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 * Arizona



Health Care Career Education Scholarship Opportunities available through
Arizona’s Community Colleges


DON'T LOSE BENEFITS



Your health plan renewal date may be coming soon. If you haven’t already, you
may need to recertify to keep getting UnitedHealthcare coverage.


Help me renew (Opens in a New Tab)


211 ARIZONA



If you or someone you know needs help due to the closure of a sober living home
or residential facility, call 211 (press 7) to be connected to a navigator who
can help with immediate housing, health care, and transportation.  Learn more:
www.211arizona.org/MMIP Opens in a new tab




ARIZONA, WE’VE GOT YOU COVERED

No-cost or low-cost health coverage from UnitedHealthcare Community Plan. Learn
about UnitedHealthcare Medicaid health plans we offer in Arizona.



HELPING PEOPLE IS AT THE HEART OF ALL WE DO

All Arizonians deserve affordable health care, including you. At
UnitedHealthcare Community Plan, we are dedicated to helping people live
healthier lives.

We offer a variety of plans for you and your family to get healthy — and stay
healthy. We cover adults, people with disabilities, expectant moms and children.


WHATEVER PLAN YOU CHOOSE, WE’LL HELP YOU GET THE CARE YOU NEED

Providing Arizona Medicaid coverage for over 40 years

Large variety of network providers

No-cost virtual visits

Prescription drugs

Take action to prevent the flu. A seasonal flu shot has been shown to prevent
flu illnesses, doctor visits and hospitalizations, and can be lifesaving for
children. UnitedHealthcare plans cover pneumonia, influenza, and shingles shots.

Arizona, we’re here to help you access care and resources for Coronavirus
(COVID-19).

1Benefits, features, and/or devices vary by plan/area. Limitations, exclusions
and/or network restrictions may apply. Other hearing exam providers are
available in the UnitedHealthcare network. The plan only covers hearing aids
from a UnitedHealthcare Hearing network provider.


ARIZONA HEALTH PLANS AS LOW AS $0 COST

--------------------------------------------------------------------------------


AHCCCS

 * No or low cost
 * Low-income individuals
 * Low-income families
 * Pregnant individuals
 * Children and young adults

 * Learn more

--------------------------------------------------------------------------------


DEVELOPMENTAL DISABILITIES PROGRAM

Children and adults who qualify based on income and health needs with conditions
such as:

 * Autism spectrum disorder
 * Epilepsy
 * Cerebral palsy
 * Down syndrome
 * Other cognitive disabilities

 * Learn more

--------------------------------------------------------------------------------


LONG TERM CARE

Our Long Term Care Plan is people of all ages who have a long-term disability
due to age, illness, or injury based on income and health needs.

 * Learn more


FEATURED PROGRAMS

--------------------------------------------------------------------------------


WE COVER ARIZONA

With one of the widest networks in Arizona, UnitedHealthcare is proud to offer
health care coverage for the past 40 years to people through Medicaid, Medicare,
Exchanges and commercial plans. We look forward to helping you get the health
care you deserve and need.

 * Learn More

--------------------------------------------------------------------------------


MEDICAID: MORE FOR YOU IN 2023

Some of the benefits you may qualify for include:

 * Pre and postnatal care for pregnant individuals and newborns
 * A large provider network
 * Prescription drug coverage
 * Mental heath coverage
 * Substance use disorder treatment services
 * People who may be dealing with stress, depression, anxiety or using drugs or
   alcohol

 * Learn More

--------------------------------------------------------------------------------


DUAL SPECIAL NEEDS PLANS IN 2024

Arizonans on a UnitedHealthcare Dual Special Needs plan (or dual health plan)
get many extra benefits beyond those you get with either Original Medicare or
Medicaid.

That includes:

 * Monthly credit to buy healthy food and OTC products and pay utility bills
 * An allowance for covered types of preventive and comprehensive dental 
 * $0 copay on all covered generic and brand-name prescriptions including home
   delivery

 * Learn more

--------------------------------------------------------------------------------


INDIVIDUAL & FAMILY PLAN

 * Those who do not qualify for AHCCCS or are over-income for AHCCCS.
 * Under 65 or not eligible for Medicare.
 * Individuals or families that do not have employer offered health insurance.

 * Learn More

--------------------------------------------------------------------------------


UNITEDHEALTHCARE® MOBILE APP

Get information on-the-go with the UnitedHealthcare mobile app. Download the
UnitedHealthcare mobile app to your Apple® Opens in a new tab or Android® Opens
in a new tab smartphone or tablet and see how easy it is to find nearby doctors,
view the Member Handbook, find help and support in your community, or view your
ID card.

