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TERMS & CONDITIONS

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Terms of use ZeroBees’ terms of use are our contract with you. They include our
commitment as a service provider and your obligations as a customer.
Introduction Welcome to ZeroBees! We’re excited to have you here but before you
start using ZeroBees, we need you to look through and accept these terms. We’ve
done our best to explain it all without using too much jargon, so it’s clear
what we expect from you and what you can expect from us. To make things easier,
we’ve included summary paragraphs at the top of each section to give you a heads
up on what’s coming up. These are your legal rights and obligations, so please
read everything. If you can’t agree to our terms, then you can’t use our
services. If you still have questions or comments after you’ve read these terms,
please go to ZeroBees Central to get in touch. We’d love to help. Last updated
on 30 November 2022. Joining and using ZeroBees In this section we explain how
to subscribe to ZeroBees and use our services. When you see a word in bold, it
will have the same corresponding meaning every time it’s used within these
terms. 1. You and ZeroBees: When we say you or your, we mean both you and any
entity or firm you’re authorised to represent. When we say ZeroBees, we, our or
us, we’re talking about the ZeroBees entity you contract with and pay fees to
based on the edition of the ZeroBees product you’re using. Section 57 shows
which ZeroBees entity you contract with. 2. Our services: Our services consist
of all the services we provide now or in the future, including our online and
mobile accounting and financial products. 3. Creating a subscription: When you
create a subscription to use our services and accept these terms, you become a
subscriber. If you’re the subscriber, you’re the one responsible for paying for
your subscription. 4. People invited to use ZeroBees: An invited user is a
person other than the subscriber who has been invited to use our services
through a subscription. If you’re an invited user, you must also accept these
terms to use our services. 5. User roles and access: As a subscriber inviting
others into a subscription, you should understand the permissions you’re
granting to invited users. Check out information about user roles and levels of
access on ZeroBees Central. In particular, if you’re a small business invited
user and your advisor is the subscriber, you can read more about how that works
on ZeroBees Central. 6. Partner programme: If you participate in our partner
programme, read our additional partner terms. 7. The right to use our services:
Whether you’re a subscriber or an invited user, we grant you the right to use
our services (based on your subscription type, your user role and the level of
access you’ve been granted) for as long as the subscriber continues to pay for
the subscription, until the subscription is terminated, or – if you’re an
invited user – until your access is revoked. 8. Subscriber role: As a
subscriber, you take responsibility for fully controlling how your subscription
is managed and who can access it. It’s quite a big deal! For example: •You
control access to a subscription. You decide who’s invited to use our services
you’ve subscribed to and what kind of access the invited user has. You can
change or stop that access at any time •You’re responsible for resolving any
disputes with any invited users over access to your subscription •You’re
responsible for all your invited users’ activity 9. Rules: Whatever your role,
when you use ZeroBees you agree to follow the rules in section 37. Please read
them and make sure you understand what you should and shouldn’t do. 10. Your
responsibilities: You promise that you’ll keep your information (including a
current email address) up to date. You’re responsible for providing true,
accurate and complete information and for verifying the accuracy of any
information that you use from our services for your legal, tax and compliance
obligations. You’re also responsible for protecting your username and password
from getting stolen or misused. Our service has minimum password standards but
you will ensure that passwords are very strong and not easily guessable. The
stronger the password the better! For more on security generally, check out the
security section below. 11. When we introduce new or revised services: Since
we’re always thinking about how to make ZeroBees the best it can be – seriously,
we’ve got teams dedicated to it – we regularly expand our services. For new or
updated services, there might be additional terms. We’ll let you know what those
terms are before you start using those services. 12. What we own: We own
everything we’ve put into our services unless otherwise stated and excluding
content owned by others. This includes rights in the design, compilation, and
look and feel of our services. It also includes rights in all copyrighted works,
trademarks, designs, inventions, and other intellectual property. You agree not
to copy, distribute, modify or make derivative works of any of our content or
use any of our intellectual property rights in any way not expressly permitted
by us. Pricing Unless you’re in a free trial or other offer period, you’ll need
to pay for a subscription based on the pricing of your selected plan. The
pricing details and other terms of your subscription are explained when you
select your plan. 13. Trial subscriptions: When you first sign up, you can opt
for a free trial if available, based on the terms specified at the time. If you
choose to continue using our services after the trial, you’ll be billed when you
add your billing details into our services, explained in more detail in the
pricing plan and on ZeroBees Central. If you choose not to continue using our
services following a trial, you may delete your organisation by requesting to
Customer Support. 14. ZeroBees pricing plans: Your use of our services generally
requires you to pay a monthly subscription fee based on your subscription type
(the subscription fee). The pricing plan consists of the subscription and
subscription fees we offered you, including invoicing, payment, auto-renewal and
cancellation terms. The pricing plan may vary by region and includes information
set out in the offer details and pricing page. We may update or amend the
pricing plan from time to time. The terms of the pricing plan form part of these
terms. As with any other changes to our terms, changes to the pricing plan won’t
apply retrospectively and, if we make changes and you’re a subscriber, we’ll
make every effort to let you know (take a look at section 62 to see how and when
we’ll notify you). Check out how to change pricing plans on ZeroBees Central.
