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Introduction
Getting Started
Step-by-Step Guide: Google My Business Optimisation in My Studio Manager (MSM)
Step-by-Step Guide: Setting Up Multiple Class Calendars in My Studio Manager
(MSM)
Step-by-Step Guide: Creating an Email Template with Email Builder in My Studio
Manager (MSM)
Step-by-Step Guide: Scheduling Social Media Posts in My Studio Manager (MSM)
Step-by-Step Guide: Setting Up Your Review Funnel in My Studio Manager (MSM)
Step-by-Step Guide: Creating and Managing Tasks in My Studio Manager (MSM)
Step-by-Step Guide: Setting Up a Trial Class Calendar and Automations in My
Studio Manager (MSM)
Step-by-Step Guide: Introduction to Workflows (Automations) in My Studio Manager
(MSM)
Step-by-Step Guide: Importing Your Contact List into My Studio Manager (MSM)
Step-by-Step Guide: Creating and Using Texting Templates (Snippets) in My Studio
Manager (MSM)
Step-by-Step Guide: Contacts Smart Lists, Tags, and Segments in My Studio
Manager (MSM)
Step-by-Step Guide: An Introduction to Conversations in My Studio Manager (MSM)
Calendars
Step-by-Step Guide: Integrating Stripe with Calendars
Calendar Sync Options
Understanding Calendar Colour Codes
How to Disable and Enable Calendar Services
How to Update Cancellation and Reschedule Links for Your Calendar
How to Override Calendar Availability
How to Copy or Duplicate a Calendar
How to Add Facebook Pixel to Survey, Forms & Calendars
How to Integrate Outlook Calendar
How to Block Off Time in a Calendar
How to Utilise the Calendar
How to Set Up Recurring Appointments
Step-by-Step Guide: Appointment Booking Process
Settings: Calendars
Class Booking in Calendars: Comprehensive Guide
How to Add a Logo to Your Calendar
Conversations
Step-by-Step Guide: Conversations Overview in My Studio Manager (MSM)
Step-by-Step Guide: Checking Conversation Message Details in My Studio Manager
(MSM)
Using Filters and Bulk Actions in Conversations in My Studio Manager (MSM)
Step-by-Step Guide: Using Trigger Links in SMS in My Studio Manager (MSM)
Step-by-Step Guide: Using Conversation AI
Step-by-Step Guide: Using the Document Manager in Conversations
Step-by-Step Guide: Using Activity Cards for Your Contacts
Step-by-Step Guide: Attaching Files to an Email or SMS
How to Use Contact Engagement Score
Using Notes and Task Management in Conversations Module
Step-by-Step Guide: Calendar Setup
Sites
Add a password to parts of your site.
Dashboard
Step-by-Step Guide: Reputation Reporting Overview in My Studio Manager (MSM)
Step-by-Step Guide: How to Use the Universal Search Feature in My Studio Manager
(MSM)
Step-by-Step Guide: Granular Insights and Exporting Records in My Studio Manager
(MSM)
Step-by-Step Guide: Adding Table Charts to Your Custom Dashboards in My Studio
Manager (MSM)
Step-by-Step Guide: How to Use the MSM Dashboard
Introduction
Getting Started
Step-by-Step Guide: Google My Business Optimisation in My Studio Manager (MSM)
Step-by-Step Guide: Setting Up Multiple Class Calendars in My Studio Manager
(MSM)
Step-by-Step Guide: Creating an Email Template with Email Builder in My Studio
Manager (MSM)
Step-by-Step Guide: Scheduling Social Media Posts in My Studio Manager (MSM)
Step-by-Step Guide: Setting Up Your Review Funnel in My Studio Manager (MSM)
Step-by-Step Guide: Creating and Managing Tasks in My Studio Manager (MSM)
Step-by-Step Guide: Setting Up a Trial Class Calendar and Automations in My
Studio Manager (MSM)
Step-by-Step Guide: Introduction to Workflows (Automations) in My Studio Manager
(MSM)
Step-by-Step Guide: Importing Your Contact List into My Studio Manager (MSM)
Step-by-Step Guide: Creating and Using Texting Templates (Snippets) in My Studio
Manager (MSM)
Step-by-Step Guide: Contacts Smart Lists, Tags, and Segments in My Studio
Manager (MSM)
Step-by-Step Guide: An Introduction to Conversations in My Studio Manager (MSM)
Calendars
Step-by-Step Guide: Integrating Stripe with Calendars
Calendar Sync Options
Understanding Calendar Colour Codes
How to Disable and Enable Calendar Services
How to Update Cancellation and Reschedule Links for Your Calendar
How to Override Calendar Availability
How to Copy or Duplicate a Calendar
How to Add Facebook Pixel to Survey, Forms & Calendars
How to Integrate Outlook Calendar
How to Block Off Time in a Calendar
How to Utilise the Calendar
How to Set Up Recurring Appointments
Step-by-Step Guide: Appointment Booking Process
Settings: Calendars
Class Booking in Calendars: Comprehensive Guide
How to Add a Logo to Your Calendar
Conversations
Step-by-Step Guide: Conversations Overview in My Studio Manager (MSM)
Step-by-Step Guide: Checking Conversation Message Details in My Studio Manager
(MSM)
Using Filters and Bulk Actions in Conversations in My Studio Manager (MSM)
Step-by-Step Guide: Using Trigger Links in SMS in My Studio Manager (MSM)
Step-by-Step Guide: Using Conversation AI
Step-by-Step Guide: Using the Document Manager in Conversations
Step-by-Step Guide: Using Activity Cards for Your Contacts
Step-by-Step Guide: Attaching Files to an Email or SMS
How to Use Contact Engagement Score
Using Notes and Task Management in Conversations Module
Step-by-Step Guide: Calendar Setup
Sites
Add a password to parts of your site.
Dashboard
Step-by-Step Guide: Reputation Reporting Overview in My Studio Manager (MSM)
Step-by-Step Guide: How to Use the Universal Search Feature in My Studio Manager
(MSM)
Step-by-Step Guide: Granular Insights and Exporting Records in My Studio Manager
(MSM)
Step-by-Step Guide: Adding Table Charts to Your Custom Dashboards in My Studio
Manager (MSM)
Step-by-Step Guide: How to Use the MSM Dashboard
Introduction
Welcome to the My Studio Manager (MSM) Knowledge Base
What You’ll Find Here
Building the Knowledge Base
Coming Soon