SCAN HERE TO EASILY DOWNLOAD THE APP



--------------------------------------------------------------------------------


ASSURANCE WIRELESS

As a member of UnitedHealthcare Community Plan, you may qualify for Assurance
Wireless a government Lifeline Assistance program that provides a mobile phone
and service plan, at no cost.

As an Assurance Wireless customer, you can easily access:

 * Health-related information from UnitedHealthcare
 * Benefit and program reminders via text for you and your family
 * UnitedHealthcare Member Services
   

Already have Lifeline? You can switch from your current service provider.

Choose the Lifeline service that’s right for you.

Visit AssuranceWireless.com/partner/buhc Opens in a new tab to apply or learn
more about Assurance Wireless Lifeline plans. Get ready to enjoy mobile health
support at no cost to you.

--------------------------------------------------------------------------------


SANVELLO

On-demand help with stress, anxiety and depression

Sanvello is an app that offers clinical solutions to help dial down the symptoms
of stress, anxiety and depression - anytime. Connect with powerful tools that
are there for you when symptoms come up. Stay engaged each day for benefits you
can feel.  Use Sanvello whenever you need to track your progress and stay until
you feel better. You can upgrade to premium at no cost by following these steps:

 1. Download the app at sanvello.com Opens in a new tab and open it. 
 2. Create an account and choose "upgrade through insurance."
 3. Search for and select UnitedHealthcare, then enter the information available
    on your UnitedHealthcare medical insurance card.

Download today

More information is available at sanvello.com Opens in a new tab. Email
info@sanvello.com with any questions. 

--------------------------------------------------------------------------------


HEALTHY FIRST STEPS

Build a healthy future for you and your baby and earn great rewards with Healthy
First Steps. Our program will help you take the right steps to keep you and your
baby healthy. Plus you can earn $20 just for signing up.

We will help you:

 * Choose a pregnancy provider and a pediatrician (child’s doctor)
 * Schedule visits and exams and arrange rides to your visits
 * Earn rewards for going to visits throughout your pregnancy and baby’s first
   15 months of life.

If you think you may be pregnant or as soon as you know you are pregnant, call
Healthy First Steps at 1-800-599-5985 or visit our website at
UHCHealthyFirstSteps.com Opens in a new tab.

--------------------------------------------------------------------------------




HealthTalk member newsletter

Our HealthTalk newsletter is now online. The newsletters are a great way to
learn about our health plan and important health topics.

You can read it whenever, wherever you want. Check back quarterly for a new
edition.

Medicaid Newsletter English | Español


Developmental Disabilities Newsletter English | Español


Long Term Care Newsletter English | Español


See Plans in Arizona

UnitedHealthcareCommunityPlan Opens in a new tab

Disclaimer Information
(scroll within this box to view)

Looking for the federal government’s Medicaid website? Look here at Medicaid.gov
Opens in a new tab.


UNITEDHEALTHCARE DUAL COMPLETE PLANS

Plans are insured through UnitedHealthcare Insurance Company or one of its
affiliated companies, a Medicare Advantage organization with a Medicare contract
and a contract with the State Medicaid Program. Enrollment in the plan depends
on the plan’s contract renewal with Medicare. This plan is available to anyone
who has both Medical Assistance from the State and Medicare. Benefits, features
and/or devices vary by plan/area. Limitations, exclusions and/or network
restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may
change on January 1 of each year.


PREMIUM DISCLAIMER

Dual Special Needs plans have a $0 premium for members with Extra Help (Low
Income Subsidy).


BENEFIT DISCLAIMER

Benefits, features, and/or devices vary by plan/area. Limitations, exclusions
and/or network restrictions may apply.


NURSE HOTLINE DISCLAIMER

This service should not be used for emergency or urgent care needs. In an
emergency, call 911 or go to the nearest emergency room. The information
provided through this service is for informational purposes only. The nurses
cannot diagnose problems or recommend treatment and are not a substitute for
your provider's care. Your health information is kept confidential in accordance
with the law. The service is not an insurance program and may be discontinued at
any time. Nurse Hotline not for use in emergencies, for informational purposes
only.


UNITEDHEALTHCARE CONNECTED® FOR MYCARE OHIO (MEDICARE-MEDICAID PLAN)

UnitedHealthcare Connected® for MyCare Ohio (Medicare-Medicaid Plan) is a health
plan that contracts with both Medicare and Ohio Medicaid to provide benefits of
both programs to enrollees. 


UNITEDHEALTHCARE CONNECTED® (MEDICARE-MEDICAID PLAN)

UnitedHealthcare Connected® (Medicare-Medicaid Plan) is a health plan that
contracts with both Medicare and Texas Medicaid to provide benefits of both
programs to enrollees.


UNITEDHEALTHCARE CONNECTED® FOR ONE CARE (MEDICARE-MEDICAID PLAN)


UnitedHealthcare Connected® for One Care (Medicare-Medicaid Plan) is a health
plan that contracts with both Medicare and MassHealth (Medicaid) to provide
benefits of both programs to enrollees. 


