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ONTOP PLATFORM


PRIVACY POLICY


Last updated: August 20th, 2021

Ontop Holdings Inc. (“Ontop” “us”, “we” or “our”) recognizes the need for
appropriate protection and management of personal data and information shared
with us. This privacy policy (“Privacy Policy”) will help you understand the
personal data that we collect from you as a user of our website or software
platform (collectively the “Service(s)”) or as a customer (“user”, “you” or
“your”, interpreted accordingly), what we use the data for and the choices you
have regarding our use and collection of personal data and information.

This Privacy Policy addresses the privacy rights of individuals who:
● visit our Website or use our Software Platform (as defined below) and/or
Services;
● interact with us on behalf of a Customer (as defined below) in connection with
the provision of our Services;
● interact with us on behalf of a Service Provider (as defined below) in
connection with the products and services that our Service Provider provides to
us;
● interact with us on behalf of a business partner in connection with our
relationship with the business partner;
● apply to work with us;
● receive marketing communications from us; and/or
● interact with us by registering for, attending and/or otherwise taking part in
our trade events, webinars, or conferences or who communicate with us via email,
phone, or in-person.

‍

DEFINITIONS


“Controller” means a person or entity that, alone or jointly with others,
determines the purposes (i.e. “why”) and means (i.e. “how”) of the Processing of
Personal Data (both as defined below).

“Cookies” are small text files sent to your computer for record-keeping purposes
and this information is stored in a file on your computer’s hard drive. A
persistent cookie retains user preferences for a particular website allowing
those preferences to be used in future browsing sessions and remains valid until
its set expiry date (unless deleted by the user before the expiry date). A
temporary cookie, on the other hand, will expire at the end of the user session,
when the web browser is closed.

“Customer” means a business that has, formerly had, or is contemplating
purchasing or using our Services, or any party that is employed by such business
and accesses Services pursuant to such business purchasing or using our
Services.

“Personal Data” means any information relating to an identified or identifiable
natural person.

“Process” and “Processing” means any operation or set of operations which are
performed on Personal Data, whether or not by automated means, such as
collection, recording, organization, storage, adaptation or alteration,
retrieval, consultation, use, disclosure or dissemination, erasure, deletion or
destruction.

“Processor” means a person or organization that engages in Processing.

“Representative” means an individual who (i) acts on behalf of, or is employed
by, a Customer, including, a Customer’s employees, agents, and representatives,
(ii) acts on behalf of a Service Provider (as defined below), including a
Service Provider’s employees, agents, and representatives, (iii) acts on behalf
of a business partner, including a business partner’s employees, agents and
representatives or (iv) otherwise interacts with us in any manner, for example
through our Website, Software Platform or uses our Services (all as defined
below), in any manner whatsoever.

“Service Provider” means a supplier, subcontractor, vendor or other third party
who provides services to us.

“Website(s)” means all of the websites and/or applications maintained by us that
display a link to this Privacy Policy.

“Website Visitor” means an individual who visits our Website.

By visiting this Website (www.getontop.com) or using our Software Platform, you
are accepting and consenting to the practices described in this Privacy Policy.

‍


ADDITIONAL COUNTRY/REGION-SPECIFIC PRIVACY TERMS


Depending on your current country of residence, a section of this Privacy Policy
may apply to you. Please refer to the Section that applies to you in addition to
the general terms of this Privacy Policy.



Country of Residence Applicable Section of the Privacy Policy All countries
GENERAL PRIVACY POLICY (Sections 1-12) California, USA GENERAL PRIVACY POLICY &
APPENDIX A: CALIFORNIA RESIDENTS EEA/EU/UK/Switzerland GENERAL PRIVACY POLICY &
APPENDIX B: GDPR PRIVACY POLICY Brazil General Privacy Policy & AAPPENDIX C:
LGPD Privacy Terms (Portuguese)

Política de Privacidade Geral & Anexo C: Termos de Privacidade LGPD
(português)e) Colombia General Privacy Policy & APPENDIX D – Colombia Privacy
Terms (Spanish)

Política de Privacidad General & Anexo D: Términos de Privacidad Colombia
(español)

In the event of conflict and/or discrepancy between the privacy terms of the
General Privacy Policy (Sections 1-12 below) and those that are region-specific
(i.e. Appendices A and B), region-specific terms will prevail.

‍
‍


GENERAL PRIVACY POLICY


‍

1. PERSONAL DATA WE COLLECT

‍


We collect and Process the following categories of Personal Data from Customers,
Service Providers, business partners, Representatives, Website Visitors,
prospective employees, individuals that receive marketing communications from us
and individuals that interact with us by registering for, attending and/or
otherwise taking part in our webinars or conferences or who communicate with us
via email, phone or in person, in each case to operate its business for the
specific purposes identified below.

Contact and Account Data. The personal details provided when users sign up to
our Service. This includes the user's name, e-mail address, telephone number,
address, job title and password, organization (if a legal entity), and other
ways for us to contact you.

Information about user transactions. Details about the transactions you carry
out and the payments to and from your accounts with us.

Payment Information. If payment for our Services is made via credit card, this
may include the card number, expiration date, security code and billing address.
If payment is used via (international) wire transfer, this may include the name
and bank code, branch name and number, account number, IBAN and/or SWIFT code,
among others. If payment is made via eWallet services (e.g. PayPal, Payoneer,
etc.), this may include the account username, e-mail address or any other
information that identifies the relevant user account or digital wallet. If
payments to us are made via third-party payment processing platforms, these
third parties will collect your Personal Data related to such payments and we
will not retain this information. In such cases, the third party’s privacy
policy will apply.

Data and Information Provided in IM Chats. To serve our users better, we make
instant messaging (IM) tools available to our users. Any Personal Data or
information provided via this medium will be collected and stored.

Biographical Data. Details about you that are stored in documents in different
formats, or copies of them. This could include things like (without limitation)
data contained in your passport, national ID, social security or any other
identification documents. For the purposes of background checks, third parties
may collect selfie photos and/or videos that run facial recognition software for
identity verification.

Personal Data Provided by Telephone. We have customer service agents available
to speak with our Customers 24/7. Calls may be recorded and any Personal Data
and/or information provided over the telephone, including payment information,
will be collected and stored.

Other Data and/or Information. We collect any other Personal Data and/or
information you choose to provide to us through any and all available channels,
participating in user/customer surveys or otherwise visiting and interacting
with our Website and/or Software Platform.



2. NON-PERSONAL INFORMATION


We may also collect information that is related to you but that does not
personally identify you. Non-personal Information also includes data that could
personally identify you in its original form, but that we have modified (e.g. by
aggregating, anonymizing, or de-identifying such information) in order to remove
or hide any characteristics that may lead to your identification.



3. HOW WE USE PERSONAL DATA


We use Personal Data in the following cases:

● For our business transactions, including but not limited to entering into
contractual agreements with you, responding to your inquiries and fulfilling
your requests, sending administrative information to you, such as information
regarding the Service to complete any requests to enter into and manage
customized contracts and international payroll, performing quality controls and
customer satisfaction activities. This use is necessary for our performance of
the Service to you.

● In order to communicate with you in connection with our marketing initiatives
or user and/or customer surveys. We may use any information you choose to submit
in response, and we will communicate with you, provided that you give us your
consent to being contacted in this way at the time you provide us with the
Personal Data.