Depending on your region, subscription fees may be inclusive or exclusive of
transactional taxes where relevant (like VAT and GST), as reflected in the
pricing plan. 15. Taxes for your use of our services: You’re responsible for
paying all other external fees and taxes associated with your use of our
services wherever levied. Your responsibility includes withholding tax if it
applies, unless we already process that withholding tax. We may collect
geographical location information to determine your location, which may be used
for tax purposes. This means location information you give us must be accurate
for tax residency purposes. 16. Additional services: Depending on where you’re
based and how you use our services, you may be able to take advantage of
additional services that ZeroBees offers – like payroll, expenses or projects.
These might incur an additional fee that we’ll let you know about when you sign
up for those services. 17. Importance of timely payments: In order to continue
accessing our services, you need to make timely payments based on the pricing
plan you selected. To avoid delayed or missed payments, please make sure we have
accurate payment information. If we don’t receive timely payments, we may
suspend access to your subscription until the payment is made. Data use and
privacy ZeroBees uses your data to provide our services to you. Our privacy
notice is an important part of these terms and describes in more detail how we
deal with personal data, like your name and email address. 18. Use of data: When
you enter or upload your data into our services, we don’t own that data but you
grant us a licence to use, copy, transmit, store, analyse, and back up all data
you submit to us through our services, including personal data of yourself and
others, to: enable you to use our services; allow us to improve, develop and
protect our services; create new services; communicate with you about your
subscription; send you information we think may be of interest to you based on
your marketing preferences; and disclose to third party service providers and
partners to enable and support such purposes. 19. Use of your own personal data:
We respect your privacy and take data protection seriously. In addition to these
terms, our privacy notice sets out in detail how we process your own personal
data that you enter into ZeroBees, like your name and email address. 20. Use of
personal data you enter about others: Depending on where your contacts are
based, our data processing terms may also apply to the personal data of others
(such as your customers, suppliers and employees) that you enter into ZeroBees.
21. Anonymised statistical data: When you use our services, we may create
anonymised statistical data from your data and usage of our services, including
through aggregation. Once anonymised, we may use it for our own purposes, such
as to provide and improve our services, to develop new services or product
offerings, to identify business trends, and for other uses we communicate to
you. 22. Data breach notifications: Where there has been unauthorised access to
personal data that you’ve entered into ZeroBees, we’ll let you know and, where
possible, give you information about what has happened. Depending on the nature
of the unauthorised access, and the location of your affected contacts, you may
be required to assess whether the unauthorised access must be reported to the
contact and/or a relevant authority. We think you’re best placed to make this
decision, because you’ll have the most knowledge about the personal data you
have entered in your ZeroBees subscription. Confidential information We take
reasonable precautions to protect your confidential information and expect that
you’ll do the same for ours. 23. Keeping it confidential: While using our
services, you may share confidential information with us, and you may become
aware of confidential information about us. You and we both agree to take
reasonable steps to protect the other party’s confidential information from
being accessed by unauthorised individuals. You or we may share each other’s
confidential information with legal or regulatory authorities if required to do
so. Security We take security seriously and you should too! To help protect our
services and your data, we offer added security features such as multi-factor
authentication. 24. Security safeguards: We’ve invested in technical, physical
and administrative safeguards to do our part to help keep your data safe and
secure. Read more about these measures on the security page on our website.
