www.houzz.com Open in urlscan Pro
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1 forms found in the DOM

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Text Content

 * SALE
   YEAR-END SALE
 * 0
   
 * Sign In
 * Join as a Pro


History of Houzz
 * PHOTOS
   KITCHEN & DINING
    * Kitchen
    * Dining Room
    * Pantry
    * Great Room
   
    * Shop Kitchen & Dining
    * Kitchen & Dining Furniture
    * Bar Stools
    * Tile
    * Sinks & Faucets
    * Appliances
    * Tabletop
    * Cabinets & Storage
    * Knobs & Pulls
    * Chandeliers
    * Pendant Lights
    * Cookware & Bakeware
    * Tools & Gadgets
   
   BED & BATH
    * Bathroom
    * Powder Room
    * Bedroom
    * Baby & Kids
   
    * Shop Bed & Bath
    * Bathroom Vanities
    * Bathroom Lighting
    * Bathroom Sinks
    * Faucets
    * Tile
    * Showers
    * Bathtubs
    * Bath Accessories
    * Bedroom Decor
    * Beds & Headboards
    * Bedding
    * Lamps
   
   LIVING
    * Living Room
    * Family Room
    * Sunroom
    * Home Theater
   
    * Shop Living
    * Home Decor
    * Coffee & Accent Tables
    * Rugs
    * Sofas & Sectionals
    * Armchairs & Accent Chairs
    * Lamps
    * Artwork
    * Media Storage
    * Bookcases
    * Fireplaces & Accessories
    * Decorative Accents
    * Pillows & Throws
   
   OUTDOOR
    * Landscape
    * Patio
    * Deck
    * Pool
   
    * Shop Outdoor
    * Outdoor Furniture
    * Outdoor Decor
    * Outdoor Lighting
    * Outdoor Lounge Sets
    * Pool & Spa
    * Lawn & Garden
    * Pots & Planters
    * Fire Pits & Accessories
    * Outdoor Cooking
    * Outdoor Structures
    * Backyard Play
    * Holiday Decor
   
   MORE ROOMS
    * Exterior
    * Entry
    * Hall
    * Home Office
    * Staircase
    * Basement
    * Laundry
    * Garage
    * Shed
    * Gym
    * Home Bar
    * Storage & Closet
    * Kids' Room
    * Nursery
    * Playroom
    * Wine Cellar
    * Porch
    * Balcony

 * SHOP BY DEPARTMENT
   KITCHEN & DINING
    * Kitchen & Dining Furniture
    * Sinks & Faucets
    * Kitchen Appliances
    * Tabletop
    * Cabinets & Storage
    * Knobs & Pulls
    * Kitchen Lighting
    * Tile
    * Cookware & Bakeware
    * Tools & Gadgets
    * View All
   
   FURNITURE
    * Living Room
    * Kitchen & Dining
    * Home Office
    * Outdoor
    * Bedroom
    * Storage
    * Bathroom
    * View All
   
   BATH
    * Bathroom Vanities
    * Showers
    * Bathtubs
    * Bathroom Lighting
    * Faucets
    * Bathroom Sinks
    * Tile
    * Bath Accessories
    * Bath Linens
    * Medicine Cabinets
    * View All
   
   DECOR
    * Rugs
    * Mirrors
    * Wall Decor
    * Decorative Accents
    * Artwork
    * Pillows & Throws
    * Holiday Decor
    * View All
   
   BEDROOM
    * Beds & Headboards
    * Bedding
    * Dressers
    * Nightstands
    * Benches
    * Bedroom Decor
    * Lamps
    * Closet Storage
    * Futons
    * Chaises
    * View All
   
   HOME IMPROVEMENT
    * Hardware
    * Tile
    * Bathroom Fixtures
    * Kitchen Fixtures
    * Heating & Cooling
    * Building Materials
    * Tools & Equipment
    * View All
   
   LIVING
    * Coffee & Accent Tables
    * Rugs
    * Sofas & Sectionals
    * Armchairs & Accent Chairs
    * TV Stands
    * Home Decor
    * Lamps
    * Artwork
    * Bookcases
    * Fireplaces & Accessories
    * View All
   
   OUTDOOR
    * Patio Furniture
    * Outdoor Decor
    * Outdoor Lighting
    * Pool & Spa
    * Lawn & Garden
    * Outdoor Structures
    * Outdoor Cooking
    * View All
   
   LIGHTING
    * Chandeliers
    * Pendant Lights
    * Flush-Mounts
    * Bathroom & Vanity
    * Wall Sconces
    * Ceiling Fans
    * Table Lamps
    * Floor Lamps
    * Kitchen & Cabinet
    * Outdoor Lighting
    * View All
   
   MORE
    * Storage & Organization
    * Home Office
    * Baby & Kids
    * Home Bar
    * Cleaning & Laundry
    * Pet Supplies
    * Holiday Decor
    * View All