● For security purposes, included but not limited to our protection, as well as
that of our employees, suppliers, contractors, Customers or platforms.

● For legitimate business interests, including but not limited to addressing
complaints you make, to manage our Website and Software Platform, to better
understand how visitors interact with our Service and ensure that our Website
and/or Software Platform is displayed in the most effective manner from your
computer/device.

● For appropriate legal reasons, such as complying with legal and regulatory
requirements, carrying out background checks (KYC processes), responding to
requests from public and government authorities, regulators, including those
outside your country of residence, enforcing our Terms of Service
(http://34.205.69.217/terms-and-conditions/) and this Privacy Policy, protecting
our operations, rights, privacy, safety or property, as well as in order to
allow us to pursue available remedies or limit damages that we or other third
parties may incur.

● For internal business reasons, we may anonymize, aggregate and de-identify the
data that we collect and use such data for our own internal business purposes,
including but not limited to sharing it with our current and prospective
Customers, business partners, our affiliated businesses, agents and other third
parties for commercial, statistical and/or market research purposes, for example
to allow those parties to analyze patterns among groups of people, and
conducting research on demographics, interests and behavior.

● For marketing and events-related communications, included but not limited to
those related to our products and services, inviting you to participate in
events, surveys or otherwise communicating with you for marketing purposes,
pursuant to the requirements for consent under the applicable law: (i) when you
consent to said communication; (ii) when it is in Ontop's legitimate interest;
and (iii) increasing efficiency in the fulfillment of our legal and contractual
duties.

● For reasons you have previously consented to.



4. WITH WHOM WE SHARE COLLECTED PERSONAL DATA


Vendors and Service Providers. We may disclose Personal Data about you and/or
other information you provide us to vendors, suppliers and Service Providers we
retain in connection with our business, including but not limited to website
hosting, data hosting, data analysis, order fulfillment, information technology
and related infrastructure services, customer service, email delivery, tax and
financial advisers, legal advisers, accountants or auditors.

Merger or Acquisition. We may disclose Personal Data collected about you and/or
other information you provide us to a third party who acquires any part of our
business, whether such acquisition is by way of merger, consolidation,
divestiture, spin-off, or purchase of all or a substantial portion of our
assets.

Disclosure Permitted by Law. We may disclose Personal Data collected about you
and/or other information you provide us to law enforcement authorities,
government or public agencies or officials, regulators, and/or to any other
person or entity having appropriate legal authority or justification for receipt
of your Personal Data and/or other information, if required or permitted to do
so by law or legal process, in order to respond to claims, protect our rights,
interests, privacy, property or safety, as well as those of our shareholders,
employees or contractors.



5. COMMUNICATIONS


We may contact you with newsletters and other marketing information that may be
of interest to you. You may opt out of receiving any or all of these marketing
communications from us at any time, by clicking on the unsubscribe link or
instructions provided in any email we send or by contacting us. Please note that
we may still send you transactional or administrative messages related to the
Services even after you have opted out of receiving marketing communications.



6. COOKIES + OTHER WEB TECHNOLOGIES


Our Services may use persistent and temporary Cookies and similar technologies.

Information collected through the use of Cookies includes, but is not limited to
user login information and time zone setting.

We use Cookies for several purposes, including but not limited to: (i) to
improve the user experience, (ii) to collect anonymous and aggregated
statistical data about users’ visits to our Website, Software Platform and/or
use of our Services. We use this data to analyze how our Service is used and how
to improve it, and we may use said data to advertise third-party products
online.

Unless you set up your internet browser not to accept Cookies, it will accept
the use of them. You can always disable Cookies in your browser’s preferences
even if you have consented to the use of Cookies in the past. You may also
delete Cookies stored on your computer at any given time. Please note that
disabling Cookies may negatively impact your online experience with our Service
and prevent you from logging in to our Website.

Amplitude. We use Amplitude (https://amplitude.com/) as an analytics tool to
help us get a better understanding of how visitors use our Website and Software
Platform. The information generated by the Amplitude Cookies about users of our
Service is transmitted to and stored by Amplitude.



7. INFORMATION SECURITY


The security of your Personal Data is extremely important to us. We take the
appropriate steps to protect the information you provide us from loss, misuse,
unauthorized access or disclosure, alteration and destruction, both against
external and internal threats. Where we have given you (or where you have
chosen) a password or other login information which enables you to access
certain restricted parts of our Service, you are responsible for doing
everything you reasonably can to keep this information secret. You must not
share your password or login information with anyone else.

As no data transmission or security system can be guaranteed as 100% secure, we
cannot ensure or warrant the security of any Personal Data and/or information
that you transmit to us; nonetheless, we adopt all measures and make use of
technology trusted by the industry to provide as much security as possible. As
such, you transfer Personal Data and/or information to us at your own risk.



8. PERSONAL DATA AND/OR INFORMATION COLLECTED FROM OTHER SOURCES


We may also collect Personal Data and/or information about you from other
sources in order to help us correct or supplement our records, to improve the
quality or personalization of our service to you, and to prevent or detect
fraud. We work closely with third parties (e.g. business partners, Service
Providers, sub-contractors, advertising networks, analytics providers, search
information providers, fraud protection services) and may receive Personal Data
and/or information about you from them.

In order to provide and improve our Services, we may engage with Service
Providers. In the process of supplying services to us, these Service Providers
may need to collect Personal Data about you.



9. DISCLOSURE OF PERSONAL DATA VIA LINKS TO THIRD-PARTY WEBSITES, SERVICES, AND
APPLICATIONS


Using our Website or the Services may link to third-party websites, services
and/or applications. We are not responsible for any Personal Data collected
through these means. Personal Data collected in this manner is governed through
the third-party website’s privacy policy. Any interactions you have with these
websites, services and/or applications are beyond our control. We urge you to
read the privacy and security policies of any external websites before providing
any Personal Data while accessing those websites.



10. MINORS


Our Software Platform and Services are not directed to minors under the age of
18. We perform age verification on users that access our Software Platform, and
if you are under the age of 18, you will be unable to contract our Services.



11. MODIFICATIONS TO THIS PRIVACY POLICY


We may revise this Privacy Policy from time to time. The most current version of
the Privacy Policy will govern our collection, use, and disclosure of Personal
Data and/or information about you. If we make material changes to this Privacy
Policy, we will notify you by email or by posting a notice on our Website and/or
Software Platform prior to the effective date of the changes. By continuing to
access or use the Service after those changes become effective, you acknowledge
and agree to the revised Privacy Policy.



12. CONTACT US


You may contact us concerning our Privacy Policy by writing to
privacy@getontop.com. Please write "Privacy Policy Issue" on the subject line or
write to us at: Ontop Holdings Inc., 1321 Upland Dr., PMB 15685, Houston, TX,
77043.





ADDITIONAL COUNTRY/REGION-SPECIFIC


PRIVACY TERMS

IMPORTANT: Please check the table above to see if these apply to you.






APPENDIX A: CALIFORNIA RESIDENTS

Note: This section applies specifically to California Residents.



CALIFORNIA RESIDENTS


This appendix (“Appendix A” or “CCPA Privacy Terms”) addresses the specific
disclosure requirements under the California Consumer Privacy Act of 2018
(“CCPA”). It applies to personal information about California residents using
our Website and Services. For purposes of the CCPA, personal information means
information that identifies, relates to, describes, is capable of being
associated with, or could reasonably be linked, directly or indirectly, with a
particular California resident or household (“Personal Information”). In the
event of a conflict between Appendix A and any of our other privacy policies and
or terms, Appendix A shall control only with respect to the Personal Information
of California residents.

