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Submitted URL: https://www.clublloyds.com/utility/track.ashx?09c1841d-7498-41aa-a35f-6dfcdfda0cb3=a2a44a4c-fd4e-4676-b38f-fd2c240e7f52
Effective URL: https://www.lloydsbank.com/contact-us/sign-video.html
Submission: On December 01 via manual from GB — Scanned from GB
Effective URL: https://www.lloydsbank.com/contact-us/sign-video.html
Submission: On December 01 via manual from GB — Scanned from GB
Form analysis 1 forms found in the DOM
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</form>Text Content
* Accessibility statement [Accesskey '0'] Go to Accessibility statement
* Skip to Content [Accesskey 'S'] Skip to main content
* Skip to site Navigation [Accesskey 'N'] Go to Navigation
* Go to Home page [Accesskey '1'] Go to Home page
* Go to Sitemap [Accesskey '2'] Go to Sitemap
* Personal
* Business
* Private Banking
* International Banking
*
Lloyds Bank Logo
*
Lloyds Bank Logo
*
Menu
Close
* Everyday banking
Online services & more
--------------------------------------------------------------------------------
Everyday banking
* How to get online
How to get online
* Set up the Mobile Banking app
* Register for Internet Banking
* Log on to Internet Banking
* Reset your logon details
Everyday banking
* Mobile Banking app
Mobile Banking app
* Setting up our app
* Biometrics
* App notifications
* Profile & settings
Profile & settings
* Change your telephone number
* Change your address
* Open Banking
* Card & PIN services
Card & PIN services
* View your card details
* Report your card lost or stolen
* Order a replacement card
* View your PIN
* Payments & transfers
Payments & transfers
* Daily payment limits
* Pay someone new
* Cancel a Direct Debit
* Pay in a cheque
* Send money outside the UK
* Statements & transactions
Statements & transactions
* See upcoming payments
* Search transactions
* Download statements
* Help & security
We're here for you
--------------------------------------------------------------------------------
Help & security
* Fraud & security
Fraud & security
* Latest scams
* Lost or stolen card
* Unrecognised transactions
Help & security
* Money management
Money management
* Understanding credit
* Managing someone's affairs
* Financial planning
* Personal Tax Services
* Life events
Life events
* Buying a home
* Getting married
* Family finances
* Redundancy
* Separation & divorce
* Retirement
* Bereavement
* Difficult times
* Money worries
* Mental health support
* Gambling
* Financial abuse
* Serious illness
* Customer support
Customer support
* Support & wellbeing
* Banking online
* Accessibility & disability
* Contact us
* Banking with us
* Feedback & complaints
* Current accounts
Accounts & services
--------------------------------------------------------------------------------
Current accounts
* Current accounts
Current accounts
* Club Lloyds Account
* Classic Account
* Silver Account
* Club Lloyds Silver Account
* Platinum Account
* Club Lloyds Platinum Account
* Youth & student accounts
* Joint accounts
* Compare our current accounts
Current accounts
* Travel services
Travel services
* Using your card abroad
* Travel money
* Send money outside the UK
* Features & support
* Switching to Lloyds Bank
* Everyday Offers
* Rates & charges
* Save the Change
* Current account help & guidance
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* * Existing customers
* Upgrade options
* Overdrafts
* Payments & transfers
* Mobile banking
* Borrowing
Cards, loans & car finance
--------------------------------------------------------------------------------
Borrowing
* Credit cards
Credit cards
* Credit card eligibility checker
* Balance transfer credit cards
* Large purchase credit cards
* Everyday spending credit cards
* World Elite Mastercard ®
* Cashback credit card
Borrowing
* Loans
Loans
* Loan calculator
* Car loans
* Debt consolidation loans
* Home improvement loans
* Holiday loans
* Wedding loans
* Car finance
Car finance
* Car finance calculator
* Car finance options
* Car refinance
* Car leasing
* Features & support
* Credit cards help & guidance
* Loans help & guidance
* Car finance help & guidance
* Borrowing options
* Understanding credit
Already borrowing with us?