 * FIND PROFESSIONALS
   DESIGN & REMODELING
    * Architects & Building Designers
    * Design-Build Firms
    * General Contractors
    * Home Builders
    * Interior Designers
    * Kitchen & Bathroom Designers
    * Kitchen & Bathroom Remodelers
   
   OUTDOOR & GARDEN
    * Landscape Architects
    * Landscape Contractors
    * Swimming Pool Builders
    * Deck & Patio Builders
    * Stone, Pavers & Concrete
    * Fence Contractors
    * Driveway Installation
    * Hot Tub & Spa Dealers
    * Gardeners
   
   HOME IMPROVEMENT
    * Building Supplies
    * Cabinets & Cabinetry
    * Carpet Dealers
    * Door Dealers
    * Fireplaces
    * Garage Door Sales
    * Handyman
    * Hardwood Flooring Dealers
    * Paint & Wall Coverings
    * Siding & Exteriors
    * Tile, Stone & Countertops
    * Window Dealers
   
   HOME SERVICES
    * Air Conditioning & Heating
    * Electricians
    * Furniture Repair & Upholstery
    * Garage Door Repair
    * Home Stagers
    * Movers
    * Painters
    * Pest Control
    * Plumbers
    * Roofing & Gutters
    * Spa & Pool Maintenance
    * Tree Services
   
   View All Pros View All Services
 * STORIES & ADVICE
   STORIES FROM HOUZZ
    * For Pros
    * Most Popular
    * Houzz Tours
    * Kitchen Guides
    * Bathroom Guides
    * Decorating Guides
    * Cost Guides
    * More Rooms
    * Remodeling
    * Architecture
    * Landscape Design
    * Garden Guides
    * Your First House
    * Working With Pros
    * Fun Houzz
    * Life
    * Inside Houzz
   
   HOUZZ TV
   HOUZZ RESEARCH
   HOUZZ DISCUSSIONS
    * Design Dilemma
    * Before & After
    * Polls
    * Pro-to-Pro
   
   GARDENWEB DISCUSSIONS
 * SALE
      ON SALE - UP TO 75% OFF
    * Bathroom Vanities
    * Chandeliers
    * Bar Stools
    * Pendant Lights
    * Rugs
    * Living Room Chairs
    * Dining Room Furniture
    * Wall Lighting
    * Coffee Tables
    * Side & End Tables
    * Home Office Furniture
    * Sofas
    * Bedroom Furniture
    * Lamps
    * Mirrors
   
   FEATURED SALES
   UP TO 75% OFF
   Year-End Sale: Rugs
   UP TO 50% OFF
   Year-End Sale: Vanities
   UP TO 65% OFF
   Year-End Sale Favorites
   UP TO 60% OFF
   Year-End Sale: Living Room




PRIVACY POLICY

Houzz is the leading platform for home remodeling and design, providing an
all-in-one software solution for industry professionals and tools for homeowners
to update their homes from start to finish. Using Houzz, people can find ideas
and inspiration, hire professionals, and shop for products. As part of the Houzz
platform, Houzz Pro provides home industry professionals with a business
management and marketing SaaS solution that helps them to win projects,
collaborate with clients and teams, and run their business efficiently and
profitably. 

This Privacy Policy describes what personal information we collect through the
Platform (defined below), how we use this information, how this information may
be shared, and what choices and rights you have with respect to this
information. Access and use of our Platform is subject to this Privacy Policy.
The collection of personal data of job applicants is governed by the Job
Applicant Privacy Notice.

Our “Platform” is made up of www.houzz.com, www.ivy.co, and all of the related
websites, mobile apps, products, software, services, programs, and networks
offered by Houzz, including our plug-ins and browser extensions. 

The terms “we,” “us,” “our,” or “Houzz” refer to the “Houzz Group,” including
Houzz Inc., Houzz Shop LLC, and their corporate affiliates. By “you,” we are
referring to visitors and users of any part of our Platform.

The term “merchant” includes sellers and vendors of products available on the
e-commerce marketplace on the Platform.


1. COLLECTION OF INFORMATION

We collect personal information that you provide us, from third parties, and
automatically when you use our Platform. We collect information associated with
your device using cookies and similar technologies. We may also receive
information about your location.


INFORMATION YOU PROVIDE US

We collect information that you provide us, including your account and profile
information, content you submit or post to our Platform, your purchase
information, your communications, and information you provide to us as part of
surveys and contests.

Account and Profile Information. When you create an account on our Platform, we
collect information you provide us, like your name, email address, interests,
gender, age, and profile information. If you are a professional, you may also
provide us information related to your business, including a business
description and areas served.

Content You Submit. We collect information and content that you submit, share,
or create across our Platform and on other websites that link to this Privacy
Policy. This includes information and content submitted, shared, or created
including but not limited to your company information, profile picture, reviews,
messages, comments, searches, photos, style preferences, ideabooks, discussion,
project details, project costs, project timelines, change orders, and invoices. 