Personal Information Categories
Appendix A covers our Personal Information collection and usage more fully. The
chart below describes the categories of Personal Information we collect and the
sources from which we collect the Personal Information, organized into the
categories specified by the CCPA.

‍

Personal Information Category Sources Personal Information described in Cal.
Civ. Code §1798.80(e) (such as name, address, telephone number, education,
employment history, credit card or debit card number) Information you provide
directly or through your interactions with our Services. Identifiers (e.g., real
name, alias, postal address, unique personal identifier, online identifier, IP
address, email address, account name, or other similar identifiers) Information
you provide to us directly or through your interactions with our Website,
Software Platform and/or Services. Characteristics of protected classifications
under California or Federal law (e.g., your gender or age) (“Characteristics of
Protected Classifications”) Information you provide to us directly. Commercial
Information (e.g., information regarding products or services purchased,
obtained, or considered) Information you provide to us directly, through your
interactions with our Website, Software Platform and/or Services. Internet or
Other Electronic Network Activity Information (e.g., browsing history, search
history and other information) Your interactions with our Website, Software
Platform and/or Services. Professional or Employment-Related Information
Information you provide to us directly. Inferences Information you provide to us
directly or through your interactions with our Website, Software Platform and/or
Services. Audio, electronic, visual or similar information Information you
provide directly or through your interactions with our Services.

‍


California Residents' Privacy Rights
California residents have rights to request access to or deletion of their
Personal Information and may not be discriminated against because they exercise
any of their rights under the California Consumer Privacy Act in violation of
Cal. Civ. Code §1798.125. You can make requests by sending an email to us with
details of your specific request. We may ask that you provide certain
information to verify your identity, and the information we request from you
will depend on your prior interactions with us and the sensitivity of the
Personal Information in question. Once confirmed, we will respond to your
request in accordance with the CCPA. If we deny your request, we will explain
why.
You may designate an authorized agent to make a request under the CCPA on your
behalf if: (1) the authorized agent is a natural person or a business entity
registered with the Secretary of State of California; and (2) you sign a written
declaration that you authorize the authorized agent to act on your behalf. We
may ask that you provide certain information to verify your identity and that
you authorized the authorized agent to act on your behalf. If you provide an
authorized agent with power of attorney pursuant to Probate Code sections 4000
to 4465, it may not be necessary to perform these steps and we will respond to
any request from such authorized agent in accordance with the CCPA. If you have
any questions regarding our Privacy Policy or specifically these CCPA Privacy
Terms, or would like to change your preferences, you may contact us using the
contact information contained in Section 12 of our Privacy Policy.}

‍



APPENDIX B: GDPR PRIVACY TERMS

Note: This section applies specifically to EEA/EU/UK/Switzerland residents.

This appendix (“Appendix B” or “GDPR Privacy Terms”) applies to the Processing
of Personal Data by us in our role as a Controller, or as otherwise covered by
the European Union General Data Protection Regulation 2016/679 (“GDPR"), when
individuals:

● visit or use our Website;
● interact with us either on your own behalf or on behalf of a Customer in
connection with the provision of our Services;
● interact with us on behalf of a Service Provider in connection with the
products and services our Service Provider provides to us;
● interact with us on behalf of a business partner in connection with our
relationship with the business partner;
● apply to work with us;
● receive marketing communications from us; and/or
● interact with us by registering for, attending and/or otherwise taking part in
our trade events, webinars, or conferences or communicate with us via email,
phone, or in-person interactions.

These GDPR Privacy Terms do not apply to any Personal Data Processed, stored, or
hosted by Customers using any of our Services or to the extent that we Process
Personal Data in the role of a Processor on behalf of our Customers. Where we
act as Processors on behalf of our Customers, that Processing is subject to the
protections contained in our data processing agreements with Customers. We have
no control over, and are not responsible for, any Personal Data that our
Customers may store or host on their equipment or otherwise Process while using
our Services. We are not responsible for the privacy or data security practices
of our Customers, which may differ from those set forth in our Privacy Policy
and/or these GDPR Privacy Terms. For information related to how our Customers
Process Personal Data, please contact the respective Customer directly.
Furthermore, these GDPR Privacy Terms do not apply to any third-party websites
or services that may be linked to our Website or the Services unless that
website or service is controlled by us and displays our Privacy Policy and/or
these GDPR Privacy Terms. We have no control over, and are not responsible for,
the data collection and/or handling practices of these third-party websites or
services outside our Website or Services. We encourage you to read the privacy
statements of any third-party websites or services linking to (or linked to via)
the Website or Services.

In the event of a conflict and/or discrepancy between these GDPR Privacy Terms
and our general Privacy Policy, these GDPR Privacy Terms will prevail.

Our Contact Details
If you have any questions or concerns as to how your Personal Data is Processed,
please write to us using the contact information contained in Section 12 of our
Privacy Policy.

Our Data Collection Practices
We collect and Process the following categories of Personal Data from Customers,
Service Providers, business partners, Representatives, Website Visitors,
prospective employees, individuals that receive marketing communications from us
and individuals that interact with us by registering for, attending and/or
otherwise taking part in our webinars or conferences or who communicate with us
via email, phone or in person, in each case to operate its business for the
specific purposes identified below.

● Personal Details include data such as names, titles, company names,
departments, email addresses, physical street addresses, telephone numbers, and
social media usernames of individuals.
● Login Credentials include data such as usernames and passwords of individuals
needed to access our Services.
● Unique IDs include data that we obtain from (a) prospective employees, (b)
Website Visitors, or (c) other individuals that interact with us.
● Customer Support Records include data such as call details and other similar
data regarding customer support communications and chat sessions with
Representatives.
● Website and Service Records include data related your interactions with our
Website and Services and other online content such as log data (i.e. login
information, preferences and settings, etc.).
● Employment Information includes details such as descriptions of roles
performed and locations of employment.

Why do we collect Personal Data, what are the sources of Personal Data, what are
the purposes for Processing and what is the lawful basis?

The table below sets out the types of Personal Data we Process, the purposes of
Processing such Personal Data and our lawful basis for doing so. The lawful
basis will vary with the type of Processing involved and will typically include
Processing (i) necessary for us to pursue our legitimate business interests,
(ii) based on your consent, where this is required by data protection laws, and
(iii) necessary for us to comply with our legal obligations. Where we rely on
our legitimate business interests, we have explained what the grounds are for
that reliance.


