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Submitted URL: https://go.heartland.us/e/125771/connect-contact-support/85v1kt/1278141108/h/CKvIsfXbDsZVKjZWnPzhTgcSEEuQY-kGWjwEQGYpido
Effective URL: https://www.heartland.us/resources/customer-support
Submission: On October 02 via api from US — Scanned from US
Effective URL: https://www.heartland.us/resources/customer-support
Submission: On October 02 via api from US — Scanned from US
Form analysis
1 forms found in the DOMName: contact-form — POST https://go.heartland.us/l/125771/2016-11-17/3cbx1c
<form class="form-pardot" name="contact-form" action="https://go.heartland.us/l/125771/2016-11-17/3cbx1c" method="post">
<div class="row">
<div class="col-12 col-md-6">
<div class="form-group">
<label for="-549763084" class="text-dark-blue">
<strong>First name </strong>
<span class="text-red">*</span>
</label>
<input id="-549763084" class="form-control" type="text" name="first-name" required="" value="" placeholder="" tabindex="0" data-has-query-string="False">
</div>
</div>
<div class="col-12 col-md-6">
<div class="form-group">
<label for="-1481443982" class="text-dark-blue">
<strong>Last name </strong>
<span class="text-red">*</span>
</label>
<input id="-1481443982" class="form-control" type="text" name="last-name" required="" value="" placeholder="" tabindex="0" data-has-query-string="False">
</div>
</div>
<div class="col-12 col-md-6">
<div class="form-group">
<label for="641095351" class="text-dark-blue">
<strong>Company </strong>
<span class="text-red">*</span>
</label>
<input id="641095351" class="form-control" type="text" name="company" required="" value="" placeholder="" tabindex="0" data-has-query-string="False">
</div>
</div>
<div class="col-12 col-md-6">
<div class="form-group">
<label for="1111044658" class="text-dark-blue">
<strong>Business email </strong>
<span class="text-red">*</span>
</label>
<input id="1111044658" class="form-control" type="email" name="email" required="" pattern="[^\s@]+@[^\s@]+\.[^\s@]+" value="" data-has-query-string="False">
</div>
</div>
<div class="col-12 col-md-6">
<div class="form-group">
<label for="phone" class="text-dark-blue">
<strong>Phone number </strong>
<span class="text-red">*</span>
</label>
<input id="phone" class="form-control" type="tel" name="phone" pattern="[0-9]{3}-[0-9]{3}-[0-9]{4}" required="" placeholder="XXX-XXX-XXXX" data-has-query-string="False">
</div>
</div>
<div class="col-12 col-md-6">
<div class="form-group">
<label for="339799883" class="text-dark-blue">
<strong>Zip code </strong>
<span class="text-red">*</span>
</label>
<input id="339799883" class="form-control" type="text" name="zip" value="" placeholder="" data-has-query-string="False" required="">
</div>
</div>
<!-- <div class="col-12">
<div class="form-group">
<label for="-" class="text-dark-blue"><strong>Product of Interest</strong> <span class="text-red">*</span></label>
<div class="styled-select ">
<select class="form-control" id="-1792473877" name="Product" required data-type="select" data-has-query-string="False">
<option value="" disabled selected>Product of Interest</option>
<option value="Afforable Care Act">Afforable Care Act</option>
<option value="Billing">Billing</option>
<option value="eCommerce">eCommerce</option>
<option value="Gift Card / Loyalty Program">Gift Card / Loyalty Program</option>
<option value="Heartland for Service Professionals">Heartland for Service Professionals</option>
<option value="Internet of Things">Internet of Things</option>
<option value="Lending">Lending/Capital</option>
<option value="Micropayments">Micropayments</option>
<option value="Partnership Opportunities">Partnership Opportunities</option>
<option value="Payment Processing">Payment Processing</option>
<option value="Payroll">Payroll</option>
<option value="Point of Sale - Restaurant">Point of Sale - Restaurant</option>
<option value="Point of Sale - Retail">Point of Sale - Retail</option>
<option value="School Solutions">School Solutions</option>
<option value="Surcharge">Surcharge</option>