* * Existing credit card customers
* Existing loan customers
* Existing car finance customers
* Money worries
* Mobile banking
* Banking online
* YOUR CREDIT SCORE
Thinking about applying for credit? Check Your Credit Score for free, with
no impact on your credit file.
Log on to get started
* Mortgages
Accounts & calculators
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Mortgages
* Mortgages
Mortgages
* First time buyer mortgages
* Moving home
* Remortgage to us
* Existing Lloyds Bank mortgage customers
* Buying to let
* Equity release
Mortgages
* Mortgage calculators & tools
Mortgage calculators & tools
* Mortgage calculator
* Remortgage calculator
* Get an agreement in principle
* Base rate change calculator
* Overpayment calculator
Mortgages
*
* Features & support
* Mortgage help & guidance
* Club Lloyds offer
* Eco Home Reward
* Eco Home offers
* Mortgage protection
* Contact us
Already with us?
* Existing customers
Existing customers
* Manage your mortgage
* Switch to a new deal
* Borrow more
* Switch deal & borrow more
* Moving home
* Help with your payments
* Learn about Home Wise
* Your interest only mortgage
* MORTGAGE SUPPORT
Worried about paying your mortgage? We have various ways that we can help
you.
Get support
* Savings
Accounts & ISAs
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Savings accounts
* Savings accounts
Savings accounts
* Club Lloyds Advantage Saver
* Club Lloyds Monthly Saver
* Club Lloyds Saver
* Online Fixed Bond
* Monthly Saver
* Easy Saver
* Child Saver
* Smart Start
* Joint savings accounts
Savings accounts
* ISAs
ISAs
* Cash ISA Saver
* 1 Year Fixed Rate Cash ISA
* 2 Year Fixed Rate Cash ISA
* Help to Buy ISA
* Stocks & Shares ISA
* Junior Cash ISA
* Investment ISA
* Features & support
* Savings calculator
* Save the Change®
* Savings help and guidance
* ISAs explained
* Savings interest rates
Already saving with us?
* Existing customers
Existing customers
* Top up your ISA
* Transfer your ISA
* Investing
Pensions & investments
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Investing
* Investing
Investing
* Compare investing options
* Share Dealing ISA
* Share Dealing Account
* Pick your own investments
* Ready-Made Investments
Investing
* ETF Quicklist
* Introducing our ETF Quicklist
* View our ETF Quicklist
Investing
* Pensions and retirement
Pensions and retirement
* Combining your pensions
* Pension calculator
* Personal pension
* Transfer your pension
* Self-Employed
Investing
* Wealth management
Wealth management
* Is advice right for you?
* Benefits of financial advice
* Services we offer
* Cost of advice
* Guides and support
* Understanding investing
* Boost your skills
* Research the market
* Investing help and guidance
Already investing with us?
* * Log on to Share Dealing
* Log on to Online Banking
* Understanding share dealing charges
* FREE REGULAR INVESTING
Start your investment journey with free regular investing and our ETF
Quicklist.
Show me how
* Insurance
Home, life & car
--------------------------------------------------------------------------------
Insurance
* View all insurance products
View all insurance products
Insurance
* Home insurance
Home insurance
* Get a home insurance quote
* Compare home insurance
* Buildings & contents insurance
* Contents insurance
* Buildings insurance
* Retrieve a home insurance quote
* Home insurance help & guidance
* Manage your home insurance policy
Insurance
* Car insurance
Car insurance
* Compare car insurance
* Car insurance help & guidance
* Log on to My Account to manage your car insurance
* Life insurance
Life insurance
* Life cover
* Critical illness cover
* Mortgage protection insurance
* Life cover help & guidance
* Other insurance
* Business insurance
* Van insurance
* Landlord insurance
* Claims
* Make a home insurance claim
* Make a life insurance claim
* Make a car insurance claim
Already insured with us?
* Support for existing customers
* Help with your existing home insurance
* Help with your existing life insurance
* Help with your existing car insurance
* LIFE INSURANCE
Helping you to provide for your loved ones, even if you’re no longer
there.
