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ACCEPT THE UPDATED PRIVACY & COOKIE POLICY Dear user, ET BrandEquity privacy and cookie policy has been updated to align with the new data regulations in European Union. Please review and accept these changes below to continue using the website. You can see our privacy policy & our cookie policy. We use cookies to ensure the best experience for you on our website. If you choose to ignore this message, we'll assume that you are happy to receive all cookies on ET BrandEquity. * Analytics * Necessary * Newsletter NameProviderExpiryTypePurpose Google AnalyticsGoogle1 YearHTTPSTo track visitors to the site, their origin & behaviour.iBeat AnalyticsIbeat1 YearHTTPSTo track article's statisticsGrowthRx AnalyticsGrowthRx1 YearHTTPSTo track visitors to the site and their behaviour NameProviderExpiryTypePurpose optoutTimes Internet1 YearHTTPSStores the user's cookie consent state for the current domainPHPSESSIDTimes Internet1 dayHTTPSStores user's preferencesaccessCodeTimes Internet2.5 HoursHTTPSTo serve content relevant to a regionpfuuidTimes Internet1 YearHTTPSUniquely identify each userOSTIDTimes Internet1 YearHTTPSOauth secure tokenOSSOIDTimes Internet1 YearHTTPSOauth user identifierOSTPID Times Internet1 YearHTTPSused to sync accross portalsfpidTimes Internet1 YearHTTPSBrowser Fingerprinting to uniquely identify client browsers NamePurpose Daily NewsletterReceive daily list of important newsPromo MailersReceive information about events, industry, etc. I've read & accepted the terms and conditions Sign in/Sign up ETBrandEquity * * News * Marketing * Advertising * Digital * Media * Business of Brands * The Pitch Report * The People Report * Research How cognitive biases shape consumer behaviour8 hrs ago Strategygram: The four P’s of inspiration8 hrs ago * The secret to becoming a beloved brand * Why do we need responsible AI in the Metaverse? * When Satish Kaushik played magician for NECC * Old Campa in a new bottle (can): Saturday Solologues * SEO Trends every marketer should know in 2023 * Wavemaker and Mondelez win big at EMVIES 2023 * Dentsu’s Ajeet Shukla addresses alleged plagiarism allegations * Sharan Hegde shares the science behind viral content: BE Famous * Remodeling the opt-in process * Features * BE This Week * Web Exclusives * Digital * Martequity * Strategygram * Brand Solutions * Create Great Customer Experience * Workplace Transformation * India DigiPlus Awards 2020 * DigiPlus Conclave 2020 * India Communication Summit * Kaleido Awards * Spott Awards 2019 * Shark Awards 2019 * iStream Congress 2019 * Brand World Summit 2019 * The Leader's Edge * Home * Overview * Roadshows * Chat Show * Speakers * Articles * Knowledge Reports * Glimpses CUSTOMER RETENTION STRATEGIES FROM DIGITAL PIONEERS May-Feb 2023 Express Interest HIGHLIGHTS 3CITIES 30+SESSIONS 100+SPEAKERS 2000+ATTENDEES CELEBRATING EXCELLENCE IN CUSTOMER CENTRICITY AND RETENTION WHAT IS THE BIG LEAP? ETBrandEquity and CleverTap, the Retention Cloud Leader and a pioneer in helping brands engage and retain their users, have joined forces to bring you ‘The Big Leap.’ Over the next 6 months, we will bring you exclusive interviews, roadshows, digital dialogues, networking events and informal meet-ups with India’s digital pioneers powering India's largest and fastest-growing brands. Read the Press Release Here THE BIG LEAP: GROWTH STORIES WORLDS FIRST CUSTOMER RETENTION CHAT SHOW HEAR GROWTH STORIES FROM INDIA’S LEADING BRANDS The Big Leap is an exclusive chat show featuring pioneers from India’s 12 largest and fastest growing brands. In this special series, we take an inside look into the growth stories and success mantras of these businesses and how they identified gaps in the market. These 12 brands, that have created ripples in the market, have been chosen from different industry categories. Each success story will feature three spokespeople