www.trendmicro.com Open in urlscan Pro
104.109.83.76  Public Scan

Form analysis
2 forms found in the DOM

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 * The Americas
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 * Центральная Азия (Central Asia)
 * Hong Kong (English)
 * 香港 (中文) (Hong Kong)
 * भारत गणराज्य (India)
 * Indonesia

 * 日本 (Japan)
 * 대한민국 (South Korea)
 * Malaysia
 * Монголия (Mongolia) and рузия (Georgia)
 * New Zealand
 * Philippines
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 * 台灣 (Taiwan)
 * ประเทศไทย (Thailand)
 * Việt Nam

 * Europe
 * België (Belgium)
 * Česká Republika
 * Danmark
 * Deutschland, Österreich Schweiz
 * España
 * France
 * Ireland
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 * Norge (Norway)
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HOUSECALL - FREE ONLINE VIRUS SCAN


DON’T LET YOUR SYSTEM GET INFECTED


START YOUR FREE SCAN FOR

 * Window 64-bit
 * Window 32-bit

Not sure which to choose?

 * Mac
 * Home Network

 * Scanning for your Android Device


DETECT AND FIX VIRUSES, WORMS, SPYWARE, AND OTHER MALICIOUS THREATS FOR FREE


EASY-TO-USE INTERFACE

Scanning your system is a snap.
 

CUSTOM SCAN OPTIONS

Choose the extent of the scan - quick, full, or custom.

NO COMPATIBILITY ISSUES

Stand-alone, browser-independent application eliminates compatibility issues.

SMART SCAN

The latest antivirus protection plus reduced download times.

REVIEW AND RESTORE

Check and compare scan results and recover files.

ENHANCED DETECTION AND CLEANUP

Address sophisticated threats – even rootkits – on all your home network
devices.




FREE SCANNING FOR ALL THE WAYS YOU CONNECT


HOUSECALL FOR HOME IOT DEVICES


The number of devices connected to your network is growing, and so are the
opportunities for hackers to take over your network.

HouseCall for Home IoT Devices scans all of your home network devices for
vulnerabilities and recommends how to eliminate them.

 * Free download
 * Learn more





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GO BEYOND VIRUS DETECTION

HouseCall cleans up threats but does not prevent them. Trend Micro™ Internet
Security includes all the functionality of HouseCall, plus automatic virus
updates personal firewall, spyware detection and removal, spam blocking,
protection against identity theft, and Wi-Fi network protection.


 * Learn more
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NEED MORE INFORMATION?

 * Getting Started
 * FAQs
 * System Requirements


GETTING STARTED

 1. Start your scan. Please note that HouseCall requires a small download before
    it can scan your computer. 
 2. You can choose to save a copy of the launcher (HousecallLauncher.exe) and
    use it to quickly start your antivirus software scan. Remember to visit this
    page occasionally to get the latest copy of the launcher. 
 3. It is recommended that first-time users select the Quick Scan option, which
    is available in addition to the Full Scan or Folder Scan options. 
 4. Enabling the Smart Feedback setting helps increase the strength of the Smart
    Protection Network by sharing malware and threat data as part of our global
    neighborhood watch program. No personally identifiable information is
    gathered as part of participation.




FAQS

What types of scans can I perform with HouseCall?

With version 7.1, you can perform three types of antivirus scans:

 * Quick scan—targets critical system areas to detect and remove active malware;
   these scans are designed to focus on active threats and can complete within
   several minutes. HouseCall 7.1 ensures that there are no active threats by
   checking running processes and important registry and disk sections. It also
   checks for malicious browser plug-ins and rootkits.
 * Full system scan—checks all system areas, including all files and folders;
   these scans take the longest, but are able to check everything on the
   computer for threats.
 * Custom scan— checks specified folders only; to scan specific files on a
   computer, select the folder that contains the questionable files.

What is meant by "active malware"? Does the malware have to be actively engaged
in malicious activity at the time of the scan to be detected?

"Active malware" refers to malicious programs that have been installed on
computers and are capable of launching themselves after the computer restarts.
These programs typically perform malicious activities, including contacting a
"command & control" center, logging keystrokes, copying personal data, and
sending spam.

