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<form id="footer-search-action"> <input class="footer-search-input" aria-label="Search for product overviews, FAQs, and more..." autocomplete="off" placeholder="Search for product overviews, FAQs, and more..." type="text"> <button
    class="footer-search-btn" aria-label="footer-search-btn" type="submit" value="Submit"><span></span></button> </form>

<form action="" id="zmobile-menu-searchaction"> <input type="text" class="zmobile-menu-searchinput" aria-label="Search zoho.com" placeholder="Search zoho.com"> <button class="zmobile-menu-searchbtn" type="submit" value="Submit"><span></span></button>
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Text Content

 * Features
   * Remote Support
   * Unattended Remote Access
   * File Transfer
   * Session Recording
   * Annotation
   * Advanced Reports
   * Mobile App
   * API/SDK
   * Service queue
   * Customization and rebranding
   * Remote reboot
   * See all features
 * Pricing
 * Solutions
   
   * BY SIZE
   
   * SMB
   * Enterprise
   
   * BY SERVICE
   
   * MSP
   * Remote access for RMM
   * IT Support and Management
   
   * BY INDUSTRY
   
   * Healthcare and Life Sciences
   * Education
   * Manufacturing
 * Integrations
   * Applications
   * OEM Partnership
   * Developers
 * Customers
 * Resources
   * What's New
   * Product Roadmap
   * Learn & Resolve
   * Free training
   * FAQ
   * User Guide
   * Knowledge Base
   * Forums
   * Blogs
   * System Requirements
   * See all resources
 * All Zoho Products

Get Started
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English
 * Español
 * Português (Brasil)
 * Deutsch
 * Français
 * Nederlands
 * 日本語
 * العربية
 * Bahasa Indonesia
 * ภาษาไทย
 * Tiếng Việt


JOIN REMOTE SUPPORT SESSION




HOW TO JOIN A REMOTE SESSION

Learn more about joining remote sessions
 


ENTER THE SESSION ID

Enter the session ID provided by your technician, provide your name for the
technician to identify you and then click on Join session to start the join
process.

 


DOWNLOAD THE FILE

Download the join app provided for you based on your operating system. Once
downloaded run the file on your computer to join the remote session.

 


JOIN THE SESSION

Accept the confirmation prompt to give access to the technician. Once accepted
your session will be established and the technician can access your device.


FREQUENTLY ASKED QUESTIONS


1. WHY WOULD I NEED TO REMOTE CONTROL MY SMARTPHONE FROM A PC?

Remotely controlling your smartphone from a PC can be useful in a variety of
situations, such as when you need to access files or data on a phone in a
different location, or when you need to remotely troubleshoot a customer’s
phone.


2. IS REMOTE PHONE CONTROL SECURE?

Zoho Assist uses SSL and 256-bit AES encryption to secure the connection between
your PC and phone. You can rest assured that all your data is end-to-end
protected.


3. IS IT POSSIBLE TO TRANSFER FILES BETWEEN MY PHONE AND PC DURING A REMOTE
SESSION?

Yes, Zoho Assist, web-based remote support software, is equipped with file
transfer functionalities, enabling seamless file transfers between your phone
and PC during remote control sessions.


4. HOW TO CONTROL MY ANDROID PHONE FROM MY WINDOWS 10 PC?

Visit https://assist.zoho.com/ on your Windows 10 PC to begin a remote support
session. Share the session ID through email or SMS to your Android phone.
Concurrently, download and install the Zoho Assist Customer app on your phone.
This enables you to take remote control of your phone by entering the ID and
joining the ongoing session.


5. CAN I REMOTELY CONTROL MY PC FROM MY PHONE?

Yes, you can. All you need to do is install the Zoho Assist Technician app on
your phone and start a session. You can remotely access your PC after joining
the session by entering the unique 9-digit session ID.

FEATURES

 * Instant Remote Support
 * Unattended Remote Access
 * Remote Desktop Sharing
 * Mobile Device Remote Support
 * Remote File Transfer
 * Session Recording
 * Screen Mirroring
 * Digital signage
 * Remote access computer over Internet
 * Remote access iot
 * Integrations
 * Customization
 * Security

KNOW-HOW

 * Remote Desktop Software
 * Remote Access Software
 * Remote Desktop Connection
 * How to Setup Remote Desktop?
 * What is remote access
 * Free Remote Access
 * Remote PC access
 * Remote Control PC
 * Windows Remote access
 * Remote Desktop for Mac
 * Linux Remote Desktop Software
 * Remote Access for Android
 * Remote Access for iPhone
 * Raspberry Pi Remote Desktop

COMPARE WITH

 * TeamViewer
 * AnyDesk
 * LogMeIn
 * PcAnywhere
 * Splashtop
 * Chrome remote desktop
 * Beyond Trust

TAILOR-MADE SOLUTIONS

 * Adopt Remote Work
 * Hassle Free VPN Alternative
 * Remote IT Support
 * Remote Support for Handhelds
 * Remote Desktop
 * RDP Alternative
 * Remote admin software
 * Small Business Remote Access
 * Connect to Remote Desktop
 * Zoho Assist for an Enterprise

CUSTOMER STORIES

 * Reviews
 * Case Studies
 * Testimonials

RESOURCES

 * Pricing
 * Help Center
 * Training
 * Forums & Community
 * Blogs
 * Developer API
 * FAQ

GET IN TOUCH

 * Contact Sales
 * Get Quote
 * Request Demo
 * Write to Us
 * Become a consulting partner
 * Become an Affiliate

sales@zohocorp.com support@zohoassist.com

 * 
 * 
 * 

CHOOSE PRIVACY. CHOOSE ZOHO.