Purchases. If you purchase or sell products or services or make or receive
payments within our Platform, we collect certain information in order to
complete your purchases, sales, and payments, such as your phone number,
address, and payment method (for example, credit card or bank account
information). If you participate in our Trade Program or Business Program, you
may be asked to provide proof that you are eligible for the program or for a tax
exemption.

Communications. When you communicate with us (via email, phone, through our
Platform, through our chatbots, or otherwise) and when you use our Platform to
communicate with others, we may record, monitor, collect, and use details about
you and your communications (including call time and call duration). Certain
professionals on our Platform may choose to use our call tracking feature in
order to better manage their business. You are using our Platform when you make
calls to these professionals using their phone number displayed on our Platform.
We will provide you notice or obtain your consent in accordance with applicable
law before recording or monitoring any of these calls. Otherwise, to the extent
you communicate with professionals, sellers, and other users outside our
Platform, those communications are not subject to this Privacy Policy.

Surveys and Contests. If you participate in our surveys, contests, or
promotions, we will collect the information you provide to us.


INFORMATION FROM OTHERS

We collect information that others make available to us, including information
from other platforms, publicly available information, information from other
users of our Platform, information from our partners, service providers, and
corporate affiliates, and information from third-party sites.

Other Platforms. We may receive information about you from third-party platforms
when you allow the third-party platform to share this information with us or
allow Houzz to obtain this information from the third party. For example, we may
receive information such as your name, email address, and profile photo when you
sign-up for our Platform through Facebook, Google, or Apple. We may also receive
information about you when you upload your contacts from your third-party email
service; use our Platform (or a third-party integration on our Platform) to
manage your calendar on another platform or to manage and send communications
(e.g., email or text messages).

Publicly Available Information. If you are a professional, or merchant we may
collect information about you from publicly available sources and where
permitted by applicable law or, with your permission, make it available as part
of our Platform. For example, we may receive your name and contact information
from industry associations and dealer networks in which you participate and
display your affiliation with these organizations. We also may collect and
display the details of any license you have using publicly available records.

Other Users and Customers. Others may post content on our Platform that includes
information about you (for example, as part of photos, stories, and reviews) or
provide us your information in connection with using our Platform (e.g., to
manage their business, organize photoshoots of their projects, participate in
referral programs, and to advertise through our Platform). In order to enhance
the quality of our Platform, professionals and sellers on our Platform may
provide us information about your engagement with them, including whether you
have contacted them or responded to them, whether your project has been
completed, and whether you have received a product you have ordered. If you are
a professional or merchant, Platform users and visitors may provide us with
feedback and public reviews about you.

Our Partners and Service Providers. We may receive information about you from
our partners and service providers. For example, our payment processors may
update your payment information, advertising partners may help us send
communications to your address, and third parties may help us prevent fraud by
verifying your contact information. In addition, our banking partner that issues
the Houzz credit card(s) may provide us with information regarding whether you
have such a card, related to any card reward or loyalty program, or resulting
from prescreening you for card offers.

Houzz Group. In accordance with applicable laws and subject to this and
additional privacy policies, Houzz Group entities may receive information about
you from other Houzz Group entities.

Third-Party Sites. Certain third-party sites embed a Houzz plug-in, widget, or
content, including through Houzz-branded buttons, badges, and slideshows and
Houzz co-branded content partnerships. Our plug-ins, widgets, embedded content,
and pixels may collect information pursuant to our Cookie Policy. You may also
choose to use our browser extensions, which collect the information described in
this Privacy Policy like the rest of our Platform.

Website Services. Website Services means any website displaying pro content and
other content included by or on behalf of you into standard Houzz web templates
with hosting managed by Houzz. As with the rest of our Platform, we collect the
information described in this Privacy Policy when providing Website Services,
including your messages to professionals sent through those sites. Professionals
collect usage information for their websites and receive your messages sent
through those sites.


AUTOMATICALLY COLLECTED INFORMATION

Each time you access the Platform, information is sent to our server by your
Internet browser or app and stored in our log files. We collect information
about your use of our Platform, including your search activity, the pages you
view, the date and time of your visit, and if you use our browser extensions,
the content you interact with on third-party sites (for example, if you save an
image from a third-party site to your Houzz account), and how you navigate and
interact with a page or screen. We also collect information that your device
provides to us in connection with your use of our Platform, such as your browser
type, type of device, browser language, IP address, mobile carrier, unique
device identifier, and requested and referring URLs.


COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies in connection with your use of our
Platform to collect information related to what you see and interact with on our
Platform and other Platform access and use. Please see our Cookie Policy for
more information on our use of cookies and how to accept or opt-out of cookies,
but please note that unless required by law, we do not change system behavior
within our Platform in response to browser requests not to be tracked.


