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TRELLO SUPPORT

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Documentation

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   Getting Started
   * Getting started with Trello
   * How to use Trello like a pro
   * Exporting data from Trello
   * Importing data into Trello
   * What are Trello Workspaces?
   * Configuring your firewall for Trello
   * The Home page
   * Inviting people by using a shareable link
   * Creating template boards
   * Community template gallery
   * Trello Standard
   * Board guests
   * Undoing an action in Trello
   * Which Trello plan is best for me?
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   Using Trello
   * How to format your text in Trello
   * Deleting a board
   * Using Trello with Google Calendar
   * Archiving and deleting cards
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     Creating cards by email
   * Changing the visibility of a board
   * Receiving Trello notifications
   * Copying cards, lists, or boards
   * Adding people to a board
   * Changing board backgrounds
   * Add attachments to cards
   * Adding checklists to cards
   * Filtering for cards on a board
   * Searching for cards and boards
   * Add labels to cards
   * Watching cards, lists, and boards
   * How to use advanced checklists to set due dates
   * Changing permissions on a board
   * Add due dates and start dates to cards
   * Moving cards or lists
   * Closing a board
   * Adding and removing stickers from cards
   * Sanctioned Countries
   * Editing cards
   * Viewing all of your cards
   * Commenting on cards
   * Making sense of Trello's JSON export
   * Sharing links to cards, boards, comments and actions
   * Filtering vs. Searching
   * Printing in Trello
   * Adding cards
   * Adding a member to a card
   * Adding lists to a board
   * Mirroring cards
   * Leaving a board in Trello
   * How to Transfer Board Memberships to a New Account
   * Changing a board's title and description
   * Reopening a closed board
   * Making a user an admin of a board
   * Using keyboard shortcuts in Trello
   * Trello and GDPR - Our Commitment to Data Privacy
   * Creating a new board
   * The Board Menu
   * Removing a member from a board
   * Enabling Two-Factor Authentication for your Trello account
   * Why can't I create a board outside of a Workspace anymore?
   * Getting custom data from Trello into a spreadsheet
   * What to do if your Gold membership is ending
   * What's a Virtual user?
   * Getting the time a card or board was created
   * Turning on international time and date formatting
   * API Rate Limits
   * Deleting attachments from cards
   * Why can't I open file:// links?
   * Troubleshooting a slow board
   * Saved search
   * Starring a Board
   * Cancel Trello Gold
   * Disabling comments on cards
   * Troubleshooting two factor authentication
   * Identifying Workspace admins and board admins
   * Trello’s Privacy Policy update - FAQs
   * Changing Trello profile visibility
   * Does Trello offer support in other languages?
   * Using Emoji reactions in Trello
   * What is an inactive user?
   * Switching between Trello accounts
   * Link cards
   * Suggested actions
   * Card Types
   * Trello navigation
   * What is Trello?
   * Non-Profit and Educational Discounts
   * Changing your language in Trello
   * Cloud Terms of Service - Summary of Changes
   * Trello API documentation
   * What browsers and mobile platforms does Trello support?
   * Submitting feature requests for Trello
   * Cloud Terms of Service - FAQs
   * Trello's Trademark
   * Archiving and deleting lists
   * Bidirectional warning in code blocks
   * Creating a new Trello account
   * Legacy Business Class Subscriptions
   * Mobile card cover settings
   * Moving your Workspace
   * Organization Map
   * Revoking a Trello token
   * Sorting lists
   * Use Atlassian Intelligence to help write or edit content
   * Using Custom Fields
   * What is a card cover?
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   My Trello account
   * Changing your profile picture (avatar)
   * Delete your Trello account
   * Changing your email address
   * Merging and splitting multiple Trello accounts
   * Recovering your Trello account
   * Changing your public name and username
   * The Trello app for Slack
   * Connecting the Trello app for Slack
   * Requested scopes for the Slack app
   * Trello desktop apps
   * How to uninstall the Trello desktop app
   * Trello and Make (formerly Integromat)
   * Privacy
   * Security, backup, and data
   * Logging out of Trello
   * Sales tax for purchases in Trello
   * What to do if your account is compromised
   * Why Support can't grant access to your account
   * Protecting your account from phishing
   * Subject access requests
   * Trello's plans: an update and FAQs
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   Atlassian Access
   * Managed Atlassian accounts for Trello
   * Linking a Trello Enterprise to an Atlassian organization
   * Using Trello with an Atlassian account
   * How to manage Trello in your organization
   * Configure SSO for Trello with Atlassian Access
 * 
   Apps
   * Trello for Wear OS
   * Trello for Android beta program
   * Trello for iPhone
   * Trello for iPad
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   Automation
   * Automation quotas and limits
   * Creating and managing task dependencies
   * Automation variables
   * Synchronizing cards
   * Create email reports with Automation
   * Working with Automation Libraries
   * Administrative powers in Automation
   * Archiving cards automatically