 * 
 * 
 * 
 * 
 * 
 * 
 * 

English
 * Español
 * Português (Brasil)
 * Deutsch
 * Français
 * Nederlands
 * 日本語
 * العربية
 * Bahasa Indonesia
 * ภาษาไทย
 * Tiếng Việt

 * Zoho Home
 * Contact Us
 * Security
 * Compliance
 * IPR Complaints
 * Anti-spam Policy
 * Terms of Service
 * Privacy Policy
 * Cookie Policy
 * GDPR Compliance
 * Abuse Policy

© 2024, Zoho Corporation Pvt. Ltd. All Rights Reserved.


       Sign Up for Free Access Zoho assist
 * Features
   * Remote Support
   * Unattended Remote Access
   * File Transfer
   * Session Recording
   * Annotation
   * Advanced Reports
   * Mobile App
   * API/SDK
   * Service queue
   * Customization and rebranding
   * Remote reboot
   * See all features
 * Pricing
 * Solutions
   
   * BY SIZE
   
   * SMB
   * Enterprise
   
   * BY SERVICE
   
   * MSP
   * Remote access for RMM
   * IT Support and Management
   
   * BY INDUSTRY
   
   * Healthcare and Life Sciences
   * Education
   * Manufacturing
 * Integrations
   * Applications
   * OEM Partnership
   * Developers
 * Customers
 * Resources
   * What's New
   * Product Roadmap
   * Learn & Resolve
   * Free training
   * FAQ
   * User Guide
   * Knowledge Base
   * Forums
   * Blogs
   * System Requirements
   * See all resources

Sign In All Zoho Products
 * Features
   * Remote Support
   * Unattended Remote Access
   * File Transfer
   * Session Recording
   * Annotation
   * Advanced Reports
   * Mobile App
   * API/SDK
   * Service queue
   * Customization and rebranding
   * Remote reboot
   * See all features
 * Pricing
 * Solutions
   
   * BY SIZE
   
   * SMB
   * Enterprise
   
   * BY SERVICE
   
   * MSP
   * Remote access for RMM
   * IT Support and Management
   
   * BY INDUSTRY
   
   * Healthcare and Life Sciences
   * Education
   * Manufacturing
 * Integrations
 * Integrations
   * Applications
   * OEM Partnership
   * Developers
 * Customers
 * Resources
   * What's New
   * Product Roadmap
   * Learn & Resolve
   * Free training
   * FAQ
   * User Guide
   * Knowledge Base
   * Forums
   * Blogs
   * System Requirements
   * See all resources
 * All Zoho Products

FEATURES

 * Instant Remote Support
 * Unattended Remote Access
 * Remote Desktop Sharing
 * Mobile Device Remote Support
 * Remote File Transfer
 * Session Recording
 * Screen Mirroring
 * Digital signage
 * Remote access computer over Internet
 * Remote access iot
 * Integrations
 * Customization
 * Security

KNOW-HOW

 * Remote Desktop Software
 * Remote Access Software
 * Remote Desktop Connection
 * How to Setup Remote Desktop?
 * What is remote access
 * Free Remote Access
 * Remote PC access
 * Remote Control PC
 * Windows Remote access
 * Remote Desktop for Mac
 * Linux Remote Desktop Software
 * Remote Access for Android
 * Remote Access for iPhone
 * Raspberry Pi Remote Desktop

COMPARE WITH

 * TeamViewer
 * AnyDesk
 * LogMeIn
 * PcAnywhere
 * Splashtop
 * Chrome remote desktop
 * Beyond Trust

TAILOR-MADE SOLUTIONS

 * Adopt Remote Work
 * Hassle Free VPN Alternative
 * Remote IT Support
 * Remote Support for Handhelds
 * Remote Desktop
 * RDP Alternative
 * Remote admin software
 * Small Business Remote Access
 * Connect to Remote Desktop
 * Zoho Assist for an Enterprise

CUSTOMER STORIES

 * Reviews
 * Case Studies
 * Testimonials

RESOURCES

 * Pricing
 * Help Center
 * Training
 * Forums & Community
 * Blogs
 * Developer API
 * FAQ

GET IN TOUCH

 * Contact Sales
 * Get Quote
 * Request Demo
 * Write to Us
 * Become a consulting partner
 * Become an Affiliate

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