LOCATION INFORMATION

We will receive your device's location if you enable this through your browser
or mobile device. We may infer your general location from your IP address. You
may also choose to provide us your location information by inputting this
information in our Platform, including in your Houzz settings, Ivy settings, or
when you checkout as a shipping or billing address.


2. USE OF INFORMATION

We use the personal information we collect to provide, support, and personalize
our Platform and to communicate with you about our Platform (on and off our
Platform). The ways we do this include the following:

 * to provide and improve our Platform and its features and functionality,
   including to display content you post publicly, fulfill your purchases
   through our Platform, process, store, and deliver your communications; to
   provide customer service and support; to respond to your inquiries or
   requests; to back-up our systems; and to improve the security of our
   Platform;
 * to evaluate use of our Platform for our business purposes and to provide and
   improve our products and services, including new and co-branded products and
   services and our Platform's functionality;
 * to personalize your experience, such as tailoring the content and information
   made available to you and our support services;
 * to display relevant or targeted advertising (on our Platform and third-party
   sites) for us and other businesses and to evaluate the success of such
   advertising;
 * to provide feedback to professionals and merchants on our Platform;
 * to communicate with you as described in our agreements with you (for example,
   the Houzz Terms of Use) or this Privacy Policy;
 * to prevent fraud and to maintain a quality experience for our business
   purposes or legal reasons, including to filter for spam and communications
   that violate our agreements with you (for example, the Houzz Terms of Use);
 * to enforce compliance with our agreements with you (for example, the Houzz
   Terms of Use) and applicable law; to comply with our legal obligations; to
   prosecute or defend a lawsuit, arbitration, or similar legal proceeding; to
   respond to lawful requests by public authorities (including national security
   or law enforcement requirements);
 * to perform research and analysis for our business purposes and to conduct
   journalist research; and
 * to award badges and similar designations and if you decide to participate, to
   administer surveys, contests, and promotions.

If you provide us information about your contacts (for example, when you sign up
for our Platform through Facebook), in order to facilitate a more connected
experience, we may inform your contacts who have accounts on our Platform that
you also have joined our Platform and follow them on your behalf so that you may
view their public activities on our Platform.

We may use your communications generally for quality assurance purposes and
training, and to improve our products and services. We may use your
communications to understand and help manage the quality of requests received,
and responses sent, by professionals and sellers on our Platform and to provide
them with feedback. We may use automated technology to review your
communications and improve user experience. Learn more.

We may use your log-in information, cookie information, device information, IP
addresses, and other information to identify you and log your use across
devices, our Platform, and third-party sites. We may use this information to
personalize your experience on our Platform.

For your convenience, we and our payment processors will store information about
the payment method you use in connection with the Platform. Note that while our
payment processors may store your complete credit card number, Houzz does not.
You may remove or change your payment method on Houzz through your settings. If
you would like to change your payment method on Ivy and you use a credit card,
please go to your Ivy settings. 

If you make purchases on Houzz as a visitor and subsequently create an account,
for your reference, we will make information available to you about any prior
purchases completed using the email address for your account.

If you are a client on Ivy, we use your information to show you all of your
payments, as well as invoices, proposals, retainers, and similar documents on a
per-project basis.


3. SHARING YOUR INFORMATION

We do not rent or sell your personal contact information (such as your email
address associated with your account registration) to third parties to use for
their direct marketing purposes. We share personal information in the following
ways:


PLATFORM VISITORS AND USERS

One of the main purposes of having a Houzz account is to share home renovation
and design ideas with others. Through Houzz, others have the ability to find,
contact, view, and follow your profile and public activity on Houzz (for
example, if you "like'' content on our Platform or if you create an ideabook and
do not mark it private) and link it to your username. You can customize your
Houzz profile and whether users may follow you through your Houzz settings. Your
Houzz content (for example, ideabooks, photos, notes on others' photos,
projects, discussions, and social media profiles), followers, and others you
follow are publicly viewable on the Platform and open to comments by other Houzz
users. If you would like to make certain of your content private, please click
here for more information. If you are a professional, or merchant on Houzz, we
may also display the following information in order to help visitors and users
evaluate you: aggregated information on our Platform about your Platform
activity (e.g. response rate), and information that is publicly available from
third parties. 


PROFESSIONALS, MERCHANTS, AND OTHER BUSINESSES ON OUR PLATFORM

If you request us to find professionals for you, your project information
(including the contact information) that you provide will be made available to a
limited number of professionals that we believe may be suitable for your
project. Such professionals are independent from Houzz and their use of your
data is not covered by this Privacy Policy. Professionals and merchants that
participate on the Houzz Platform may view your public activities on our
Platform and receive feedback you provide to us about your engagement with them.
For example, if you requested us to find professionals for you and provide us
feedback about your level of interest in these professionals, we may convey such
feedback to them. In addition, a professional or merchant can view your public
activities on our Platform that are interactions with their content (for
example, that you added one of their photos to your non-private ideabook on a
particular date, as identified by the username for your profile and any photo or
public identifiers you provide for your profile). When you receive messages from
professionals through the Platform, Houzz and the professionals can track your
interaction with these messages, including whether you opened the messages or
documents shared with these messages. A professional or merchant cannot see your
non-public account information or see private activity (for example, if your
ideabook is private). 


