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Loading ×Sorry to interrupt CSS Error Refresh Skip to Main Content Cornerstone Support Central * Home * More Expand search Close search Log inAccount Management Knowledge Central Search Save as Bookmark Title for this search You can bookmark upto 20 searches Save Saved Bookmarks Oops! There is nothing here. Zilch. Return to search and create your first bookmark. All Content Knowledge CSX Online Help Edit Page Layout Reset ChangesApply Changes Rearrange Facets Search Results Title Summary Url Metadata Icon Tag WHAT IS LOREM IPSUM? LOREM TEXT https://www.lipsum.com/ Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. Created Date : 4/22/2019 2:13 PM Advanced Search Enter search terms in one or all the boxes With the exact phrase With one or more words Without the words Filter Showing page 1 of 1381 of 13803 results (0.893 seconds). Sort by RelevanceSort by Created Date NARROW YOUR SEARCH * Sort By * Alphabetically (a-z) * Alphabetically (z-a) * Count (desc) * Count (asc) KB & Cases Product Source CSX 9432 EdCast 427 TLK/Lumesse 151 All 87 * Sort By * Alphabetically (a-z) * Alphabetically (z-a) * Count (desc) * Count (asc) KB & Cases Product Suite Learning 3335 General Features 1420 Performance & Careers 1388 Analytics 974 Recruiting 911 Other 416 Edge Import & Data Load Wizard 340 Edge Marketplace Integrations 260 Cornerstone HR (CHR) 255 Edge APIs & Connectors 229 See more * Sort By * Alphabetically (a-z) * Alphabetically (z-a) * Count (desc) * Count (asc) KB & Cases Product Category Report Builder - Reporting 2.0 762 ILT 596 Reviews 484 LXP Web Related 420 System Preferences 379 Transcript 347 Edge Import - Other 280 Course Catalog 278 Email Administration 266 Security Roles & Permissions 252 See more * Sort By * Alphabetically (a-z) * Alphabetically (z-a) * Count (desc) * Count (asc) CSX Online Help Topic Learning 1084 Performance and Careers 551 General Features 546 Recruiting 540 Edge and Existing Tech Projects 233 Analytics 210 Cornerstone CHR 109 Content Studio 33 Troubleshooting Guides 14 Quick Start Guides 13 See more Showing page 1of 1381 of 13803 results (0.893 seconds). KNOWLEDGE ADD USER(S) TO A PERFORMANCE REVIEW TASK (AND OTHER PERFORMANCE RELATED TASKS) KNOWLEDGE https://cornerstoneondemand.my.site.com/s/articles/How-to-add-user-to-Performance-Review-Task Did You Know? The task will maintain progress (i.e. if a user is re-added to the performance review ....A user might need to be added to a performance review task if: User wasn't included in the availability of the task at the time it was assigned. User was removed from the task. If user was not included in the availability at the time the task was assigned: Recommended steps to allow the system to assign the task to target user: Login into porta Article Number:000025508 Last Published Date:11/30/2023 1:14 PM KNOWLEDGE HOW TO CAPTURE A FIDDLER TRACE USING THE BROWSER KNOWLEDGE https://cornerstoneondemand.my.site.com/s/articles/How-to-capture-a-fiddler-trace-using-the-browser An actual Fiddler Trace is preferred but in you cannot provide it, (e.g. you are using Linux/UNIX system or cannot install fiddler for corporate security reasons), below are alternative methods for obtaining a trace using IE or Chrome: Using Internet Explorer Using Google Chrome Using Microsoft Edge Using Internet Explorer (version may vary) Log in to your CSOD portal. Click F12 to turn on the dev.... Article Number:000025792 Last Published Date:11/30/2023 1:16 PM KNOWLEDGE GLOBAL CUSTOMER SUPPORT CASE SEVERITY AND PRIORITY KNOWLEDGE https://cornerstoneondemand.my.site.com/s/articles/Global-Customer-Support-Case-Severity-and-Priority On 3 December 2021, we introduced the ability for customers to log a Severity 1 or Severity 2 case in Support Central. Previously, customers were only able to log a Severity 3 case, assigning it a priority of 1, 2 or 3. Now, when submitting a case there will be the following options: Severity 1: System Unavailable Severity 2: Module Down/System Latency Severity 3: P1 Severity 3: P2 Severity 3: P3 .... Article Number:000025573 Last Published Date:12/18/2023 12:47 AM KNOWLEDGE HOW CAN I SUGGEST A CSX PRODUCT ENHANCEMENT OR CHANGE? KNOWLEDGE https://cornerstoneondemand.my.site.com/s/articles/What-is-Suggestion-City-and-Where-Can-I-Find-It Consider joining the Release and Patch Information