URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&u...
Submission: On May 09 via api from US — Scanned from DE

Summary

This website contacted 20 IPs in 3 countries across 15 domains to perform 81 HTTP transactions. The main IP is 141.193.213.20, located in United States and belongs to CLOUDFLARESPECTRUM Cloudflare, Inc., US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 377281.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 10th 2023. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
40 141.193.213.20 209242 (CLOUDFLAR...)
7 2a00:1450:400... 15169 (GOOGLE)
2 185.59.220.194 60068 (CDN77 ^_^)
3 2a00:1450:400... 15169 (GOOGLE)
1 2606:4700::68... 13335 (CLOUDFLAR...)
3 2620:1ec:c11:... 8068 (MICROSOFT...)
1 2600:9000:225... 16509 (AMAZON-02)
2 13.32.121.33 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
1 2a02:26f0:350... 20940 (AKAMAI-ASN1)
1 2400:52e0:1e0... 200325 (BUNNYCDN)
1 18.66.112.92 16509 (AMAZON-02)
1 2600:9000:20e... 16509 (AMAZON-02)
3 3 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
4 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2001:4860:480... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
81 20
Apex Domain
Subdomains
Transfer
42 egain.com
www.egain.com — Cisco Umbrella Rank: 377281
hd.egain.com
588 KB
7 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 62
446 KB
5 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 39
region1.google-analytics.com — Cisco Umbrella Rank: 2495
21 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 414
www.linkedin.com — Cisco Umbrella Rank: 645
px4.ads.linkedin.com — Cisco Umbrella Rank: 6490
5 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 5171
669 B
3 google.com
www.google.com — Cisco Umbrella Rank: 2
669 B
3 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 41
stats.g.doubleclick.net — Cisco Umbrella Rank: 91
2 KB
3 gstatic.com
fonts.gstatic.com
79 KB
3 bing.com
bat.bing.com — Cisco Umbrella Rank: 390
13 KB
3 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 50
2 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 25023
key-cdn.printfriendly.com — Cisco Umbrella Rank: 25311
18 KB
2 lfeeder.com
sc.lfeeder.com — Cisco Umbrella Rank: 16455
tr.lfeeder.com — Cisco Umbrella Rank: 26975
12 KB
1 oribi.io
cdn.linkedin.oribi.io — Cisco Umbrella Rank: 1034
368 B
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 885
5 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 4932
2 KB
81 15
Domain Requested by
40 www.egain.com www.egain.com
7 www.googletagmanager.com www.egain.com
www.googletagmanager.com
4 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
3 www.google.de www.egain.com
3 www.google.com www.egain.com
3 fonts.gstatic.com fonts.googleapis.com
3 bat.bing.com www.egain.com
bat.bing.com
3 fonts.googleapis.com www.egain.com
2 stats.g.doubleclick.net www.google-analytics.com
2 px.ads.linkedin.com 2 redirects
2 hd.egain.com www.egain.com
2 cdn.printfriendly.com www.egain.com
1 region1.google-analytics.com www.googletagmanager.com
1 googleads.g.doubleclick.net www.googletagmanager.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 cdn.linkedin.oribi.io snap.licdn.com
1 tr.lfeeder.com www.egain.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 snap.licdn.com www.egain.com
1 sc.lfeeder.com www.egain.com
1 ws.zoominfo.com www.egain.com
81 22
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2
2023-01-10 -
2024-02-11
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2023-04-17 -
2023-07-10
3 months crt.sh
cdn.printfriendly.com
R3
2023-04-29 -
2023-07-28
3 months crt.sh
upload.video.google.com
GTS CA 1C3
2023-04-17 -
2023-07-10
3 months crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3
2023-04-04 -
2024-04-03
a year crt.sh
www.bing.com
Microsoft RSA TLS CA 02
2023-02-16 -
2023-08-16
6 months crt.sh
*.lfeeder.com
Amazon RSA 2048 M01
2023-02-28 -
2023-08-07
5 months crt.sh
hd.egain.com
Amazon RSA 2048 M01
2023-02-22 -
2024-02-08
a year crt.sh
*.gstatic.com
GTS CA 1C3
2023-04-17 -
2023-07-10
3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA
2023-02-01 -
2024-01-31
a year crt.sh
key-cdn.printfriendly.com
R3
2023-04-29 -
2023-07-28
3 months crt.sh
linkedin.oribi.io
Amazon RSA 2048 M01
2023-02-24 -
2023-08-06
5 months crt.sh
*.g.doubleclick.net
GTS CA 1C3
2023-04-17 -
2023-07-10
3 months crt.sh
www.google.com
GTS CA 1C3
2023-04-17 -
2023-07-10
3 months crt.sh
www.google.de
GTS CA 1C3
2023-04-17 -
2023-07-10
3 months crt.sh