‍

Table 1. Ontop Data Processing and Lawful Basis

Purpose for Processing Personal Data Lawful Basis for Collecting Personal Data
To interact with Customers, Service Providers and business partners. When a
Customer places an order for our Services, we Processes the following categories
of Personal Data necessary to deliver and provide Services to our Customers:

● Personal Details
● Login Credentials
● Unique IDs

We also collect and Process Personal Data when engaging with Service Providers
or business partners, as well as when we purchase products and services from
them. We have a legitimate business interest in Processing Personal Data in
order to engage in transactions with our Customers, Service Providers and
business partners, as well as to efficiently run our business. To manage the
security of our Website, Software Platform, systems and Services. In order to
grant a Customer, Service Provider, business partner or prospective employee
access rights to our systems or Services and to monitor applicable security
thereof, we collect and Process the following categories of Personal Data from
the Representatives of such Customer, Service Provider or business partner or
the prospective employee:

● Personal Details
● Unique IDs
● Access Credentials and Visitation Records We have a legitimate business
interest in protecting the security of our Website, Software Platform, systems
and Services. To provide technical support and customer assistance. We collect
and Process the following categories of Personal Data to provide our Customers
and their Representatives with general and technical support:

● Personal Details
● Login Credentials
● Unique IDs
● Customer Support Records We have a legitimate business interest in being able
to provide our Customers and technical support and customer assistance. To
communicate and respond to requests and inquiries. When a Customer, Service
Provider, business partner or other person or entity contacts us by email,
phone, text or by submitting a contact form on our Website, we collect and
Process the following categories of Personal Data from their Representatives or
other related individuals in order to communicate with Customer, Service
Provider, business partner or such other person or entity, as applicable, and
respond to their requests and inquiries. We also collect and Process the
following Personal Data from Representatives who register for a trade event,
webinar, conference:

● Personal Details
● Unique IDs
● Website Records
● Marketing and Event Records We have a legitimate business interest in being
able to communicate with its Customers, Service Providers, business partners and
other persons or entities and respond to their inquiries and requests. To market
our Services and tailor our marketing and sales activities. We may Process the
following categories of Personal Data when marketing new and existing Services
and features to our Customers and other persons and entities and in an effort to
personalize such experience. We also collect and Process the following Personal
Data from Representatives who register for a trade event, webinar, or
conference:

● Personal Details
● Unique IDs
● Website Records
● Marketing and Event Records Except in cases where opt-in consent is required
by law for the Processing of email addresses, IP addresses or other unique
identifiers to send or Process electronic communications (emails, texts,
Cookies, etc.), we process this data for marketing purposes on the basis of its
legitimate interests. To analyze, improve, and optimize the use, function and
performance of our Website, Software Platform and Services. We may Process the
following categories of Personal Data in order to analyze, improve, and optimize
the use, function and performance of our Website, Software Platform and
Services, including for quality assurance and training purposes, as well as for
marketing and sales campaigns.

● Personal Details
● Unique IDs
● Website Records
● Marketing and Event Records We have a legitimate business interest in
improving and optimizing the use of our Website, Software Platform and Services.
To comply with applicable laws, regulations and internal policies, practices,
and procedures. We may be required to disclose certain categories of Personal
Data in order to comply with applicable laws and regulations, e.g. to respond to
a request from a government agency or to defend a legal claim. Additionally, we
may also be required to process certain categories of Personal Data when
conducting internal audits and investigations to ensure compliance with internal
and external policies, practices, and procedures. We have a legitimate business
interest in complying with all applicable laws, regulations, and internal
policies. To receive applications for employment. We may Process the following
categories of Personal Data when receiving, reviewing, using, and storing
applications for employment, including from prospective employees who visit our
Website or other online locations where jobs may be posted and applications may
be submitted:

● Personal Details
● Login Credentials
● Unique IDs
● Education and Work History
We have a legal obligation to collect certain information in order to confirm
your right to work in the country to which you have applied.
Additionally, we have a legitimate business interest in Processing the Personal
Data of job applicants who seek to join the company to assess them as candidates
for employment.

‍

‍Sharing Personal Data with Third Parties
Except as described below, we will not share or disclose Personal Data with or
to outside third parties. Any and all Personal Data provided to us by a
Customer, Website Visitor, business partner, or other third party is transferred
only on a “need to know” basis in keeping with the purposes outlined in our
Privacy Policy and/or these GDPR Privacy Terms.

Service Providers. We may share Personal Data with our Service Providers in
connection with advertising, hosting, data analytics, information technology and
infrastructure, order management and fulfillment, billing, contract management,
email delivery, auditing, events and other related activities. We provide such
Personal Data or authorize the Processing of such Personal Data only as
necessary to enable our Service Providers to perform their designated functions.
Our contractual agreements with them (1) require them to act only under our
instruction and for the purpose(s) directed by us with respect to such Personal
Data; and (2) prohibit them from sharing such Personal Data with any third
parties without our authorization.

Business Partners. We may also share your Personal Data with trusted business
partners pursuant to our contractual arrangements with them, which will include
appropriate safeguards to protect any Personal Data that we share with these
partners. These may include, but are not limited to third parties that organize
trade shows, consultants, experts and auditors.

Affiliated Entities. We share Personal Data with our affiliates. Subject to
local requirements, this Personal Data may be used to provide Services offered
by our affiliates, for the affiliates to provide support to the affiliated
entity that is sharing the Personal Data or for any other purposes described in
our Privacy Policy and/or these GDPR Privacy Terms. For example, affiliates may
share Personal Data about our Customers, Service Providers, business partners,
representatives, prospective employees and Website Visitors for direct marketing
purposes.

Fraud Prevention and Protection of Legal Rights. We may use and disclose
Personal Data to the appropriate regulatory, legal, judicial or law enforcement
authorities and our advisors and investigators when: (i) we believe, at our sole
discretion, that such disclosure is necessary to investigate, prevent, or
respond to suspected illegal or fraudulent activity or to protect our safety,
rights and/or property or that of our group of companies and/or Customers,
Service Providers, business partners, Representatives, Website Visitors,
prospective employees, employees, contractors, among others; (ii) we suspect
abuse of the Website, Software Platform and/or Services or unauthorized access
to any system, spamming, denial of service attacks or any other similar attacks;
(iii) exercising or protecting legal rights or defending against legal claims;
or (iv) pursuing available remedies, as well as mitigating or limiting the
damages that we may sustain. We may disclose Personal Data to our partners,
Service Providers and law enforcement to secure our Website, Software Platform
and/or Services, including to detect, prevent, and investigate security
incidents or violations to our Terms of Service
(https://www.getontop.com/legal/terms-of-service), Privacy Policy and/or
applicable laws.

Law Enforcement. We may have to disclose the Personal Data of our Customers,
Service Providers, business partners, representatives, applicants, Website
Visitors or other third parties if a court, law enforcement or other public or
government authority with appropriate jurisdiction requests that we provide said
Personal Data and we believe, at our reasonable discretion, that such request
was made in compliance with the applicable law.

Corporate Reorganization. We may transfer the Personal Data of our Customers,
Service Providers, business partners, Representatives, Website Visitors or other
third parties to another third party in the case of the reorganization, sale,
merger, joint venture, assignment, transfer or other alienation of any or all of
our business, assets and/or stocks, including in the event of bankruptcy or
corporate restructuring. Except as otherwise provided by a bankruptcy or other
court, the use and disclosure of all transferred Personal Data will be subject
to compliance with applicable data protection laws. Any Personal Data that an
individual submits or that is collected after the reorganization may be subject
to a new privacy policy adopted by the successor entity, which will be informed
to you as provided under Section 11 of our Privacy Policy.

Service Improvements. We may disclose Personal Data to our Service Providers in
order to improve our Website, Software Platform and/or Services, such as to
identify bugs, repair errors or ensure that services function as intended, or to
conduct internal research and analysis in order to improve our technology.