INTRODUCTION


WELCOME TO THE MY STUDIO MANAGER (MSM) KNOWLEDGE BASE

Welcome to the My Studio Manager (MSM) Knowledge Base! This resource is designed
to provide you with comprehensive guides, tips, and solutions to help you get
the most out of MSM. Whether you’re just getting started or looking to optimise
your usage, our Knowledge Base is here to support you every step of the way.


WHAT YOU’LL FIND HERE

• Step-by-Step Guides: Detailed instructions to help you navigate and utilise
the various features of MSM, from setting up calendars and booking systems to
integrating payment gateways and managing client communications.

• Best Practices: Learn the best practices for managing your studio’s operations
efficiently, ensuring a smooth experience for both you and your clients.

• Troubleshooting Tips: Quick fixes and solutions to common issues you might
encounter, helping you resolve problems swiftly and get back to business.

• Feature Overviews: In-depth explanations of MSM’s key features and how they
can benefit your studio, helping you leverage the full potential of the
platform.


BUILDING THE KNOWLEDGE BASE

We are continuously working to expand and enhance our Knowledge Base. Our goal
is to provide you with not only textual guides but also engaging and informative
videos and images. These visual aids will offer step-by-step walkthroughs and
visual explanations to make the learning process even easier.


COMING SOON

• Video Tutorials: Watch and learn as our experts guide you through various
features and functionalities of MSM. These videos will cover everything from
basic setups to advanced configurations.

• Image Galleries: Visual guides and screenshots to help you understand each
step of the process with clear and concise imagery.

Stay tuned for these updates and more as we strive to make the My Studio Manager
Knowledge Base your go-to resource for all your studio management needs.




Thank you for using My Studio Manager. We are committed to helping you achieve
excellence in your studio management. If you have any questions or need further
assistance, please don’t hesitate to reach out to our support team.




For any immediate assistance or to provide feedback on our Knowledge Base,
please contact us at support@mystudiomanager.au.

2024 Knowledge base
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