This page contains 1 frames:

Primary Page: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital5fw_na&uid=3ba7c980-cc11-ed11-b83b-000d3a8b4ff6
Frame ID: 30660DD8CB670BF7EA5CE6C1672C2ADC
Requests: 81 HTTP requests in this frame

Screenshot

Page Title

Making Contact Center Agents Successful in the Digital Era | eGainAccessibility ToolsIncrease TextDecrease TextGrayscaleHigh ContrastNegative ContrastLight BackgroundLinks UnderlineReadable FontReset

Detected technologies

Overall confidence: 100%
Detected patterns
  • /flickity(?:\.pkgd)?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js

Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

81
Requests

99 %
HTTPS

76 %
IPv6

15
Domains

22
Subdomains

20
IPs

3
Countries

1189 kB
Transfer

2933 kB
Size

24
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 63
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1683647691521&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital5fw_na%26uid%3D3ba7c980-cc11-ed11-b83b-000d3a8b4ff6 HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1683647691521%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fresources%252Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%252F%253Futm_source%253D1on1%2526utm_medium%253Demail%2526utm_campaign%253Ddigital5fw_na%2526uid%253D3ba7c980-cc11-ed11-b83b-000d3a8b4ff6%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1683647691521&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital5fw_na%26uid%3D3ba7c980-cc11-ed11-b83b-000d3a8b4ff6&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1683647691521&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital5fw_na%26uid%3D3ba7c980-cc11-ed11-b83b-000d3a8b4ff6&liSync=true&e_ipv6=AQI9jGRbKRR56AAAAYgBOPxtGJjkxgyW3brUP6qdgg7wnA8CiCgtWM5vXl5cYmcWNRKRfsb3

81 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/
166 KB
34 KB
Document
General
Full URL
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital5fw_na&uid=3ba7c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
2fdea875b36048784cbd593e681c59f2c892b812e193cf2897c257cb7e7d5475
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
cache-control
max-age=43200, must-revalidate
cf-cache-status
DYNAMIC
cf-ray
7c4b1f8b3a231e10-FRA
content-encoding
br
content-type
text/html; charset=UTF-8
date
Tue, 09 May 2023 15:54:50 GMT
link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/10052>; rel="alternate"; type="application/json" <https://www.egain.com/?p=10052>; rel=shortlink
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
referrer-policy
origin
server
cloudflare
strict-transport-security
max-age=63072000
vary
Accept-Encoding Accept-Encoding Accept-Encoding
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-pass-why
custom-args
x-powered-by
WP Engine
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital5fw_na&uid=3ba7c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Tue, 09 May 2023 15:54:50 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
339014
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 22:07:45 GMT
server
cloudflare
etag
W/"6414e4b1-131e"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c4b1f94984d1e10-FRA
trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
3 KB
844 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital5fw_na&uid=3ba7c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Tue, 09 May 2023 15:54:51 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
339015
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 22:07:45 GMT
server
cloudflare
etag
W/"6414e4b1-a6b"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c4b1f94984e1e10-FRA
style.css
www.egain.com/egain/
0
240 B
Stylesheet
General
Full URL
https://www.egain.com/egain/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital5fw_na&uid=3ba7c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Tue, 09 May 2023 15:54:50 GMT
x-cache-group
normal
x-content-type-options
nosniff
strict-transport-security
max-age=63072000
x-cacheable
YES:31536000.000
cf-cache-status
HIT
age
342269
x-powered-by
WP Engine
content-encoding
br
x-cache
HIT: 26
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 03:12:44 GMT
server
cloudflare
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding,Cookie
x-frame-options
SAMEORIGIN
content-type
text/css; charset=UTF-8
cache-control
max-age=31536000, must-revalidate
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c4b1f9498501e10-FRA
expires
Sat, 04 May 2024 16:38:48 GMT
style.css
www.egain.com/egain-child/
1 B
156 B
Stylesheet
General
Full URL
https://www.egain.com/egain-child/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital5fw_na&uid=3ba7c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
01ba4719c80b6fe911b091a7c05124b64eeece964e09c058ef8f9805daca546b
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Tue, 09 May 2023 15:54:51 GMT
x-cache-group
iphone
x-content-type-options
nosniff
strict-transport-security
max-age=63072000
x-cacheable
YES:31536000.000
cf-cache-status
HIT
age
339015
x-powered-by
WP Engine
x-cache
HIT: 17
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
1
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 03:16:32 GMT
server
cloudflare
vary
Accept-Encoding,Cookie
x-frame-options
SAMEORIGIN
content-type
text/css; charset=UTF-8
cache-control
max-age=31536000, must-revalidate
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
accept-ranges
bytes
cf-ray
7c4b1f9498511e10-FRA
expires
Sat, 04 May 2024 16:40:02 GMT
all.min.css
www.egain.com/egain/assets/fonts/fontawesome/css/
58 KB
13 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/fonts/fontawesome/css/all.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital5fw_na&uid=3ba7c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
c493875ea907c37e2ef7b9560f75ad5dd918121a0f42889eda351ccab0373eb1
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Tue, 09 May 2023 15:54:50 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital5fw_na&uid=3ba7c980-cc11-ed11-b83b-000d3a8b4ff6
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content-encoding
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content-encoding
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strict-transport-security
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strict-transport-security
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accept-language
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date
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strict-transport-security
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Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital5fw_na&uid=3ba7c980-cc11-ed11-b83b-000d3a8b4ff6
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accept-language
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Response headers

