www.moen.com
Open in
urlscan Pro
2a02:26f0:1700:1b5::dda
Public Scan
Submitted URL: https://smc-link.s4hana.ondemand.com/na/data-buffer/sap/public/cuan/link/100/36FC092EDED226A85B0429C287B93E1A23C1AE54?_V_=2&_K11_=769...
Effective URL: https://www.moen.com/privacy-policy/?utm_content=privacy&sap-outbound-id=36FC092EDED226A85B0429C287B93E1A23C1AE54
Submission: On September 08 via api from US — Scanned from DE
Effective URL: https://www.moen.com/privacy-policy/?utm_content=privacy&sap-outbound-id=36FC092EDED226A85B0429C287B93E1A23C1AE54
Submission: On September 08 via api from US — Scanned from DE
Form analysis 1 forms found in the DOM
<form _ngcontent-serverapp-c453="" novalidate="" class="search-form ng-untouched ng-pristine ng-valid"><label _ngcontent-serverapp-c453="" for="search_terms" class="plmr-u-visually-hidden">Search for Product</label><input _ngcontent-serverapp-c453=""
autocomplete="off" id="search_terms" placeholder="Search" role="search" type="search" class="ng-untouched ng-pristine ng-valid"><button _ngcontent-serverapp-c453="" aria-label="Search"><fh-svg _ngcontent-serverapp-c453="" name="iconSearch"
class="search-form-icon-search"><svg xmlns="http://www.w3.org/2000/svg" role="img">
<use xlink:href="#iconSearch"></use>
</svg></fh-svg></button></form>Text Content
Press Alt+1 for screen-reader mode, Alt+0 to cancelAccessibility Screen-Reader
Guide, Feedback, and Issue Reporting
Skip to Main Content Skip to Footer
* Moen
* Professional
* Commercial
* Where to Buy SALE
Sign In
Cart
Cart items:
0
Cart total price:
Sign Up
* Bathroom
FAUCETS
* Sink Faucets
* Tub & Shower
* Bidet
* Faucet Identifier - Snap a Photo
SHOWER & SPA
* Showerheads
* Tub & Shower
* Rods & Rings
* Spa System Components
* M-CORE
* Shower Planner
OTHER
* Toilets & Bidet Seats
* Sinks
*
* Lighting
* Hardware
* Rods & Rings
* Shelves
* Toilet Tank Levers
* Mirrors
* Knobs & Pulls
*
*
*
Browse All Bathroom
Shop Bath Specials
Save 60% on accessories, faucets, showers and more.
Shop Now
* Kitchen
FAUCETS
* Kitchen
* Motion Control
* Bar & Prep
* Beverage
* Laundry
* Faucet Identifier - Snap a Photo
SINKS
* Drop-In
* Undermount Sinks
* Apron Front
* Granite
* Stainless
* Workstation Sinks
OTHER
* Garbage Disposals
* Filtration
* Innovation
* Kitchen 101
* Knobs & Pulls
* Dispensers
* Air Gaps
* MOEN PLUS
Browse All Kitchen
Shop Kitchen Specials
Save 60% on kitchen faucets, sinks and more.
Shop Now
* Smart Home
KITCHEN
* Smart Faucet
* Motion Control
BATHROOM
* Smart Shower
WHOLE HOME
* Sump Pump Monitor
* Flo Water Shutoff
* Leak Detector
OUTDOOR
* Smart Sprinkler Controller
* Smart Wireless Soil Sensor
Browse All Smart Home
* Inspiration
ARTICLES
* Bathroom
* Kitchen
* Lifestyle
* Smart Home
RESOURCES
* MOEN 101 Training
* Kitchen 101
* Eco-Performance
* Quizzes & Buying Guides
* Stunning Properties
* Catalogs
* Patents
* Careers
DESIGN
* What's New
* Innovation
* Finishes
* Style
* Collections
* Design Trends
Browse All Inspiration
Mission MOEN : Our Commitment
Learn More
* Service
SUPPORT
* Contact Us
* Warranties
*
* Catalogs
* Product Help
* Installation Help
* FAQs
* Smart Shower Support
PARTS
*
*
*
*
* Drain Replacement
* Cartridge Replacement
RESOURCES
* Identify My Product
* Faucet Identifier
* Register Products
Browse All Service
OWN A MOEN PRODUCT?
