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SAP FOR ME


With the SAP for Me portal, you get personalized access to your entire SAP
product portfolio.
Learn how to get accessHave your S-User ID ready? Log in now




   

 * Overview

 * How to Get Access

 * Key Capabilities

 * Customer References

 * Expert Blogs

 * FAQ




SAP FOR ME IS MADE FOR OUR CUSTOMERS AND PARTNERS

GAIN COMPREHENSIVE TRANSPARENCY WITH A PERSONALIZED ACCESS POINT



In today's 24x7 business environment, time is your most precious resource. The
SAP for Me portal enables you to interact with SAP, get immediate guidance to
the best solutions for your business, and access important alerts, metrics, and
insights about your SAP product portfolio from a single access point.

 * Enhanced transparency into your existing SAP portfolio 
 * Support for fast, effective decisions with a single source of truth 
 * Fast access to data and trainings, increasing the ROI of your SAP solution
   investment



 * View the demo




GET STARTED WITH SAP FOR ME

TO ACCESS SAP FOR ME, AN S-USER ID IS REQUIRED.

Need an S-user ID?

Contact your company's S-user super administrator to request an individual
S-user ID.

 

Don't know who your company's super administrator is? 

Contact the Customer Interaction Center for assistance:

 

Call us

Contact us

Chat now

 * Have your S-user ID ready? Log in now




KEY CAPABILITIES

CUSTOMER



 * Portfolio and products
   Get a 360-degree view of your products, including road maps and innovations.
 * Finance and legal
   Review your SAP orders, licenses, invoices, consumption, and balance
   statements.
 * Systems and provisioning
   Manage your cloud and on-premise systems, as well as their availability and
   status.
 * Knowledge and learning
   Explore opportunities to enhance your product skills and oversee learning
   journeys and trainings.
 * Services and support
   Review support incidents and manage maintenance and support topics across
   your company.
 * Users and contacts
   Access SAP contacts and manage roles in your company with self-service tools.





PARTNER



 * Partnership
   View key information about your SAP partnership, including partner tracks,
   due diligence status, product authorizations, and groupings and affiliates.
 * Sales and marketing
   Review your business plan, monitor your revenue performance, and manage
   comprehensive deal execution.
 * Customer success
   Monitor your customers’ portfolio, consumption, and renewals. You can also
   view your certified consultants and cloud projects. 
 * Partner solutions
   Learn how to get started to develop your own solutions – and monitor the
   status and progression of those solutions once they're developed. 
   







SEE WHAT CUSTOMERS AND PARTNERS ARE SAYING

The SAP for Me tool allows us to manage our products, support engagements, and
licenses in a simple and effective way, facilitating the management of our
customer center of excellence team.

Diego E. Cohen
Finance and People Systems Manager, MercadoLibre S.R.L.





As an SAP partner and customer, the SAP for Me portal is our one-stop shop for
commercial, administrative, and technical information about our SAP solutions.
With the portal, we're able to easily see an overview of our software portfolio,
which ultimately helps save us time and money.

Gerald Grabner, Operational Excellence, Empleox GmbH







GET THE LATEST NEWS AND TRENDS FROM EXPERTS

Amanda Gong
Senior Project Consultant at Support Experience Process & Innovation Office, SAP

NEW PERSONALIZED HOME PAGE OF SAP FOR ME



Review your recently used applications in SAP ONE Support Launchpad with
predefined cards on the new home page.



 * Read the blog

Aine O'Flynn
Partner Experience Management Principal, SAP

Q1 ENHANCEMENTS TO SAP FOR ME FOR PARTNERS



Learn how we're kicking off 2022 right with enhancements to the SAP partner
experience of SAP for Me.




 * Read the blog

Nathalie Quiblier
Business Product Owner for Cloud Availability in SAP for Me, SAP

CLOUD AVAILABILITY CENTER IN SAP FOR ME



Discover how the Cloud Availability Center tool can show you the availability of
your cloud solutions from SAP.




 * Read the blog

 * Visit SAP for Me in SAP Community




FREQUENTLY ASKED QUESTIONS

What are the benefits of SAP for Me?

SAP for Me is a license-free central access point for all your SAP engagements.
The portal can speed up your major activities to help ensure best-run processes
and simple and fast interactions with SAP. SAP for Me makes disparate
information a thing of the past by helping you find the knowledge you need for
your portfolio in one place.

With SAP for Me, you can access the following capabilities:

Customers:

 * Portfolio and products
   Get a 360-degree view of your products, including road maps and innovations.
 * Finance and legal
   Review your SAP orders, licenses, invoices, consumption, and balance
   statements.
 * Systems and provisioning
   Manage your cloud and on-premise systems, as well as their availability and
   status.
 * Knowledge and learning
   Explore opportunities to enhance your product skills and oversee learning
   journeys and trainings.
 * Services and support
   Review support cases and manage maintenance and support topics across your
   company.
 * Users and contacts
   Access SAP contacts and manage roles in your company with self-service tools.
   

