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 * 866.786.1982
 * sales@govqa.com
 * Client Services

Hit enter to search or ESC to close

 * Solutions
   * All Solutions
   * Public Records
   * Subpoenas
   * Legal Holds
   * Complaints
   * Correspondence
   * Claims
   * Discovery
   * Citizen Request (CRM)
 * Platform
   * Scalable Platform
   * Security
   * Pricing
   * Schedule a Product Demo
 * Company
   * About GovQA
   * GovQA In the News
   * Leadership Team
   * Careers
   * Partners
 * Resources
   * Resources Overview
   * ARPA Funding
   * Events
   * PiPRBlog
   * PiPRSurvey
   * PiPRIndex
   * PiPRPodcast
   * Newsletter
   * Customer Tools
   * How to Buy
   * Case Studies

 * Contact
 * Schedule a Demo
 * 



 * 


THE WORLD OF
PUBLIC RECORDS AND GOVERNMENT COMPLIANCE
IS CHANGING FAST.

But we’re with you: with trusted tools and security…proven government
expertise…and a platform you won’t outgrow. GovQA — Automated Workflow for
Government Compliance.

Learn More

110
+
Of Top 300 U.S. Cities
45
%
Of Top U.S. Counties
80
+
State Agencies
Request Demo


PUBLIC RECORDS RESOURCES


FundingPiPRSurvey PrioritiesTop Resources
March 4, 2022


PUBLIC RECORDS ROI

Invest and Save Now AND Later On Staffing, Litigation, and Materials With
GovQA's FOIA Solution…
Melanie Pusateri
Love2
Cybersecurity
February 25, 2022


GOVQA CONFIRMS COMMITMENT TO WORLD-CLASS DATA PROTECTION BY ACHIEVING IACPA SOC2
TYPE 2 CERTIFICATION

Certification exceeds industry standards and is one of many measures to ensure
comprehensive data protection…
Melanie Pusateri
Love3
PiPRNews
February 23, 2022


PEER NEWSLETTER FEBRUARY 23, 2022

Adapting to Changing Public Record Legislation 2022 Legislative Sessions are in
full swing and for…
Nicole Glasheen
Love2
CybersecuritySolutions
February 22, 2022


SECURITY: MULTI-FACTOR AUTHENTICATION – WHAT IS IT AND WHY DO YOU WANT IT?

Cybersecurity has become an essential component of conducting business for
government agencies. As criminals find…
Melanie Pusateri
Love3
Read More From GovQA
2,950,752
Requests Closed This Year
6,317
Daily Active Users
Join Your Peers

EXPERIENCE, SUPPORT, AND EXPERTISE


WITH PROVEN
GOVERNMENT EXPERTISE

GovQA is the nation’s #1 provider of scalable public records and enterprise
workflow solutions for government. Our deep industry experience and
referenceable customer base give us unparalleled access to the best practices
for every type of state and local government.  For the 6th consecutive year,
GovQA has been recognized as a GovTech100 Company. We’re a large, 100%
government-focused company with solid financial backing and 100+ employees
working to make your records request process successful today…and well into the
fourth industrial revolution.

Learn More About GovQA


MODULAR SOLUTIONS, HIGHLY CONFIGURED


WITH THE PLATFORM
YOU WON’T OUTGROW

Responding to requests can be a complicated, overwhelming task. A
custom-configured GovQA solution can reduce your workload, help you manage
collaboration, and alleviate the overall stress in remaining compliant. Improve
your day-to-day with GovQA tailored to your needs.

Learn About the Exchange Platform

FEATURE RICH, AND HIGHLY SECURE


WITH TRUSTED TOOLS AND
SECURITY TO COMPLY

Follow the leaders in smart government and put an end to working in your email
and spreadsheets. Increase security and compliance while reducing stress and
saving time with GovQA’s cloud-based SaaS solution for public records and more.
Our best-in-class Government technology solution simplifies collaboration and
the transfer of sensitive documents within a secure environment.