While we’ve taken steps to help protect your data, no method of electronic
storage is completely secure and we cannot guarantee absolute security. We may
notify you if we have reason to believe that someone has accessed (or may be
able to access) your account without authorisation and we may also restrict
access to certain parts of our services until you verify that access was by an
authorised user. 25. Account security features: We may introduce security
features to make your account more secure, such as multi-factor authentication.
Depending on where you are in the world or what services you’re using, we may
require you to adopt some of these features. Where we make the use of security
features optional, you’re responsible (meaning we’re not liable) for any
consequences of not using those features. We strongly encourage you to use all
optional security features. 26. Playing your part to secure your data: You have
an important part to play by keeping your login details secure, not letting any
other person use them, and by making sure you have strong security on your own
systems. If you realise there’s been any unauthorised use of your password or
any breach of security to your account or email address linked to your account,
you need to let us know immediately. You also agree not to use free-form fields
in any of ZeroBees’ systems or services to store personal data (unless it’s a
field explicitly asking for personal data - like a first name or a last name),
credit card details, tax identifiers or bank account details. Maintenance,
downtime and data loss We really try to minimise any downtime, but sometimes
it’s necessary so we can keep our services updated and secure. You also may have
occasional access issues and may experience data loss, so backing up your data
is important. 27. Availability: We strive to maintain the availability of our
services, and provide online support, 24 hours a day. On occasion, we need to
perform maintenance on our services, and this may require a period of downtime.
We try to minimise any such downtime. Where planned maintenance is being
undertaken, we’ll attempt to notify you in advance but can’t guarantee it. 28.
Access issues: You know how the internet works – occasionally you might not be
able to access our services and your data. This might happen for any number of
reasons, at any time. 29. Data loss: Data loss is an unavoidable risk when using
any technology. You’re responsible for maintaining copies of your data entered
into our services. For information on how to do that, check out how to export
data out of ZeroBees on ZeroBees Central. 30. No compensation: Whatever the
cause of any downtime, access issues or data loss, your only recourse is to
discontinue using our services. 31. Problems and support: If you have a problem
and none of our FAQs can help you resolve it, please contact our support team
through ZeroBees Central. 32. Modifications: We frequently release new updates,
modifications and enhancements to our services, and in some cases discontinue
features. Where this occurs, we’ll endeavour to notify you where practical (for
example, by email, on our blog, or within our services when you log in). Do’s
and don’ts This section is super important because it outlines how you can (and
can’t) use our services. Much of it will be common sense. 33. Feedback: We love
your feedback and may use it without restriction. 34. Help using our services:
We aim to provide relevant guidance and support to help you use our services.
You agree to use our services only for lawful business purposes and in line with
the instructions and guidance we provide. 35. Limitations: Some of our services
may be subject to limits such as a cap on the number of sites that can be
entered within our platform. 36. No-charge or beta services: Occasionally we may
offer a service at no charge – for example a free beta service, or a
time-limited trial account. Because of the nature of these services, you use
them at your own risk. 37. While we can’t cover everything here, we do want to
highlight a few more examples of things you mustn’t ever do: •Undermine the
security or integrity of our computing systems or networks. •Use our services in
any way that might impair functionality or interfere with other people’s use.
•Access any system without permission. •Introduce or upload anything to our
services that includes viruses or other malicious code. •Share anything that may
be offensive, violates any law, or infringes on the rights of others. •Modify,
copy, adapt, reproduce, disassemble, decompile, reverse engineer or extract the
source code of any part of our services. •Resell, lease or provide our services
in any way not expressly permitted through our services. •Repackage, resell, or
sublicense any leads or data accessed through our services. •Commit fraud or
other illegal acts through our services. •Act in a manner that is abusive or
disrespectful to a ZeroBees employee, partner, or other ZeroBees customer. We
will not tolerate any abuse or bullying of our ZeroBees employees in any
situation and that includes interaction with our support teams. Termination You
can easily terminate your subscription with one month’s written notice. We may
terminate your subscription as well with the same notice. If you violate these
terms, we may terminate your subscription immediately. 38. Subscription period:
Your subscription continues for the period covered by the subscription fee paid
or payable. At the end of each billing period, these terms automatically
continue for a further period of the same duration as the previous one, provided
you continue to pay the subscription fee in accordance with the pricing plan.