Service and Support:
1-800-BUY-MOEN
1-800-289-6636
Smart Water Network Support:
1-844-633-8356
Search for Product
Menu
* Bathroom
* Kitchen
* Smart Home
* Inspiration
* Service
*
* * Where to Buy SALE
* Contact Us
* Main Menu
* Bathroom
* Faucets
* Shower & Spa
* Other
* Shop Bath Specials
Save 60% on accessories, faucets, showers and more.
Shop Now
* Browse All Bathroom
* Main Menu
* Bathroom
* Faucets
* Sink Faucets
* Tub & Shower
* Bidet
* Faucet Identifier - Snap a Photo
*
* Main Menu
* Faucets
* Sink Faucets
*
* Main Menu
* Sink Faucets
*
*
* Main Menu
* Faucets
* Tub & Shower
*
* Main Menu
* Tub & Shower
*
*
* Main Menu
* Faucets
* Bidet
*
* Main Menu
* Bidet
*
*
* Main Menu
* Faucets
* Faucet Identifier - Snap a Photo
*
* Main Menu
* Faucet Identifier - Snap a Photo
*
*
* Main Menu
* Bathroom
* Shower & Spa
* Showerheads
* Tub & Shower
* Rods & Rings
* Spa System Components
* M-CORE
* Shower Planner
*
* Main Menu
* Shower & Spa
* Showerheads
*
* Main Menu
* Showerheads
*
*
* Main Menu
* Shower & Spa
* Tub & Shower
*
* Main Menu
* Tub & Shower
*
*
* Main Menu
* Shower & Spa
* Rods & Rings
*
* Main Menu
* Rods & Rings
*
*
* Main Menu
* Shower & Spa
* Spa System Components
*
* Main Menu
* Spa System Components
*
*
* Main Menu
* Shower & Spa
* M-CORE
*
* Main Menu
* M-CORE
*
*
* Main Menu
* Shower & Spa
* Shower Planner
*
* Main Menu
* Shower Planner
*
*
* Main Menu
* Bathroom
* Other
* Toilets & Bidet Seats
* Sinks
* Lighting
* Hardware
* Rods & Rings
* Shelves
* Toilet Tank Levers
* Mirrors
* Knobs & Pulls
*
* Main Menu
* Other
* Toilets & Bidet Seats
*
* Main Menu
* Toilets & Bidet Seats
*
*
* Main Menu
* Other
* Sinks
*
* Main Menu
* Sinks
*
*
* Main Menu
* Other
* Accessories
*
* Main Menu
* Accessories
*
*
* Main Menu
* Other
* Lighting
*
* Main Menu
* Lighting
*
*
* Main Menu
* Other
* Hardware
*
* Main Menu
* Hardware
*
*
* Main Menu
* Other
* Rods & Rings
*
* Main Menu
* Rods & Rings
*
*
* Main Menu
* Other
* Shelves
*
* Main Menu
* Shelves
*
*
* Main Menu
* Other
* Toilet Tank Levers
*
* Main Menu
* Toilet Tank Levers
*
*
* Main Menu
* Other
* Mirrors
*
* Main Menu
* Mirrors
*
*
* Main Menu
* Other
* Knobs & Pulls
*
* Main Menu
* Knobs & Pulls
*
*
* Main Menu
* Other
* Safety
*
* Main Menu
* Safety
*
*
* Main Menu
* Other
* Innovation
*
* Main Menu
* Innovation
*
*
* Main Menu
* Other
* M-CORE
*
* Main Menu
* M-CORE
*
*
* Main Menu
* Kitchen
* Faucets
* Sinks
* Other
* Shop Kitchen Specials
Save 60% on kitchen faucets, sinks and more.
