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Case Study


TELECOMMUNICATIONS COMPANY USES GENERATIVE AI TO INCREASE DEVELOPER PRODUCTIVITY


DEVELOPERS SAVE 1 HOUR PER DAY USING GENERATIVE AI

 

Company Background

Coginiti works with a leading communications company which provides Internet,
TV, mobile, and voice services to millions of households and businesses. With
such a large customer base, effective business intelligence and data analysis is
critical for making informed decisions.

Challenge

A department of 50 business intelligence developers is responsible for writing
complex SQL queries to transform data from the company’s massive data platforms
for reporting and analysis purposes. Writing these SQL queries can be tedious
and time-consuming, especially for more complicated queries involving multiple
joins, subqueries, and analytical functions.

Solution

To increase developer productivity and streamline the SQL development process,
the company implemented Coginiti Team to use its built-in generative AI
capabilities specifically tailored to help data professionals.

How it Works

Coginiti’s AI assistant is seamlessly built into Coginiti Team, the developers’
collaborative data operations platform. The company can choose its preferred
large language model for its developers. As of now, the company has tested
several large language models including Chat GPT, Anthropic Claude, and other
models, using Amazon Bedrock.

At any time, developers can ask the AI assistant for help. Let’s look at a
couple of examples of how the developers can use Coginiti’s AI assistant:

1. Turn plain English into computer code

The generative AI system allows developers to describe the data they need to
extract in plain English, along with any filtering, grouping, or analytical
requirements. A developer might ask the AI assistant to:

“Get the total revenue and average monthly payment for each customer type and
state, ordered by total revenue descending, for the last 12 months where the
customer has been active for at least 6 months.”

The AI system analyzes this request and generates the full SQL query,
considering the relevant data platform table structures and optimizing the query
for efficient execution. Throughout the coding process, developers can accept or
reject the AI’s suggestions, keeping full control over the final SQL query.

2. Faster Error Identification and Resolution

Developers use the AI to analyze their SQL code and pinpoint errors,
inefficiencies, or potential issues that may be difficult for humans to
identify. For example, when developers do not understand the errors in their
code, they use the assistant and ask for an explanation. This accelerates the
error identification and resolution process, saving developers valuable time and
effort.

3. Code Optimization Recommendations

By using AI’s ability to understand best practices, coding standards, and
database schema intricacies, developers receive suggestions and recommendations
to write more optimized, efficient, and maintainable SQL code. This leads to
higher overall code quality and better performance.

Results and Benefits

After deploying Coginiti Team’s AI assistant, the company’s business
intelligence team experienced significant productivity gains:

 1. Time Savings: On average, each developer saved approximately one hour per
    day in SQL query development time, thanks to the AI assistant.
 2. Faster Insights: With quicker SQL development turnaround times, the team can
    provide data insights and reports to stakeholders more rapidly.
 3. Optimized Performance: Using AI developers are now optimizing their queries
    and following best practices which improves data platform performance and
    reduces compute costs.
 4. Enhanced Collaboration: By using the AI assistant and Coginiti Team’s
    collaborative capabilities, junior developers quickly learn and adopt best
    practices, facilitating knowledge sharing across the team.

Conclusion

By integrating Coginiti’s generative AI assistant into their SQL development
workflow, the company’s business intelligence team was able to significantly
boost productivity, reduce development time, and deliver higher-quality data
insights faster.

Connect with Coginiti’s team of experts to learn how your team can use AI to
empower your team to work more efficiently. Email us: info@coginiti.co

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