You may choose to terminate your subscription at any time by providing one
month’s written notice in advance. You’ll still need to pay all relevant
subscription fees up to and including the day of termination. For more
information, check out how to cancel a subscription on ZeroBees Central. 39.
Termination by ZeroBees: ZeroBees may choose to terminate your subscription at
any time by providing you with one month’s written notice in advance. ZeroBees
may also terminate or suspend your subscription or access to all or any data
immediately if: •you breach any of these terms and do not remedy the breach
within 14 days after receiving notice of the breach, •you breach any of these
terms and the breach cannot be remedied, •you fail to pay subscription fees, or
•you or your business become insolvent, your business goes into liquidation or
has a receiver or manager appointed over any of its assets, you become insolvent
or make any arrangement with your creditors, or become subject to any similar
insolvency event in any jurisdiction. 40. No refunds: No refund is due to you if
you terminate your subscription or ZeroBees terminates it in accordance with
these terms. 41. Retention of your data: Once a subscription is terminated by
you or us, it is archived and the data submitted or created by you is no longer
available to you. We retain it for a period of time consistent with our data
retention policy, during which, as a subscriber, you can reactivate your
subscription and once again access your data by paying the subscription fees.
Find out more about reactivating your ZeroBees subscription on ZeroBees Central.
We retain data in case you need it as part of your record retention obligations,
but you can get in touch with us to have your data removed completely if you
wish. Liability and indemnity This section is important as it outlines liability
terms between us and both subscribers and invited users, so we urge you to read
it closely and in full. 42. You indemnify us: You indemnify us against all
losses, costs (including legal costs), expenses, demands or liability that we
incur arising out of, or in connection with, a third-party claim against us
relating to your use of our services or any third-party product (except as far
as we’re at fault). 43. Disclaimer of warranties: Our services and all
third-party products are made available to you on an “as is” basis. Subject to
the exclusion in section 57, we disclaim all warranties, express or implied,
including any implied warranties of non-infringement, merchantability and
fitness for a particular purpose. 44. Limitation of liability: Other than
liability that we can’t exclude or limit by law, our liability to you in
connection with our services or these terms, in contract, tort (including
negligence) or otherwise, is limited as follows: •We have no liability arising
from your use of our services for any loss of revenue or profit, loss of
goodwill, loss of customers, loss of capital, loss of anticipated savings,
legal, tax or accounting compliance issues, damage to reputation, loss in
connection with any other contract, or indirect, consequential, incidental,
punitive, exemplary or special loss, damage or expense. •For loss or corruption
of your data, our liability will be limited to taking reasonable steps to try
and recover that data from our available backups. •Our total aggregate liability
to you in any circumstances is limited to the total amount you paid us for your
subscription in the 12 months immediately preceding the date on which the claim
giving rise to the liability arose. Disputes This section outlines how disputes
may be resolved. 45. Dispute resolution: Most of your concerns can be resolved
quickly and to everyone’s satisfaction by contacting our support team via
ZeroBees Central. If we’re unable to resolve your complaint to your satisfaction
(or if we haven’t been able to resolve a dispute we have with you after
attempting to do so informally), you and we agree to resolve those disputes
through binding arbitration or small claims court instead of in courts of
general jurisdiction. You and we agree that any dispute must be brought in the
parties’ individual capacity and not as a plaintiff or class member in any
purported class or representative proceeding. Important housekeeping Here we set
out some additional terms. Take a read as they cover important issues. 46. No
professional advice: Just to be clear, the service provided by ZeroBees through
its web-based products is not a professional services firm of any sort, and
isn’t in the business of giving any kind of professional advice. We may provide
you with information we think might be useful in running your business and
recommendations to the best of our experience to improve your business from a
carbon accounting point of view, but this should not be seen as a substitute for
professional advice and we aren’t liable for your use of the information in that
way. 47. Events outside our control: We do our best to control the
controllables. We aren’t liable to you for any failure or delay in performance
of any of our obligations under these terms arising out of any event or
circumstance beyond our reasonable control. 48. Notices: Any notice you send to
ZeroBees must be sent to gurus@zerobees.com. Any notices we send to you will be
sent to the email address you’ve provided us through your subscription. 49.