Shop Now
* Browse All Kitchen
* Main Menu
* Kitchen
* Faucets
* Kitchen
* Motion Control
* Bar & Prep
* Beverage
* Laundry
* Faucet Identifier - Snap a Photo
*
* Main Menu
* Faucets
* Kitchen
*
* Main Menu
* Kitchen
*
*
* Main Menu
* Faucets
* Motion Control
*
* Main Menu
* Motion Control
*
*
* Main Menu
* Faucets
* Bar & Prep
*
* Main Menu
* Bar & Prep
*
*
* Main Menu
* Faucets
* Beverage
*
* Main Menu
* Beverage
*
*
* Main Menu
* Faucets
* Laundry
*
* Main Menu
* Laundry
*
*
* Main Menu
* Faucets
* Faucet Identifier - Snap a Photo
*
* Main Menu
* Faucet Identifier - Snap a Photo
*
*
* Main Menu
* Kitchen
* Sinks
* Drop-In
* Undermount Sinks
* Apron Front
* Granite
* Stainless
* Workstation Sinks
*
* Main Menu
* Sinks
* Drop-In
*
* Main Menu
* Drop-In
*
*
* Main Menu
* Sinks
* Undermount Sinks
*
* Main Menu
* Undermount Sinks
*
*
* Main Menu
* Sinks
* Apron Front
*
* Main Menu
* Apron Front
*
*
* Main Menu
* Sinks
* Granite
*
* Main Menu
* Granite
*
*
* Main Menu
* Sinks
* Stainless
*
* Main Menu
* Stainless
*
*
* Main Menu
* Sinks
* Workstation Sinks
*
* Main Menu
* Workstation Sinks
*
*
* Main Menu
* Kitchen
* Accessories
*
* Main Menu
* Accessories
* Cabinet Knobs
*
* Main Menu
* Cabinet Knobs
*
*
* Main Menu
* Accessories
* Drawer Pulls
*
* Main Menu
* Drawer Pulls
*
*
* Main Menu
* Accessories
* Soap Dispensers
*
* Main Menu
* Soap Dispensers
*
*
* Main Menu
* Kitchen
* Other
* Garbage Disposals
* Filtration
* Innovation
* Kitchen 101
* Knobs & Pulls
* Dispensers
* Air Gaps
* MOEN PLUS
*
* Main Menu
* Other
* Garbage Disposals
*
* Main Menu
* Garbage Disposals
*
*
* Main Menu
* Other
* Filtration
*
* Main Menu
* Filtration
*
*
* Main Menu
* Other
* Innovation
*
* Main Menu
* Innovation
*
*
* Main Menu
* Other
* Kitchen 101
*
* Main Menu
* Kitchen 101
*
*
* Main Menu
* Other
* Knobs & Pulls
*
* Main Menu
* Knobs & Pulls
*
*
* Main Menu
* Other
* Dispensers
*
* Main Menu
* Dispensers
*
*
* Main Menu
* Other
* Air Gaps
*
* Main Menu
* Air Gaps
*
*
* Main Menu
* Other
* MOEN PLUS
*
* Main Menu
* MOEN PLUS
*
*
* Main Menu
* Smart Home
* Kitchen
* Bathroom
* Whole Home
* Outdoor
*
* Browse All Smart Home
* Main Menu
* Smart Home
* Kitchen
* Smart Faucet
* Motion Control
*
* Main Menu
* Kitchen
* Smart Faucet
*
* Main Menu
* Smart Faucet
*
*
* Main Menu
* Kitchen
* Motion Control
*
* Main Menu
* Motion Control
*
*
* Main Menu
* Smart Home
* Bathroom
* Smart Shower
*
* Main Menu
* Bathroom
* Smart Shower
*
* Main Menu
* Smart Shower
*
*
* Main Menu
* Smart Home
* Whole Home
* Sump Pump Monitor
* Flo Water Shutoff
* Leak Detector
*
* Main Menu
* Whole Home
* Sump Pump Monitor
*
* Main Menu
* Sump Pump Monitor
*
*
* Main Menu
* Whole Home
* Flo Water Shutoff
*
* Main Menu
* Flo Water Shutoff
*
*
* Main Menu
* Whole Home
* Leak Detector
*
* Main Menu
* Leak Detector
*
*
* Main Menu
* Smart Home
* Outdoor
* Smart Sprinkler Controller
* Smart Wireless Soil Sensor
*
* Main Menu
* Outdoor
* Smart Sprinkler Controller
*
* Main Menu
* Smart Sprinkler Controller
*
*
* Main Menu
* Outdoor
* Smart Wireless Soil Sensor
*
* Main Menu
* Smart Wireless Soil Sensor
*
*
* Main Menu
* Inspiration
* Articles
* Resources
* Design
* Mission MOEN : Our Commitment
Learn More
* Browse All Inspiration
* Main Menu
* Inspiration
* Articles
* Bathroom
* Kitchen
* Lifestyle
* Smart Home
*
* Main Menu
* Articles
* Bathroom
*
* Main Menu
* Bathroom
*
*
* Main Menu
* Articles
* Kitchen
*
* Main Menu
* Kitchen
*
*
* Main Menu
* Articles
* Lifestyle
*
* Main Menu
* Lifestyle
*
*
* Main Menu
* Articles
* Smart Home
*
* Main Menu
* Smart Home
*
*
* Main Menu
* Inspiration
* Resources
* MOEN 101 Training
* Kitchen 101
* Eco-Performance
* Quizzes & Buying Guides
* Stunning Properties
* Catalogs
* Patents
* Careers
*
* Main Menu
* Resources
* MOEN 101 Training
*
* Main Menu
* MOEN 101 Training
*
*
* Main Menu
* Resources
* Kitchen 101
*
* Main Menu
* Kitchen 101
*
*
* Main Menu
* Resources
