www.freelancer.com Open in urlscan Pro
151.101.130.114  Public Scan

Form analysis
3 forms found in the DOM

<form id="fb_link" class="FacebookSignUpModal-form fl-form" style="display:none">
  <div class="form-step">
    <div id="fb_email_already_linked">
      <p> The email address <span id="fb_link_email"></span> is already associated with a Freelancer account. <span>Enter your password below to link accounts:</span>
      </p>
    </div>
  </div>
  <div class="form-step">
    <label>Username:</label>
    <div id="fb_link_user_display"></div>
  </div>
  <div class="form-step">
    <input id="fb_link_user" type="hidden">
    <label for="fb_link_passwd">Password:</label>
    <input type="password" class="fb_passwd inline-error FacebookSignUpModal-input default-input" id="fb_link_passwd" placeholder="">
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  <div class="link-account-error alert alert-error" style="display:none"></div>
  <div class="form-step">
    <button id="fb_link_btn" type="button" value="Submit" class="fbLinkBtn btn btn-info FacebookSignUpModal-ctaButton"> Link Accounts </button>
    <div class="FacebookSignUpModal-loader Loader Loader--full fb_submit_loading" style="display:none;"></div>
  </div>
</form>

<form id="fb_signup" class="FacebookSignUpModal-form connect_div fb_div fl-form" style="display:none">
  <p>Link your account to a new Freelancer account</p>
  <div id="fb_email_div" class="form-step">
    <label for="fb_email">Email address</label>
    <div id="fb_email"></div>
  </div>
  <div id="fb_email_input_div" class="form-step is-hidden">
    <label for="fb_email_input">Email address</label>
    <input id="fb_email_input" class="FacebookSignUpModal-input default-input" type="text" value="">
    <div class="form-alert" id="chk_valid_email"></div>
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  <div class="form-step control-group">
    <label for="fb_user"> Username </label>
    <input id="fb_user" class="FacebookSignUpModal-input default-input" type="text" value="">
    <div class="form-alert" id="chk_username_exist">Valid username</div>
    <input type="hidden" id="fb_currency">
    <input type="hidden" id="fb_timezone">
  </div>
  <div class="form-step control-group">
    <label id="fb_looking_for_label" class="control-label">I am looking to</label>
    <div class="FacebookSignUpModal-radioButtonGroup button-group" data-toggle="buttons-radio" data-default="
                                 none">
      <label class="FacebookSignUpModal-lookingForButton btn">
        <input type="radio" name="looking_for" id="fb_looking_to_hire" value="Employer" class="required FacebookSignUpModal-radio">Hire </label>
      <label class="FacebookSignUpModal-lookingForButton btn">
        <input type="radio" name="looking_for" id="fb_looking_for_work" class="FacebookSignUpModal-radio" value="Worker">Work </label>
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  <button id="fbSignupBtn" type="submit" value="Submit" class="btn btn-info FacebookSignUpModal-ctaButton">Create Account</button>
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</form>

<form id="fb_login" class="FacebookSignUpModal-form connect_div fb_div fl-form" style="display:none">
  <p>Link to your existing Freelancer account</p>
  <div id="fb-returning-user-fields">
    <div id="fb-return-user-username-field" class="form-step">
      <label for="fb_login_user">Username or Email</label>
      <input id="fb_login_user" class="FacebookSignUpModal-input default-input" type="text">
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      <label for="fb_login_passwd">Password</label>
      <input id="fb_login_passwd" class="FacebookSignUpModal-input default-input" type="password">
      <a class="FacebookSignUpModal-forgotPassword" href="#" onclick="window.open(&quot;/users/forgot.php&quot;,&quot;&quot;,&quot;width=500, height=450, left=100,top=100,menu=no, toolbar=no,scrollbars=yes,resizable=yes&quot;);return false;">
                                   I forgot my password
                                </a>
    </div>
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  <div class="link-account-error alert alert-danger" style="display:none"></div>
  <button type="button" id="fb_link_account_btn" value="Submit" class="fbLinkBtn btn btn-info FacebookSignUpModal-ctaButton">Link Accounts</button>
  <div class="FacebookSignUpModal-loader Loader Loader--full fb_submit_loading" style="display:none;"></div>
</form>