Exclusion: In some places, there may be non-excludable warranties, guarantees or
other rights provided by law (non-excludable guarantees). They still apply –
these terms do not exclude, restrict or modify them. Except for non-excludable
guarantees and other rights you have that we cannot exclude, we’re bound only by
the express promises made in these terms. Our liability for breach of a
non-excludable guarantee is limited, at our option, to either replacing or
paying the cost of replacing the relevant service (unless the non-excludable
guarantee says otherwise). 50. Export limitations: You must not use our services
in violation of any export or trade embargo laws that apply to you. 51. Excluded
terms: The terms of the United Nations Convention on Contracts for the Sale of
Goods and the Uniform Computer Information Transactions Act (UCITA) do not apply
to these terms. 52. Blocking your access, disabling your subscription, or
refusing to process a payment: As we grow, our sites will become global, so
different laws may apply in different countries that restrict our relationship
with you. We may block your access, terminate your subscription, or refuse to
process a payment if we reasonably believe there’s a risk - like a potential
breach of a law or regulation - associated with you, your company, your
subscription, or a payment. Examples of where we might do this include
transactions where the payment is from a sanctioned person or country; or where
we reasonably believe there is a legal or regulatory risk or a risk of loss
being suffered by us or our customers or partners. You promise that you’re not
located in a sanctioned country and are not on a sanctioned persons list. We may
also block users from a country if we can’t receive payments from that country.
You should check what payment methods are available in your country for making
payments. We may take any of these actions without notice. 53. Relationship
between the parties; assignment: Nothing in these terms is to be construed as
constituting a partnership, joint venture, employment or agency relationship
between you and us, or between you and any other subscriber or invited user.
You’re solely responsible for resolving disputes between you and any other
subscriber or invited user. You can find out more about disputes over access on
ZeroBees Central. ZeroBees may assign these terms - or any of our rights or
obligations in these terms - to another ZeroBees entity as it deems appropriate.
ZeroBees entities are the companies controlled by or under common control with
Zero Bees Group Limited (a UK company with registration number 13363837). 54.
Changes to these terms: We sometimes will decide to change these terms of use.
But don’t worry, changes won’t apply retrospectively and, if we make changes,
we’ll make every effort to let you know. You can keep track of changes to our
terms by referring to the version and the date last updated at the top of the
terms. Generally, we endeavour to provide you with 30 days’ notice of material
changes before they become effective, unless we need to make immediate changes
for reasons we don’t have control over. When we notify you, we’ll do it by email
or by posting a visible notice through our services. If a change isn’t material,
we may not notify you. If you find a modified term unacceptable, you may
terminate your subscription by giving the standard advance notice to ZeroBees.
55. Enforcement of terms: If there’s any part of these terms that either one of
us is unable to enforce, we’ll ignore that part but everything else will remain
enforceable. 56. Interpretation: Words like ‘include’ and ‘including’ are not
words of limitation and where anything is within our discretion we mean our sole
discretion. 57. ZeroBees contracting entities; law and venue: Our contracting
entities are listed below along with what law and venue apply in any dispute
between you and us: ZeroBees edition: United Kingdom ZeroBees entity: Zero Bees
Group Limited Address: 66 Hale Grove Gardens, London, NW7 3LU Registration:
13363837 Law: England Venue: England


PRIVACY POLICY

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Privacy notice Last updated: 30 November 2022 Introduction This notice applies
across all websites that we own and operate and all services we provide,
including our online and mobile carbon accounting services products, and any
other apps or services we may offer (for example, events or training). For the
purpose of this notice, we’ll just call them our ‘services’. When we say
‘personal data’ we mean identifiable information about you, like your name,
email, address, telephone number, bank account details, payment information,
support queries, community comments and so on. If you can’t be identified (for
example, when personal data has been aggregated and anonymised) then this notice
doesn’t apply. Check out our terms of use for more information on how we treat
your other data. We may need to update this notice from time to time. Where a
change is significant, we’ll make sure we let you know – usually by sending you
an email. You can read the whole notice below, or if you haven’t got much time,
you can jump to the section you need using the navigation menu. Who are ‘we’?