SERVICE PROVIDERS AND PARTNERS

We may share your information with service providers and partners as reasonably
needed for our uses described in this Privacy Policy, including entities that
help us sell and deliver products to you, such as merchants, payment service
providers, logistics professionals, delivery and freight companies, and entities
that host data for us or help us understand user behavior on our Platform. You
can find more information here about our service providers and partners with
which we may share your information. Only if you specifically agree to share
your contact information with a third-party partner, for example, as part of a
contest or promotion we sponsor with such a third party, will we share your
contact information with that third-party partner for their direct marketing
purposes.

In addition, we may share information about you with third-party platforms when
you allow the third-party platform to receive this information from us or allow
Houzz to share this information with the third party. Our Platform may include
third-party social media features and other third-party plug-ins and widgets.
When these features are displayed on our Platform, they are operated or hosted
by third parties. We are not responsible for these third parties and third-party
platforms, so please carefully review their privacy policies and your
permissions granted to these third parties and platforms. For example, you may
sign-up for our Platform through Facebook, Google, or Apple.


ADVERTISERS AND AD NETWORKS

We use advertising networks and partners to serve advertisements for us and
other businesses, including interest-based advertising, on third-party sites and
to assist us in evaluating the effectiveness of our advertising. We may also
work with advertising networks and partners to serve ads on our Platform and to
communicate with you at the addresses they have for you. We may provide
advertising networks, advertising partners, and businesses advertising on our
Platform with aggregate information but other than hashed information or device
identifiers, we do not disclose your name, contact information, or other
personal information. For example, we may provide a hashed version of your email
address or other information to advertising networks (e.g., Facebook and Google)
to serve advertisements to you or others. To opt-out of the use of your
information for this purpose, please send a request as provided under the
Contact Us section.

We and the businesses advertising on our Platform, advertising networks, and
advertising partners may also use cookies or similar technologies to track your
activities on our Platform and other online properties in order to provide you
with tailored ads across websites, apps, and devices and to understand how those
ads perform. To learn how to opt-out of receiving this type of advertising,
please see our Cookie Policy.


CORPORATE AFFILIATES AND BUSINESS TRANSFERS

We may share information from or about you with (a) joint ventures or other
companies in the Houzz Group, or (b) a potential or actual acquirer, successor,
or assignee as part of any reorganization, merger, sale, joint venture,
assignment, transfer, or other disposition of all or any portion of our
business, assets, or stock (including in bankruptcy or similar proceedings). In
these cases, their use will be subject to this Privacy Policy.


LEGAL OBLIGATIONS

We may disclose information from or about you, as required or permitted by
applicable law, if we believe that such disclosure is reasonably necessary to
(a) comply with legal process and law enforcement instructions and orders, such
as a search warrant, subpoena, statute, judicial proceeding, or other legal
process served on us, a service provider, or a partner (which may include
disclosure to law enforcement, courts, or governmental authorities); (b)
prevent, investigate, or identify possible wrongdoing in connection with our
Platform; (c) protect our rights, reputation, property, or that of our visitors,
users, corporate affiliates, or the public; or (d) enforce compliance with our
agreements with you (for example, the Houzz Terms of Use).


4. COMMUNICATIONS

An essential part of our services that you sign up for when you create an
account on our Platform is to receive communications from us or our professional
partners through email, phone call, and text message, or through our Platform.
If you use our mobile app, these communications also include push notifications.
We communicate with you about your account, privacy, use of the Platform,
including interactions with your content (for example, if others "like" your
ideabook, respond to your comment, or if you earn a badge on our Platform), news
relating to the Platform, its features and industry developments, and
communications concerning promotions run by us or third parties. We also ask for
your feedback about your experience in connection with our Platform or about
your home renovation and design plans. In accordance with applicable law, we or
our professional partners may send you marketing communications (e.g., with
tips, offers, and similar services). These communications may feature us, our
Platform, co-branded products and services, professionals, merchants, and other
businesses on our Platform.

If you provide us your phone number, we and our professional partners may call
you or send you text messages to help you with using the Platform (e.g., to
discuss your home remodeling or design project, to find professionals, or to
assist with your order or if you are a professional, to find products or to
provide you tips about your professional profile). If you are a professional or
other business, we may use your contact information (whether publicly available
or provided to Houzz) to call and otherwise contact you about our Platform,
including to market and sell our products or services or those available on our
Platform.