* Eco-Performance
*
* Main Menu
* Eco-Performance
*
*
* Main Menu
* Resources
* Quizzes & Buying Guides
*
* Main Menu
* Quizzes & Buying Guides
*
*
* Main Menu
* Resources
* Stunning Properties
*
* Main Menu
* Stunning Properties
*
*
* Main Menu
* Resources
* Catalogs
*
* Main Menu
* Catalogs
*
*
* Main Menu
* Resources
* Patents
*
* Main Menu
* Patents
*
*
* Main Menu
* Resources
* Careers
*
* Main Menu
* Careers
*
*
* Main Menu
* Inspiration
* Design
* What's New
* Innovation
* Finishes
* Style
* Collections
* Design Trends
*
* Main Menu
* Design
* What's New
*
* Main Menu
* What's New
*
*
* Main Menu
* Design
* Innovation
*
* Main Menu
* Innovation
*
*
* Main Menu
* Design
* Finishes
*
* Main Menu
* Finishes
*
*
* Main Menu
* Design
* Style
*
* Main Menu
* Style
*
*
* Main Menu
* Design
* Collections
*
* Main Menu
* Collections
*
*
* Main Menu
* Design
* Design Trends
*
* Main Menu
* Design Trends
*
*
* Main Menu
* Inspiration
*
* Browse All Inspiration
* Main Menu
* Inspiration
* Categories
* What's New
* Bathroom
* Kitchen
* Style
* Design Trends
* Finishes
*
* Main Menu
* Categories
* What's New
*
* Main Menu
* What's New
*
*
* Main Menu
* Categories
* Bathroom
*
* Main Menu
* Bathroom
*
*
* Main Menu
* Categories
* Kitchen
*
* Main Menu
* Kitchen
*
*
* Main Menu
* Categories
* Style
*
* Main Menu
* Style
*
*
* Main Menu
* Categories
* Design Trends
*
* Main Menu
* Design Trends
*
*
* Main Menu
* Categories
* Finishes
*
* Main Menu
* Finishes
*
*
* Main Menu
* Service
* Support
* Parts
* Resources
* OWN A MOEN PRODUCT?
Service and Support:
1-800-BUY-MOEN
1-800-289-6636
Smart Water Network Support:
1-844-633-8356
* Browse All Service
* Main Menu
* Service
* Support
* Contact Us
* Warranties
* Catalogs
* Product Help
* Installation Help
* FAQs
* Smart Shower Support
*
* Main Menu
* Support
* Contact Us
*
* Main Menu
* Contact Us
*
*
* Main Menu
* Support
* Warranties
*
* Main Menu
* Warranties
*
*
* Main Menu
* Support
* Catalogues
*
* Main Menu
* Catalogues
*
*
* Main Menu
* Support
* Catalogs
*
* Main Menu
* Catalogs
*
*
* Main Menu
* Support
* Product Help
*
* Main Menu
* Product Help
*
*
* Main Menu
* Support
* Installation Help
*
* Main Menu
* Installation Help
*
*
* Main Menu
* Support
* FAQs
*
* Main Menu
* FAQs
*
*
* Main Menu
* Support
* Smart Shower Support
*
* Main Menu
* Smart Shower Support
*
*
* Main Menu
* Service
* Parts
* Drain Replacement
* Cartridge Replacement
*
* Main Menu
* Parts
* Filters
*
* Main Menu
* Filters
*
*
* Main Menu
* Parts
* Cartridges
*
* Main Menu
* Cartridges
*
*
* Main Menu
* Parts
* Drains
*
* Main Menu
* Drains
*
*
* Main Menu
* Parts
* M-Line Plumbing Repair Parts
*
* Main Menu
* M-Line Plumbing Repair Parts
*
*
* Main Menu
* Parts
* Drain Replacement
*
* Main Menu
* Drain Replacement
*
*
* Main Menu
* Parts
* Cartridge Replacement
*
* Main Menu
* Cartridge Replacement
*
*
* Main Menu
* Service
* Resources
* Identify My Product
* Faucet Identifier
* Register Products
*
* Main Menu
* Resources
* Identify My Product
*
* Main Menu
* Identify My Product
*
*
* Main Menu
* Resources
* Faucet Identifier
*
* Main Menu
* Faucet Identifier
*
*
* Main Menu
* Resources
* Register Products
*
* Main Menu
* Register Products
*
*
Save Up to 25% on Select Smart Water Network Products
Shop Now
Save Up to 25% on Select Smart Water Network Products
Shop Now
Save Up to 25% on Select Smart Water Network Products
Shop Now
PRIVACY POLICY
Last Updated: January 24th, 2023
This Privacy Policy explains how Moen Incorporated (“Moen”, “we,” or “us”)
collects, uses, and discloses information about you. This Privacy Policy applies
when you use our websites, mobile applications, and our other online services,
including the online services we provide for our Devices (collectively, our
“Services”), contact our customer service team, engage with us on social media,
participate in one of programs, such as Club Moen, or otherwise interact with