Cross-Border Transfers of Personal Data


If we transfer EEA/EU/UK/Switzerland Personal Data to affiliates outside this
EEA/EU/UK/Switzerland region, we will put in place appropriate intra-group
agreements in accordance with the GDPR requirements, including use of the EU
commission-approved standard contractual clauses (“SCC(s)”) for Controllers as
appropriate. If we transfer EEA/EU/UK/Switzerland Personal Data to third
parties, such as Service Providers or business partners in countries outside the
EEA/EU/UK/Switzerland region, we will put in place the EU SCCs or other relevant
international transfer documentation that complies with the GDPR requirements.
We will also put in place a GDPR-compliant data processing agreement.

Data Retention
We will retain Personal Data that we collect and Process where we have a
justifiable business need to do so and/or for as long as it is needed to fulfill
the purposes outlined in our Privacy Policy and these GDPR Privacy Terms. We may
retain Personal Data as required by law, such as for tax, legal and/or
accounting purposes. When we have no justifiable business need to process your
Personal Data (e.g. after all of our necessary interactions have ended, our
internal record keeping policies no longer require us to continue to process
your Personal Data and we have no other legal obligations to retain your
Personal Data), we will either delete or anonymize your Personal Data, at our
reasonable discretion.

Data Subject Rights under the GDPR
The GDPR grants individuals who are in the EU/EEA/UK the rights as detailed in
the paragraphs below, with some limitations. Individuals may contact us through
our contact information contained in Section 12 of our Privacy Policy to
exercise any of these rights and we will respond with the requested action or
information, as applicable, or we will let you know why such rights do not apply
to you. These rights are not absolute and are subject to various conditions
under the applicable data protection and privacy legislation, as well as the
laws and regulations that apply to us. In some cases, the exercise of these
rights (e.g. erasure, deletion, objection, restriction or the withholding or
withdrawing of consent to Processing) may make it impossible for us to provide
our Services.

Right to Not Provide Consent or to Withdraw Consent. We may seek to rely on your
consent in order to Process certain Personal Data. Where we do so, you have the
right to not provide your consent and the right to withdraw your consent at any
time. If you withdraw your consent, this will not affect the lawfulness of the
Processing conducted based on consent before its withdrawal.

Right of Access. You have the right to obtain confirmation as to whether or not
we collect or Process Personal Data concerning you and, if this is the case, you
have the right to request a copy of such Personal Data in digital format.

Right of Rectification. You have the right to require that we correct any
inaccurate Personal Data concerning you and that we supplement incomplete
Personal Data.

Right of Erasure. Under certain circumstances, you have the right to request
that we erase Personal Data concerning you; e.g. if it is no longer necessary
for the purposes for which it was originally collected and we do not otherwise
have a legitimate reason to retain the Personal Data. We may need to retain
certain Personal Data when legally required for internal, record keeping
purposes and/or in order to complete any transactions initiated prior to your
request to remove or delete your Personal Data. When we are unable to delete
Personal Data from our systems, we will anonymize it so it will no longer be
directly or indirectly linked to your identity or identifiable.

Right to Restrict Processing. Under certain circumstances, you have the right to
request that we restrict the Processing of your Personal Data that we have
collected; e.g. when you believe that your Personal Data that we retain is not
accurate or unlawfully held.

Right to Data Portability. Under certain circumstances, you have the right to
receive the Personal Data concerning you that you have provided to us in a
structured, commonly used, machine readable format, and for us to transmit the
data to another entity where technically feasible.

Right to Object to the Processing. Under certain circumstances, you have the
right to request that we stop Processing your Personal Data, including when we
rely on legitimate interests as a legal basis set forth in Table 1 above. If you
receive commercial electronic communications from us, you can unsubscribe from
the receipt of future commercial electronic communications from us by clicking
on the “unsubscribe” link provided in such communications. Please also note that
if you do opt out of receiving commercial electronic communications from us, we
may still send you important administrative messages (such as updates about your
account or changes to the Services) and you cannot opt out from receiving these
messages, unless you stop engaging our Services.

Right to Not be Subject to Decisions Based Solely on Automated Processing that
Produce Legal Effects. We do not make decisions based solely on automated
Processing - including profiling - that produces legal effects or similarly
affects you.

Right to Complaint before a Supervisory Authority. You have the right to lodge a
complaint with a Supervisory Authority if you believe that our Processing of
Personal Data relating to you is inconsistent with our obligations under the
GDPR. In this situation, we ask you please consider contacting us first, so that
we can try and assist with your query or address your concern.

In order to exercise any of your rights as set forth herein, please contact us
in writing, via email or postal mail as indicated in Section 12 of our Privacy
Policy, so that we may consider your request under the applicable law. We may
ask that you provide the following Personal Data for us to promptly address your
request:

● The name, user ID, pseudonym, email address or other identifier you have
provided to us or, if you have not otherwise previously interacted with us, your
first and last name and an address where we can contact you;
● The country in which you are located;
● A clear description of the Personal Data or content that you wish to receive
or to be deleted or corrected and/or the action you wish to be taken; and
● Sufficient information to allow us to locate the content or Personal Data to
be deleted, removed and/or corrected.

For your protection, we may only respond to requests with respect to the
Personal Data that is associated with the particular email address that is
registered under your user account. In addition, please note that, depending on
the nature of your inquiry, request and/or complaint, we may need to verify your
identity before implementing your request and require documentary proof of
identity, such as in the form of a government issued ID and proof of your
physical address. We will make all efforts to comply with your request as soon
as reasonably practicable and in any case within the timelines prescribed by the
applicable law. However, we reserve the right to refuse to act on a request that
is manifestly unfounded or excessive (e.g. because it is repetitive) and/or to
charge a fee that takes into account the administrative costs for providing the
information or the communication or taking the action requested, in the cases
where such action is justified.
‍

‍


APPENDIX C: LGPD PRIVACY TERMS (PORTUGUESE)

Note: This section applies specifically to Brazil residents.

‍


ANEXO C: TERMOS DE PRIVACIDADE LGPD (PORTUGUÊS)

Obs.: Esta seção aplica-se especificamente aos residentes do Brasil.

Os presentes termos e condições de privacidade relativos à Lei Geral de Proteção
de Dados (“Termos LGPD”) aplicam-se a atividades de processamento de Dados
Pessoais sob a lei brasileira e complementa a nossa Política de Privacidade
(General Privacy Policy - https://www.getontop.com/privacy-policy/).
‍

Seus direitos

Nos termos da Lei Geral de Proteção de Dados (Lei nº 13.709/2018, ou
simplesmente “LGPD”), você terá os seguintes direitos:

● Confirmação da existência de tratamento dos seus dados;
● Acesso aos dados;
● Correção de dados incompletos, inexatos ou desatualizados;
● Anonimização, bloqueio ou eliminação de dados desnecessários, excessivos ou
tratados em desconformidade com a lei;
● Portabilidade dos dados a outro fornecedor de serviço ou produto, mediante
requisição expressa;
● Eliminação dos dados tratados mediante requisição expressa;
● Obtenção de informações sobre as entidades públicas ou privadas com as quais a
Ontop compartilha os seus dados;
● Informação sobre a possibilidade de não fornecer o seu consentimento, bem como
de ser informado pela Ontop sobre as consequências em caso de negativa; e
● Revogação do consentimento.