You may change your communication preferences at any time through your Houzz
settings if you have a Houzz account and your Ivy settings if you have an Ivy
account, and you may also opt-out of similar types of marketing emails from us
directly through the email. To opt-out of our text messages at any time, you can
follow the instructions provided in the text message, which typically is to
reply “STOP.” You may opt-out of sales and marketing phone calls from us by
letting us know during the call or by contacting us as described in the Contact
Us section. Please be aware that you cannot opt-out of receiving necessary
account- and privacy-related messages from us. If you wish to stop receiving
push notifications from us, you can turn off push notifications for the mobile
application in the settings of your mobile device.

Our Platform also allows you and others to send messages and make calls in our
Platform, share content with others outside our Platform, and if you make your
contact information available, for others to contact you outside of our
Platform.


5. YOUR CHOICES AND RIGHTS

We respond to all requests we receive from individuals wishing to exercise their
data protection rights in accordance with applicable data protection laws. We
may ask you to verify your identity in order to help us respond to your request
securely and efficiently.

Even where not legally required, we will use reasonable efforts to complete
requests to access or delete your personal information. You may request to
receive a copy of your Houzz information through your Houzz settings and
clicking on Download a Copy of your Data. You may also access both your Houzz
and Ivy information by contacting us as provided in the Contact Us section. To
request permanent deletion of your personal information, please contact us as
described in the Contact Us section or go to your Houzz settings and click on
Delete my Houzz Account as further outlined here.

To edit your personal information, you can manage your profile in your Houzz
settings and Ivy settings. You may also contact us about correcting or updating
your personal information (including your marketing preferences) using the
methods provided in the Contact Us section. We will consider your request in
accordance with applicable laws.


6. ACCOUNT TERMINATION AND DATA RETENTION

You can request to deactivate your Houzz account at any time by going to your
Houzz settings or contacting us as described in the Contact Us section of this
Privacy Policy. To deactivate your account on the Ivy Platform, please follow
the instructions here or contact us as described in the Contact Us section of
this Privacy Policy. When you deactivate your account, you will cease to provide
ongoing or future data to us that is associated with your account. Your Houzz
profile will no longer be accessible on the Platform but in accordance with
applicable law and the Houzz Terms of Use, your photos, reviews, and other
content may still be available through our Platform. In order to request
permanent deletion of the personal information associated with your account,
please contact us as described in the Contact Us section.

We will keep your personal information only for as long as necessary to fulfill
the purposes for which we are processing your personal information unless the
law permits or requires us to retain your personal information for a longer
period. For example, we may need to keep your personal data to provide services
on our Platform or to defend future legal claims. We also will retain
de-identified information after your account has been deleted. Information you
have shared with others will remain visible after your account has been
deactivated or deleted and after the information has been deleted from your own
profile or account. We do not control information or content that others have
copied out of our Platform. Please note that copies of information that you have
updated, modified, or deleted may continue to reside in our systems for a period
of time, and we may maintain copies of this information as part of our business
records.


7. CHILDREN

Our Platform is intended for general audiences and is not directed to children
under 18. We do not knowingly collect personal information from children under
18. In the event that we learn that we have collected personal information from
a child under age 18, we will take reasonable steps to delete that information.
If you become aware or believe that a child has provided us with personal
information, please contact us as provided in the Contact Us section.


8. DATA SECURITY

We use reasonable measures to protect your personal information from loss,
misuse, unauthorized access, disclosure, alteration, and destruction, taking
into account the risks involved in the processing and the nature of the personal
information.


9. UPDATES TO THIS PRIVACY POLICY

We may revise this Privacy Policy from time to time. The most current version of
our Privacy Policy will govern our use of information about you. If we make
material changes to our Privacy Policy, we will notify you by email or by
posting a notice on our Platform or by other means, to offer you an opportunity
to review the changes before they become effective. By continuing to access or
use our Platform after those changes become effective, you are subject to the
revised Privacy Policy.


10. CONTACT US

If you have questions or comments about this Privacy Policy (including about the
manner in which we or our service providers treat your personal information),
you may contact us in the following ways:

 * If you are an Ivy user, please email us at support@ivy.co;
 * if you are a Houzz user and a resident of the European Economic Area, please
   email us at EUprivacy@houzz.com;
 * all other Houzz users, please email us at privacy@houzz.com.

You may also reach our Privacy team by mailing us at our address at Houzz Inc.,
285 Hamilton Avenue, 4th Floor, Palo Alto, California 94301, USA, Attn: Privacy.


11. INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

Houzz may process your personal data among affiliates of the Houzz Group outside
your local jurisdiction. Many of Houzz's third-party processors also are based
in different jurisdictions.