us. When we mention “Devices,” we mean Moen branded hardware products that are
embedded with sensors, software, and other technologies for the purpose of
connecting and exchanging data with our Services. For example, Devices include
our UbyMoen Shower, UbyMoen Faucet, Flo by Moen, and Smart Sump Pump Monitor.
We may change this Privacy Policy from time to time. If we make changes, we will
notify you by revising the date at the top of this policy and, in some cases, we
may provide you with additional notice (such as adding a statement to our
website or sending you a notification). We encourage you to review this Privacy
Policy regularly to stay informed about our information practices and the
choices available to you.
CONTENTS
Collection of Information
Use of Information
Sharing of Information
Advertising and Analytics
Transfer of Information to the United States and Other Countries
Your Choices
Your California Privacy Rights
Contact Us
COLLECTION OF INFORMATION
Information You Provide to Us
We collect information you provide directly to us. For example, you share
information directly with us when you create an account, register a product,
fill out a form, submit or post content through our Services, make a purchase,
submit a review, communicate with us via third-party platforms, participate in a
contest or promotion, request customer support, or otherwise communicate with
us. The types of personal information we may collect include your name, email
address, postal address, phone number, credit card and other payment information
through a payment processor, and any other information you choose to provide.
Information We Collect Automatically and Information We Generate When you access
or use our Services or otherwise transact business with us, we automatically
collect or generate certain information, including:
* Device Log and Sensor Information: When you have a Device connected to our
Services, our Services will collect various Device event data, such as
information required to provide the Services to you, when the Device is used,
whether the Device is turned on or off, whether certain features on the
mobile app are used and how, and aggregate Device activity information.
* Transactional Information: When you make a purchase or return, we collect
information about the transaction, such as product details, purchase price,
and the date and location of the transaction.
* Access and Usage Information: We collect information about how you access our
Services, including data about the device and network you use, such as your
hardware model, operating system version, mobile network, IP address, unique
device identifiers, browser type, app version and whether peripheral,
non-Moen devices are integrated with the Devices such as voice assistants,
smart hub platforms or other connected products. We also collect information
about your activity on our Services, such as access times, pages viewed,
links clicked, and the page you visited before navigating to our Services.
* Information Collected by Cookies and Similar Tracking Technologies: We (and
our service providers) use session and persistent tracking technologies, such
as cookies and web beacons, to collect information about you. Cookies are
small data files stored on your hard drive or in device memory that help us
improve our Services and your experience, see which areas and features of our
Services are popular, and count visits. Web beacons (also known as “pixel
tags” or “clear GIFs”) are electronic images that we use on our Services and
in our emails to help deliver cookies, count visits, and understand usage and
campaign effectiveness. For example, if you are a registered user and you
specifically request that our site remember your login information, you are
allowing us to place a permanent cookie onto your computer. For more
information about cookies and how to disable them, see the Your Choices
section below.
