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WELCOME TO YOUR EVOLVE PUBLIC CHARGING NETWORK

A public EV charging network for the future

Create new evolve account


EVOLVE HAS EVOLVED

As more Islanders switch to low carbon transportation, we have invested in the
Evolve public charging network. 

 

The entire Evolve network now operates on a new technology platform and new
charge points have been installed.

 

The Evolve public EV charging network is simple to use with additional benefits.

 

Find out more


HOW DO I GET READY TO USE THE NETWORK?




CREATE YOUR NEW EVOLVE ACCOUNT


Create an account


DOWNLOAD THE CHARGE GLOBAL APP ON IOS OR ANDROID


Download App


LOG IN TO THE APP WITH YOUR NEW EVOLVE ACCOUNT DETAILS


Log in


STEP BY STEP GUIDE TO PUBLIC CHARGING ON THE EVOLVE NETWORK


REGISTERED EVOLVE USERS CAN CHARGE WITH THE APP OR CHARGING TAG


FIND A CHARGE POINT

Find the closest charging point in the app. In the map view, you’ll be able to
see which charge points are currently available, get directions to the charge
point, and view charging tariffs.

Download App


IDENTIFY YOURSELF

Locate charge point on app. Tap your charging tag to identify yourself at the
charging station, or just swipe to charge in the Evolve app.


PLUG IN & CHARGE

Charging starts when your lead is connected to the selected charging point. The
session is activated when the green tick appears. Go to work, enjoy the park,
have some lunch, dip your toes in the sea, head home. You choose! Follow the
charged kilowatt hours and charging time via the Evolve app.


END CHARGE & UNPLUG

End the charge with the app or tap your charging tag to the reader – whichever
method you used to start your charge. Unplug the lead and you’re ready to go.


YOU ALSO HAVE THREE OPTIONS TO CHARGE AS A ONE-TIME USER

Please note - you will pay an additional 10% for your charging when using the
guest, one time or contactless features.
1


AS A GUEST ON THE APP

 1. Download the Charge Global app
 2. Find charge point and socket number in app
 3. Select ‘Start charging’
 4. Use ‘pay as you go’ option
 5. Add card details
 6. Swipe to charge
 7. Swipe to end charge

2


AS A ONE-TIME USER ON WEBPAGE

 1. Visit www.evolve.je/onetime
 2. Input the charger socket number
 3. Enter your credit/debit card details

3


CONTACTLESS PAYMENTS FOR RAPID AND ULTRA RAPID CHARGERS ONLY

Visa or Mastercard enabled charging can be made at any of the rapid and
ultra-rapid chargers.


LIVE EVOLVE CHARGER MAP




CHARGING TARIFFS

Evolve Registered Users*
Peak tariff per kWh**
Off peak tariff per kWh**
Evolve Registered Users*
7.4kW
Peak tariff per kWh**
0.24p
Off peak tariff per kWh**
0.12p
Evolve Registered Users*
22kW
Peak tariff per kWh**
0.24p
Off peak tariff per kWh**
0.12p
Evolve Registered Users*
50kW
Peak tariff per kWh**
0.24p
Off peak tariff per kWh**
0.12p
Evolve Registered Users*
150kW***
Peak tariff per kWh**
0.24p
Off peak tariff per kWh**
0.12p
**Contactless credit or debit card charging will incur a 10% surcharge
**Peak charging 07:00 - 23:59. Off peak charging 00:00 - 06:59. Rates include
GST
***JE reserves the right to apply a Rapid Charging Overstay Fee of £5 if the
charging session exceeds 2 hours


SAVE MONEY, SAVE THE PLANET

Driving an electric vehicle is good for the planet and your wallet. Use this
calculator to see how much money you could save.

FUEL COSTS

Vehicle TypePlease select an optionSmall car (Vauxhall Corsa or similar)Medium
car (VW Golf or similar)Large car (Mercedes CLA or similar)SUV (VW Tiguan or
similar)MPV (Citroen Berlingo or similar)Panel van (VW Transporter or similar)
Fuel Type*Please select an optionPetrol (£1.45 per litre)Diesel (£1.54 per
litre)

HOW FAR DO YOU DRIVE IN A WEEK?


