www.bytes.co.uk Open in urlscan Pro
2606:4700::6812:41  Public Scan

Form analysis
3 forms found in the DOM

GET /search

<form action="/search" method="get" class="menu-search" data-hs-cf-bound="true"><input name="search_paths[]" type="hidden" value=""> <span class="fa bi bi-search"></span>
  <span class="fa bi bi-chevron-alt"></span>
  <input id="site-search-input" name="query" type="text" value="" placeholder="Type &amp; ENTER to search...">
</form>

GET https://www.bytes.co.uk/search

<form action="https://www.bytes.co.uk/search" method="get" class="menu-search"><input name="search_paths[]" type="hidden" value=""> <span class="fa bi bi-search"></span>
  <span class="fa bi bi-chevron-alt"></span>
  <input name="query" type="text" value="" placeholder="Type &amp; ENTER to search...">
</form>

GET https://www.bytes.co.uk/search

<form action="https://www.bytes.co.uk/search" method="get" class="menu-search"><input name="search_paths[]" type="hidden" value=""> <span class="fa bi bi-search"></span>
  <span class="fa bi bi-chevron-alt"></span>
  <input name="query" type="text" value="" placeholder="Type &amp; ENTER to search...">
</form>

Text Content

 * Search
 * Careers
 * Support
 * Customer login
 * Investors

Menu
 * 
 * Solutions
   * Cyber Security Making Your Security Priority #1 Learn more>>
   * Modern Workplace Power Your People. Anywhere. Anytime Learn more>>
   * Hybrid Infrastructure Goal-Driven Change. Whatever Your Model Learn more>>
   * Public Cloud Discovering Your Cloud Capabilities Learn more>>
   * Licensing & Management Adding Simplicity. Cutting Your Cost Learn more>>
 * Resources
   * Upcoming Events The latest innovation ready for you to join Learn more>>
   * On-demand 200+ webinars & events with expert opinion Learn more>>
   * Workshops Find important answers fast Learn more>>
   * Services Deliver exceptional results Learn more>>
 * Partnerships
   * Vendor Partners Connected to the best Learn more>>
   * Marketplace We're a leading Azure & AWS Marketplace provider Learn more>>
   * Partner Programs Growing our Partners business with Cloud Advance Learn
     more>>
   * Partner Hub Resource to build our Partners business Learn more>>
 * Company
   * * About Us
     * Company News
   * * Sustainability
     * Corporate Policies
   * * Customer Verticals
     * Awards
     * Customer Success
   * * Current vacancies
     * Investors
 * Careers
 * Support
 * Customer login
 * Investors
 * Contact Us

Menu
 * 
 * Solutions
   * Cyber Security Making Your Security Priority #1 Learn more>>
   * Modern Workplace Power Your People. Anywhere. Anytime Learn more>>
   * Hybrid Infrastructure Goal-Driven Change. Whatever Your Model Learn more>>
   * Public Cloud Discovering Your Cloud Capabilities Learn more>>
   * Licensing & Management Adding Simplicity. Cutting Your Cost Learn more>>
 * Resources
   * Upcoming Events The latest innovation ready for you to join Learn more>>
   * On-demand 200+ webinars & events with expert opinion Learn more>>
   * Workshops Find important answers fast Learn more>>
   * Services Deliver exceptional results Learn more>>
 * Partnerships
   * Vendor Partners Connected to the best Learn more>>
   * Marketplace We're a leading Azure & AWS Marketplace provider Learn more>>
   * Partner Programs Growing our Partners business with Cloud Advance Learn
     more>>
   * Partner Hub Resource to build our Partners business Learn more>>
 * Company
   * * About Us
     * Company News
   * * Sustainability
     * Corporate Policies
   * * Customer Verticals
     * Awards
     * Customer Success
   * * Current vacancies
     * Investors
 * Careers
 * Support
 * Customer login
 * Investors
 * Contact Us


OUR CORPORATE POLICIES

Bytes Technology Group was formed in 1982 and is one of the largest software
services and solutions businesses in the UK. Registered in England and Wales
under company number 03643194, the company is the holding company for Bytes
Software Services Limited and Phoenix Software Limited (collectively known as
“Bytes”). This Privacy Policy and Cookie Notice incorporates all three
subsidiary companies.