UNITEDHEALTHCARE CONNECTED® GENERAL BENEFIT DISCLAIMER

This is not a complete list. The benefit information is a brief summary, not a
complete description of benefits. For more information contact the plan or read
the Member Handbook. Limitations, copays and restrictions may apply. For more
information, call UnitedHealthcare Connected® Member Services or read the
UnitedHealthcare Connected® Member Handbook. 


UNITEDHEALTHCARE SENIOR CARE OPTIONS (HMO SNP) PLAN

UnitedHealthcare Senior Care Options (SCO) is a Coordinated Care plan with a
Medicare contract and a contract with the Commonwealth of Massachusetts Medicaid
program. Enrollment in the plan depends on the plan’s contract renewal with
Medicare. This plan is a voluntary program that is available to anyone 65 and
older who qualifies for MassHealth Standard and Original Medicare and does not
have any other comprehensive health Insurance, except Medicare. If you have
MassHealth Standard, but you do not qualify for Original Medicare, you may still
be eligible to enroll in our MassHealth Senior Care Option plan and receive all
of your MassHealth benefits through our Senior Care Options (SCO) program.


STAR RATINGS DISCLAIMER

Every year, Medicare evaluates plans based on a 5-Star rating system. The 5 Star
rating applies to plan year 2023.


IMPORTANT PROVIDER INFORMATION

The Choice is Yours

We will provide you with information to help you make informed choices, such as
physicians' and health care professionals' credentials. This information,
however, is not an endorsement of a particular physician or health care
professional's suitability for your needs.

The providers available through this application may not necessarily reflect the
full extent of UnitedHealthcare's network of contracted providers. There may be
providers or certain specialties that are not included in this application that
are part of our network. If you don't find the provider you are searching for,
you may contact the provider directly to verify participation status with
UnitedHealthcare's network, or contact Customer Care at the toll-free number
shown on your UnitedHealthcare ID card. We also recommend that, prior to seeing
any physician, including any specialists, you call the physician's office to
verify their participation status and availability.

Some network providers may have been added or removed from our network after
this directory was updated. We do not guarantee that each provider is still
accepting new members.

Out-of-network/non- contracted providers are under no obligation to treat
UnitedHealthcare plan members, except in emergency situations. Please call our
customer service number or see your Evidence of Coverage for more information,
including the cost- sharing that applies to out-of-network services.


AMERICAN DISABILITIES ACT NOTICE

In accordance with the requirements of the federal Americans with Disabilities
Act of 1990 and Section 504 of the Rehabilitation Act of 1973 ("ADA"),
UnitedHealthcare Insurance Company provides full and equal access to covered
services and does not discriminate against qualified individuals with
disabilities on the basis of disability in its services, programs, or
activities.


REFERRALS

Network providers help you and your covered family members get the care needed.
Access to specialists may be coordinated by your primary care physician.


PAPER DIRECTORY REQUESTS

Paper copies of the network provider directory are available at no cost to
members by calling the customer service number on the back of your ID card.
Non-members may download and print search results from the online directory.


INACCURATE INFORMATION

To report incorrect information,
email provider_directory_invalid_issues@uhc.com. This email box is for members
to report potential inaccuracies for demographic (address, phone, etc.)
information in the online or paper directories. Reporting issues via this mail
box will result in an outreach to the provider’s office to verify all directory
demographic data, which can take approximately 30 days. Individuals can also
report potential inaccuracies via phone. UnitedHealthcare Members should call
the number on the back of their ID card, and non-UnitedHealthcare members can
call 1-855-717-0148 TTY 711, or use your preferred relay service.


DECLARATION OF DISASTER OR EMERGENCY

If you’re affected by a disaster or emergency declaration by the President or a
Governor, or an announcement of a public health emergency by the Secretary of
Health and Human Services, there is certain additional support available to you.

 * Part A, Part B, and supplemental Part C plan benefits are to be provided at
   specified non- contracted facilities (note that Part A and Part B benefits
   must be obtained at Medicare certified facilities);
 * Where applicable, requirements for gatekeeper referrals are waived in full;
 * Plan-approved out-of-network cost-sharing to network cost-sharing amounts are
   temporarily reduced; and
 * The 30-day notification requirement to members is waived, as long as all the
   changes (such as reduction of cost-sharing and waiving authorization) benefit
   the member.

If CMS hasn’t provided an end date for the disaster or emergency, plans will
resume normal operation 30 days after the initial declaration.

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 * Medicare complaint form

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© 2023 United HealthCare Services, Inc. All rights reserved.
Y0066_UHCCPwebsite_M
Last Updated:12.13.2023 at 10:51 AM CST


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