date
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content-encoding
gzip
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server
cloudflare
etag
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cf-ray
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printfriendly.js
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17 KB
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General
Full URL
https://cdn.printfriendly.com/printfriendly.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital5fw_na&uid=3ba7c980-cc11-ed11-b83b-000d3a8b4ff6
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Software
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Request headers

accept-language
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Response headers

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date
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server
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cdn-proxyver
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strict-transport-security
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Requested by
Host: www.egain.com
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Requested by
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accept-language
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date
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strict-transport-security
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server
cloudflare
etag
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Response headers

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strict-transport-security
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Requested by
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Response headers

date
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strict-transport-security
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x-content-type-options
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content-encoding
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server
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Protocol
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TLS 1.3, , AES_128_GCM
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Response headers

strict-transport-security
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date
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content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
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ESF
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css
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Full URL
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css
Protocol
H2
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TLS 1.3, , AES_128_GCM
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2a00:1450:4001:80e::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Request headers

accept-language
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Response headers

strict-transport-security
max-age=31536000
date
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content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
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cache-control
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expires
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css
fonts.googleapis.com/
8 KB
1 KB
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General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Request headers

accept-language
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User-Agent
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Response headers

strict-transport-security
max-age=31536000
date
Tue, 09 May 2023 15:54:51 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
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alt-svc
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x-xss-protection
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server
ESF
cross-origin-opener-policy
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x-frame-options
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content-type
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cache-control
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timing-allow-origin
*
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expires
Tue, 09 May 2023 15:54:51 GMT
gtm.js
www.googletagmanager.com/
175 KB
57 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital5fw_na&uid=3ba7c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:830::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
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Response headers

date
Tue, 09 May 2023 15:54:51 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
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x-xss-protection
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last-modified
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server
Google Tag Manager
vary
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content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
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access-control-allow-credentials
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access-control-allow-headers
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expires
Tue, 09 May 2023 15:54:51 GMT
gtm.js
www.googletagmanager.com/
139 KB
50 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital5fw_na&uid=3ba7c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:830::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

date
Tue, 09 May 2023 15:54:51 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
50903
x-xss-protection
0
last-modified
Tue, 09 May 2023 15:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
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expires
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6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/
3 KB
2 KB
Script
General
Full URL
https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital5fw_na&uid=3ba7c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:650c , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Tue, 09 May 2023 15:54:51 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
via
1.1 google
server
cloudflare
x-powered-by
Express
vary
Accept-Encoding
content-type
text/javascript
access-control-allow-origin
*
access-control-allow-credentials
true
cf-ray
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access-control-allow-headers
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alt-svc
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bat.js
bat.bing.com/
40 KB
12 KB
Script
General
Full URL
https://bat.bing.com/bat.js
Requested by
Host: www.egain.com
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Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital5fw_na&uid=3ba7c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
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Reverse DNS
Software
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Name Value
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accept-language
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Response headers

pragma
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accept-ch
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H2
Security
TLS 1.3, , AES_128_GCM
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CloudFront /
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date
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Request headers