Bytes provide security, cloud management, software licensing, software asset
management, data storage, training, consultancy services and information
security professional services & assurance testing. Bytes has its registered
office address at Bytes House, Randalls Way, Leatherhead, Surrey, KT22 7TW and
is a subsidiary of Allied Electronics t/a Altron based in South Africa.

Bytes operate the following websites: www.bytes.co.uk; www.phoenixs.co.uk and
www.licensedashboard.com.

GDPR Principles
The following principles are complied with when processing personal data:

 * Data is processed fairly and lawfully
 * Data is processed only for specified and lawful purposes
 * Processed data is adequate, relevant and not excessive
 * Processed data is accurate and, where necessary, kept up to date
 * Data is not kept longer than necessary
 * Data is processed in accordance with an individual's consent and rights
 * Data is kept secure
 * Data is not transferred to countries outside of the European Economic Area
   (‘EEA’) without adequate protection

Lawful Basis of Processing Data
The lawful basis of processing of data will always be determined prior to any
data being processed. Bytes processes personal data under one, or more, of the
following Lawful Bases in accordance with GDPR:

 * Consent – the individual has given their Consent to the processing of their
   personal data
 * Contractual – processing of personal data is necessary for the performance of
   a contract to which the individual is a party, or for Bytes to take
   pre-contractual steps at the request of the individual
 * Legal Obligation – processing of personal data is necessary for compliance
   with a legal obligation to which Bytes is subject
 * Legitimate Interests – processing of personal data is necessary under the
   Legitimate Interests of Bytes or a Third Party, unless these interests are
   overridden by the individual’s interest or fundamental rights

Type of Personal Data Collected
The type of personal data collected may include:

 * Name
 * Address
 * Email address
 * Job Title
 * Telephone number
 * Business name
 * IP address
 * Demographic information such as postcode

How Personal Data is Collected
Personal data is obtained from one or more of the following:

 * Visits and use of the above Bytes websites, and Company Portals
 * Use of Bytes’ social media
 * Use of Google Analytics
 * Attendees of corporate seminars and webinars hosted by Bytes
 * Subscribers to Bytes Company updates
 * Parties entering into agreements with Bytes
 * Requests for information about products and services offered by Bytes, and/or
   quotes
 * Employment enquiries

Why Personal Data is Collected
Personal data is collected to provide legitimate business services which
include:

 * For Marketing purposes
 * For us to review and reply to your enquiry
 * To provide an opinion for a service you have requested
 * To meet our statutory monitoring and reporting responsibilities
 * To handle and communicate orders, billings and payment, delivery of products
   and services
 * To improve Bytes’ services and product offering

However, where indicated, some of the information is optional and you can choose
not to complete.

How Personal Data is Used
Personal data may be used to:

 * process orders, process a request for further information, to maintain
   records and to provide pre and after-sales service.
 * pass to another organisation to supply/deliver products or services you have
   purchased and/or to provide pre or after-sales service;
 * pass onto our partners in order to follow-up on any webinars & events that
   you have registered for;
 * carry out our obligations arising from any contracts entered into by you and
   us;
 * carry out security checks (this may involve passing your details to our
   Identity Verification partners, who will check details we give them against
   public and private databases - this helps to protect us from credit risk and
   both you and us from fraudulent transactions);
 * comply with legal requirements;
 * assist third parties to carry out certain activities, such as processing and
   sorting data, monitoring how customers use our site and issuing our emails
   for us;
 * seek your views or comments on the services we provide;
 * notify you of changes to our services;
 * send you communications which you have requested and that may be of interest
   to you. These may include information about product updates, newsletters,
   events, webinars;
 * inform you of various promotions, goods and services that may be of interest
   to you. You may be contacted by post, email, telephone, SMS or such other
   means with carefully selected marketing communications we deem relevant to
   send to you in the legitimate interests of Bytes as an IT service provider.
   Each marketing communication sent to you by Bytes will provide you with the
   option to unsubscribe and manage your data profile and communication
   preferences from Bytes at any time;
 * process a job application;
 * create a profile of your interests and preferences so that we can contact you
   with information relevant to you. We may make use of additional information
   about you when it is available from external sources to help us do this
   effectively.