from the brand and will be telecasted exclusively on ETNow and premiered digitally on ETBrandEquity. * 12 Revolutionary Brands * 36+ Growth Leaders * Exclusive Telecast on ETNow * Growth stories from India’s leading brands KNOW MORE RISE WITH RETENTION ROADSHOWS ENGAGE WITH INDIA'S LEADING DIGITAL PIONEERS The multi-city roadshows will see over 12 on-ground sessions with industry experts and brand custodians deep diving into customer journeys and how brands can create customized solutions to retain them. The roadshows will unearth strategies to scale businesses by increasing the revisits and repurchases. Marketers will also learn about the right tools and technology to create solutions that keep the customers hooked to their brand and nurture a bigger community of loyal customers. * 3 Cities * 12 Roadshows * 60+ Speakers * 500+ Attendees KNOW MORE UPCOMING ROADSHOWS MUMBAIFEBRUARY 16, 2023 Roadshows Calendar DELHIMAY 27 BANGALOREJUNE 9 MUMBAIJUNE 16 DELHIJULY 7 MUMBAIJULY 21 BANGALOREAUGUST 10 DELHIAUGUST 25 BANGALORESEPT 22 MUMBAIOCTOBER 13 DELHIOCTOBER 20 BANGALORENOV 3 MUMBAIFEB 16 Express Interest Sign-up for the newsletter SPEAKERS DEEPAK SALUJA Head Of Marketing, ICICI Securities DEEPAK SALUJA Deepak Saluja01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A ZUBIN JIMMY DUBASH Chief Operating Officer, Shemaroo ZUBIN JIMMY DUBASH Zubin Jimmy Dubash01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A SALONI ANAND Co-Founder, Traya Health SALONI ANAND Saloni Anand01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A ANURVI YADAV Business and Product Head, JetSynthesys ANURVI YADAV Anurvi Yadav01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A RAHIM PENANGWALA SVP - Product, CleverTap RAHIM PENANGWALA Rahim Penangwala01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A GAUTAM SRINIVASAN Senior Journalist (session moderator) GAUTAM SRINIVASAN Gautam Srinivasan01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A ABHINAY ABHILASH Vice President, Customer Lifecycle Management, ZEE5 India ABHINAY ABHILASH Abhinay Abhilash01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A KAUSHIK CHAKRABORTY Senior Vice President - Digital, Tata Capital KAUSHIK CHAKRABORTY Kaushik Chakraborty01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A NITIN SETHI Chief Digital Officer, Consumer Businesses, Adani Group NITIN SETHI Nitin Sethi01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A KAMAL HINGORANI Chief Customer Service Officer, SpiceJet KAMAL HINGORANI Kamal Hingorani01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A SRIRAM SRINIVASAN Head Of Digital Ujjivan Small Finance Bank SRIRAM SRINIVASAN Sriram Srinivasan01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A ISHENDRA AGARWAL Founder & CEO Giva ISHENDRA AGARWAL Ishendra Agarwal01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A DHRUV CHOPRA Co- Founder & Chief Marketing Officer Chalo DHRUV CHOPRA Dhruv Chopra01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A AKASH DEEP BATRA Executive Director & Head of Marketing, Growth, Analytics & Customer Experience DBS Bank India AKASH DEEP BATRA Akash Deep Batra01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A AMIT KUMAR SINGH Business Head and Product Head Commercial Real Estate InfoEdge (99acres.com) AMIT KUMAR SINGH Amit Kumar Singh01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A KRISHNAN VENKATESWARAN Chief Digital officer Titan KRISHNAN VENKATESWARAN Krishnan Venkateswaran01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A RAGHU KRISHNANANDA Chief Technology and Product Officer, Myntra RAGHU KRISHNANANDA Raghu Krishnananda01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A ANUJ RATHI Senior Vice President, Revenue and Growth, Swiggy ANUJ RATHI Anuj Rathi01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A SUDHAKAR PANDEY Founding Team - Product Engineering & Data Science, Mensa Brands