Historically, Houzz has complied with the EU-US Privacy Shield Framework and the
Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce
regarding the collection, use, and retention of personal information (as defined
in these Frameworks) transferred from countries in the European Economic Area
(“EEA”), United Kingdom (”UK”), and Switzerland, as applicable, to the United
States. On July 16, 2020, however, the Court of Justice of the European Union
issued a judgment declaring as “invalid” the European Commission’s Decision (EU)
2016/1250 of 12 July 2016 on the adequacy of the protection provided by the
EU-U.S. Privacy Shield. As a result of that decision, the EU-U.S. Privacy Shield
Framework is no longer a valid mechanism to comply with EU data protection
requirements when transferring personal data from the European Union to the
United States. That decision does not relieve participants in the EU-U.S.
Privacy Shield of their obligations under the EU-U.S. Privacy Shield Framework.

We may receive from the EEA, UK, and Switzerland some or all of the information
listed in the Collection of Information section of this Privacy Policy. Some of
that information may qualify as personal information. We may use the personal
information we receive from the EEA, UK, and Switzerland for the purposes set
forth in this Privacy Policy or as you may otherwise be notified. In case we
transfer personal data outside of the EEA, the UK, or Switzerland, we will make
sure that (a) the recipient is based in a jurisdiction that the European
Commission has decided maintains an adequate level of protection for personal
data, or (b) the recipient has enacted appropriate safeguards under Article 46
of the GDPR (such as for example Binding Corporate Rules or EU Standard
Contractual Clauses). 


ONWARD TRANSFER

In the Sharing Your Information section of this Privacy Policy we describe our
data sharing practices. We may also be required to disclose personal information
in response to lawful requests by public authorities, including to meet national
security or law enforcement requirements. 

We may use third parties to process data on our behalf as described in this
Privacy Policy.


ACCESS AND CHOICE

EEA, UK, and Swiss individuals have the right to obtain our confirmation of
whether we maintain personal information relating to them. As an individual from
the EEA, UK, or Switzerland, you may also request to correct, amend, or delete
the personal information we hold about you. An individual who seeks access, or
who seeks to correct, amend, or delete inaccurate personal information, should
direct their query as provided in the Contact Us section.

You can manage your profile and settings within our Platform.


DISPUTE RESOLUTION

European Union, UK, and Swiss individuals with privacy inquiries or complaints
should please contact us first as described in the Contact Us section.




12. ADDITIONAL INFORMATION FOR INDIVIDUALS IN CALIFORNIA, VIRGINIA, COLORADO,
AND CONNECTICUT

This section provides notice and specific information to consumers in
California, Virginia, Colorado, and Connecticut, including information required
by the California Consumer Privacy Act, as amended by the California Privacy
Rights Act (collectively "CCPA"), the Virginia Consumer Data Protection Act, the
Colorado Consumer Privacy Act (effective July 1, 2023), and the Connecticut Data
Privacy Act (effective July 1, 2023). Please note that the notice, information,
and rights for residents in Colorado and Connecticut are only effective July 1,
2023.

We share information with third-party partners to display personalized ads and
content on other platforms, for which you have the right to opt-out.

You may opt-out of sharing your personal information for these purposes by
visiting “Your Privacy Choices” located in the footer of this website, or by
adjusting your account settings here. Additionally, you may use an Opt-out
Preference Signal or Universal Opt-out Mechanism to notify us of your privacy
preference. We will recognize your opt-out preference, as opting-out of the sale
or sharing of your personal information with third parties as defined by
applicable law. We will apply your opt-out preference only to the browser or
device used to signal your preference. When you login to our Platform, we will
apply your opt-out preference to your account.

As provided in our Terms of Use, use of the Houzz Platform by anyone under 18
years of age is strictly prohibited. Consequently, we do not knowingly disclose
information regarding individuals under 18 years of age to third parties in
exchange for consideration. We do not use or disclose sensitive personal
information for purposes other than those set forth in the CCPA. 

In addition to the rights described above and in the Your Choices and Rights
section, California residents may also, subject to certain exceptions, request
us to provide information about how we have used and shared your personal
information. Residents of California, Virginia, Colorado, and Connecticut also
have the right to request correction of inaccurate personal information.
Residents of Virginia, Colorado, and Connecticut have the right to confirm
whether Houzz is processing their personal information. Please submit these
requests for information, as well as requests to access, correct, or delete your
information, through this online support form, through your privacy settings, or
by emailing us at privacy@houzz.com. Residents of California, Virginia,
Colorado, and Connecticut may appeal Houzz’s decision regarding their request by
contacting us at privacy@houzz.com. If we deny your request, we will notify you
and provide our reasons for the denial and instructions regarding the rights you
may have under applicable laws to appeal the decision. If the appeal is denied,
we will notify you of your rights under applicable laws to contact the Attorney
General to submit a complaint. Consistent with applicable privacy laws, except
to the extent reasonably related to the value of your personal information, we
will not treat you differently for exercising your rights under these laws. 