<option value="Terminal+">Terminal+</option>
</select>
</div>
</div>
</div> -->
<div class="col-12">
<div class="form-group">
<label for="359429027" class="text-dark-blue"><strong>Describe your need</strong></label>
<textarea class="form-control valid" id="359429027" name="message" tabindex="0"></textarea>
<div class="col-12 text-right">
<small class="text-muted">*Required field</small>
</div>
<!-- <small class="text-center text-small" style="font-size: 13px !important; line-height: 15px !important;">Yes, I'd like to receive updates from Heartland Payment Systems. By signing up, I agree to the Heartland Payment Systems <a href="https://www.heartland.us/privacy-policy" style="text-decoration: underline; border-bottom: 0;">Privacy Notice</a> and <a href="https://www.heartland.us/terms" style="text-decoration: underline; border-bottom: 0;">Terms of Use</a>.</small> -->
</div>
</div>
<div class="col-12 text-center">
<div class="hph form-group">
<label for="pardot_extra_field">Comments</label>
<input type="text" id="pardot_extra_field" name="pardot_extra_field">
</div>
</div>
<div class="col-12 col-md-4 offset-md-4 text-center pb-5">
<button id="button" class="btn btn-block btn-heartland link-arrow link-arrow_white font-large">Submit your question</button>
<input style="display: none;" type="submit" class="btn btn-primary btn-lg submit-2">
</div>
<div class="col-12 text-center">
<small class="text-muted">We do not share, sell, rent or trade personally identifiable information with third parties. View our <a class="border-0" href="https://www.heartland.us/privacy-policy">Privacy Policy</a>.</small>
</div>
</div>
<input type="hidden" class="hide-captcha-flag" value="true">
<input type="hidden" name="UTM_Medium_Most_Recent__c" value="">
<input type="hidden" name="UTM_Source_Most_Recent__c" value="">
<input type="hidden" name="UTM_Campaign_Most_Recent__c" value="">
<input type="hidden" name="UTM_Content_Most_Recent__c" value="">
<input type="hidden" name="UTM_Term_Most_Recent__c" value="">
<input type="hidden" name="Conversion_Page_Most_Recent__c" value="https://www.heartland.us/resources/customer-support">
<input type="hidden" id="page-url" name="page-url" class="page-url-field" value="https://www.heartland.us/resources/customer-support">
</form>
Text Content
* Solutions For Selling... In your store On your website Through your app For Managing... Your employees Your customers By Size Small business Midsize companies Enterprise organizations By Industry Retail Restaurant Services New or existing, big or small? For businesses thinking about making and moving money, we have the right solution to help. Not sure where to start? Let’s talk * Products Point of Sale Heartland Restaurant Heartland Retail Register Terminal+ Mobile POS Mobile Pay Payments+ Payment Processing Accounts Receivable Automation Financial Services Payments Manager+ Bill Pay Payroll+ Payroll Processing HR Software Time and Attendance Recruiting Software ACA Compliance More than you’d expect Looking for the perfect product set to help your business thrive? We’ve got the technology to power your business. Let’s talk * Pricing * Company About us Family of brands In the community Careers * Resources Blog FAQ Customer Support Partner Support Merchant Bill of Rights The Entrepreneur’s Studio Customer Testimonials * Partners Developers Financial Institutions POS Dealer Agents and ISOs Software providers Associations * Sign-In * We’ve updated the login process. Visit the new sign-in page to see your options. * More options We’ve updated the login process. Visit the new sign-in page to see your options. * Get started HEARTLAND CUSTOMER SUPPORT: HOW CAN WE HELP? You have questions — we have answers. ACCOUNT SUPPORT For current Heartland customer support, log in to manage your account, view statements, reports, disputes, deposits and more. Sign in to My Account KNOWLEDGE BASE Have a technical question? Take a peek at our how-to and troubleshooting guides — the answer is likely in here! Explore the knowledge base LIVE CHAT Can’t find what you need? Try