Accept
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accept-language
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User-Agent
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content-encoding
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x-amz-cf-pop
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H2
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Software
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Response headers

date
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x-li-pop
afd-prod-lva1-x
x-msedge-ref
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x-msedge-ref
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URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
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Response headers

date
Tue, 09 May 2023 15:54:51 GMT
content-encoding
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strict-transport-security
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51 KB
21 KB
Script
General
Full URL
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Requested by
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Response headers

strict-transport-security
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content-encoding
gzip
x-content-type-options
nosniff
date
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server
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expires
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185 KB
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Protocol
H2
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Request headers

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Response headers

date
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content-encoding
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alt-svc
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General
Full URL
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H2
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Response headers

pragma
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content-encoding
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collect
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Full URL
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Response headers

pragma
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server
Golfe2
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expires
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collect
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2 B
206 B
XHR
General
Full URL
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Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:811::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Tue, 09 May 2023 15:54:51 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/
4 B
71 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j100&a=76357927&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital5fw_na%26uid%3D3ba7c980-cc11-ed11-b83b-000d3a8b4ff6&ul=en-us&de=UTF-8&dt=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAACAAI~&jid=440586297&gjid=752989684&cid=964336168.1683647692&tid=UA-15835029-4&_gid=823780026.1683647692&_r=1&_slc=1&gtm=45He3530n81NC9SGDL&cd17=3ba7c980-cc11-ed11-b83b-000d3a8b4ff6&z=1650060250
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:811::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
aec60bc104db041b1512185839f18f52986df7e569e5445f740dd60f763fbca8
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Tue, 09 May 2023 15:54:51 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.com/pagead/1p-user-list/946629603/
42 B
455 B
Image
General
Full URL
https://www.google.com/pagead/1p-user-list/946629603/?random=1683647691583&cv=11&fst=1683644400000&bg=ffffff&guid=ON&async=1&gtm=45be3530&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital5fw_na%26uid%3D3ba7c980-cc11-ed11-b83b-000d3a8b4ff6&frm=0&tiba=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=3052385492&rmt_tld=0&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital5fw_na&uid=3ba7c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:803::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 09 May 2023 15:54:51 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/
42 B
455 B
Image
General
Full URL
https://www.google.de/pagead/1p-user-list/946629603/?random=1683647691583&cv=11&fst=1683644400000&bg=ffffff&guid=ON&async=1&gtm=45be3530&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital5fw_na%26uid%3D3ba7c980-cc11-ed11-b83b-000d3a8b4ff6&frm=0&tiba=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=3052385492&rmt_tld=1&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital5fw_na&uid=3ba7c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80b::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 09 May 2023 15:54:51 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
348 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j100&tid=UA-15835029-4&cid=964336168.1683647692&jid=817246410&gjid=634682965&_gid=823780026.1683647692&_u=YADAAUAAAAAAACAAI~&z=1245955774
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c0c::9b Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Tue, 09 May 2023 15:54:51 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
70 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j100&tid=UA-15835029-4&cid=964336168.1683647692&jid=440586297&gjid=752989684&_gid=823780026.1683647692&_u=YADAAUABAAAAACAAI~&z=1977161350
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c0c::9b Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Tue, 09 May 2023 15:54:51 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
107 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=964336168.1683647692&jid=817246410&_u=YADAAUAAAAAAACAAI~&z=1287188294
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital5fw_na&uid=3ba7c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:803::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 09 May 2023 15:54:51 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=964336168.1683647692&jid=817246410&_u=YADAAUAAAAAAACAAI~&z=1287188294
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital5fw_na&uid=3ba7c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80b::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 09 May 2023 15:54:51 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
107 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=964336168.1683647692&jid=440586297&_u=YADAAUABAAAAACAAI~&z=1177614398
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital5fw_na&uid=3ba7c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:803::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 09 May 2023 15:54:51 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=964336168.1683647692&jid=440586297&_u=YADAAUABAAAAACAAI~&z=1177614398
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital5fw_na&uid=3ba7c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80b::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 09 May 2023 15:54:51 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/
35 B
55 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j100&a=76357927&t=event&ni=0&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital5fw_na%26uid%3D3ba7c980-cc11-ed11-b83b-000d3a8b4ff6&ul=en-us&de=UTF-8&dt=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Page%20Grouping&ea=Contact%20Center%20Page%20Group&_u=aADAAUABAAAAACAAI~&jid=&gjid=&cid=964336168.1683647692&tid=UA-15835029-4&_gid=823780026.1683647692&gtm=45He3530n81NC9SGDL&z=2144523340
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:811::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 09 May 2023 06:48:10 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
32804
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