Your authorized agent may exercise your data protection rights on your behalf
via this online support form or by emailing us at privacy@houzz.com. We may
still require you to directly verify your identity and confirm that you have
provided the authorized agent permission to submit the request. Please keep in
mind that if we do not receive adequate proof that you are authorized to act on
the consumer’s behalf, we may deny the request. Whether you submit your request
directly or through an authorized agent, generally, the only means Houzz has to
verify your identity is for you to respond to a specific Houzz email from the
Houzz support team from the email address associated with your Houzz account or
to click a confirmation or similar button in a specific Houzz email from the
email address associated with your Houzz account.

We collect, use, and disclose personal information for the following purposes: 

 * to provide and improve our Platform and its features and functionality;
 * to evaluate use of our Platform for our business purposes and to provide and
   improve our products and services;
 * to personalize your experience;
 * to display relevant or targeted advertising (on our Platform and third-party
   sites) for us and other businesses and to evaluate the success of such
   advertising;
 * to provide feedback to professionals and merchants on our Platform;
 * to communicate with you as described in our agreements with you (for example,
   the Houzz Terms of Use) or this Privacy Policy;
 * to prevent fraud and to maintain a quality experience for our business
   purposes or legal reasons (for example, the Houzz Terms of Use);
 * to enforce compliance with our agreements with you (for example, the Houzz
   Terms of Use) and applicable law; to comply with our legal obligations; to
   prosecute or defend a lawsuit, arbitration, or similar legal proceeding; to
   respond to lawful requests by public authorities (including national security
   or law enforcement requirements);
 * to perform research and analysis for our business purposes and to conduct
   journalist research; 
 * to award badges and similar designations and if you decide to participate, to
   administer surveys, contests, and promotions;
 * to inform your contacts who have accounts on our Platform that you also have
   joined our Platform and follow them on your behalf so that you may view their
   public activities on our Platform;
 * to provide quality assurance purposes and training; 
 * to understand and help manage the quality of requests received, and responses
   sent, by professionals and sellers on our Platform and to provide them with
   feedback;
 * to review your communications and improve user experience, including using
   automated technology. Learn more.
 * to identify you and log your use across devices, our Platform, and
   third-party sites; 
 * to store information about the payment method you use in connection with the
   Platform;
 * to make information available to you about any prior purchases completed
   using the email address for your account if you make purchases on Houzz as a
   visitor and subsequently create an account; and
 * to show you all of your payments, as well as invoices, proposals, retainers,
   and similar documents on a per-project basis if you are a client on Ivy.

Learn more below about the types of personal information that we collect,
disclose for a business purpose, share for behavioral targeted advertising,
disclose for valuable services, and disclose for money, about the intended data
retention period for such data, and about the third parties to which we disclose
such data. When you close your account, we take steps to delete your data. The
Collection of Information section of this Privacy Policy describes the sources
from which we collect your personal information. The Sharing Your Information
section of this Privacy Policy describes the types of third parties with which
we share your personal information.




Categories of Personal Information we Collect Disclose for a business purpose
Sharing for behavioral targeted advertising Disclose for valuable services Third
Parties to which we Disclose Personal Data Disclose for money Intended Data
Retention Period Identifiers (for example, real name, address, email address,
account name, user ID, device identifiers, IP address, or other similar
identifiers) Yes Yes Yes (e.g. advertising) Professionals, vendors and sellers
on our Platform, advertising providers, and other service providers



No As long as the account is active or as legally required or permitted Customer
Records (for example, customer records containing personal information, such as
name, signature, address, telephone number, bank account number, credit card
number, debit card number, or any other financial information) Yes No No
Professionals, vendors and sellers on our Platform, and other service providers,
except for payment information which will be only shared with payment processors
No As long as the account is active or as legally required or permitted
Protected Classifications (for example, gender, age, and ethnicity) No (except
gender and ethnicity may be published at your direction) No No N/A No As long as
the account is active or as legally required or permitted Commercial Information
(for example, records of products, services purchased or considered, and
purchase preferences) Yes Yes Yes (e.g. advertising) Professionals, vendors and
sellers on our Platform, advertising providers, and other service providers No
As long as the account is active or as legally required or permitted Internet
Activity Information (for example, browsing history, search history, and
interactions with an Internet website, application or advertisement) Yes Yes Yes
(e.g. advertising) Professionals, vendors and sellers on our Platform,
advertising providers, and other service providers No As long as the account is
active or as legally required or permitted Audiovisual (for example, audio,
photos, videos, or similar information) Yes (only if you choose to provide this
information) No No N/A No As long as the account is active or as legally
required or permitted Precise Geolocation Data (for example, latitude/longitude
from a particular device) No No No N/A No As long as the account is active or as
legally required or permitted Work History (for example, professional or
employment-related information) Yes (if this information is provided) No No N/A
No As long as the account is active or as legally required or permitted
Inferences (for example, inferences drawn from any of the information identified
above to create a profile about a consumer reflecting preferences and behavior)
Yes No No N/A No As long as the account is active or as legally required or
permitted


Effective June 16, 2023

Click here for the prior revision (modified January 1, 2023)

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