Information We Collect from Other Sources
We obtain information from third-party sources. For example, we may collect
information about you from events we attend together, social media companies,
identity verification services, insurance providers, advertising networks and
data analytics providers, and publicly available sources. If you choose to use
or implement integrations we offer on our Services or with our Devices or to
logon to our Services using credentials from a third party platform, such as a
smart home platform, voice assistant, map service or a weather provider, we may
receive certain information from the third party and/or device integrated with
our Services. As an example, if you create or log into your Moen.com account
through a third-party platform (such as Facebook or Google), we will have access
to certain information from that platform, such as your name, birthday and
profile picture, in accordance with the authorization procedures determined by
such platform. When such third parties allow for deletion of data collected
from their platform, you may request us to delete personal information we
collected from such third party by Contacting Us.
Information We Derive
We may derive information or draw inferences about you based on the information
we collect. For example, we may make inferences about your location based on
your IP address or infer that you are interested in certain products based on
your browsing behavior, past purchases, or aggregate usage activity. We may also
draw inferences about you as a part of the Services we provide to you. For
example, some of our IoT Devices may draw inferences about your usage patterns
in order to generate more accurate insights for you.
USE OF INFORMATION
We also use the information we collect to:
* Provide, maintain, and improve our products and Services;
* Develop new products and Services;
* Process transactions and send you related information, including
confirmations, receipts, invoices, customer experience surveys, and recall
notices;
* Better understand your interests in order to personalize and improve your
experience with our Services;
* Send you technical notices, security alerts, and support and administrative
messages;
* Respond to your comments and questions and provide customer service;
* Communicate with you about products, services, and events offered by Moen and
others and provide news and information that we think will interest you (see
the Your Choices section below for information about how to opt out of these
communications at any time);
* Monitor and analyze trends, usage, and activities in connection with our
Devices and Services;
* Personalize the advertisements you see on third-party platforms and websites
(for more information, see the Advertising and Analytics section below);
* Facilitate contests, sweepstakes, and promotions and process and deliver
entries and rewards;
* Detect, investigate, and prevent security incidents and other malicious,
deceptive, fraudulent, or illegal activity and protect the rights and
property of Moen and others;
* Debug to identify and repair errors in our Services;
* Comply with our legal and financial obligations; and
* Carry out any other purpose described to you at the time the information was
collected.
SHARING OF INFORMATION
We share personal information in the following circumstances or as otherwise
described in this policy:
* With vendors, service providers, and consultants that perform services for
us, such as companies that assist us with web hosting, site analytics,
shipping and delivery, payment processing, bill collection, fraud prevention,
customer service, research, and marketing and advertising.
* If you submit a product review or post content in another public area of our
Services, we share this information publicly on our Services.
* If you choose to use or implement integrations we offer on our Services, such
as a smart home platform, voice assistant, map service or a weather provider,
we may share certain information with the entity and/or device integrated
with our Services.
* If you choose to participate in a program we have with third parties, such as
insurance companies, we may share information about you, including certain
information captured by your Device(s), with the third party at your
direction.
* We may disclose personal information if we believe that disclosure is in
accordance with, or required by, any applicable law or legal process,
including lawful requests by public authorities to meet national security or
law enforcement requirements.
* We may share personal information if we believe that your actions are
inconsistent with our user agreements or policies, if we believe that you
have violated the law, or if we believe it is necessary to protect the
rights, property, and safety of Moen, our users, the public, or others.
* We share personal information with our lawyers and other professional
advisers where necessary to obtain advice or otherwise protect and manage our
business interests.
* We may share personal information in connection with, or during negotiations
concerning, any merger, sale of company assets, financing, or acquisition of
all or a portion of our business by another company.
* Between and among our current and future parents, affiliates, and
subsidiaries and other companies under common control and ownership.
* With your consent or at your direction.
* We also share aggregated or de-identified information that cannot reasonably
be used by the recipients to identify you.
ADVERTISING AND ANALYTICS
We allow others to provide analytics services and serve advertisements on our
behalf across the web and in mobile apps. These entities may use cookies, web
beacons, device identifiers, and other technologies to collect information about
your use of our Services and other websites and applications, including your IP
address, web browser, mobile network information, pages viewed, time spent on
pages or in mobile apps, links clicked, and conversion information. This
information may be used by Moen and others to, among other things, analyze and
track data, determine the popularity of certain content, deliver advertising and
content targeted to your interests on our Services and other websites, and
better understand your online activity. For more information about
interest-based ads, or to opt out of having your web browsing information used
for behavioral advertising purposes, please visit www.aboutads.info/choices.