   * Finding or looking up cards (Automation advanced topic)
   * Use Custom Fields in rules
   * Butler Bot vs. Automation in Trello
   * Integrating Jira, Slack and Bitbucket with Automation
   * Arithmetic and formatting in date variables
   * Opening the automation usage log
   * Appending text to a card name or description
   * Issuing HTTP requests
   * Automation time zone
   * Pattern matching and wildcards
   * Special characters
   * Importing/removing Butler Bot commands for legacy accounts
   * Opening the automation activity log
   * Referencing lists by positions instead of names
   * Automation overview
   * Creating and managing automations
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   Power-Ups
   * What are Power-Ups?
   * Power-Ups by Trello
   * Using the Card Repeater Power-Up
   * Trello for Gmail Add-on
   * Using the Jira Power-Up
   * Using the Google Drive Power-Up
   * Using the GitHub Power-Up
   * Using the Evernote Power-Up
   * Trello for Google Chat
   * Integrating Trello with Zendesk
   * Using the Salesforce Power-Up
   * Enabling localStorage
   * Using the Giphy Power-Up
   * Using the Confluence Power-Up
   * Using the Box Power-Up
   * Using the MailChimp Power-Up
   * Troubleshooting Power-Ups not loading
   * Using the Twitter Power-Up
   * GitHub Power-Up organization repos not showing
   * Using the Package Tracker Power-Up
   * Troubleshooting a Power-Up that won't authorize
   * Why does the GitHub Power-Up require read-write access?
   * Handling Power-Ups
   * Repeating an action in Trello
   * The Trello App for Microsoft Teams
   * Trello Dashcards Power-Up
   * Troubleshooting attaching files from Google Drive
   * Using the Calendar Power-Up
   * Using the Card Aging Power-Up
   * Using the Voting Power-Up
   * Using Trello with Microsoft Outlook
 * 
   Templates
   * Creating template cards
 * 
   Trello Premium
   * Invoices and receipts for your Trello subscription
   * Adding observers to boards
   * Can't find Premium features
   * Get the most out of your Premium Workspace
   * What is a deactivated user?
   * Setting up your Premium Workspace
   * Creating collections for Premium Workspaces
   * How billing works with Trello Premium and Standard
   * Multi-board guests
   * Trello Premium user guide
   * Change or cancel your Trello plan
   * How to use Trello Premium like a pro
   * Activate Atlassian Intelligence for your Trello Workspace
 * 
   Trello Enterprise
   * Managed Enterprise accounts
   * Organization insights
   * Finding your Workspace URL for upgrade
   * Organization Visible boards
   * Removing an Enterprise License from a user
   * Enterprise Feature Overview
   * Managing Licensed Members on the Enterprise Admin Dashboard
   * Enterprise Admin Dashboard
   * Domain allowlisting
   * Workspace Reports for Enterprise
   * Add a Workspace to an Enterprise
   * Enterprise Wide Permissions
   * Filtering the Enterprise User Management Dashboard
   * Enterprise Power-Up Administration
   * What is an Enterprise admin?
   * Managing Public Boards Within an Enterprise
   * Member Management Dashboard Stats Box
   * Assign or remove Enterprise admin status
   * Enterprise migration to Atlassian Access
   * Workspaces migration for managed Enterprise members
   * Change who can give Enterprise seats to users
   * Manage Enterprise members and licenses on Atlassian Admin
   * Manage your default Workspace
   * Managing Enterprise Licenses Automatically
   * Requesting additional Trello seats
   * Trello Enterprise and Atlassian accounts
   * What are Enterprise data restrictions?
 * 
   Trello Workspaces
   * Creating a new Workspace
   * Inviting people to a Workspace
   * Manage a Workspace
   * Moving a board to a different Workspace
   * Changing the admins of a Workspace or board
   * Deleting a Workspace
   * Removing people from a Workspace
   * Associating a board with a Workspace
   * Unable to edit a Workspace board
   * Add an admin to a Workspace
   * Workspace admin capabilities
   * Setting the visibility of a Workspace
   * Request Workspace membership as a guest
 * 
   Trello Views
   * Calendar View
   * Workspace Calendar View
   * Dashboard View
   * Map View
   * My Work
   * Project Overview
   * Team Workload
   * Timeline View
   * Single Board Table View
   * Workspace Table View
   * Workspace Views
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   Troubleshooting
   * Loading resources from Trello's CDN
   * Troubleshooting browser issues with Trello
   * Not receiving confirmation emails or password reset emails
   * Notifications are not working
   * Recovering the description or card title that was changed
   * Why can't I create a board?
   * Re-inviting a person to a board
   * Emailed attachments show up as winmail.dat file
   * Reporting Trello bugs
   * Troubleshooting for the iOS app
   * Losing connection to Trello servers
   * Troubleshooting login problems on the iPhone and iPad
   * Merging Workspaces
   * Troubleshooting for the Android app
   * Troubleshooting for the desktop app (Windows and macOS)
 * 
   Trello for Android
   * Where do I find information about Trello's Android app?
   * Mobile push notification settings for Trello
   * Mobile due date reminders
   * Trello on Android
 * 
   Trello for iOS
   * Viewing your cards’ due dates on a calendar in iOS
   * Making changes to a card in iOS
   * All about boards in iOS
   * Trello for iOS Beta Program
   * Accessing Account Settings in iOS
   * Filtering cards on a board in iOS
   * Adding or Removing Members on a Board in iOS
   * Automate with URL Scheme
   * Open Trello links in the iOS App
   * Mobile: Scan Text