Text Content

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FREELANCER.COM


PRIVACY POLICY

Modified 24 May 2018


OUR PRIVACY OBLIGATIONS

Freelancer.com ("Freelancer") is governed by the Australian Privacy Principles
(APPs) under the Privacy Act 1988 (Cth). The APPs regulate how personal
information is handled by Freelancer.com.

'Personal information' means information or an opinion about an identified
individual, or an individual who is reasonably identifiable. Freelancer's
Privacy Policy applies to personal information collected and/or held by
Freelancer.

This Privacy Policy also explains how we process 'personal data' about people in
the European Union (EU), as required under the General Data Protection
Regulation (GDPR).

We will review this policy regularly, and we may update it from time to time.


THE TYPES OF PERSONAL INFORMATION WE COLLECT AND HOLD

We collect personal information about our users in order provide our products,
services, and customer support. Our products, services, and customer support are
provided through many platforms including but not limited to: websites, phone
apps, email, and telephone. The specific platform and product, service, or
support you interact with may affect the personal data we collect.

Not all information requested, collected, and processed by us is "Personal
Information" as it does not identify you as a specific natural person. This will
include majority of "User Generated Content" that you provide us with the
intention of sharing with other users. Such "Non-Personal Information" is not
covered by this privacy policy. However, as non-personal information may be used
in aggregate or be linked with existing personal information; when in this form
it will be treated as personal information. As such, this privacy policy will
list both types of information for the sake of transparency.

In some situation users may provide us with personal information without us
asking for it, or through means not intended for the collection of particular
types of information. Whilst we may take reasonable steps to protect this data,
the user will have bypassed our systems, processes, and control and thus the
information provided will not be governed by this privacy policy.

In some situations users may provide us personal information over platforms that
are outside our control; for example through social media or forums. Whilst any
information collected by us is governed by this Privacy Policy, the platform by
which it was communicated will be governed by its own Privacy Policy.


HOW WE COLLECT PERSONAL INFORMATION

INFORMATION THAT YOU SPECIFICALLY GIVE US

While you use our products and services you may be asked to provide certain
types of personal information. This might happen through our website,
applications, online chat systems, telephone, paper forms, or in-person
meetings. We will give you a Collection Notice at the time, to explain how we
will use the personal information we are asking for. The notice may be written
or verbal.

We may request, collect, or process the following information:

 * Account Details - username, password, profile picture.
 * Contact Details - email address, phone number.
 * Location Details - physical address, billing address, timezone.
 * Identity Details - full name, proof of identity (e.g. drivers licence,
   passport), proof of address (e.g. utility bill), photograph of the user.
 * Financial Information - credit card details, wire transfer details, payment
   processor details (e.g. skrill, paypal), tax numbers.
 * User Generated Content - project descriptions and attachments, bid
   description, user profiles, user reviews, contest descriptions and
   attachment, user messages etc.



INFORMATION THAT WE COLLECT FROM OTHERS

Users can give permission for us to connect to their account on other platforms
to collect personal information. This includes but is not limited to Facebook,
LinkedIn, and Google. Information collected will be governed by this Privacy
Policy. Users can stop us from collecting data from other platforms by removing
our access on the other platform or by contacting our support team.

Users have the ability to invite non-users to our platform by providing contact
details such as email address. In these situations, the information will be
collected and stored by us to contact the non-user and to prevent abuse of the
invite systems.

Your payment provider may transmit information about the payment that we may
collect or process.

In some situations, personal information of users may be collected from public
sources.