Learn About Security



AUTOMATED WORKFLOW FOR GOVERNMENT COMPLIANCE




Schedule a Demonstration


SOLUTIONS

PROCESS COMPLEX WORK AMONG ALL SYSTEMS WITHIN AND ACROSS STATE AND LOCAL
GOVERNMENTS.

PUBLIC RECORDS

Intake, Vet, Track, Collaborate, Redact, and Release. Get it all done faster,
with easier collaboration and
reduced risk.

SUBPOENAS

Centralize and standardize subpoenas, summons, and depositions with seamless
collaboration and security.

LEGAL HOLDS

Reduce risk and exposure and improve outcomes with powerful notifications,
acknowledgements, collection and reporting.

DISCOVERY

Collaborate with agency partners and outside parties to securely request and
share documents, track progress, audit and report.

COMPLAINTS

Ensure compliance with seamless collaboration for reviews, investigations and
support documentation management.

CORRESPONDENCE

Respond to inquiries quicker and more efficiently while reducing risk with task
assignments, file sharing, templates, automated workflows, and more.

CLAIMS

Monitor all claims activities while improving the effectiveness, timeliness, and
security of the process.

CITIZEN REQUEST (CRM)

Proactive, multi-linqual auto-answer and auto-action technologies to manage
citizen interaction across multiple channels.


SAMPLING OF OUR CUSTOMERS




CASE STUDIES

COMPLETELY CENTRALIZED OPEN RECORDS PROCESS
DALLAS, TX

“GovQA does the calculations for us. It’s so much easier since we don’t have to
think about it. We look smarter; and we’re much more efficient.”

– Ms. Carter Lawson, Public Information Officer

View Case Studies

110
+
Of Top 300 U.S. Cities
45
%
Of Top U.S. Counties
80
+
State Agencies
Request Demo


SUBSCRIBE TO PEERS IN PUBLIC RECORDS




SOLUTIONS

 * Public Records
 * Subpoenas
 * Legal Holds
 * Complaints
 * Correspondence
 * Claims
 * Discovery
 * Citizen Request Management
 * FOIA Management Software
 * Public Records Management

COMPANY

 * Company
 * GovQA In the News
 * Leadership Team
 * Careers
 * Partners

CONTACT

GovQA
9014 Heritage Parkway
Ste 308
Woodridge, IL 60517

P: 866.786.1982
F: 630.985.1310

sales@govqa.com

© 2022 GovQA. | Privacy Policy | Terms of Use | Client Services

 * 
 * 
 * 

 * Solutions
   * All Solutions
   * Public Records
   * Subpoenas
   * Legal Holds
   * Complaints
   * Correspondence
   * Claims
   * Discovery
   * Citizen Request (CRM)
 * Platform
   * Scalable Platform
   * Security
   * Pricing
   * Schedule a Product Demo
 * Company
   * About GovQA
   * GovQA In the News
   * Leadership Team
   * Careers
   * Partners
 * Resources
   * Resources Overview
   * ARPA Funding
   * Events
   * PiPRBlog
   * PiPRSurvey
   * PiPRIndex
   * PiPRPodcast
   * Newsletter
   * Customer Tools
   * How to Buy
   * Case Studies
 * Contact
 * Schedule a Demo

 * 866.786.1982
 * sales@govqa.com
 * Client Services




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English
Accessibility Adjustments
Reset Settings Statement Hide Interface
Choose the right accessibility profile for you
OFF ON
Seizure Safe Profile Eliminates flashes and reduces color
This profile enables epileptic and seizure prone users to browse safely by
eliminating the risk of seizures that result from flashing or blinking
animations and risky color combinations.
OFF ON
Vision Impaired Profile Enhances the website's visuals
This profile adjusts the website, so that it is accessible to the majority of
visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract,
Glaucoma, and others.
OFF ON
Cognitive Disability Profile Assists with reading and focusing
This profile provides various assistive features to help users with cognitive
disabilities such as Autism, Dyslexia, CVA, and others, to focus on the
essential elements of the website more easily.
OFF ON
ADHD Friendly Profile More focus and fewer distractions
This profile significantly reduces distractions, to help people with ADHD and
Neurodevelopmental disorders browse, read, and focus on the essential elements
of the website more easily.
OFF ON
Blind Users (Screen-reader) Use the website with your screen-reader
This profile adjusts the website to be compatible with screen-readers such as
JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software that is
installed on the blind user’s computer and smartphone, and websites should
ensure compatibility with it.