Community in the Cornerstone Success Center to ke....Suggestion City is a community in the Cornerstone Success Center where customers can search for and vote upon, or submit product ideas and suggestions for product management to consider. Suggestion City is just one of many ways that Cornerstone captures direct customer feedback and ideas but it's very impactful. When Product Management has an u Article Number:000025605 Last Published Date:11/30/2023 1:16 PM KNOWLEDGE HOW TO CREATE A NEW SINGLE SIGN-ON (SSO) CONFIGURATION? KNOWLEDGE https://cornerstoneondemand.my.site.com/s/articles/How-to-create-a-new-Single-Sign-On-SSO-configuration What is SSO? Single Sign-On (SSO) is an authentication process that allows a user to access multiple....We are implementing a new SSO configuration and need to work with a technical resource at Cornerston....In .... Article Number:000017164 Last Published Date:11/30/2023 1:38 PM KNOWLEDGE CASE CREATION GUIDELINES - API KNOWLEDGE https://cornerstoneondemand.my.site.com/s/articles/Case-Creation-Guidelines-API You may also be interested in these related articles: How to enable API / Web Services Where do I fi....How to Troubleshoot - API Have you purchased the web service API? Yes - Check if the API service is enabled for your portal. No - Check How to enable API / Web Services Check if the API credentials are correct Check if the user associated with the API credentials has appropriate permission Online detailed documentation on API. Please visit Where do Article Number:000017334 Last Published Date:11/30/2023 1:17 PM KNOWLEDGE CORNERSTONE SUPPORT CENTRAL FAQS FOR DSCS KNOWLEDGE https://cornerstoneondemand.my.site.com/s/articles/Cornerstone-Support-Central-FAQs-for-DSCs You may also be interested in this related article: Cornerstone Support Central How to Videos for DS....As previously shared, to continue to provide you with the best possible support experience we have upgraded Cornerstone’s Support Central. This upgrade includes a new look and feel, plus your ability to: Add and remove your own Designated Support Contacts (DSCs) View and manage all the contacts associated with your organization View and create case Article Number:000005506 Last Published Date:11/30/2023 1:15 PM KNOWLEDGE WHAT IS A COPY DOWN? KNOWLEDGE https://cornerstoneondemand.my.site.com/s/articles/What-is-a-copydown You may also be interested in these related articles: Unable to log into Pilot or Stage after copy d....How do we request a copy down? Open a Service Request with Global Customer Support. Provide a prefer....What is a “copy down?” As a Cornerstone customer, you get three separate portals in this top-to-bottom hierarchy: Live: Your Production system with real user data and learning materials. Stage: Where Cornerstone releases new functionality during the Article Number:000018489 Last Published Date:1/21/2024 10:09 AM KNOWLEDGE ADDITIONAL (OR NEW) FTP ACCOUNTS KNOWLEDGE https://cornerstoneondemand.my.site.com/s/articles/Additional-or-new-FTP-Accounts Is it possible to have an additional FTP account?Yes.... Article Number:000017146 Last Published Date:11/30/2023 1:38 PM KNOWLEDGE CASE CREATION GUIDELINES - GENERAL TROUBLESHOOTING AND REPLICATION STEPS KNOWLEDGE https://cornerstoneondemand.my.site.com/s/articles/Case-Creation-Guidelines-General-Troubleshooting-and-Replication-Steps Global Customer Support understands that questions and issues can come up unexpectedly, and we understand your need to get answers as quickly as possible. The fastest path to resolution is to leverage our knowledge base (Knowledge Central) and troubleshooting guides before a case is submitted. Our knowledge base has thousands of articles that address common troubleshooting scenarios. If an issue p.... Article Number:000025698 Last Published Date:11/30/2023 3:25 PM Results per page10 10 20 30 40 50 * Previous * 1 * 2 * 3 * 4 * 5 * 6 * 7 * Next GO TO TOP Search Advanced Search Add Bookmarks More Search Tips Saved Bookmarks Customize Search Tips SEARCH TIPS * Enter just a few key words related to your question or problem * Add Key words to refine your search as necessary * Do not use punctuation * Search is not case sensitive * Avoid non-descriptive filler words like "how", "the", "what", etc. * If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again. * Minimum supported Internet Explorer version is IE9 Page Top Loading