Dados Pessoais que coletamos

Podemos coletar e processar Dados Pessoais de clientes, prestadores de serviço,
parceiros comerciais, representantes, visitantes ao nosso site, potenciais
empregados futuros, indivíduos que recebem comunicações de marketing de nós e
indivíduos que se engajam conosco em se registrando, comparecendo e/ou de outra
forma participando em nossos webinars ou conferências ou aqueles que se
comunicam conosco via e-mail, telefone ou presencialmente, em cada caso e para
conduzir o nosso negócio nos propósitos específicos detalhados abaixo:

a. Dados de contato e de contas. Os dados e informações pessoais fornecidos
quando usuários se inscrevem para contratar o nosso Serviço. Isso incluirá o
nome, e-mail, número de telefone, endereço, cargo e senha, organização (se
pessoa jurídica), e outras formas para que possamos entrar em contato com o
cliente e usuário.

b. Informações sobre transações financeiras de usuários. Informações sobre as
transações financeiras que você executa, pagamentos e informações de contas da
Ontop.

c. Informações de pagamento. Se o pagamento pelos nossos Serviços for realizado
via cartão de crédito, os dados coletados poderão incluir o número do cartão,
data de vencimento, código de segurança e endereço de cobrança. Se o pagamento
for realizado por meio de transferência bancária (internacional), os dados
coletados poderão incluir o seu nome e dados bancários, como número de agência,
número da conta, código IBAN e/ou SWIFT, entre outros. Caso o pagamento seja
realizado via serviços eWallet (p.ex. PayPal, Payoneer, etc.), os dados
coletados poderão incluir o nome e usuário da conta, endereço de e-mail e
quaisquer outras informações que identifiquem a conta do usuário ou carteira
digital aplicável. Caso os pagamentos sejam realizados via plataformas de
processamento de pagamentos de terceiros, estes coletarão os seus Dados Pessoais
referentes a tais pagamentos, não sendo a Ontop a empresa responsável por tais
informações. Nestes casos, a política de privacidade da empresa terceira será a
aplicável.

d. Dados e informações fornecidos em chat de mensagens instantâneas. Para melhor
atender aos nossos usuários, disponibilizamos em nosso site ferramentas de
mensagens instantâneas (IM). Quaisquer Dados Pessoais ou informações fornecidas
por este meio serão coletados e armazenados.

e. Dados biométricos. Informações sobre o usuário que são armazenadas em
documentos de diferentes formatos ou cópias destes, com o devido consentimento
para uso da plataforma e/ou serviços da Ontop. Referem-se aos dados contidos no
seu passaporte, documento de identidade, seguridade social ou quaisquer outros
documentos de identificação pessoal. Para fins de verificação de usuário,
algumas empresas terceiras que utilizamos poderão coletar fotos e/ou vídeos
estilo selfie que executem softwares de reconhecimento facial para verificação
de identidade.

f. Dados Pessoais fornecidos por telefone. Nós possuímos agentes de atendimento
disponíveis para atender os nossos Clientes 24/7. Ligações poderão ser gravadas
e quaisquer Dados Pessoais e/ou informações fornecidas pelo telefone, inclusive
informações de pagamento, serão coletados e armazenados.

g. Outros Dados e/ou informações. Podemos solicitar que Clientes e Usuários
forneçam informações gerais e outros Dados Pessoais através de nossos canais de
atendimento e com o devido consentimento, com o objetivo de participar em
pesquisas para a constante melhoria de nosso site, software ou Serviços.

Controladora e Encarregado (DPO)
A controladora de dados responsável por seus dados pessoais é a Ontop Holdings
Inc. e/ou quaisquer de suas empresas afiliadas (“Controladora”). Você pode
entrar em contato com o encarregado pelo tratamento de Dados Pessoais (“DPO” ou
“Encarregado”) através dos canais de contato disponíveis abaixo e na Cláusula 12
da nossa Política de Privacidade, com o assunto “Política de Privacidade”:

Encarregado pelo tratamento de Dados Pessoais - DPO

Nome: Maria Virginia Jaramillo Navarro
E-mail: privacy@getontop.com
Endereço: Ontop Holdings Inc., 1321 Upland Dr., PMB 15685, Houston, TX, 77043.
‍

‍


APPENDIX D: COLOMBIA PRIVACY TERMS (SPANISH)

Note: This section only applies to Colombian residents.


‍

ANEXO D: TÉRMINOS DE PRIVACIDAD PARA COLOMBIA (ESPAÑOL)

Obs.: Esta sección sólo aplica a residentes en el territorio de la República de
Colombia.

1. GENERALIDADES
De conformidad con el artículo 15 de la Constitución Política, relativo al
derecho que tienen todas las persona a conocer, actualizar y rectificar las
informaciones que se hayan recogido sobre ellas en bases de datos; el artículo
20 de la Constitución Política, sobre el derecho a la información; la Ley
Estatutaria 1581 de 2012 “Por la cual se dictan disposiciones generales para la
protección de datos personales”, el Decreto 1377 de 2013, “Por el cual se
reglamenta parcialmente la Ley 1581 de 2012” y demás normas reglamentarias;
Ontop, teniendo en cuenta su responsabilidad en el tratamiento de datos
personales de otros, en cumplimiento de las normas señaladas, adopta este Anexo
con temas complementarios para Colombia a su Política de Privacidad sombrilla
(General Privacy Policy – https://www.getontop.com/legal/privacy-policy/).

2. CAMPO DE APLICACIÓN
El Anexo D se aplica a clientes, contratistas, empleados, proveedores o, de
cualquier otra persona que por algún motivo suministre información a Ontop,
mientras se encuentren en el territorio de la República de Colombia.

3. PRINCIPIOS PARA EL TRATAMIENTO DE DATOS PERSONALES
El Anexo D se aplica a clientes, contratistas, empleados, proveedores o, de
cualquier otra persona que por algún motivo suministre información a Ontop,
mientras se encuentren en el territorio de la República de Colombia.

Ontop como Responsable del Tratamiento, aplicará, de manera armónica e integral,
los siguientes principios rectores en la recolección, manejo, uso, tratamiento,
almacenamiento e intercambio de datos personales:

1. Principio de legalidad en materia de Tratamiento de datos: En el Tratamiento
de datos personales, Ontop dará aplicación al artículo 15 de la Constitución
Política; al artículo 20 de la Constitución Política; a la Ley Estatutaria 1581
de 2012; al Decreto 1377 de 2013; al Decreto 1074/15 y a las demás normas
vigentes y aplicables y demás disposiciones que la desarrollen, que rigen el
tratamiento de datos personales y demás derechos fundamentales conexos.

2. Principio de finalidad: El Tratamiento de datos personales que sean acopiados
o recogidos por Ontop o a los que esta tenga acceso, obedecerá a una finalidad
legítima de acuerdo con la Constitución y las Leyes, la cual debe ser informada
al Titular.

3. Principio de libertad: El Tratamiento de datos personales sólo puede
ejercerse con el consentimiento, previo, expreso e informado del Titular. Los
datos personales no podrán ser obtenidos o divulgados sin previa autorización, o
en ausencia de mandato legal o judicial que releve el consentimiento.

4. Principio de veracidad o calidad: La información sujeta a captura,
recolección, uso y tratamiento de datos personales debe ser veraz, completa,
exacta, actualizada, comprobable y comprensible. Se prohíbe el Tratamiento de
datos parciales, incompletos, fraccionados o que induzcan a error.