We may collect or process the following information:

 * Basic Details - username, profile picture.
 * Contact Details - email address, phone number.
 * Location Details - Physical Address, billing address, timezone.
 * Financial Information - payment account details (e.g. paypal email address
   and physical address), and wire transfer details.
 * List of contacts - email provider address book.
 * User Generated Content - user profile.



INFORMATION WE COLLECT AS YOU USE OUR SERVICE

We maintain records of the interactions we have with our users, including the
products, services and customer support we have provided. This includes the
interactions our users have with our platform such as when a user has viewed a
page or clicked a button.

In order to deliver certain products or services we may passively collect your
GPS coordinates, where available from your device. Most modern devices such as
smartphones will display a permission request when our platform requests this
data.

When we are contacted we may collect personal information that is intrinsic to
the communication. For example, if we are contacted via email, we will collect
the email address used.

We may collect or process the following information:

 * Metadata - IP address, computer and connection information, referring web
   page, standard web log information, language settings, timezone, etc.
 * Device Information - device identifier, device type, device plugins, hardware
   capabilities, etc.
 * Location - GPS position.
 * Actions - pages viewed, buttons clicked, time spent viewing, search keywords,
   etc.



LINKS TO OTHER SITES

On our website, you will encounter links to third party websites. These links
may be from us, or they may appear as content generated by other users. These
linked sites are not under our control and thus we are not responsible for their
actions. Before providing your personal information via any other website, we
advise you to examine the terms and conditions of using that website and its
privacy policy.


HOW WE USE PERSONAL INFORMATION

The information we request, collect, and process is primarily used to provide
users with the product or service they have requested. More specifically, we may
use your personal information for the following purposes:

 * to provide the service or product you have requested;
 * to facilitate the creation of a User Contract (see Terms of Service for more
   information);
 * to provide technical or other support to you;
 * to answer enquiries about our services, or to respond to a complaint;
 * to promote our other programs, products or services which may be of interest
   to you (unless you have opted out from such communications);
 * to allow for debugging, testing and otherwise operate our platforms;
 * to conduct data analysis, research and otherwise build and improve our
   platforms;
 * to comply with legal and regulatory obligations;
 * if otherwise permitted or required by law; or
 * for other purposes with your consent, unless you withdraw your consent for
   these purposes.



The 'lawful processing' grounds on which we will use personal information about
our users are (but are not limited to):

 * when a user has given consent;
 * when necessary for the performance of a contract to which the user is party;
 * processing is necessary for compliance with our legal obligations;
 * processing is necessary in order to protect the vital interests of our users
   or of another natural person.
 * processing is done in pursuing our legitimate interests, where these
   interests do not infringe on the rights of our users.



We use automated decision when helping matching users to jobs. The primary way
this occurs is through how we rank users. These rankings are produced by
analysing user generated content, user activity and the outcome of jobs; in this
context, user generated content will include reviews that users receive when
completing jobs. More information on these ranking guides can be found in our
community articles. Automated decision making is also used to recommend
potential jobs to our users and as a part of our marketplace security systems.

By signing up with us, you agree to receive messages from us via SMS on
marketplace activity, safeguarding measures, identity confirmation, and
additional updates. We will never provide your information to third parties for
marketing purposes.


WHEN WE DISCLOSE PERSONAL INFORMATION

OUR THIRD PARTY SERVICE PROVIDERS

The personal information of users may be held, transmitted to or processed on
our behalf outside Australia, including 'in the cloud', by our third party
service providers. Our third party service providers are bound by contract to
only use your personal information on our behalf, under our instructions.

Our third party service providers include:

 * Cloud hosting, storage, networking and related providers
 * SMS providers
 * Payment and banking providers
 * Marketing and analytics providers
 * Security providers



THIRD PARTY APPLICATIONS

Through the Freelancer API it is possible for users to grant third party
applications access to their Freelancer account. Depending on the permissions
that are granted, these applications may be able to access some personal
information or do actions on the users' behalf. These third party applications
are not controlled by us and will be governed by their own privacy policy. Users
are able to remove third party applications from access their data through their
settings.