160 MILES PER WEEK

Low mileageHigh mileage
Calculate Costs

*Fuel costs correct as at 2 February 2024
**Comparison is made with a similar-sized EV charging on our General Domestic
tariff rate of 20.15p using a three-pin plug

You drive 8,320 miles£NaN per year in


SWITCHING TO A SIMILAR SIZED EV COULD SAVE YOU £NAN** PER YEAR

Easycharge Plus would be perfect for you

Home charger installation and free night time charging up to 12,000 miles per
year.

Home Charging


AN EVOLVED PUBLIC CHARGING NETWORK, POWERING THE ISLAND TO A ZERO-CARBON FUTURE

The evolved public charging platform gives Jersey’s EV drivers more benefits.

 * Easy-to-use mobile app (iOS and Android) to manage account and make payments
   through the app or as a one-time user
 * Intuitive app allows EV drivers to find charge points, check availability,
   add favourite stations, view charging history, email charging receipts
 * Access to real time use statistics through the app to see insights into
   charging sessions
 * Transparent pricing. Pricing in the app is what you pay – no hidden costs or
   fees
 * Charging tag to start and end sessions
 * On-Island Evolve support line for customers
 * One-time users can charge at public stations with the one-time payment
   option. These sessions cost 10% more than the standard tariff.
 * Compatible with tens of thousands of international public charge points
   including the UK and Europe via roaming


FREQUENTLY ASKED QUESTIONS


View All FAQs
How do I get a new charging tag?

You can order your Evolve charging tag as part of your initial registration or
any time via the app. It will take five working days from when we receive
notification of your request for your tag to be posted to your address.

On the app, go to Profile. Select charging tags, then order a tag and input your
details.

How to add tags in the app

From the home screen select “Profile” in the bottom right, select “Charging
tags”, select the yellow plus button in the bottom right. Then select “Register
a tag” and enter the code found on your tag.

How to remove tags in the app

Tap ‘Charging tag’ in the app

Tap ‘Remove tag’  

I am a commercial business with multiple EVs. How do I use the network?

You can register multiple tags under one account or create as many vehicle
accounts as you like.


DOWNLOAD THE CHARGE GLOBAL APP

The easiest way to find our new chargers, monitor your charging and manage
payments.

Download IOS Download Android


GET HELP WITH CHARGING

Speak to a member of our knowledgable Evolve charging team.


PHONE

Call us on 01534 505238 or arrange a call back for when it suits you.

Call us


EMAIL

Start an email conversation with a member of our Customer Care team.

Email us


FACEBOOK MESSENGER

Start a chat with our Customer Care team on Facebook Messenger.

Open messenger


YOUR CUSTOMER NUMBER

Your 5 character Customer Number can be found in the top right and bottom left
corners of your bill.


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DAILY SERVICE CHARGE

The Daily Service Charge covers energy support services such as metering,
billing, Customer Care, safety obligations and other energy support services.

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OFF-PEAK

Off-peak means not at the most popular time. Some of our tariffs provide
discounted rates at off-peak times - for example, during certain periods at
night.

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OFF PEAK CHARGING TIMES

Our current off peak electric vehicles times are from 00:00 to 06:59.

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DEDICATED SUPPLY CIRCUIT

A dedicated supply circuit is an electrical circuit that is set aside for a
specific purpose, such as powering a boiler. It will work with a single
appliance only.

It will have its own circuit breaker in your fuse box, and no other device or
appliance will be able to draw power from it. A dedicated supply circuit ensures
that appliances can draw the current they need without overloading your system,
blowing a fuse or tripping an electric circuit.

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INVOICE NUMBER

This can be found on the top right corner of your bill here


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PREMISE NUMBER

This can be found on the top right corner and bottom left corner of your bill.


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PAYMENT SLIP

This can be found at the bottom of your bill here


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PEAK LOAD

Peak load or peak demand is a short period when the demand for electricity is at
its highest.