SUDHAKAR PANDEY Sudhakar Pandey01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A VINOD BHAT Chief Information Officer, Vistara Airlines VINOD BHAT Vinod Bhat01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A HEMANT JAIN Sr. EVP & Head of Digital Business, Lokmat HEMANT JAIN Hemant Jain01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A GAURAV SURI Head of Marketing & Products & Sr EVP, UTI Mutual Fund GAURAV SURI Gaurav Suri01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A CHARU KISHNANI Executive Vice President, Girnar Soft CHARU KISHNANI Charu Kishnani01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A DEEPAK SHARMA Chief Product Officer, Pepperfry DEEPAK SHARMA Deepak Sharma01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A PRASUN KUMAR Chief Marketing Officer, JustDial PRASUN KUMAR Prasun Kumar01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A YATISH JAIN Chief Growth Officer, OYO YATISH JAIN Yatish Jain01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A ANAND DUBEY Head Marketing, Mahindra & Mahindra Financial Services ANAND DUBEY Anand Dubey01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A HIMANSHU GAUTAM CEO & Co Founder ESafalta.com HIMANSHU GAUTAM Himanshu Gautam01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A KARAN JAITAPKAR Head of Digital ABP Network KARAN JAITAPKAR Karan Jaitapkar01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A MANAN BAJORIA Vice President - 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Marketing & CRM ETVS Credit Services Ltd. CHARANDEEP SINGH CHAWLA Charandeep Singh Chawla01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A KIRTI VARUN AVASARALA Chief Product Officer Meesho KIRTI VARUN AVASARALA Kirti Varun Avasarala01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A SMITA MURARKA Chief Marketing Officer Duroflex SMITA MURARKA Smita Murarka01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A SUDEEP BANSAL Vice President - Growth Wow Skin Science SUDEEP BANSAL Sudeep Bansal01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A SANGEETH ALOYSIUS Head of Product for Retention & Engagement Flipkart SANGEETH ALOYSIUS Sangeeth Aloysius01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A AJITESH KAICKER Founding Team Member, Eka Care AJITESH KAICKER Ajitesh Kaicker01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A LOKENDRA SENI COO, Easemytrip.com LOKENDRA SENI Lokendra Seni01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A LUCKY GROVER Vice President, Payment Business, Paytm LUCKY GROVER Lucky Grover01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A ABHISHEK GUPTA Chief Customer Officer, CleverTap ABHISHEK GUPTA Abhishek Gupta01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A MONISH KAUL Chief Technology and Product Officer, Zivame MONISH KAUL Monish Kaul01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A NIRMAL NR Chief Executive Officer, Zoomcar NIRMAL NR Nirmal NR01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A VIPIN GUPTA Chief Technology Officer, Starbucks India VIPIN GUPTA Vipin Gupta01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A NAVEEN CHALUVADI Chief Digital Officer, Yes Bank NAVEEN CHALUVADI Naveen Chaluvadi01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A ANIL NAGAR Founder & CEO, Adda247 ANIL NAGAR Anil Nagar01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A MILAN SACHDEVA Chief Product Officer, Asianet News MILAN SACHDEVA Milan Sachdeva01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A PRASHANT VERMA Chief Revenue Officer, Licious PRASHANT VERMA Prashant Verma01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A SANTOSH NAVLANI COO, ETMoney SANTOSH NAVLANI Santosh Navlani01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A KARAN MEHTA Founder & CTO, Kissht KARAN MEHTA Karan Mehta01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A RAHUL TALWAR SVP & CMO, Max Life Insurance RAHUL TALWAR Rahul Talwar01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A AYUSH VARSHNEY Chief Technology Officer, Testbook.com AYUSH VARSHNEY Ayush Varshney01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A BHAVESH SINGHAL Chief Growth Officer, Good Glamm Group BHAVESH SINGHAL Bhavesh Singhal01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A VANDA FERRAO Head of Marketing, FreshtoHome VANDA FERRAO Vanda Ferrao01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A NICKY SIDHWANI VP - Technology, Coutloot NICKY SIDHWANI Nicky Sidhwani01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A RAHUL BANTIYA Head of Retention, Games24x7 RAHUL BANTIYA Rahul Bantiya01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A RADHIKA SHUKLA Head of Growth, Strategy & Analytics, TOI+, Times Internet RADHIKA SHUKLA Radhika Shukla01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A SHALLY MODI Co-Founder & Product Head, Pratilipi SHALLY MODI Shally Modi01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A SHASHWAT GOSWAMI Head Of Marketing, Gaana SHASHWAT GOSWAMI Shashwat Goswami01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A ANGAD SEHDEV Head of Product, WinZO ANGAD SEHDEV Angad Sehdev01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A JITESH GANDHI Head Product, Uni Cards JITESH GANDHI Jitesh Gandhi01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A MANISH V. DHANWANI Associate Director: SVOD Marketing, MX Player MANISH V. DHANWANI Manish V. Dhanwani01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A TAPAN ACHARYA Senior Vice President - India & META, CleverTap TAPAN ACHARYA Tapan Acharya01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A VIKRANT CHOWDHARY Chief Growth Officer, CleverTap VIKRANT CHOWDHARY Vikrant Chowdhary01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A GAUTAM SRINIVASAN Senior Journalist GAUTAM SRINIVASAN Gautam Srinivasan01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A SATRAJIT SEN Head of Product & Community, ETBrandEquity SATRAJIT SEN Satrajit Sen01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A ASHWINI GANGAL Editorial Consultant ASHWINI GANGAL Ashwini Gangal01 January 1970, 5:30 AM IST Share Newsletter A A Share Newsletter A A View All WHY SHOULD YOU ATTEND? MEET NETWORK ENGAGE LEARN The Big Leap Will Bring Actionable Insights to Help Growth Leaders Everywhere Become Retention Masters. As Growth Leaders, You Will Also Be Able to Fulfill and Anticipate Your Customers’ Ever-Changing Requirements and Align With Their Individual Preferences and Context. Meet, Network, Engage and Learn From Over 100 Growth Leaders and Learn First-Hand How They Have Created Magnetic Experiences to Grow Customer Retention, Increased Lifetime Value, and Went From Good to Great. THEBIGLEAPTV: RECAP, LEARNINGS & HIGHLIGHTS THE BIG LEAP | BANGALORE ROADSHOW, JUNE | RECAP - YOUTUBE THE BIG LEAP | DELHI ROADSHOW, JULY | RECAP THE BIG LEAP | DELHI ROADSHOW, MAY | RECAP THE BIG LEAP | MUMBAI ROADSHOW, JUNE | RECAP THE BIG LEAP | BANGALORE ROADSHOW, JUNE | RECAP - YOUTUBE THE BIG LEAP | BANGALORE ROADSHOW, AUGUST | RECAP THE BIG LEAP ROADSHOW | 6 CITY WRAP VIDEO THE BIG LEAP ROADSHOW | 6 CITY WRAP VIDEO - YOUTUBE THE BIG LEAP | DELHI ROADSHOW, AUGUST | RECAP THE BIG LEAP | MUMBAI ROADSHOW, JULY | RECAP - YOUTUBE THE BIG LEAP | DELHI ROADSHOW, JULY | RECAP THE BIG LEAP | DELHI ROADSHOW, MAY | RECAP THE BIG LEAP | MUMBAI ROADSHOW, JUNE | RECAP THE BIG LEAP | BANGALORE ROADSHOW, JUNE | RECAP - YOUTUBE THE BIG LEAP | BANGALORE ROADSHOW, AUGUST | RECAP THE BIG LEAP ROADSHOW | 6 CITY WRAP VIDEO THE BIG LEAP ROADSHOW | 6 CITY WRAP VIDEO - YOUTUBE THE BIG LEAP | DELHI ROADSHOW, AUGUST | RECAP THE BIG LEAP | MUMBAI ROADSHOW, JULY | RECAP - YOUTUBE THE BIG LEAP | DELHI ROADSHOW, JULY | RECAP THE BIG LEAP | DELHI ROADSHOW, MAY | RECAP THE BIG LEAP | MUMBAI ROADSHOW, JUNE | RECAP THE