OTHER DISCLOSURES AND TRANSFERS

We may also disclose your personal information to third parties for the
following purposes:

 * if necessary to provide the service or product you have requested;
 * we receive court orders, subpoenas or other requests for information by law
   enforcement;
 * if otherwise permitted or required by law; or
 * for other purposes with your consent.



As we are a global company, with offices around the world, your personal
information may be processed by staff in any of our offices. Freelancer
currently has offices in Australia, The Philippines, The United Kingdom, Canada,
and Argentina.


ACCESSING, CORRECTING, OR DOWNLOADING YOUR PERSONAL INFORMATION

You have the right to request access to the personal information Freelancer
holds about you. Unless an exception applies, we must allow you to see the
personal information we hold about you, within a reasonable time period, and
without unreasonable expense for no charge. Most personal information can be
accessed by logging into your account. If you wish to access information that is
not accessible through the platform, or wish to download all personal
information we hold on you in a portable data format, please contact our Privacy
Officer.

You also have the right to request the correction of the personal information we
hold about you. All your personal information can be updated through the user
settings pages. If you require assistance please contact our customer support.


EXERCISING YOUR OTHER RIGHTS

You have a number of other rights in relation to the personal data Freelancer
holds about you, however, there may be restrictions on how you may exercise the
rights. This is largely due to the nature of the products and services we
provide. Much of the data we collect is in order to facilitate contracts between
users, facilitate payments, and provide protection for the legitimate users of
our marketplace - these data uses are protected against the below rights.

You have the right to:

 * seek human review of automated decision-making or profiling
 * opt-out of direct marketing, and profiling for marketing
 * erasure
 * temporary restriction of processing.



Human review of automated decision making / profiling - In the case of our
ranking algorithms, it is not possible to exercise this right as this ranking is
a fundamental part of the marketplace that users participate in, opting out
would mean not being able to participate in the marketplace. Decisions affecting
marketplace security are already reviewed by humans.

Direct marketing and profiling - users can control what emails they receive
through their settings page.

Erasure - Most personal information and user generated content cannot be deleted
as they are used to support contracts between users, document financial
transactions, and are used in providing protecting other legitimate users of the
marketplace. In the case of non-personal data that can be linked with personal
data, it will either be erased or otherwise anonymised from the personal data.

Temporary restriction to processing - under certain circumstances you may
exercise this right, in particular if you believe that the personal data we have
is not accurate, or you believe that we do not have legitimate grounds for
processing your information. In either case you may exercise this right by
contacting our privacy officer.

Unless stated above, users may exercise any of the above rights by contacting
our Privacy Officer.

Freelancer, with its partnership and commitment to Security and Privacy with
Microsoft, also provides a link to their Privacy Statement.
https://privacy.microsoft.com/en-us/privacystatement


TO CONTACT OUR PRIVACY OFFICER

If you have an enquiry or a complaint about the way we handle your personal
information, or to seek to exercise your privacy rights in relation to the
personal information we hold about you, you may contact our Privacy Officer as
follows:

By Email:
privacy-officer@freelancer.com

By Mail:
Attn: Privacy Officer
Level 37, Grosvenor Place
225 George Street, NSW 2000 Australia

For the purposes of the GDPR, our Privacy Officer is also our Data Protection
Officer (DPO).

While we endeavour to resolve complaints quickly and informally, if you wish to
proceed to a formal privacy complaint, we request that you make your complaint
in writing to our Privacy Officer, by mail or email as above. We will
acknowledge your formal complaint within 10 working days of receipt.

If we do not resolve your privacy complaint to your satisfaction, you may lodge
a complaint with the Office of the Australian Information Commissioner (OAIC) by
calling them on 1300 363 992, making a complaint online at www.oaic.gov.au, or
writing to them at OAIC, GPO Box 5218, Sydney NSW 2001.

If you are in the European Union, you can choose to instead lodge a complaint
with your local Data Protection Authority (DPA). The list of DPAs is at
http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.


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