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Submitted URL: http://canadapooch.kustomer.help/en_us/what-is-your-return-exchange-policy-BJVERSLzq?conversationId=6605a3d992b17ea12d9ea495
Effective URL: https://canadapooch.kustomer.help/en_us/what-is-your-return-exchange-policy-BJVERSLzq?conversationId=6605a3d992b17ea12d9ea495
Submission: On March 28 via api from US — Scanned from DE

Form analysis 1 forms found in the DOM

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FREE SHIPPING OVER $75 (CA and US only)
 * canadapooch.ca
 * canadapooch.com
 * store locator

Help CenterReturns & Exchanges
Search:


WHAT IS YOUR RETURN POLICY?

November 8 2023 8:02pm

To submit a return your items must have been purchased directly from our
website, in new condition, free of pet hair, with the tags and packaging intact,
and initiated within 15 days of delivery.

We offer easy returns for store credit, which never expires!

We also offer returns to the original payment method. While we don't charge
additional fees to return the item, we ask that you cover the cost of return
handling and shipping of the item, for a discounted rate of $7.

Please note, shipping charges are non-refundable. 

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