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KILOWATT HOURS

Electricity consumption is usually measured in kilowatt hours, or kWh for short.
Each kWh of electricity equates to 'one unit of electricity' for billing
purposes. A 1kW (1,000 Watts) appliance in use for one hour = 1kWh (one unit).
The cost per unit used depends on which tariff you are on.

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THREE PHASE

Residential homes are usually served by a single-phase power supply, while
commercial and industrial facilities usually use a three-phase supply.

One difference between single-phase and three-phase is that a three-phase power
supply better accommodates higher loads. Single-phase power supplies are most
commonly used when typical loads are lighting or heating, rather than large
electric motors.

Another important difference between 3-phase power and single phase power is the
consistency of power delivery. Because of the variations in voltage,
single-phase power supply does not offer the same consistency as a three-phase
power supply. A three-phase power supply delivers power at a steady, constant
rate.

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KVA

A kVA is simply 1,000 volt-amps. A volt-amp, or ampere, (VA) is the voltage
times the current feeding an electrical load.

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EMBEDDED GENERATOR

Embedded generators like wind turbines and solar panels are connected to your
electricity supply and provide electricity for onsite use. They also have the
capability to export back to the grid.

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SMART CARD NUMBER

Your Smart Card Number is the 19-digit number displayed below the barcode on
your Smart Card.

The Smart Card Number also contains your six-digit Meter Number that is also
displayed on your meter. You need this to top up a Smart Pay As You Go Meter
whether at a Payzone outlet or online.


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SMART CARD

A Smart Card contains your unique Smart Card Number used when topping up a Smart
Pay As You Go Meter.


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F-CREDIT

F-credit is a Pay As You Go meter display and means Friendly Credit. It is the
period between 9pm and 8am. If the credit on your meter runs out during this
period, your supply will remain on until 8am.

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DECARBONISE

The process of reducing carbon by replacing fossil fuels with fuel that is less
harmful to the environment such as low-carbon electricity.

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REGENERATIVE BRAKING

With conventional braking systems, the kinetic energy that was propelling the
vehicle forward gets converted to unwanted and wasted heat by the friction of
the brakes.

Regenerative braking recaptures much of the car's kinetic energy and converts it
into electricity, so that it can be used to recharge the car's batteries.

In addition to improving the efficiency of a vehicle, regeneration can
significantly extend the life of the braking system, as the mechanical parts
will not wear out as quickly.

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POWER FACTOR

Power factor is the ratio of useful power in kilowatts (kW) to apparent power,
measured in kilovolt amperes (kVA). A perfect power factor would be 1.0, however
in reality this is almost impossible to achieve. Office buildings are usually
between 0.98 and 0.92. Bad power factor is anything below 0.85.

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ELECTRIC FLOW BOILER

Electric flow boilers are simple to install, quiet in operation, 100% efficient
and integrate into most existing radiator or underfloor piped systems. Plus,
with no flue or storage tank, an electric boiler is a space-saving option that
can be installed almost anywhere in your home.

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APPROVED HEATING SYSTEM

A heating system, approved by Jersey Electricity, on a dedicated supply for use
on one of our discounted heating tariffs.

To learn more about what's required for an approved heating system, view our
current approved heating guidelines.

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20-DIGIT PAYMENT CODE

The 20-digit payment code is issued with your receipt for a Pay As You Go (PAYG)
meter top-up. If your meter did not charge automatically, you can do it manually
with the payment code. Press button A on your meter then key in your 20-digit
payment confirmation code on the meter keypad, then press button B. Your meter
will recognise the amount paid and charge accordingly.

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SINGLE PHASE

Single-phase power supplies are most commonly used when typical loads are
lighting or heating, as in a domestic home, rather than large electric motors
and higher loads. Single-phase power is a two-wire alternating current (AC)
power circuit.

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Contact us
hello@evolve.je +44 1534 505238

The Powerhouse, PO Box 45 Queens Road, St Helier, JE4 8NY

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