TRANSFER OF INFORMATION TO THE UNITED STATES AND OTHER COUNTRIES
Moen is headquartered in the United States, and we have operations and service
providers in the United States and other countries. Therefore, we and our
service providers may transfer your personal information to, or store or access
it in, jurisdictions that may not provide levels of data protection that are
equivalent to those of your home jurisdiction. We will take steps to ensure that
your personal information receives an adequate level of protection in the
jurisdictions in which we process it.
YOUR CHOICES
Account Information
Registered users may update and correct certain account information at any time
by logging into their account at the website where you created the account;
e.g., moen.com. If you wish to delete your account, please log into your account
at the same website you created the account (e.g., moen.com) and select the
options to delete the account, but note that we may retain certain information
as required by law or for our legitimate business purposes. For example, we may
retain some information from closed accounts so that we can comply with the law,
prevent fraud, assist with investigations, resolve disputes, analyze or
troubleshoot service, enforce our agreements, facilitate your ability to
reactivate your account or take other actions permitted by law. Likewise, if
your account is terminated or suspended by us, we may maintain some information
to prevent re-registration.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can
usually adjust your browser settings to remove or reject browser cookies. Please
note that removing or rejecting cookies could affect the availability and
functionality of our Services.
Communications Preferences
You may opt out of receiving promotional emails from Moen by following the
instructions in those communications. or, as applicable, by adjusting the
communications options of your account. If you opt out, we may still send you
non-promotional emails, such as those about your account or our ongoing business
relations.
Mobile Push Notifications
With your consent, we may send push notifications to your mobile device. You can
deactivate these messages at any time by changing the notification settings on
your mobile device.
Mobile Device Access
With your consent, certain of our products and services with mobile applications
may access information on your mobile device such as your camera, SMS and email
functionality. You can always withdraw such access by not allowing our products
to access the camera, SMS and email functionality for a specific task or, if for
multiple tasks, going into your device settings and removing the application’s
access to that information. Please note that if you deny or revoke this access,
it could affect the availability and functionality of the product or service and
of certain features of the mobile application.
YOUR CALIFORNIA PRIVACY RIGHTS
The California Consumer Privacy Act or “CCPA” (Cal. Civ. Code § 1798.100 et
seq.) affords consumers residing in California certain rights with respect to
their personal information. If you are a California resident, this section
applies to you.
California Consumer Privacy Act
In the preceding 12 months, we have collected the following categories of
personal information: identifiers, characteristics of protected classifications
under California or U.S. law, commercial information, internet and electronic
network activity, geolocation data, audio and visual information, inferences
drawn about your preferences, and other categories of personal data that relates
to or is reasonably capable of being associated with you. For details about the
precise data points we collect and the categories of sources of such collection,
please see the Collection of Information section above. We collect personal
information for the business and commercial purposes described in the Use of
Information section above. In the preceding 12 months, we have disclosed the
following categories of personal information for business purposes to the
following categories of recipients:
Category of Personal Information
Categories of Recipients
Identifiers
Between and among companies which are under common ownership with us; vendors,
service providers and consultants that perform services on our behalf; companies
which store and process data on our behalf; companies which perform data
analytics for us; companies which help service and install our products;
companies which help deliver and track our products that are ordered, replaced
or repaired; companies which provide information to you about where to find or
have installed our products and services; law firms; companies which send you
information about products on our behalf; and companies which you have requested
or authorized us to share your personal information with
Internet and electronic network activity information
Companies which store and process data on our behalf; companies which perform
data analytics for us
Commercial information
Between and among companies which are under common ownership with us; vendors,
service providers and consultants that perform services on our behalf; companies
which store and process data on our behalf; companies which perform data
analytics for us; companies which help service and install our products;
companies which help deliver and track our products that are ordered, replaced
or repaired; companies which provide information to you about where to find or
have installed our products and services; law firms; companies which send you
information about products on our behalf; and companies which you have requested
or authorized us to share your personal information with
Audio and visual information (e.g., recorded customer service calls)
Companies which store and process data on our behalf
Demographic information
Vendors, service providers and consultants that perform services on our behalf;
companies which store and process data on our behalf; companies which perform
data analytics for us; companies which provide information to you about where to
find or have installed our products and services; and companies which send to
you information about products on our behalf
We allow our advertising partners to collect certain device identifiers and
electronic network activity via our Services to show ads that are targeted to
your interests. To opt out of having your personal information used for targeted
advertising purposes, please see the Advertising and Analytics section above.