Where Personal Data is Stored
Information collected is stored on the Company’s CRM system.

As part of any services offered by Bytes, information provided may be
transferred to countries outside the European Economic Area (‘EEA’) i.e. our
servers, or third party servers that are used to provide Bytes services located
in a country outside the EEA. By submitting your data, you consent to the
transfer, storage and/or processing of your data wherever it be stored. However,
if your data is transferred outside the EEA, steps will be taken to ensure
appropriate security measures are in place to ensure your privacy rights
continue to be protected as outlined in this Policy.

Bytes websites - Previous browsing history is available to Bytes employees only,
to determine your interests in order that we can engage with you more
effectively and improve our site. If Cookies are switched off then your previous
browsing history is no longer be available to Bytes (See “Cookies” below). If
you do not wish for us to have your personal information, please do not fill out
any of the web forms on these sites.

Livechat (https://www.livechatinc.com/) provides our webchat functionality. Data
provided via this system may be stored on servers based in the United States
under a "Privacy Shield". This means that the data will be managed to similar
standards to those required under GDPR.

How Long Personal Data is Stored
We review our retention periods for personal data on a regular basis. We are
legally required to hold some types of information to fulfil our statutory
obligations. We will hold personal data on our systems for as long as is
necessary for the relevant activity, or as long as is set out in any relevant
contract you hold with us.

Who Has Access to Personal Data
Only Bytes employees are granted access to customer data. This is ensured by the
use of strict operational processes and procedures.

Staff are trained on security systems and relevant processes and procedures
which are reviewed regularly for ongoing effectiveness and suitability for
purpose. All employees are kept up-to-date on the Bytes security and privacy
practices. Employees are notified and/or reminded about the importance we place
on privacy, and what they can do to ensure that customer information is
protected.

Personal data provided via the Company’s portals is secured using Secure Socket
Layer (SSL) server and is encrypted before being transmitted. Secure pages have
a lock icon or key on the bottom of web browsers such as Microsoft Internet
Explorer, information supplied by you on these webpages is securely stored and
can only be accessed for the purposes for which it was provided.

All IT systems are kept in a secure environment with appropriate access control.
We are audited on a regular basis by various independent security companies,
plus internal audits by the Company’s Parent company.

Non-sensitive details (your email address and other requested information) are
transmitted normally over the Internet, and this can never be guaranteed to be
100% secure. As a result, while we strive to protect your personal information,
we cannot guarantee the security of any information you transmit to us, and you
do so at your own risk. Once we receive your information, we make our best
effort to ensure its security on our systems. Where we have given (or where you
have chosen) a password which enables you to access certain parts of our
websites, you are responsible for keeping this password confidential. We ask you
not to share your password with anyone.

We will not sell or rent your information to third parties.

Third Party Service Providers working on our behalf:

We may pass your information to our third party service providers, agents,
subcontractors and other associated organisations for the purposes of completing
tasks and providing services to you on our behalf. However, when we use third
party service providers, we disclose only the personal information that is
necessary to deliver the service and we have a contract in place that requires
them to keep your information secure.

Third Party Product Providers we work in association with:

We work closely with various third party product providers to bring you a range
of quality and reliable products and services designed to meet your needs. When
you enquire about or purchase one or more of these products, the relevant third
party product provider will use your details to provide you with information and
carry out their obligations arising from any contracts you have entered into
with them. In some cases, they will be acting as a data controller of your
information and therefore we advise you to read their Privacy Policy. These
third party product providers will share your information with us which we will
use in accordance with this Privacy Policy.

We may transfer your personal information to a third party as part of a sale of
some or all of our business and assets to any third party including for a
merger, acquisition, divestiture, or similar transaction or as part of any
business restructuring or reorganisation.

We may also further transfer data if we are under a duty to disclose or share
your personal data in order to comply with any legal obligation or to law
enforcement. However, we will take steps with the aim of ensuring that your
privacy rights continue to be protected.

