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on the money


AMEX BLACK CARD HOLDERS BLAST ‘SOULLESS’ NYC CENTURION LOUNGE

By Lydia Moynihan

June 22, 2023 | 3:59pm

Membership doesn’t always have its privileges. 

American Express Black Card holders are less-than-impressed with the company’s
not-completely-exclusive Centurion New York at One Vanderbilt, insiders told On
The Money.


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“It’s soulless — you have to go through a turnstile at an office building to get
there,” one recent visitor griped.

For one, the lounge — which opened in March on the 55th floor of the 93-story
skyscraper in Midtown — lacks the atmosphere of rival members-only destinations
like Soho House, Aman and Casa Cipriani, other disillusioned black-card holders
said. 

“Why would you want to go to an office building?” a cardholder asked On The
Money. “The point of a club is to get away from your office. If you are fancy
enough to have a Centurion card, you can easily go somewhere else.”

One visitor of Centurion New York called the lounge “soulless.”Paola
Morrongiello

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“The only thing separating it from an Admirals Club is a wall-mounted display
screen with upcoming flights,” another visitor complained.

The 11,500-foot-space was mainly created as an additional perk for Amex’s Black
Card members, who must spend at least $250,000 on their card annually and pay a
$10,000 yearly fee. 

It includes a restaurant run by celebrity chef Daniel Boulud, art from collector
Jamie Stagnitta and wraparound views of Manhattan.

To make matters worse, many Black Card holders are also grumbling about
non-Centurion members being allowed into their “soulless” sanctuary when booking
a reservation through American Express-owned Resy. 

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“With Black Cards costing $10,000 each and platinum cards costing $695, it’s
clear that the differentiation between the two cards is minimal and people are
going to drop their Black Cards and just pay for platinum as a result,” a source
said.

Yet, it’s the overall vibe that has Black Card holders questioning whether the
lounge is a total waste of money — even if they may not be ready to ditch their
prized status.

What do you think? Post a comment.

“The bar has the energy of a Mastro’s in Phoenix,” a source said, referring to a
steakhouse chain.


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Filed under american express ,  clubs ,  credit cards ,  on the money ,  one
vanderbilt ,  6/22/23
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