Note: This profile prompts automatically to screen-readers.
OFF ON
Keyboard Navigation (Motor) Use the website with the keyboard
This profile enables motor-impaired persons to operate the website using the
keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such
as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics)
to jump to specific elements.

Note: This profile prompts automatically for keyboard users.
Content Adjustments
Content Scaling
Default

Readable Font
Highlight Titles
Highlight Links
Text Magnifier
Adjust Font Sizing
Default

Align Center
Adjust Line Height
Default

Align Left
Adjust Letter Spacing
Default

Align Right
Color Adjustments
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Monochrome
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Orientation Adjustments
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Reading Guide
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Select an option Home Header Footer Main Content
Stop Animations
Reading Mask
Highlight Hover
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Big Black Cursor
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HIDDEN_ADJUSTMENTS
Keyboard Navigation
Accessible Mode
Screen Reader Adjustments
Read Mode
Web Accessibility Solution By accessiBe
Choose the Interface Language
English
Español
Deutsch
Português
Français
Italiano
עברית
繁體中文
Pусский
عربى
عربى
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日本語
Accessibility StatementCompliance status

We firmly believe that the internet should be available and accessible to anyone
and are committed to providing a website that is accessible to the broadest
possible audience, regardless of ability.

To fulfill this, we aim to adhere as strictly as possible to the World Wide Web
Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA
level. These guidelines explain how to make web content accessible to people
with a wide array of disabilities. Complying with those guidelines helps us
ensure that the website is accessible to blind people, people with motor
impairments, visual impairment, cognitive disabilities, and more.

This website utilizes various technologies that are meant to make it as
accessible as possible at all times. We utilize an accessibility interface that
allows persons with specific disabilities to adjust the website’s UI (user
interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the
background and optimizes its accessibility level constantly. This application
remediates the website’s HTML, adapts its functionality and behavior for
screen-readers used by blind users, and for keyboard functions used by
individuals with motor impairments.

If you wish to contact the website’s owner please use the website's form

Screen-reader and keyboard navigation

Our website implements the ARIA attributes (Accessible Rich Internet
Applications) technique, alongside various behavioral changes, to ensure blind
users visiting with screen-readers can read, comprehend, and enjoy the website’s
functions. As soon as a user with a screen-reader enters your site, they
immediately receive a prompt to enter the Screen-Reader Profile so they can
browse and operate your site effectively. Here’s how our website covers some of
the most important screen-reader requirements:

 1. Screen-reader optimization: we run a process that learns the website’s
    components from top to bottom, to ensure ongoing compliance even when
    updating the website. In this process, we provide screen-readers with
    meaningful data using the ARIA set of attributes. For example, we provide
    accurate form labels; descriptions for actionable icons (social media icons,
    search icons, cart icons, etc.); validation guidance for form inputs;
    element roles such as buttons, menus, modal dialogues (popups), and others. 
    
    Additionally, the background process scans all of the website’s images. It
    provides an accurate and meaningful image-object-recognition-based
    description as an ALT (alternate text) tag for images that are not
    described. It will also extract texts embedded within the image using an OCR
    (optical character recognition) technology. To turn on screen-reader
    adjustments at any time, users need only to press the Alt+1 keyboard
    combination. Screen-reader users also get automatic announcements to turn
    the Screen-reader mode on as soon as they enter the website.
    
    These adjustments are compatible with popular screen readers such as JAWS,
    NVDA, VoiceOver, and TalkBack.
    
