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NEW HIRE

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 * New Computer Setup
 * •
   How To Change Your Password
 * •
   MFA (Multi-factor Authentication) Setup
 * Android - Email Setup
 * •
   iOS - Email Setup
 * •
   Office Phone Number
 * Software
 * •
   How to open a Support Ticket
 * •
   Accessing the Ameresco Intranet
 * •
   How to open an IT Support Ticket
 * •
   IT Orientation
 * •
   1-on-1 IT Session
 * •
   Day 1 Support
 * •
   System Setup Guides
 * •
   Setting up Dell USB-C Monitor / Display (27", U2722DE)
 * Rebuilding shortcuts after January 13 Microsoft Issue
 * •
   Setting up Dell USB-C Monitor / Display (34", C3422WE)



New Hire





WELCOME TO AMERESCO!

Open image-20210802-134601.png



WE ARE EXCITED TO HAVE YOU JOINING OUR TEAM! PLEASE PERFORM THE FOLLOWING TASKS
IN ORDER AND DO NOT HESITATE TO REACH OUT IF HAVE ANY ISSUES.

Note: Your manager will send your email address and password on your start date.
Do not turn on your laptop without this information in hand. Turning on your
laptop before having the login info can cause your system to load incorrectly
and require a system reset to correct.

If you run into any issues please click here for support.

TASK 1) New Computer Setup


FOR REMAINING TASKS WAIT FOR COMPUTER TO LOAD, THEN OPEN
HTTP://WELCOME.AMERESCO.COM ON AMERESCO LAPTOP AND PERFORM REMAINING TASKS FROM
NEW MACHINE.



TASK 2) Changing your password

TASK 3) Accessing the Ameresco Intranet

TASK 4) How to open an IT support ticket

TASK 5) IT Orientation Video

Last Step) Open ticket for you 1-on-1 IT session

 

Optional Tasks: Ameresco Email on (Android) or (iPhone), MS Teams on phone,

US iOS - Defender Setup - Managed Applications (US) - IT Service Desk -
Confluence (atlassian.net),

UK iOS - Managed Application Setup (UK) - IT Service Desk - Confluence
(atlassian.net)

Other info:

 * Office Phone Number

 * Training at Udemy

 * Software

--------------------------------------------------------------------------------

Your manager will provide you with your initial login information.

Once signed in with your Ameresco account additional guides and information are
available on the Ameresco IT intranet page: https://intranet.ameresco.com

 

 







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