Explore your options
*
Help & Support
*
Branch Finder
*
Accessibility and disability
* *
Search Close
Close
Conduct a search
When autocomplete results are available, use up and down arrows to review
and enter to select.
Clear
Search
Search
Submit
*
Log on
Internet Banking
Personal
Business
Register
Keep me secure
* Home
* ...
* Contact us
* SignVideo
SIGNVIDEO INTERPRETING SERVICE
We have partnered with SignVideo to provide an online sign language service for
our customers who use British Sign Language (BSL).
The SignVideo service provides easy access to a BSL interpreter who can talk
directly to our advisors, on your behalf.
They can help you with all your banking needs, including;
* Current accounts, saving, share dealing, mortgage and credit card accounts.
* Support with managing your bills or help with money worries.
* Advice if you are concerned about fraud.
It’s free to use and is available Mon-Fri, 8am-8pm and 8am-1pm Saturday.
It’s fast, simple and secure.
Play button, click to open video player
Popup window
Transcript
Close
HOW TO ACCESS SIGNVIDEO
You can use SignVideo on your computer, smartphone or tablet. Visit SignVideo to
download the free app which is available for both Android and Apple devices.
If you’re using a PC or Mac, you can access the service from the SignDirectory.
Click on the ‘Connect now’ button, to access the service via our website.
For more information, visit the SignVideo website.
Connect now
NOTE:
If this is your first time using SignVideo, you may need to download a one-off
Live plugin. The Live plugin enables good video quality and ensures that your
calls are secure. Please follow the instructions once you are connected to the
Web Access page.
For troubleshooting and technical guidance, visit the FAQs section of the
SignVideo website. Alternatively, email help@signvideo.co.uk.
PRODUCTS AND SERVICES EXPANDABLE SECTION PRODUCTS AND SERVICES
* Banking online
* Mobile Banking app
* Current accounts
* Credit cards
* Loans
* Car finance
* Mortgages
* Savings
* Investing
* Wealth Management
* Retirement
* Home insurance
* Life cover
* Car insurance
HELP AND SECURITY EXPANDABLE SECTION HELP AND SECURITY
* Help centre
* Contact us
* Our virtual assistant
* Service status
* Find a branch
* Sign Video
* Signly
* How to complain
* Fraud
* Accessibility & disability
LEGAL EXPANDABLE SECTION LEGAL
* Legal information
* Terms and conditions
* Privacy
* Cookies
* Sitemap
* Modern Slavery Statement (PDF, 761 KB)
* Financial Services Compensation Scheme
ABOUT US EXPANDABLE SECTION ABOUT US
* About Lloyds Bank
* Equality & diversity
* Lloyds Banking Group
* Careers
--------------------------------------------------------------------------------
* Connect with us
*
Visit the Lloyds Twitter page. Opens in a new browser tab.
*
Visit the Lloyds Facebook page. Opens in a new browser tab.
*
Visit the Lloyds Youtube channel. Opens in a new browser tab.
Back to top Back to top
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN.
Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the
Prudential Regulation Authority and regulated by the Financial Conduct Authority
and the Prudential Regulation Authority under registration number 119278.
Mobile Banking app: Our app is available to UK personal Internet Banking
customers and Internet Banking customers with accounts held in Jersey, the
Bailiwick of Guernsey or the Isle of Man. You need to have a valid registered
phone number. Minimum operating systems apply, so check the App Store or Google
Play for details. Device registration required. The app doesn't work on
jailbroken or rooted devices. Terms and conditions apply.
Cookies Consent
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secure.
Some cookies are needed to make our website work and can't be turned off. But we
need your consent to use others that are not essential. You can make your
choices below and update them at any time from the 'Cookies' link at the end of
any page. You can find out more in our Cookies Policy
We'd also like your consent to collect data on how you use our site. This helps
us decide which of our products, services and offers may be relevant for you. It
also helps us tailor and measure how effective our ads are on other websites,
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regulations that apply to us.
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mind, or find out more, by visiting our Cookies Policy
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