 

Partners:

 * Partnerships
   View your company and partnership details, including partner tracks, SAP
   contacts, sell and service authorizations, support authorizations, and
   grouping.
 * Partner solutions
   Find enablement on how to build your own solutions, monitor the status of
   your developed solutions, and find your AIR key and links to register a new
   solution.
 * Customer success
   Manage your customers by analyzing their license portfolio, cloud
   consumption, upcoming renewals, orders, and contracts, and manage customer
   delivery, such as cloud projects, certified consultants, and next-generation
   cloud delivery migrations.
   
 * Sales and marketing
   Review your business plan, monitor your plan versus actual revenue
   performance, view and manage comprehensive deal execution, and access sales
   applications.





Who is SAP for Me for?

SAP for Me is optimized for specific personas and interests. Every role can find
value in the SAP for Me capabilities and information, while still having a
unique experience. For example:

 * Enterprise architects can leverage the full spectrum of SAP for Me across
   products, systems, provisioning, finance, and learning.
 * License managers can monitor the financial aspects of your SAP portfolio and
   its performance.
 * Support managers can make use of a vast amount of connected information to
   provide the best service to your company. 
   

Learn more about these roles





What is new with SAP for Me?

SAP for Me is an overarching customer portal that provides a consolidated view
of your SAP solution portfolio. Instead of collecting material from multiple
portals, you can find aggregated information in a central place. SAP for Me
accumulates data from various sources (or "satellites") and presents it in a
product-centric way. Through context-specific key metrics and alerts, the
intelligent home screen provides at-a-glance insights into your SAP product
portfolio, systems and system status, license utilization, learning journeys,
and support cases. From there, you can be directed to the right place to
complete a specific task – making SAP for Me your digital companion guiding you
through a variety of SAP resources.






Where can I go to learn more about SAP for Me?

 * Visit SAP Community to post questions to knowledgeable users and SAP experts
   or share ideas, opinions, and information about SAP for Me.
 * Visit SAP Help Portal to find documentation about SAP for Me capabilities,
   self-services, and technical requirements.
 * Visit SAP Support Portal to find more information about the migration of the
   SAP ONE Support Launchpad to SAP for Me.
   
 * Watch the webinars to learn more about the benefits of SAP for Me and how to
   get the most from the features of the portal.





How can I get access to SAP for Me?

 * At this stage, access to SAP for Me is restricted to customers and partners
   with an SAP support user (S-user) and the required authorizations. 
 * Visit SAP Support Portal to find more helpful information about the S-user
   ID.





What should I do if I don’t have a user ID for SAP for Me or have login issues?

As an SAP customer or partner, you may want to have your own S-user ID, which
needs to be generated and assigned to you by a user administrator in your
company. Reach out to your local Customer Interaction Center by phone, e-mail,
or chat if you need to identify a user administrator. To see restricted content,
users need to have special authorizations. These authorizations are assigned to
you by your company user administrator.

Forgot your user ID? Has it been blocked? Experiencing server problems? Your
local Customer Interaction Center has you covered and can be contacted
by phone, e-mail, or chat.






How can I experience the SAP for Me mobile app?

With the SAP for Me mobile app, you can interact with SAP anywhere and anytime.
This app allows you to get comprehensive transparency about your SAP product
portfolio in one place and immediate guidance to the best solution right from
your smartphone.

iOS link in Apple App Store

Android link in Google Play

 





How can I view and pay invoices by credit card?

A brief outline
The "Manage Invoices and Payments" feature in SAP for Me allows you to manage
your invoices and payments online. You can display your invoices on the screen
and pay them conveniently and quickly by credit card. Alternatively, you can pay
the invoice amount by bank transfer or send us a check. Your invoices are
displayed in an overview. 

Browser requirements
Visit me.sap.com/dashboard/FinanceLegal/billing.

Alternatively, you can go to me.sap.com. Please navigate to the Finance and
Legal dashboard through the Customer Dashboards view on the left-hand side. Once
you enter the Finance and Legal dashboard, continue to the Billing tab. To pay
invoices with SAP for Me efficiently, you need a current browser.

Manage Invoices and Payments access in SAP for Me
The Manage Invoices and Payments feature allows you to: 

 * View a list of outstanding invoices and export invoice copies in PDF 
 * Pay your invoices by credit card

Please visit the following link for a complete guide on how to view and pay your
invoices.

To learn more about how to generate your own S-user and access SAP for Me,
please read the FAQs above.


 




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