When we refer to ‘we’ (or ‘our’ or ‘us’), that means Zero Bees Group Limited and
all its wholly owned subsidiaries. Our headquarters are in the United Kingdom.
Address details for all ZeroBees offices are available on the ZeroBees Central
page. We provide an easy-to-use global online platform for small and medium
sized businesses and their advisors. At the core of our platform is our awesome
carbon accounting software. For European Union data protection purposes, when we
act as a controller in relation to your personal data, Zero Bees Group Limited
(company number 13363837) is our representative in the European Union. Our
principles of data protection Our approach to data protection is built around
four key principles. They’re at the heart of everything we do relating to
personal data. Ethical: We take a human approach to how we process personal data
by being open, honest, transparent and appropriate. Enablement: We enable
connections and efficient use of personal data to empower productivity and
growth. Security: We champion industry leading approaches to securing the
personal data entrusted to us. Stewardship: We accept the responsibility that
comes with processing personal data. How we collect your data When you visit our
websites or use our services, we collect personal data. The ways we collect it
can be broadly categorised into the following: Information you provide to us
directly: When you visit or use some parts of our websites and/or services we
might ask you to provide personal data to us. For example, we ask for your
contact information when you sign up for a free trial, respond to a job
application or an email offer, participate in community forums, join us on
social media, take part in training and events, contact us with questions or
request support. If you don’t want to provide us with personal data, you don’t
have to, but it might mean you can’t use some parts of our websites or services.
Information we collect automatically: We collect some information about you
automatically when you visit our websites or use our services, like your IP
address and device type. We also collect information when you navigate through
our websites and services, including what pages you looked at and what links you
clicked on. This information is useful for us as it helps us get a better
understanding of how you’re using our websites and services so that we can
continue to provide the best experience possible (for example, by personalising
the content you see). Some of this information is collected using cookies and
similar tracking technologies. If you want to find out more about the types of
cookies we use, why, and how you can control them, take a look at our cookie
notice. Information we get from third parties: The majority of information we
collect, we collect directly from you. Sometimes we might collect personal data
about you from other sources, such as publicly available materials or trusted
third parties like our marketing and research partners. We use this information
to supplement the personal data we already hold about you, in order to better
inform, personalise and improve our services, and to validate the personal data
you provide. Where we collect personal data, we’ll only process it: •to perform
a contract with you, or •where we have legitimate interests to process the
personal data and they’re not overridden by your rights, or •in accordance with
a legal obligation, or •where we have your consent. If we don’t collect your
personal data, we may be unable to provide you with all our services, and some
functions and features on our websites may not be available to you. If you’re
someone who doesn’t have a relationship with us, but believe that a ZeroBees
subscriber has entered your personal data into our websites or services, you’ll
need to contact that ZeroBees subscriber for any questions you have about your
personal data (including where you want to access, correct, amend, or request
that the user delete, your personal data). How we use your data First and
foremost, we use your personal data to operate our websites and provide you with
any services you’ve requested, and to manage our relationship with you. We also
use your personal data for other purposes, which may include the following: To
communicate with you. This may include: •providing you with information you’ve
requested from us (like training or education materials) or information we are
required to send to you •operational communications, like changes to our
websites and services, security updates, or assistance with using our websites
and services •marketing communications (about ZeroBees or another product or
service we think you might be interested in) in accordance with your marketing
preferences •asking you for feedback or to take part in any research we are
conducting (which we may engage a third party to assist with). To support you:
This may include assisting with the resolution of technical support issues or
other issues relating to the websites or services, whether by email, in-app
support or otherwise. To enhance our websites and services and develop new ones:
For example, by tracking and monitoring your use of websites and services so we
can keep improving, or by carrying out technical analysis of our websites and
services so that we can optimise your user experience and provide you with more