5. Principio de transparencia: En el Tratamiento de datos personales debe
garantizarse el derecho del Titular a obtener de Ontop o del Encargado del
Tratamiento, en cualquier momento y sin restricciones, información acerca de la
existencia de datos que le conciernan.

6. Principio de acceso y circulación restringida: El Tratamiento de datos
personales se sujeta a los límites que se derivan de la naturaleza de los datos
personales y, a las normas vigentes y aplicables que rigen el tratamiento de
datos personales y demás derechos fundamentales conexos. En este sentido, los
datos personales sólo podrán ser objeto de Tratamiento por personas autorizadas
por el Titular, y salvo la información pública, no podrán estar disponibles en
Internet u otros medios de divulgación o comunicación masiva, salvo que el
acceso sea técnicamente controlable para brindar un conocimiento restringido
sólo a los Titulares o terceros autorizados conforme a la ley.

7. Principio de seguridad:La información sujeta a Tratamiento por parte de
Ontop, se manejará con las medidas técnicas, humanas y administrativas
existentes que sean necesarias para otorgar seguridad a los registros, evitando
su adulteración, pérdida, consulta, uso o acceso no autorizado o fraudulento.

8. Principio de confidencialidad: Todas las personas que intervengan en el
Tratamiento de datos personales o que tengan acceso a informaciones que se
encuentren en Bases de Datos y que no tengan la naturaleza de públicos, están
obligadas a garantizar la reserva de la información, inclusive después de
finalizada su relación con alguna de las labores que comprende el Tratamiento de
la información, pudiendo sólo realizar suministro o comunicación de datos
personales cuando ello corresponda al desarrollo de las actividades autorizadas
en las normas vigentes y aplicables que rigen el tratamiento de datos
personales, y demás derechos fundamentales conexos.

Todas las personas que trabajen actualmente o sean vinculadas a futuro para tal
efecto, en la administración y manejo de bases de datos, deberán suscribir otro
sí a su contrato laboral o de prestación de servicios para efectos de asegurar
tal obligación.

4. DERECHOS DE LOS TITULARES DE DATOS PERSONALES
Todo proceso que conlleve el Tratamiento de datos personales por parte de
cualquier área de la compañía, tanto de visitantes, clientes, contratistas,
trabajadores, proveedores y, en general, cualquier tercero con el cual Ontop
sostenga relaciones comerciales y laborales, deberá tener en cuenta los derechos
que le asisten a ese Titular de los datos, los cuáles se enuncian a
continuación:

1. Conocer, actualizar, consultar o rectificar sus datos personales, en
cualquier momento, frente a Ontop, respecto a aquellos datos que considere
parciales, inexactos, incompletos, fraccionados y/o que induzcan a error.
2. Solicitar en cualquier momento una prueba de la autorización otorgada a Ontop
para el Tratamiento de sus datos personales.
3. Ser informado por Ontop, previa solicitud del Titular de los datos, respecto
del uso que le ha dado a los mismos.
4. Presentar ante la Superintendencia de Industria y Comercio las quejas que
considere pertinentes para hacer valer su derecho al Habeas Data frente a Ontop.
5. Revocar la autorización y/o solicitar la supresión de algún dato, cuando
considere que la Ontop no ha respetado sus derechos y garantías
constitucionales.
6. Acceder, en forma gratuita, a los datos personales que voluntariamente decida
compartir con Ontop, para lo cual la compañía se encargará de conservar y
archivar de forma segura y confiable los formatos de autorización de cada uno de
los Titulares de datos personales debidamente otorgadas.

5. TRATAMIENTO DE LOS DATOS SENSIBLES
Dato sensible: Aquellos que afectan la intimidad del Titular o cuyo uso indebido
puede generar su discriminación, tales como los relacionados con el origen
racial o étnico, la pertenencia a sindicatos, organizaciones sociales o de
derechos humanos, convicciones políticas, religiosas, de la vida sexual,
biométricos o datos de la salud y, los datos biométricos, como huellas
digitales, fotografías, iris, reconocimiento de voz, facial o de palma de mano.
Esta información podrá no ser otorgada por el Titular de estos datos.

Ontop podrá hacer la captura, recolección, uso y tratamiento de los datos
catalogados como sensibles cuando:

a) El Titular haya dado su autorización previa y explícita a dicho Tratamiento,
salvo en los casos que por ley no sea requerido el otorgamiento de dicha
autorización.

b) El Tratamiento sea necesario para salvaguardar el interés vital del Titular y
este se encuentre física o jurídicamente incapacitado. En estos eventos, los
representantes legales deberán otorgar su autorización.

c) El Tratamiento sea efectuado en el curso de las actividades legítimas y con
las debidas garantías por parte de una fundación, ONG, asociación o cualquier
otro organismo sin ánimo de lucro, cuya finalidad sea política, filosófica,
religiosa o sindical, siempre que se refieran exclusivamente a sus miembros o a
las personas que mantengan contactos regulares por razón de su finalidad. En
estos eventos, los datos no se podrán suministrar a terceros sin la autorización
del Titular.

d) El Tratamiento se refiera a datos que sean necesarios para el reconocimiento,
ejercicio o defensa de un derecho en un proceso judicial. El Tratamiento tenga
una finalidad histórica, estadística o científica. En este evento deberán
adoptarse las medidas conducentes a la supresión de identidad de los Titulares.

6. TRANSFERENCIA DE DATOS
Si Ontop transfiere los Datos Personales a su casa matriz o a otras sucursales,
se aplicará la Política de Privacidad Sombrilla. Si Ontop transfiere los Datos
Personales a terceros, tales como proveedores de servicios o socios de negocios,
mediará un acuerdo de procesamiento de datos que cumpla con la legislación
aplicable vigente.

7. OTROS DATOS PERSONALES QUE RECOLECTAMOS
Además de los datos personales mencionados en la Política de Privacidad
sombrilla (General Privacy Policy –
https://www.getontop.com/legal/privacy-policy/), en Colombia Ontop recolecta y
administra datos como tipo de documento de identificación, número de documento
de identificación, lugar de expedición de documento de identificación, género,
RH, fotografía, huella digital, fecha y lugar de nacimiento, edad, grado de
escolaridad (títulos obtenidos), compañía para la cual labora y/o que
representa, cargo u ocupación, estado civil, nombre del cónyuge o compañero
permanente, nombre de personas a cargo, parentesco de personas a cargo, edad de
personas a cargo, fecha de nacimiento, ocupación de personas a cargo,
dirección/domicilio, teléfono fijo personal, teléfono fijo de la compañía,
teléfono celular personal, teléfono celular de la compañía, correo electrónico
personal, correo electrónico de la compañía, nombre, parentesco y teléfono de
persona a contactar en caso de emergencia, entidad promotora de salud (EPS),
Caja de compensación, administradora de riesgos profesionales (ARL),
administradora de fondo de pensiones, administradora de fondo de cesantías y,
datos sensibles relacionados con la salud, en cuanto a órdenes y relación de
pruebas, así como los resultados de éstas (por ejemplo y según corresponda,
Perfil lipídico, Glicemia, PSA –Antígeno específico de próstata para hombres
mayores de 40 años–, Audiometría, Espirometría, Optometría, Citología –para
mujeres–, Pruebas de función renal y hepática –AST-ALT-FA-creatinina-Parcial de
orina-hemograma–, KOH-coprocultivo y cultivo nasofaringe y, RX de tórax –PA Y
lateral–).
Dichos datos son recolectados por Ontop con el propósito de gestionar la
relación comercial existente entre Ontop y sus clientes, gestionar los procesos
de nómina y realizar todas aquellas actuaciones relacionadas con la relación
laboral existente entre Ontop y sus trabajadores o contratistas directos, y
gestionar la relación comercial existente entre Ontop y sus proveedores.