A dormant malware file is typically not considered an active threat, unless it
is actually running and has installed.

Why does Trend Micro continue to provide HouseCall as a free service?

Trend Micro has offered the free HouseCall on-demand virus scanning service for
more than twelve years. We feel it is important to protect not only paying
customers but also the general public.

The threat landscape is changing dramatically, and users are more at risk today
than at any time in the past. Threats are harder to detect and harder to clean.
HouseCall is a great on-demand security option, whether or not it is used as a
supporting scanner with another security solution, because of its strong ability
to detect and fix threats.

I see that HouseCall 7.1 downloads an application launcher. What is this?

The standalone application model frees HouseCall from browser dependencies.
HouseCall users will not have to worry about browser compatibility issues or
having ActiveX or Java enabled. The new model uses a local application launcher
to start the main HouseCall application. When starting HouseCall from the
landing page, users basically download and start the launcher. They can choose
to save the launcher and open it whenever they want to perform a scan.

How large is the launcher and what is its function?

When a user starts HouseCall 7.1 for the first time, a small executable (1.4MB)
is downloaded. This launcher application runs locally and manages the download
of local scanning components, such as the scan engine, configuration files, and
pattern files. On subsequent scans, the launcher checks for existing scanning
components and downloads them only when they are outdated.

If you save a local copy of the launcher, you can use it to open HouseCall
anytime.

Does HouseCall expire?

Because HouseCall 7.1 uses our latest technologies, we are anticipating frequent
updates. To help ensure that users have the latest version, HouseCall will check
for a new version every time it is used. If a new version is available you will
be directed to visit the HouseCall landing page and download the latest
version. 


I placed some files with known malware in a folder and started scanning. Why was
HouseCall unable to detect some of the threats?

To speed up scans, HouseCall performs quick scans by default. It focuses on key
system areas to address active threats and reduce the total scan time. Manually
copying infected files leaves inactive copies of threats and does not simulate
real-world infections. Real malware programs drop copies into key folders and
take advantage of system settings to autostart and operate effectively.

To check a specific folder for threats, whether or not they are active threats,
run a custom scan and specify the folder.

What change has resulted in the reduced average scan time of less than 15
minutes?

By default, HouseCall 7.1 performs a quick scan, which can identify and scan
areas that are most likely to contain active threats. By looking only at
critical areas of the computer, HouseCall 7.1 reduces total scan times from
hours to minutes, but is still very effective at fixing infections.


What types of threats can HouseCall 7.1 detect? Can it detect web threats?

HouseCall 7.1 detects active malware and spyware, or basically file-based
threats. It can detect web threats that have already been downloaded to infected
machines. However, HouseCall 7.1 does not support malicious URL blocking, which
can proactively protect against web threats.


Does HouseCall 7.1 replace real-time Internet security solutions?

HouseCall 7.1 provides an easy, on-demand check for active viruses and other
malware. It complements, but is not a substitute for, existing security software
that provides proactive protection and continuously scans and monitors for
threats.

For always-on real-time protection, Trend Micro recommends that users install
Internet security software, such as Trend Micro Maximum Security, which provides
the most comprehensive protection available for your personal and financial
information—whether you are at home or on the road.

Which languages will the HouseCall 7.1 version support?

Initially HouseCall 7.1 will be available in English only. Regional language
support of HouseCall 7.1 may be offered depending on requirements.


 * Download full lists of FAQs




SYSTEM REQUIREMENTS

Hardware
 * At least 300MHz IntelTM PentiumTM processor or equivalent
 * At least 256MB memory
 * At least 200MB available disk space

Operating System
 * WindowsTM XP (32-bit) Home or Professional with SP2 or SP3
 * Windows VistaTM(32-bit, 64-bit) Ultimate, Business, Home Premium, or Home
   Basic with SP1 or SP2
 * Windows 7 (32-bit, 64-bit)
 * Windows 8 (32-bit, 64-bit)
 * Windows 8.1 (32-bit, 64-bit)
 * Windows 10 (32-bit, 64-bit)

Display
 * At least high-color (16-bit) and a minimum resolution of 1024x768 pixels

HouseCall 8.0 is browser independent. 

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