Individuals’ Rights
Different rules apply depending on the type of Lawful Processing being
undertaken, however many of the following individuals’ rights apply whatever the
basis of processing:

 * The right to be informed how personal data is processed
 * The right of access to their personal data
 * The right to rectification
 * The right to erasure
 * The right to restrict processing
 * The right to data portability
 * The right to object
 * Rights in relation to automated decision making and profiling

The accuracy of personal data is imperative. We aim to keep it updated at all
times. The personal data we hold on you is available upon request by contacting
GDPR@bytes.co.uk. You can request that your data is updated and/or deleted at
any time, unless Bytes can justify that it is retained for legitimate business
or legal purpose. When updating your personal data, you may be asked to verify
your identity before your request can be actioned.

You can change your marketing preferences at any time by calling our switchboard
on 01372 418500, or by emailing tellmemore@bytes.co.uk, or by clicking on the
“Unsubscribe” link at the bottom of any of Bytes e-shots.

Links to Other Websites / From Other Websites
Bytes websites may contain links to other websites run by other organisations.
Bytes Privacy Policy only applies to Bytes’ websites and you are encouraged to
read the Privacy Statements on the third party websites that you visit such as
Google. Bytes is not responsible for the Privacy Policies and practices of other
websites even if they were accessed via a Bytes website. Equally, if you link to
a Bytes website from a third party site, Bytes is not responsible for the
Privacy Policies and practices of that third party site.

16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are
aged 16 or under‚ please get your parent/guardian's permission beforehand
whenever you provide us with personal information.

COOKIES

What are cookies?
A cookie is a text file containing small amounts of information which a server
downloads to your personal computer (PC) or mobile device when you visit a
website. The server then sends a cookie back to the originating website each
time you subsequently visit it, or if you visit another website which recognises
that cookie.

Why do websites use cookies?
Web pages have no memory. If you are surfing from page to page within a website,
you will not be recognised as the same user across pages. Cookies enable your
browser to be recognised by the website. So cookies are mainly used to remember
the choices you have made – choices such as the language you prefer and the
currency you use. They will also make sure you are recognised when you return to
a website.

Do all cookies do the same thing?
No, there are different types of cookies and different ways of using them.
Cookies can be categorised according to their function, their lifespan and
according to who places them on a website.

How does Bytes use cookies?
Our website uses the following types of cookie:

Technical cookies: We try to give our visitors an advanced and user-friendly
website that adapts automatically to their needs and wishes. To achieve this, we
use technical cookies to show you our website, to make it function correctly.
These technical cookies are absolutely necessary for our website to function
properly.

Functional cookies: We also use functional cookies to remember your preferences
and to help you to use our website efficiently and effectively, for example by
remembering your preferred currency and language that you viewed earlier. These
functional cookies are not strictly necessary for the functioning of our
website, but they add functionality for you and enhance your experience.

Analytics cookies: We use these cookies to gain insight into how our visitors
use the website, to find out what works and what doesn’t, to optimise and
improve our website and to ensure we continue to be interesting and relevant.
The data we gather includes which web pages you have viewed, which
referring/exit pages you have entered and left from, which platform type you
have used, date and time stamp information and details such as the number of
clicks you make on a given page, your mouse movements and scrolling activity,
the search words you use and the text you type while using our website. We also
make use of analytics cookies as part of our online advertising campaigns to
learn how users interact with our website after they have been shown an online
advertisement, which may include advertisements on third-party websites. We will
not know who you are, and only obtain anonymous data.

Commercial cookies: We use these to show you Bytes advertisements on other
websites. This is called “retargeting” and it aims to be based on your browsing
activities on our website, such as the destinations you have been searching for,
the products you have viewed and the prices you have been shown.

How long do Bytes cookies stay active?
The cookies we use have varying lifespans. The maximum lifespan we set on some
of them is five years from your last visit to our website. You can erase all
cookies from your browser any time you want to.

How can you recognise Bytes cookies?
You can find our cookies in your browser settings.

Does Bytes use third-party cookies?
Yes, Bytes uses the services of trusted and recognised online advertising and
marketing companies. Bytes may also use third-party providers for analytical
purposes. To enable their services, these companies need to place cookies.

The providers we use are committed to building consumer awareness and
establishing responsible business and data management practices and standards.