96 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

boolean| credentialless undefined| $ function| jQuery object| cnArgs undefined| countDownDate undefined| x function| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid object| uetq function| ldfdr object| fs string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| EvEmitter function| imagesLoaded object| oceanwpLocalize function| UET function| UET_init function| UET_push object| ueto_192725be25 object| oceanwp function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Flickity function| Unipointer function| Unidragger object| PojoA11yOptions function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssMastodonPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS string| _linkedin_partner_id object| _linkedin_data_partner_ids object| __gaConnectorEventsEmitted object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser function| OriginalPageFetch string| PF_VERSION object| pfMod object| priFri object| google_tag_manager object| google_tag_data object| ziws function| lintrk boolean| _already_called_lintrk string| GoogleAnalyticsObject function| ga object| GooglebQhCsO function| onYouTubeIframeAPIReady object| gaGlobal object| gaplugins object| gaData

24 Cookies

Domain/Path Name / Value
.egain.com/ Name: _uetsid
Value: d5368c60ee8111ed8df5214a0c1205ff
.egain.com/ Name: _uetvid
Value: d537f1e0ee8111ed9f34a95ee579316c
.ws.zoominfo.com/ Name: visitorId
Value: e51faf9b231c7d8b74f562c6ea1289c9895ca7acc90b9d0097c77b7aebe4ce08
.zoominfo.com/ Name: __cf_bm
Value: .nFsW_j6CvabERNEsofIs6_CeEW2vFyrL0Rx6MZm9YE-1683647691-0-AWN/L1KLlOkEi/8Fw9m64Z0sAchOzUgIuuiKvJ+fmioAObZIL4J1FMwLdUxgXQjt2Ph96pk/mcVyHe5xPZZiXRs=
.zoominfo.com/ Name: _cfuvid
Value: pFnttN3lm3P5lHvUPgz6VPvmy0Qg8iU7ASADL9dSk.o-1683647691367-0-604800000
.bing.com/ Name: MUID
Value: 04D555F3122565A33C2A46FF1325641B
.egain.com/ Name: _lfa
Value: LF1.1.d767adaba3b80429.1683647691435
.egain.com/ Name: _gcl_au
Value: 1.1.1904943166.1683647692
www.egain.com/ Name: ln_or
Value: eyIzMTEyMDEyIjoiZCJ9
.egain.com/ Name: initialTrafficSource
Value: utmcsr=1on1|utmcmd=email|utmccn=digital5fw_na
.egain.com/ Name: __utmzzses
Value: 1
.linkedin.com/ Name: UserMatchHistory
Value: AQIsmb2WvF3ddgAAAYgBOPteQR-S3V24wNaMPQJf6j10Lv2EZsWdq80oERS-BLn7VMoWIXeF-7yl5Q
.linkedin.com/ Name: AnalyticsSyncHistory
Value: AQJ3aKe1It8j-QAAAYgBOPteKFL8rtCHhrka3hTtu5eBa2lvqwN6AQZ56PpWhLc2wbrgOVtwkdUkKjTOqeCl8w
.linkedin.com/ Name: bcookie
Value: "v=2&22f466b7-df04-4bc0-8f18-bd032022d7d9"
.linkedin.com/ Name: lidc
Value: "b=VGST04:s=V:r=V:a=V:p=V:g=2922:u=1:x=1:i=1683647691:t=1683734091:v=2:sig=AQEtXOM1HIpsmg0TZFpVwLrHKMLTMWUE"
.egain.com/ Name: _ga_P0WWZ4WL9G
Value: GS1.1.1683647691.1.1.1683647691.0.0.0
.egain.com/ Name: _ga
Value: GA1.2.964336168.1683647692
.egain.com/ Name: _gid
Value: GA1.2.823780026.1683647692
.egain.com/ Name: _gat_gtag_UA_15835029_4
Value: 1
.egain.com/ Name: _gat_UA-15835029-4
Value: 1
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
.www.linkedin.com/ Name: bscookie
Value: "v=1&2023050915545180c688c0-6e08-4932-82ad-313699bb53c9AQFbHjhpaRpFIx4UfIK4T-SObiU_R3si"
.linkedin.com/ Name: li_gc
Value: MTswOzE2ODM2NDc2OTE7MjswMjHSB+kEaQLUKvBsyK0g2jDzBSmiVEzAfU13gIcnmfq8pQ==
www.egain.com/ Name: original_referer
Value:

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

bat.bing.com
cdn.linkedin.oribi.io
cdn.printfriendly.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
tr.lfeeder.com
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.linkedin.com
13.107.42.14
13.32.121.33
141.193.213.20
18.66.112.92
185.59.220.194
2001:4860:4802:34::36
2400:52e0:1e00::1053:1
2600:9000:20eb:1400:2:53b2:240:93a1
2600:9000:225e:4000:1f:f723:6fc0:93a1
2606:4700::6810:650c
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:4001:800::2003
2a00:1450:4001:803::2004
2a00:1450:4001:806::2002
2a00:1450:4001:80b::2003
2a00:1450:4001:80e::200a
2a00:1450:4001:811::200e
2a00:1450:4001:830::2008
2a00:1450:400c:c0c::9b
2a02:26f0:3500:16::215:149b
01ba4719c80b6fe911b091a7c05124b64eeece964e09c058ef8f9805daca546b
08755c8d83c85000c67c40898e9a0c004ce516b7318ad5ec0ae007395b8c1fff
08756c47213d461baa3b01f42448a76d11f524470c7a34f9018733889bd4f49c
0aa6a7045a55ddcb25bbee4d1edcb864081cf59f7fc9bdc1ada22a32ed4ad3ad
0ac6e4fba90c96bd45515b71e3db48650111bbb97de4736c6a6447deca95c8dc
0ce8df45aa1f89937b7580497c5e3cbd57d898e4f599fcc53fab88a2d2b6df52
0d9e4036267e5c2c8d6e3a69a8f3b12a2f5c9419298af815bec7218dd4bcb536
104673f4859604362a18fc6294197d8fffb8cb24ad3211e92eb04f655e18cf4a
10efa10637c7d5118a6140bf92bfc790edd4a9eae884eeb4ff0530e04154d8af
128de1b1cc499f5045fb090bf0375f195e378167b28b527c0bad776e9d6d65f7
19ad639ecde4eb11155827363a98d4099ede9e5bc43b47bb2e997052eb9fd570
245303c6beda75dcf5894d2ba6f49080dcb0e9c1b47172aebaed5cf0a6c2675b
2595496fe48df6fcf9b1bc57c29a744c121eb4dd11566466bc13d2e52e6bbcc8
2679a4a07b06b3d7b02a640a05446e0121c0d5fd076d3c4a96637f1f4a733008
2baecc3cdb4bc8db7d2fdaaa42e3d8acc6625ed94f84637b28a7a85701355e8f
2fdea875b36048784cbd593e681c59f2c892b812e193cf2897c257cb7e7d5475
341c2af0bdb510fc54c38226c125627b3931573cf94bccf99f18320e7813b80f
442ded1995bed09d71ebbac985047547e1d12bee2b9824486333e44b0d6365ca
44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b
454f61a66b97823df6db03f191b972efb37c5b17653735dbc3c80111c79bb1c6
459e24ed5679ee390478bb2802204ef3e0cf3c4ee227dd277a4f8d55853c602e
6678f5308a4fd9620f440c3e6433920f9a09a9d6465a13888d9638aa23d70191
66dd4e5c21b276f0f6302f05a0acfaec62edc461993593a028dd7113923f704f
6a573ed2d823eaa7761f76f04d52b8c3eb0d1e73d76a2d71c5b5a8479c4e1796
6a930ffad1d194fbfa2d175e66172c9a53470a52775d7c8bdcd2f67096d912b0
6b0b111ca14c2147a0f0cb51f1317290eb5ec19b4a9bea595a5ad7ffb7d9661a
6c4ca119cf1bceba15e6b59d19c9a913dcfa12dd54b9ca0900890819adfae5e5
71b3ce72680f4183d28db86b184542051fd533bb1146933233e4f6a20cf98cba
747ee080eb57ab3ca956da0c0779e4177492db9da1a7022c4979936c2fd872f1