efficient tools. To protect: So that we can detect and prevent any fraudulent or
malicious activity, and make sure that everyone is using our websites and
services fairly and in accordance with our terms of use. To market to you: In
addition to sending you marketing communications, we may also use your personal
data to display targeted advertising to you online – through our own websites
and services or through third party websites and their platforms. To analyse,
aggregate and report: We may use the personal data we collect about you and
other users of our websites and services (whether obtained directly or from
third parties) to produce aggregated and anonymised analytics and reports, which
we may share publicly or with third parties. How we can share your data There
will be times when we need to share your personal data with third parties. We
will only disclose your personal data to: •other companies in the ZeroBees group
of companies •third party service providers and partners who assist and enable
us to use the personal data to, for example, support delivery of or provide
functionality on the website or services, or to market or promote our goods and
services to you •regulators, law enforcement bodies, government agencies, courts
or other third parties where we think it’s necessary to comply with applicable
laws or regulations, or to exercise, establish or defend our legal rights. Where
possible and appropriate, we will notify you of this type of disclosure •an
actual or potential buyer (and its agents and advisors) in connection with an
actual or proposed purchase, merger or acquisition of any part of our business
•other people where we have your consent. International data transfers When we
share data, it may be transferred to, and processed in, countries other than the
country you live in – such as to the United States, where our data hosting
provider’s servers are located. These countries may have laws different to what
you’re used to. Rest assured, where we disclose personal data to a third party
in another country, we put safeguards in place to ensure your personal data
remains protected. For individuals in the European Economic Area (EEA), this
means that your data may be transferred outside of the EEA. Where your personal
data is transferred outside the EEA, it will only be transferred to countries
that have been identified as providing adequate protection for EEA data (like
New Zealand), or to a third party where we have approved transfer mechanisms in
place to protect your personal data, for example, by entering into the European
Commission’s Standard Contractual Clauses. For further information, please
contact us using the details set out in the Contact us section below. Security
Security is a priority for us when it comes to your personal data. We’re
committed to protecting your personal data and have appropriate technical and
organisational measures in place to make sure that happens. For more information
about security, check out the ZeroBees Central page. Retention The length of
time we keep your personal data depends on what it is and whether we have an
ongoing business need to retain it (for example, to provide you with a service
you’ve requested or to comply with applicable legal, tax or accounting
requirements). We’ll retain your personal data for as long as we have a
relationship with you and for a period of time afterwards where we have an
ongoing business need to retain it, in accordance with our data retention
policies and practices. Following that period, we’ll make sure it’s deleted or
anonymised. Your rights It’s your personal data and you have certain rights
relating to it. When it comes to marketing communications, you can ask us not to
send you these at any time – just follow the unsubscribe instructions contained
in the marketing communication, or make your request from the ZeroBees Central
page. You also have rights to: •know what personal data we hold about you, and
to make sure it’s correct and up to date •request a copy of your personal data,
or ask us to restrict processing your personal data or delete it •object to our
continued processing of your personal data You can exercise these rights at any
time by making a request from the ZeroBees Central page. If you’re not happy
with how we are processing your personal data, please let us know by getting in
touch from the ZeroBees Central page. We will review and investigate your
complaint, and try to get back to you within a reasonable time frame. You can
also complain to your local data protection authority. They will be able to
advise you how to submit a complaint. How to contact us We’re always keen to
hear from you. If you’re curious about what personal data we hold about you or
you have a question or feedback for us on this notice, our websites or services,
please get in touch. As a technology company, we prefer to communicate with you
by email – this ensures that you’re put in contact with the right person, in the
right location, and in accordance with any regulatory time frames. Contact us
from the ZeroBees Central page.

ZERO BEES GROUP LIMITED (TRADING AS ZEROBEES) ¦ COMPANY NUMBER 13363837
¦ REGISTERED ADDRESS 66 HALE GROVE GARDENS, LONDON, ENGLAND, NW7 3LU




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