When it comes to online advertising and marketing companies, we strive to only
work with companies that are members of the Network Advertising Initiative (NAI)
and/or the Interactive Advertising Bureau (IAB). Members of NAI and IAB adhere
to industry standards and codes of conduct. NAI and IAB members allow you to opt
out of the behavioural advertising.

Visit www.networkadvertising.org and www.youronlinechoices.com to identify the
NAI members that may have placed an advertising cookie file on your computer. To
opt out of an NAI or IAB member’s behavioural advertising programme, simply
check the box that corresponds to the company from which you wish to opt out.

In order to control the collection of data for analytical purposes by Google
Analytics, you may want to visit the following link:
https://tools.google.com/dlpage/gaoptout

What essential cookies does the Software Services Portal use?

Essential cookies are required for the operation of our website. You may disable
these using your internet browser but this may affect website functionality.

List of essential cookies used:

ASPXAUTH

The ASPXAUTH cookie is used to determine if a user is authenticated

BasketID

Session based cookie used to identify users basket

ASP.NET_SessionId

General purpose platform session cookie, used by sites written with Miscrosoft
.NET based technologies. Usually used to maintain an anonymised user session by
the server.

LoggedInWithMicrosoftAccount

This cookie is used to indicate if the user was authenticated via the windows
live login process

cookieconsent_status

This cookie is used to store the user consent for cookies consent process

__RequestVerificationToken

This is an anti-forgery cookie set by web applications built using ASP.NET MVC
technologies. It is designed to stop unauthorised posting of content to a
website, known as Cross-Site Request Forgery. It holds no information about the
user and is destroyed on closing the browser.

_ga

Google Analytics Cookie Usage. Used to distinguish users

gstatic.com

Is a cookieless domain to deliver static content for Google.

ajs_user_id

This cookie helps track visitor usage, events, target marketing, and can also
measure application performance and stability

Use of Re-Targeting Functions on the Website
Activation of interest-related advertising using “re-targeting”. All Bytes
websites use “re-targeting Tags” which is a JavaScript element positioned in the
website source code. When a user visits a page that contains a re-targeting tag,
the provider of the online advertising (e.g. Google) places a cookie on the
user’s computer and organises the advertising in accordance with retargeting
target group lists. This cookie is subsequently used to activate re-targeting
campaigns (“Interest-related advertising“) on other websites. Studies have
proven that integrating interest-related advertising is of greater interest for
the Internet user than an advert which has no direct relation to the person’s
interest and previously visited websites.

Who has access to Bytes Technology Group cookie data?
Only Bytes has access to Bytes cookies. Cookies placed by third parties can be
accessed by these third parties.

How can you manage your cookie preferences?
Using your browser settings in, for example, Internet Explorer, Safari, Firefox
or Chrome, you can set which cookies to accept and which to reject. Where you
find these settings depends on which browser you use. Use the “Help” function in
your browser to locate the settings you need.

If you choose not to accept certain cookies, you may not be able to use some
functions on our website. And opting out of an online advertising network does
not mean that you will no longer receive or be subject to online advertising or
marketing analysis. It means that the network from which you opted out will no
longer deliver ads tailored to your web preferences and browsing patterns.

Does Bytes use web beacons?
As well as using cookies, Bytes sometimes uses web beacons. A web beacon is a
tiny graphic image of just one pixel that’s delivered to your computer either as
part of a web page request or in an HTML email message. Either directly or
through service providers, we use these pixels as part of our online
advertisements either on our website or on third-party websites to learn whether
a user who is being shown an online advertisement also makes a reservation; to
track conversion with partner websites and to analyse the traffic patterns of
users to optimise the services we bring to you.

Questions, Complaints and Subject Access Requests (SARs)
Any questions or Subject Access Requests (SARs) should be sent to:
GDPR@bytes.co.uk.

You have a right to lodge a complaint in the event that you believe that Bytes
has not upheld the rights, obligations and responsibilities set out in this
Privacy Policy. Please send any complaints to: GDPR@bytes.co.uk.

Review of this Policy
This Policy is regularly reviewed.

QMF 43 Issue 7 14.05.2021

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