8. PROCEDIMIENTOS PARA EL EJERCICIO DE LOS DERECHOS DEL TITULAR DE LOS DATOS
PERSONALES
El usuario podrá ejercer su derecho a conocer, actualizar, rectificar y suprimir
los datos personales que haya suministrado a Ontop, enviando una comunicación,
en cualquier momento y de manera gratuita, a través del siguiente correo
electrónico: privacy@getontop.com.

‍
De conformidad con lo dispuesto en el Artículo 20 del Decreto 1377 de 2013, los
derechos de los Titulares establecidos en la Ley, podrán ejercerse por:

a) El Titular, quien deberá acreditar su identidad en forma suficiente por los
distintos medios que le ponga a disposición el Responsable.
b) Por sus causahabientes, quienes deberán acreditar tal calidad.
c) Por el representante y/o apoderado del Titular, previa acreditación de la
representación o apoderamiento.

La petición o derecho que ejercita el Titular de los datos personales deberá
contener, como mínimo:

1. Identificación del Titular.
2. Los datos de contacto para recibir notificaciones.
3. Los documentos que acrediten en debida forma la personería o mandato para
actuar, si fuera el caso.
4. La descripción clara y precisa de los datos personales respecto de los cuales
el Titular busca ejercer alguno de los derechos.

Estos derechos se podrán ejercer, entre otros, frente a datos parciales,
inexactos, incompletos, fraccionados, que induzcan a error o, aquellos cuyo
tratamiento esté expresamente prohibido o no haya sido autorizado por su
Titular.

9. CONSULTAS
Los Titulares, sus causahabientes o representantes podrán consultar la
información personal del Titular que repose en cualquier base de datos de Ontop,
suministrando a estos toda la información contenida en el registro individual o
que esté vinculada con la identificación del Titular. La consulta se formulará
por escrito, a través del medio indicado en el numeral 8, siempre y cuando sea
el Titular de los datos o su representante.

10. RECTIFICACIÓN O ACTUALIZACIÓN DE DATOS
Los Titulares, sus causahabientes o representantes que consideren que la
información contenida en una base de datos de Ontop debe ser objeto de
rectificación o actualización, podrán presentar un reclamo ante Ontop, el cual
será tramitado bajo las siguientes reglas:
El reclamo se formulará mediante solicitud dirigida a Ontop, a través del medio
indicado en el numeral 8, con la siguiente información:

1. Identificación del Titular.
2. Los datos de contacto para recibir notificaciones.
3. Los documentos que acrediten en debida forma la personería o mandato para
actuar, si fuere necesario.
4. La descripción de los hechos que dan lugar al reclamo.
5. La descripción clara y precisa de los datos personales respecto de los cuales
el Titular busca la rectificación o actualización.
6. Los documentos que se quieran hacer valer.

11. SUPRESIÓN DE DATOS
Los Titulares, sus causahabientes o representantes podrán solicitar, en todo
momento y de forma gratuita, a Ontop, la supresión de sus datos personales
cuando:

a) Consideren que los mismos no están siendo tratados conforme a los principios,
deberes y obligaciones previstas en la normatividad vigente y en la presente
Política.
b) Hayan dejado de ser necesarios o pertinentes para la finalidad para la cual
fueron recabados.
c) Se haya superado el periodo necesario para el cumplimiento de los fines para
los que fueron recabados.

Esta supresión implica la eliminación total o parcial de la información personal
de acuerdo con lo solicitado por los Titulares, sus causahabientes o
representantes, en los registros, archivos y bases de datos administrados por
Ontop.

El reclamo se formulará mediante solicitud dirigida a Ontop, a través del medio
indicado en el numeral 8, con la siguiente información:

1) Identificación del Titular.
2) Los datos de contacto para recibir notificaciones.
3) Los documentos que acrediten en debida forma la personería o mandato para
actuar, si fuere necesario.
4) La descripción de los hechos que dan lugar al reclamo.
5) La descripción clara y precisa de los datos personales respecto de los cuales
el Titular busca la rectificación o actualización.
6) Los documentos que se quieran hacer valer.

Ahora bien, es importante tener en cuenta que el derecho de cancelación no es
absoluto y el Responsable puede negar el ejercicio del mismo cuando:

1) El Titular tenga un deber legal o contractual de permanecer en la base de
datos.
2) La eliminación de datos obstaculice actuaciones judiciales o administrativas
vinculadas a obligaciones fiscales, la investigación y persecución de delitos o
la actualización de sanciones administrativas.
3) Los datos sean necesarios para proteger los intereses jurídicamente tutelados
del Titular; para realizar una acción en función del interés público, o para
cumplir con una obligación legalmente adquirida por el Titular.

12. REVOCATORIA DE LA AUTORIZACIÓN
Los Titulares, sus causahabientes o sus representantes podrán, en todo momento y
de forma gratuita, revocar el consentimiento al Tratamiento de sus datos
personales, siempre y cuando no lo impida una disposición legal o contractual.
Para ello, el Titular podrá revocar su consentimiento mediante el mismo medio
por el que lo otorgó.
Al respecto, se debe tener en cuenta que existen dos modalidades de revocación
del consentimiento: Una de ellas se da sobre la totalidad de las finalidades
consentidas y, la otra, se da sobre algunos tipos de tratamiento determinados.

13. DEBERES COMO ENCARGADO DEL TRATAMIENTO
Ontop se encarga directamente del tratamiento y custodia de los Datos Personales
captados y almacenados. Sin embargo, se reserva el derecho a delegar en un
tercero tal Tratamiento, para lo cual exigirá al Encargado la atención e
implementación de las Políticas y procedimientos idóneos para la protección de
los datos personales y la estricta confidencialidad de los mismos, de acuerdo
con la normatividad vigente.

14. MEDIDAS DE SEGURIDAD ADOPTADAS CON RELACIÓN AL TRATAMIENTO DE DATOS
PERSONALES
Ontop adoptará las medidas técnicas, humanas y administrativas necesarias para
garantizar la seguridad y confidencialidad de los datos y para evitar su
alteración, pérdida, consulta, uso o acceso no autorizado. Los datos personales
que el Titular de la información suministre a Ontop bajo cualquier medio, serán
administrados de forma confidencial, con las debidas garantías constitucionales,
legales y demás normas aplicables a la protección de datos personales.

15. RESPONSABLE DEL TRATAMIENTO DE DATOS PERSONALES
El responsable de la captura, recolección, uso y tratamiento de sus datos
personales es la sociedad Ontop Digital Colombia SAS, identificada con el NIT
901.456.887-1, con domicilio en Cr 18 No. 93 A 57, Bogotá, D.C., Colombia,
correo electrónico privacy@getontop.com.

‍
Para todos los efectos de la presente Política, se nombra como Representante del
Responsable del Tratamiento a:
● Maria Virginia Jaramillo Navarro – Oficial de Cumplimiento.


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