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Navan - Business Travel Solutions & Expense ManagementNavan - Business Travel
Solutions & Expense Management
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Why NavanWhy Navan

ProductsProducts

 * Travel
   
   One solution for all your travel needs

 * Expense management
   
   Expense management on autopilot

PricingPricing

SolutionsSolutions

Navan for

 * Travel managers
   
   Travel experience, visibility, and savings

 * Travellers
   
   The only travel and expense app you need

 * Finance
   
   Gain visibility and control

Capabilities

 * For small businesses
   
   Travel, corporate cards, and expense for small businesses

 * For enterprises
   
   End-to-end corporate travel and expense

ResourcesResources

 * Resource Centre
   
   Discover how Navan is reimagining travel and expense management.

 * Customer Stories
   
   Learn how Navan helps companies reach their full potential

 * Blog
   
   Check out our top posts for travel and expense management

 * Sustainability
   
   Learn about Navan’s commitment to sustainable travel

CompanyCompany

 * About us
   
   Global travel and expense management partner

 * Careers
   
   Join a mission-driven culture and redefine business travel

 * Contact us
   
   Get in touch with the Navan team

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Home>Resources>Case Studies>
SumUp


SUMUP SWITCHES TO NAVAN AND SEES BIG SAVINGS AND A 23% INCREASE IN PLATFORM
ADOPTION

Results

 * 19%
   
   savings on hotels

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 * 23%
   
   higher platform adoption

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 * 14%
   
   savings on flights


 * Before Navan—the problem
 * Why SumUp chose Navan
 * The Navan effect
 * The benefits SumUp is seeing
 * Looking ahead

Before Navan—the problem

London-based fintech SumUp helps over four million small businesses around the
world manage payments and finance. With offices on four continents and a
people-first company culture, SumUp needed a travel and expense (T&E) partner
that enabled its employees to travel frequently for team events and offsites
worldwide.


BEFORE NAVAN—THE PROBLEM

Before Navan, SumUp used three separate solutions for T&E, creating significant
inefficiencies. Employees were wasting time on manual integrations rather than
strategic tasks.

Booking travel was time-consuming and many people booked off-platform as a
result. Managing expenses was a painful, manual process. 

The finance team had no visibility of spend and often received expenses long
after a trip. As Daniel Mitev, Accounting Supervisor, remembers, it was “a
nightmare”. Daniel’s team also lacked quality data to optimise programme
performance, leading to missed savings opportunities.

“

> “Our previous solutions were time-consuming, multilayered, and non-intuitive.”

Victoria Tuong

Senior Talent Acquisition Partner


WHY SUMUP CHOSE NAVAN

SumUp wanted a partner that not only had the best product but also shared its
passion for technological innovation and in-person connections. In Navan it
found a close cultural fit.

Navan’s end-to-end T&E solution streamlined SumUp’s previously disparate
solutions into one easy-to-use platform.

SumUp also needed a solution that gave its employees the ability to book travel
and gather insights on programme performance self-sufficiently and with ease.
Navan’s self-serve booking tool and intuitive data dashboards met this
requirement.


THE NAVAN EFFECT

In just over half a year, SumUp has already seen big improvements to its T&E
programme.

The comprehensive onboarding process enabled SumUp to optimise its programme at
speed and start seeing instant results.

Navan’s integration with SumUp’s HRIS, Workday, means data updates are automated
in real time, saving the accounting team from manual data entry.

Above all, the consumer-grade experience means “people are actually enjoying the
solution as it improves their quality of life at work,” says Victoria Tuong,
Senior Talent Acquisition Partner. This is reflected in the NPS score (47) and
the significant increase in platform adoption (up to 23%).

“

> “Now the team has all the solutions they need in one platform, they’re more
> autonomous. Navan has given us the agility and flexibility we need while being
> engaging, intuitive, and easy to use.”

Victoria Tuong

Senior Talent Acquisition Partner


THE BENEFITS SUMUP IS SEEING

Teams across the company are reaping the rewards of having a seamless,
integrated solution:

Travellers:

 * Book travel quickly
 * Enjoy an extensive content selection
 * Get clear policy guardrails
 * Can forget about manual expense reports

Finance:

 * See T&E spend in real time
 * Analyse data with granularity
 * Get in-depth programme performance insights

Travel managers:

 * Track programme performance and tweak travel policies in real time
 * See platform adoption increase

Accounting:

 * Enjoy the benefits of end-to-end automation — no more manual expense
   reporting or chasing missing information from travellers

“

> “We have full visibility, the dashboards are really clear, and we get the data
> we need with one click.”

Yordan Stoyanov

Senior Manager Financial Processes


LOOKING AHEAD

After half a year of fast gains, SumUp’s objective now is to fully optimise its
T&E programme by: 

 * Using dashboard data and insights to continue optimising travel policies and
   make further savings.
 * Implementing Navan for SumUp employees globally (currently it’s used by US
   and EMEA employees).
 * Continuing to boost platform adoption by promoting the Navan Rewards
   programme to employees.
 * Using Ava, Navan’s internal AI solution, to get more insights into
   cost-saving opportunities.

CHALLENGES BEFORE NAVAN

 * Low platform adoption

 * No control or visibility of T&E spend

 * Highly manual expense management process

RESULTS WITH NAVAN

 * 23% increase in platform adoption

 * Full, real-time visibility of spend thanks to Navan's all-in-one T&E platform

 * Fewer tedious tasks and no more manual expense reporting



See how Navan can help your company

Request a demo
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SEE WHERE NAVAN
WILL TAKE YOUR COMPANY

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Navan - Business Travel Solutions & Expense Management
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 * France
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 * United Kingdom
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Product
 * Travel
 * Expense management

Company
 * About us
 * Careers

 * Terms of Service
 * Privacy
 * Security Policy

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© 2024 Navan
 1. The Navan card is issued by Celtic Bank (Member FDIC), Stripe Technology
    Europe Limited, and Stripe Payments UK Limited.
 2. Navan is an agent of Plaid Financial Ltd., an authorised payment institution
    regulated by the Financial Conduct Authority under the Payment Services
    Regulations 2017 (Firm Reference Number: 804718). Plaid provides you with
    regulated account information services through Navan as its agent.


Navan - Business Travel Solutions & Expense Management
Product
 * Travel
 * Expense management

Company
 * About us
 * Careers

Change region
 * France
 * Germany
 * United Kingdom
 * United States
 * Spain

 * 
 * 
 * 
 * 
 * 
 * 

 * 
 * 

 * Terms of Service
 * Privacy
 * Security Policy

 1. The Navan card is issued by Celtic Bank (Member FDIC), Stripe Technology
    Europe Limited, and Stripe Payments UK Limited.
 2. Navan is an agent of Plaid Financial Ltd., an authorised payment institution
    regulated by the Financial Conduct Authority under the Payment Services
    Regulations 2017 (Firm Reference Number: 804718). Plaid provides you with
    regulated account information services through Navan as its agent.


© 2024 Navan







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