7654274cd06f347d0d6bf4dff07eb8216759e1e2d4d8af6f9ff8b08fd88bc333
7b1eaaaf180a13c29b6dddc3b0ae23333b4397e0f3c065b4c86da2f2530a5f89
7c345ef59fb2b287237939e1cc8cc92028711602334db6d338990a01676f8e45
7c7818c25a18e8a38553fcbcbc2ad0b5e964103a7d2e494f82815e3f70bf3fc5
7d09194d2932064b01abf1969269a832aace7245e6b488a6880802c4248deb64
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
8b1cdb4ed508eb9cdcba37571fbba51b9d43e8f19693c4347b9036a5aac8d8ae
8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f
8f7ed67744d60980c1b96d772d606aaa146cb37ec336be65c312c60203ee9224
92d68793c72d99f786d24dfaabea932fb2e1b2223eb77f1a575aa01d865ecb7b
9810aee7e6d57d8cceaa96322b88e6df46710194689ae12b284149148cabc2f3
9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731
a6484c6e3741e2d76931f7c31f2e0db67b6c783386caf44a7714e594e5198405
ab7e04b2294dd027db1160a418a4b086c876e8aad434593b0571bc97c2a403e3
aec60bc104db041b1512185839f18f52986df7e569e5445f740dd60f763fbca8
afacce23cb4feaaaef37997f8439819d8f827df4951f3ff02704c9f16fb7f53a
b0a45cd5aed66e27bd8ee861d0e3b782c8e79849bde32f90f078b9f2451a36f2
b1442e85b03bdcaf66dc58c7abb98745dd2687d86350be9a298a1d9382ac849b
b27375090fa7a6b1b7953505ccce5ff008db3c23196579db5749f71f0f485304
b817c9b9bb557b34222c4598548f3569a7c8f2bb30b796a6c92d47dd740e4271
b89c80d6ba4a053f59a1bb0f54d438740c3200100bc3237472e5d0a2e7345b59
bddaf1de708e90e3ec2e52193b9ee10064dc36aa3f520fab135f99a53a19ea57
be5a9e7bcbc5af3b986767a8193c1d9dbb9c7bd2368ba33c25eff7bd7a76987a
c493875ea907c37e2ef7b9560f75ad5dd918121a0f42889eda351ccab0373eb1
c56e851a0803c43ff8adb5caeb0caf6439a99d0991deceff878a4124dca317d9
c95e70a7d97fcb437772c48872b02264cf7e6bbe65bbfb2427271f1f0093caf3
cd3fca3625f21d0271dbf12858cc4b8390e97e045fc9e7e9683973eee2fcc56e
d05f3a54518cd3ac3a4e9b4cf8c5f0deab037e659299f66a534d00fe10618b64
d325119887c15edd153efb05df1186c21a2c57f523dfdeb919c11d022c04961b
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
e7b90d32907f89c49e9e2a2ccca95133277f756f13a14187936d9b948ff67b44
ee52185d6a681a5d5b8a21ff5321901ce83e4ded11213a2e169d8be1e0417aab
eec5c0b7f3736c064a5c93fb61f419fe7d3f7c1815c81004312fd349fd43be2c
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
f158b8591a08b6c02bb345ae96dd62f0c632f7f635bb4a5f449fce24bdc11789
f4e85848a90fe15db2ae3421998176acb2dbee1c6a76a42ed7783847059f8492
f56ccb2db87aacedd9415232e40f80bff9939703df2f9c3f9ec8a092e545349f
f85e158e22b5b040dac2fe8be4045442175d58fe351f7409ec04474312e2cbb3
fe41a7936fba4a26a21face5fbb35961e74b9b11eb9e78fa26560f6986be6ed8
ff4bd34aa98a0214833619d3d751838db015722dfbbec15cd14dadc66cd67869