Atlassian Support
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Resources
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Using Trello



CREATING CARDS BY EMAIL

You can create cards on a board by writing or forwarding an email to Trello.

To get your email address for a board, log in to Trello in the browser and open
the board you would like to create cards by email on. Open the Menu in the right
sidebar and then click on "Email-to-board". From here, you can select the list
in which the emailed card will be created. You can click on the current list
name ('None' in the below example) to change that to a different list. 

You can also have your email address for that board emailed to you. Please note
that the email address is unique for each board and board member. Also, comments
must be enabled for the board in order to generate the email-to-board address.

The card will show up in the next few minutes after the email is sent.



Each Trello board has a unique email address.


FORMATTING TIPS

When you email a card to Trello, you can immediately add attachments, labels,
and members to the card, in addition to setting the title and description.

 * The Subject of the email becomes the card's title.

 * The Body of the email becomes the card's description.

 * Attachments in the email will be added to the card.

 * Labels: In the subject, add #labelname, #labelcolor, or #labelnumber
   
   * If your label consists of two or more words, in the subject line either
     join the words or use underscores between the words. For example, if your
     label is named "To Do" in the subject line of your email either enter #ToDo
     or #To_Do for the label to render properly on your card.
   
   * If you have multiple labels on a board with the same color or the same
     name, emailing a board with #color or #name will only add the first label
     with that color or name to the card.

 * Members: In the subject, add @username. Members can also be added by putting
   @username in the body of the email on its own line. If you send an email to
   Trello and include other Trello users' email addresses as "to" or "CC"
   addresses, Trello will add them as members of the card as well.


ATTACHMENTS AND EMAIL SIZE

Most emails with attachments will make it into Trello just fine. However, there
is an overall email size limit (above 10MB) that will prevent cards from being
created via email. If this happens, your mail server may send you a message that
it was unable to send the email.

Any images inserted into the email's body will be added as an attachment in the
card, rather than being kept in the card description.


EMAIL THREADS AND DUPLICATED CARDS

The first time a message is sent to the board email address, it will create a
new card. If replying to the email the messages will be added to the original
card as comments. This could happen when the board email address is added to a
long email thread, and it is designed this way to prevent duplicated
cards. Only replies to or forwards from the original email which created the
card will result up in a comment being added to the card. To maintain the
threaded comments in the card, be sure to forward the original email message or
add the board email in the BCC field on your responses.

Cards created using the board email will get tied only for 7 days. After this
period, new replies to the email thread will generate a new card instead of
adding them as comments to the original card.


EMAIL COMMENTS TO CARD 

Each card also has its own email– sending a note to this address will make your
email show up as a comment. You can find a card's email under the "Share" button
on the card back, in the bottom right corner. 




CREATING CARDS BY EMAIL FROM OUR MOBILE APPS

You can view and modify email-to-board settings via the Android app (versions
2021.7 and above).

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ADDITIONAL HELP

Ask the Community
 * Using Trello
 * Show more
 * Using Trello with Google Calendar
 * Archiving and deleting cards

 * Creating cards by email

 * Changing the visibility of a board
 * Receiving Trello notifications
 * Show more

On this pageFormatting tipsAttachments and email sizeEmail threads and
duplicated cardsEmail comments to card Creating cards by email from our mobile
apps
CommunityQuestions, discussions, and articles
 * Your Privacy Choices
 * Privacy Policy
 * Terms of Use
 * Security
 * 2023 Atlassian

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