our Heartland customer support chat: Use the widget at the bottom of your screen. HEARTLAND PRODUCT SUPPORT Technical, sales and account support for our Point of Sale, Payments+ and Payroll+ products 800-285-0005 HEARTLAND GIFT Support for Heartland Gift merchants HeartlandGift@e-hps.com 866-402-8056 TSYS PRODUCT SUPPORT General questions, account or funding support. Locate your account number on any recent billing statement. Account numbers starting with 9305, 4765, 5185, 5353 800-941-6557 Account numbers starting with 5436, 3930, 3230, 4139 800-654-9256 Account numbers starting with 8487, 8489, 3934 800-228-2443 MERCHANT GENERAL SALES Get a quote and get started with 24/7 sales support 888-845-9457 GENIUS® User technical support for the Genius® product family 800-249-3220 PAX, TRANSIT PASS AND ISV TSYS support for PAX devices, TransIT PASS and ISV software 855-882-0507 CENTRAL PAYMENT Support for Legacy Central Payment customers 800-449-8012 NEW CLIENTS Interested in Heartland products or solutions? We’d love to chat. Contact Sales WE’RE HERE FOR YOU Can’t find the Heartland customer service phone number you need? Send us a message — we’re here to help. First name * Last name * Company * Business email * Phone number * Zip code * Describe your need *Required field Comments Submit your question We do not share, sell, rent or trade personally identifiable information with third parties. View our Privacy Policy. Supporting you during COVID-19: Our Resources ➔ S * * * * * © 2024 Heartland, a Global Payments company (NYSE: GPN). All rights reserved. Heartland Payment Systems, LLC is a registered ISO of Wells Fargo Bank, N.A., Concord, CA, and The Bancorp Bank, Philadelphia, PA. Heartland Payroll Solutions, Inc. NMLS# 1799654 Terms of Use Privacy Notice Sitemap POINT OF SALE * Heartland Retail * Heartland Restaurant * Register * Terminal+ * Mobile POS * Mobile Pay * POS Integrations PAYROLL+ * Payroll Processing * HR Software * Time and Attendance * Recruiting Software * Affordable Care Act PAYMENTS+ * Payment Processing * Accounts Receivable Automation * Online Payments * Financial Services * Surcharge * Instant Deposit * Gift and Loyalty * Capital * Billing and Invoicing * ACH * Payments Manager+ * Bill Pay * Accept Payments * Customer Management * Credit Card Processing PARTNERS * Partner Programs * Unattended Vending * Financial Institutions * POS Dealer * Agents and ISOs * Software Providers * Associations * Developers * Developer Portal SOLUTIONS * Omnichannel Solutions * In Your Store * On Your Website * Managing Employees * Engaging Customers * Small Businesses * Midsize Companies * Enterprise Organizations * Restaurants * Bar * Brewery * Coffee Shop and Cafe * Fast Casual * Fine Dining * Grocery * Quick Service * Convenience Store * Liquor Stores * Retail Shops * Clothing and Apparel * Entertainment * Services * Home Services * Laundry * Non-profit * Parking * Pharmacy * Municipalities * Hospitalities SIGN IN * Payroll Portal * InfoCentral * School Solutions * Lending Services HEARTLAND * Home * About Us * Family of brands * In the Community * Careers * Culture RESOURCES * Blog * The Entrepreneur's Studio * Business Guide * Learning Center * Merchant Bill of Rights * Micropayments Resources * Contact Sales * Customer Testimonials * Customer Support * Partner Support PRIVACY PREFERENCE CENTER * YOUR PRIVACY * PERFORMANCE COOKIES * TARGETING COOKIES * STRICTLY NECESSARY COOKIES YOUR PRIVACY When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information PERFORMANCE COOKIES Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. TARGETING COOKIES Targeting Cookies These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. STRICTLY NECESSARY COOKIES Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. BACK BUTTON BACK Vendor Search Filter Button Consent Leg.Interest checkbox label label checkbox label label checkbox label label Clear checkbox label label Apply Cancel Confirm My Choices Allow All We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Settings Accept All Cookies