    
 2. Keyboard navigation optimization: The background process also adjusts the
    website’s HTML and adds various behaviors using JavaScript code to make the
    website operable by the keyboard. This includes the ability to navigate the
    website using the Tab and Shift+Tab keys, operate dropdowns with the arrow
    keys, close them with Esc, trigger buttons and links using the Enter key,
    navigate between radio and checkbox elements using the arrow keys, and fill
    them in with the Spacebar or Enter key.
    
    Additionally, keyboard users will find content-skip menus available at any
    time by clicking Alt+2, or as the first element of the site while navigating
    with the keyboard. The background process also handles triggered popups by
    moving the keyboard focus towards them as soon as they appear, not allowing
    the focus to drift outside.
    
    Users can also use shortcuts such as “M” (menus), “H” (headings), “F”
    (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Disability profiles supported on our website
 * Epilepsy Safe Profile: this profile enables people with epilepsy to safely
   use the website by eliminating the risk of seizures resulting from flashing
   or blinking animations and risky color combinations.
 * Vision Impaired Profile: this profile adjusts the website so that it is
   accessible to the majority of visual impairments such as Degrading Eyesight,
   Tunnel Vision, Cataract, Glaucoma, and others.
 * Cognitive Disability Profile: this profile provides various assistive
   features to help users with cognitive disabilities such as Autism, Dyslexia,
   CVA, and others, to focus on the essential elements more easily.
 * ADHD Friendly Profile: this profile significantly reduces distractions and
   noise to help people with ADHD, and Neurodevelopmental disorders browse,
   read, and focus on the essential elements more easily.
 * Blind Users Profile (Screen-readers): this profile adjusts the website to be
   compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A
   screen-reader is installed on the blind user’s computer, and this site is
   compatible with it.
 * Keyboard Navigation Profile (Motor-Impaired): this profile enables
   motor-impaired persons to operate the website using the keyboard Tab,
   Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M”
   (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to
   jump to specific elements.

Additional UI, design, and readability adjustments
 1. Font adjustments – users can increase and decrease its size, change its
    family (type), adjust the spacing, alignment, line height, and more.
 2. Color adjustments – users can select various color contrast profiles such as
    light, dark, inverted, and monochrome. Additionally, users can swap color
    schemes of titles, texts, and backgrounds with over seven different coloring
    options.
 3. Animations – epileptic users can stop all running animations with the click
    of a button. Animations controlled by the interface include videos, GIFs,
    and CSS flashing transitions.
 4. Content highlighting – users can choose to emphasize essential elements such
    as links and titles. They can also choose to highlight focused or hovered
    elements only.
 5. Audio muting – users with hearing devices may experience headaches or other
    issues due to automatic audio playing. This option lets users mute the
    entire website instantly.
 6. Cognitive disorders – we utilize a search engine linked to Wikipedia and
    Wiktionary, allowing people with cognitive disorders to decipher meanings of
    phrases, initials, slang, and others.
 7. Additional functions – we allow users to change cursor color and size, use a
    printing mode, enable a virtual keyboard, and many other functions.

Assistive technology and browser compatibility

We aim to support as many browsers and assistive technologies as possible, so
our users can choose the best fitting tools for them, with as few limitations as
possible. Therefore, we have worked very hard to be able to support all major
systems that comprise over 95% of the user market share, including Google
Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA
(screen readers), both for Windows and MAC users.

Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their
needs, there may still be pages or sections that are not fully accessible, are
in the process of becoming accessible, or are lacking an adequate technological
solution to make them accessible. Still, we are continually improving our
accessibility, adding, updating, improving its options and features, and
developing and adopting new technologies. All this is meant to reach the optimal
level of accessibility following technological advancements. If you wish to
contact the website’s owner, please use the website's form

Hide Accessibility Interface? Please note: If you choose to hide the
accessibility interface, you won't be able to see it anymore, unless you clear
your browsing history and data. Are you sure that you wish to hide the
interface?
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