Moen does not sell your personal information.
We may provide discounts, coupons, and other benefits for customers who sign up
to receive our marketing emails or join certain discount programs. When you
participate in such a program, we collect personal information from you, such as
identifiers like your name and email address and commercial information like
your purchase history. You can opt into such a program by following the sign-up
instructions, and you have the ability to opt-out of the incentive at any time
by following the instructions in the emails received. In some cases, we may
provide additional terms and conditions, which we will provide to you when you
sign up. The value of your personal information is reasonably related to the
value of the offer or discount presented to you.
Subject to certain limitations, you have the right to (1) request to know more
about the categories and specific pieces of personal information we collect,
use, and disclose, (2) request deletion of your personal information, and (3)
not be discriminated against for exercising these rights. You may make these
requests by calling 1-800-289-6636 or visiting this page www.moen.com/ccpa. We
will verify your request by asking you to provide information about yourself and
past history. We will not discriminate against you if you exercise your rights
under the CCPA.
If we receive your request from an authorized agent, we may ask for evidence
that the request is being made by you, as described above, and that you have
provided such agent with a certified power of attorney or that the agent
otherwise has valid written authority to submit requests to exercise rights on
your behalf.
Data Retention
We store the information we collect about you for as long as is necessary for
the purpose(s) for which we originally collected it, or for other legitimate
business purposes, including to meet our legal, regulatory, or other compliance
obligations.
CONTACT US
If you need information or have any questions or concerns about this Privacy
Policy or our use of your Personal Information, or wish to review or access all
of your Personal Information, you may contact our Manager, Digital Experience
Marketing via e-mail at webmaster@moen.com, or via mail at Moen Incorporated,
Website Privacy, 25300 Al Moen Drive North Olmsted, OH 44070, or via telephone
at 1-800-BUY-MOEN. We will consider your request in accordance with applicable
laws. Note that we may require additional information from you in order to
verify your identity, before we can process any request regarding your personal
information.
* Get InspiredFrom project advice to design planning, we'll help you get
started.
* Need Support?Let us help you find a solution to the problem you're having.
* Send Me UpdatesSign up to receive Moen design trends and tips.
© 2023 Moen Incorporated
As the #1 faucet brand in North America, Moen offers a diverse selection of
thoughtfully designed kitchen and bath faucets, showerheads, accessories, bath
safety products, garbage disposals and kitchen sinks for residential and
commercial applications each delivering the best possible combination of
meaningful innovation, useful features, and lasting value.
Select Language
Select LanguageEnglishEnglishFrançaisEnglishEnglish中文简体EspañolEnglish
* Professional
* Commercial
* Bathroom
* Kitchen
* Inspiration
* Contact
* Send me updates
OUR COMPANY
*
* Careers
* Press Room
* Shower Planning
*
SERVICE
* Product Help
* Installation Help
* FAQs
* Smart Shower Support
* Warranty Information
* Register Your Product
*
* Drain Replacement
* Cartridge Replacement
* Faucet Finder
* Return Policy
* Facebook
* Twitter
* YouTube
* Pinterest
* Instagram
* Spotify
* Houzz
* Product Recalls
* Feedback
* Sitemap
* Privacy Policy
* Legal Notice
* CA Supply Chain Act
We use cookies on this website. We use these cookies to enhance your user
experience, improve the quality of our site, and to show you marketing that is
more likely to be relevant to your interests. We also allow third parties,
including our advertising partners, to place cookies on our websites. By
continuing to use this website, you consent to the placement and use of cookies
as described in our Privacy Policy . If you would like to disable the use of all
cookies, including those placed by advertisers, please use your browser's
settings to reject cookies on this site.
Accept
CartMenucloseSearchArrow - Darkgrid viewlist viewtooltipfilter
menuClosewarningnext slideicon arrow right thickMoen®
Plusphone-revenvelopeFacebookTwitterYouTubePinterestInstagramSpotifyHouzzArrow
left ThickInspiredGearEmailLamp IconIcon Check SelectedIdentify Product Iconlink
Arrow Tick
Rightstar-ratingcameraphotofaucet-id-mobile-frame-cornerexclamation-mark-in-a-circlenoyesdrag-drop-image-icon
Feedback
Close
Moen
PLEASE SELECT A CATEGORY FOR YOUR FEEDBACK.
Website Feedback
Product Support