BIG LEAP | BANGALORE ROADSHOW, JUNE | RECAP - YOUTUBE THE BIG LEAP | BANGALORE ROADSHOW, AUGUST | RECAP THE BIG LEAP ROADSHOW | 6 CITY WRAP VIDEO THE BIG LEAP ROADSHOW | 6 CITY WRAP VIDEO - YOUTUBE THE BIG LEAP | DELHI ROADSHOW, AUGUST | RECAP THE BIG LEAP | MUMBAI ROADSHOW, JULY | RECAP - YOUTUBE ••••••••• THE BIG LEAP: RETENTION MASTERCLASS The Big Leap Retention Masterclass is an exclusive and comprehensive program designed for marketers to drive high user engagement, retention, and conversions. Spanning across 4 industries including Ecommerce, BFSI, OTT and FoodTech, the program will be delivered by industry leaders who will conduct hands-on sessions citing real-time challenges. This masterclass will help participants in developing strategies for driving superior onboarding experience, creating relevant & contextual messaging to personally engage with the customers, and optimize their journeys to increase conversations, lifetime value, and reduce churn. BFSI Masterclass OTT Masterclass THE BIG LEAP: CASE STUDIES In this special article series, we take a look at the growth stories of the brands that took a Big Leap by leveraging the advanced technological solutions of CleverTap to drive higher customer retention and increase their lifetime value. These stories will unveil the problem statements of the leading Indian companies, their thought process, the solutions they deployed, the tools they implemented, and the impact of these strategies on the overall business. HOW TIMES OF INDIA ACHIEVED 100% SUBSCRIBER GROWTH VIA PERSONALIZATION KNOW MORE HOW SIMPL UNLOCKED OPERATIONAL EFFICIENCY AND REDUCED ERRORS BY AUTOMATING ENGAGEMENT KNOW MORE ARTICLES THE BIG LEAP: HOW ORGANIZATIONS CAN RISE WITH RETENTION KNOW MORE TURNING USERS INTO SUPERFANS: BRANDS BET ON CX TO DRIVE ADVOCACY KNOW MORE DECODING HOW BRANDS CAN ACHIEVE PERSONALIZATION AT SCALE KNOW MORE View All HEAR FROM INDIA’S LEADING DIGITAL PIONEERS & THOUGHT LEADERS THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | SRIRAM SRINIVASAN, UJJIVAN SMALL FINANCE BANK THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | SRIRAM SRINIVASAN, UJJIVAN SMALL FINANCE BANK THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | HITARTH SAINI, MONEYTAP (FREO) THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | ISHENDRA AGARWAL, GIVA THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | AMAR PREET SINGH, NEEMAN'S THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | ANSHUMAN GOSWAMY, BETTERPLACE THE BIG LEAP ROADSHOW | DELHI CHAPTER | HIMANSHU GAUTAM, SAFALTA.COM (SAFALTA EDUCATION PVT. LTD.) THE BIG LEAP ROADSHOW | DELHI CHAPTER | ANIRUDH ARUN, BLUSMART THE BIG LEAP ROADSHOW | DELHI CHAPTER | PRATEEK TOMAR, APOLLO 24/7 THE BIG LEAP ROADSHOW | DELHI CHAPTER | NITIN SETHI, ADANI GROUP THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | RISHABH SHEKHAR, PEPPER CONTENT THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | KULDEEP PAWAR, SPICE MONEY THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | AVI KUMAR, JOIN VENTURES THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | DHRUV CHOPRA, CHALO THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | MARTAND SINGH, AXIS MUTUAL FUND THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | VAKUL AGARWAL, LICIOUS THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | SUSHANT JUNNARKAR, HEALTH & GLOW THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | ANKUR SHARMA, INSTAMOJO THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | KIRTI VARUN AVASARALA, MEESHO THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | SMITA MURARKA, DUROFLEX THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | SANGEETH ALOYSIUS, FLIPKART - YOUTUBE THE BIG LEAP ROADSHOW | DELHI CHAPTER | SOMESH SURANA, HDFC ERGO GENERAL INSURANCE THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | PRASHANT VERMA, LICIOUS THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | NAVEEN CHALUVADI, YES BANK THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | MANISH V. DHANWANI, MX PLAYER THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | GAURAV SURI, UTI MUTUAL FUND THE BIG LEAP ROADSHOW | DELHI CHAPTER | RADHIKA SHUKLA, TOI+, TIMES INTERNET THE BIG LEAP ROADSHOW | DELHI CHAPTER | MILAN SACHDEVA, ASIANET NEWS THE BIG LEAP ROADSHOW | DELHI CHAPTER | SANTOSH NAVLANI, ET MONEY THE BIG LEAP ROADSHOW | DELHI CHAPTER | VIKRANT CHOWDHARY, CLEVERTAP THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | ANAND DUBEY, MAHINDRA FINANCE THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | KARAN MEHTA, KISSHT THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | VIPIN GUPTA, STARBUCKS INDIA THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | ANUJ RATHI, SWIGGY THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | AYUSH VARSHNEY, TESTBOOK THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | DEEPAK SHARMA, PEPPERFRY THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | SHALLY MODI, PRATILIPI THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | NICKY SIDHWANI, COUTLOOT THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | RAGHU KRISHNANANDA, MYNTRA THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | SUDHAKAR PANDEY, MENSA BRANDS - YOUTUBE THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | RAHUL BANTIYA, GAMES24X7 THE BIG LEAP ROADSHOW | DELHI CHAPTER | LOKENDRA SAINI, EASEMYTRIP - YOUTUBE THE BIG LEAP ROADSHOW | DELHI CHAPTER | LUCKY GROVER, PAYTM - YOUTUBE THE BIG LEAP ROADSHOW | DELHI CHAPTER | AMIT KUMAR SINGH, 99ACRES.COM - YOUTUBE THE BIG LEAP ROADSHOW | DELHI CHAPTER | AJITESH KAICKER, EKA CARE - YOUTUBE THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | MONISH KAUL, ZIVAME THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | NIRMAL NR, ZOOMCAR THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | KRISHNAN VENKATESHWARAN, TITAN THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | BHAVESH SINGHAL, GOOD GLAMM GROUP THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | JITESH GANDHI, UNI CARDS THE BIG LEAP ROADSHOW | DELHI CHAPTER | RAHUL TALWAR, MAX LIFE INSURANCE THE BIG LEAP ROADSHOW | DELHI CHAPTER | ANGAD SEHDEV, WINZO THE BIG LEAP ROADSHOW | DELHI CHAPTER | PRASUN KUMAR, JUSTDIAL THE BIG LEAP ROADSHOW | DELHI CHAPTER | SHASHWAT GOSWAMI, GAANA THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | RISHABH SHEKHAR, PEPPER CONTENT THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | SRIRAM SRINIVASAN, UJJIVAN SMALL FINANCE BANK THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | HITARTH SAINI, MONEYTAP (FREO) THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | ISHENDRA AGARWAL, GIVA THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | AMAR PREET SINGH, NEEMAN'S THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | ANSHUMAN GOSWAMY, BETTERPLACE THE BIG LEAP ROADSHOW | DELHI CHAPTER | HIMANSHU GAUTAM, SAFALTA.COM (SAFALTA EDUCATION PVT. LTD.) THE BIG LEAP ROADSHOW | DELHI CHAPTER | ANIRUDH ARUN, BLUSMART THE BIG LEAP ROADSHOW | DELHI CHAPTER | PRATEEK TOMAR, APOLLO 24/7 THE BIG LEAP ROADSHOW | DELHI CHAPTER | NITIN SETHI, ADANI GROUP THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | RISHABH SHEKHAR, PEPPER CONTENT THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | KULDEEP PAWAR, SPICE MONEY THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | AVI KUMAR, JOIN VENTURES THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | DHRUV CHOPRA, CHALO THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | MARTAND SINGH, AXIS MUTUAL FUND THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | VAKUL AGARWAL, LICIOUS THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | SUSHANT JUNNARKAR, HEALTH & GLOW THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | ANKUR SHARMA, INSTAMOJO THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | KIRTI VARUN AVASARALA, MEESHO THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | SMITA MURARKA, DUROFLEX THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | SANGEETH ALOYSIUS, FLIPKART - YOUTUBE THE BIG LEAP ROADSHOW | DELHI CHAPTER | SOMESH SURANA, HDFC ERGO GENERAL INSURANCE THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | PRASHANT VERMA, LICIOUS THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | NAVEEN CHALUVADI, YES BANK THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | MANISH V. DHANWANI, MX PLAYER THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | GAURAV SURI, UTI MUTUAL FUND THE BIG LEAP ROADSHOW | DELHI CHAPTER | RADHIKA SHUKLA, TOI+, TIMES INTERNET THE BIG LEAP ROADSHOW | DELHI CHAPTER | MILAN SACHDEVA, ASIANET NEWS THE BIG LEAP ROADSHOW | DELHI CHAPTER | SANTOSH NAVLANI, ET MONEY THE BIG LEAP ROADSHOW | DELHI CHAPTER | VIKRANT CHOWDHARY, CLEVERTAP THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | ANAND DUBEY, MAHINDRA FINANCE THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | KARAN MEHTA, KISSHT THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | VIPIN GUPTA, STARBUCKS INDIA THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | ANUJ RATHI, SWIGGY THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | AYUSH VARSHNEY, TESTBOOK THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | DEEPAK SHARMA, PEPPERFRY THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | SHALLY MODI, PRATILIPI THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | NICKY SIDHWANI, COUTLOOT THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | RAGHU KRISHNANANDA, MYNTRA THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | SUDHAKAR PANDEY, MENSA BRANDS - YOUTUBE THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | RAHUL BANTIYA, GAMES24X7 THE BIG LEAP ROADSHOW | DELHI CHAPTER | LOKENDRA SAINI, EASEMYTRIP - YOUTUBE THE BIG LEAP ROADSHOW | DELHI CHAPTER | LUCKY GROVER, PAYTM - YOUTUBE THE BIG LEAP ROADSHOW | DELHI CHAPTER | AMIT KUMAR SINGH, 99ACRES.COM - YOUTUBE THE BIG LEAP ROADSHOW | DELHI CHAPTER | AJITESH KAICKER, EKA CARE - YOUTUBE THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | MONISH KAUL, ZIVAME THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | NIRMAL NR, ZOOMCAR THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | KRISHNAN VENKATESHWARAN, TITAN THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | BHAVESH SINGHAL, GOOD GLAMM GROUP THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | JITESH GANDHI, UNI CARDS THE BIG LEAP ROADSHOW | DELHI CHAPTER | RAHUL TALWAR, MAX LIFE INSURANCE THE BIG LEAP ROADSHOW | DELHI CHAPTER | ANGAD SEHDEV, WINZO THE BIG LEAP ROADSHOW | DELHI CHAPTER | PRASUN KUMAR, JUSTDIAL THE BIG LEAP ROADSHOW | DELHI CHAPTER | SHASHWAT GOSWAMI, GAANA THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | RISHABH SHEKHAR, PEPPER CONTENT THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | SRIRAM SRINIVASAN, UJJIVAN SMALL FINANCE BANK THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | HITARTH SAINI, MONEYTAP (FREO) THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | ISHENDRA AGARWAL, GIVA THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | AMAR PREET SINGH, NEEMAN'S THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | ANSHUMAN GOSWAMY, BETTERPLACE THE BIG LEAP ROADSHOW | DELHI CHAPTER | HIMANSHU GAUTAM, SAFALTA.COM (SAFALTA EDUCATION PVT. LTD.) THE BIG LEAP ROADSHOW | DELHI CHAPTER | ANIRUDH ARUN, BLUSMART THE BIG LEAP ROADSHOW | DELHI CHAPTER | PRATEEK TOMAR, APOLLO 24/7 THE BIG LEAP ROADSHOW | DELHI CHAPTER | NITIN SETHI, ADANI GROUP THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | RISHABH SHEKHAR, PEPPER CONTENT THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | KULDEEP PAWAR, SPICE MONEY THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | AVI KUMAR, JOIN VENTURES THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | DHRUV CHOPRA, CHALO THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | MARTAND SINGH, AXIS MUTUAL FUND THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | VAKUL AGARWAL, LICIOUS THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | SUSHANT JUNNARKAR, HEALTH & GLOW THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | ANKUR SHARMA, INSTAMOJO THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | KIRTI VARUN AVASARALA, MEESHO THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | SMITA MURARKA, DUROFLEX THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | SANGEETH ALOYSIUS, FLIPKART - YOUTUBE THE BIG LEAP ROADSHOW | DELHI CHAPTER | SOMESH SURANA, HDFC ERGO GENERAL INSURANCE THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | PRASHANT VERMA, LICIOUS THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | NAVEEN CHALUVADI, YES BANK THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | MANISH V. DHANWANI, MX PLAYER THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | GAURAV SURI, UTI MUTUAL FUND THE BIG LEAP ROADSHOW | DELHI CHAPTER | RADHIKA SHUKLA, TOI+, TIMES INTERNET THE BIG LEAP ROADSHOW | DELHI CHAPTER | MILAN SACHDEVA, ASIANET NEWS THE BIG LEAP ROADSHOW | DELHI CHAPTER | SANTOSH NAVLANI, ET MONEY THE BIG LEAP ROADSHOW | DELHI CHAPTER | VIKRANT CHOWDHARY, CLEVERTAP THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | ANAND DUBEY, MAHINDRA FINANCE THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | KARAN MEHTA, KISSHT THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | VIPIN GUPTA, STARBUCKS INDIA THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | ANUJ RATHI, SWIGGY THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | AYUSH VARSHNEY, TESTBOOK THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | DEEPAK SHARMA, PEPPERFRY THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | SHALLY MODI, PRATILIPI THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | NICKY SIDHWANI, COUTLOOT THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | RAGHU KRISHNANANDA, MYNTRA THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | SUDHAKAR PANDEY, MENSA BRANDS - YOUTUBE THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | RAHUL BANTIYA, GAMES24X7 THE BIG LEAP ROADSHOW | DELHI CHAPTER | LOKENDRA SAINI, EASEMYTRIP - YOUTUBE THE BIG LEAP ROADSHOW | DELHI CHAPTER | LUCKY GROVER, PAYTM - YOUTUBE THE BIG LEAP ROADSHOW | DELHI CHAPTER | AMIT KUMAR SINGH, 99ACRES.COM - YOUTUBE THE BIG LEAP ROADSHOW | DELHI CHAPTER | AJITESH KAICKER, EKA CARE - YOUTUBE THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | MONISH KAUL, ZIVAME THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | NIRMAL NR, ZOOMCAR THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | KRISHNAN VENKATESHWARAN, TITAN THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | BHAVESH SINGHAL, GOOD GLAMM GROUP THE BIG LEAP ROADSHOW | BANGALORE CHAPTER | JITESH GANDHI, UNI CARDS THE BIG LEAP ROADSHOW | DELHI CHAPTER | RAHUL TALWAR, MAX LIFE INSURANCE THE BIG LEAP ROADSHOW | DELHI CHAPTER | ANGAD SEHDEV, WINZO THE BIG LEAP ROADSHOW | DELHI CHAPTER | PRASUN KUMAR, JUSTDIAL THE BIG LEAP ROADSHOW | DELHI CHAPTER | SHASHWAT GOSWAMI, GAANA THE BIG LEAP ROADSHOW | MUMBAI CHAPTER | RISHABH SHEKHAR, PEPPER CONTENT •••••••••••••••••••••••••••••••••••••••••••••••••••••• KNOWLEDGE REPORTS THE USER RETENTION: POCKET GUIDE KNOW MORE INDUSTRY BENCHMARKS FOR ECOMMERCE APPS KNOW MORE THE COMPLETE GUIDE TO CUSTOMER RETENTION FOR FINTECH APPS KNOW MORE View All #THEBIGLEAP AT A GLANCE * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * FOR QUERIES Sonali Bindra sonali.bindra@timesinternet.in +91 783 847 3040 Shalini Chandela shalini.chandela@timesinternet.in +91 9718640009 For any issues requiring immediate esclation, please write to shahbaz.khan@timesinternet.in - Md. 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