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President’s
Management
Agenda



An official website of the
US government




FEDERAL PULSE SURVEY: SECOND ROUND OF INSIGHTS AVAILABLE



By Pam Coleman, Associate Director of Performance and Personnel Management,
Office of Management and Budget

February 24, 2022






The first-ever Government-wide pulse survey pilot began in October of 2021 and
is scheduled to run through late spring. Pulse surveys are a widely used tool
for getting quick “pulse checks” and allow leaders to hear directly from their
employees. The pilot consists of three pulse surveys - and today we announce the
results of the second survey.

This January, I wrote about the preliminary insights from the pulse survey
pilot, launched by the President’s Management Council (PMC), together with the
Office of Management and Budget, the Office of Personnel Management, and the
General Services Administration.

In late January, the second pulse survey was administered to the Federal
workforce. The survey was again sent to over two million employees across the
CFO Act agencies. This survey received a response rate of 19%, up from 17.4% in
the October 2021 survey. The themes for the questions in the second survey were
the same as the October 2021 survey. Both covered topics such as workplace
reentry and return to physical workplaces, employee engagement and burnout, and
equity and inclusion. In this second survey round, new questions were introduced
within each theme. The question “The Federal Government is the best place to
work for those who want to make a difference,” was introduced as a way to
measure engagement. All told, 58% of Federal employees agreed with this
statement.

To make the preliminary insights for the second pulse survey available, we are
publicly sharing a data dashboard, which shows the survey results
Government-wide, as well as by agency and component.

The dashboard shows responses across the five-point scale ranging from “strongly
agree” to “strongly disagree,” as well as average scores for each question.
Trend data, critical in identifying patterns in the data, is also now available
for the questions that were repeated from the first pulse survey. For example,
the questions that remained constant from Pulse Survey 1 to Pulse Survey 2 saw
an uptick in positive responses Government-wide.

We’re excited about what we’re learning as the pilot proceeds. For instance, the
average score Government-wide to the question regarding reentry to the workplace
increased from 3.4 in October 2021 to 3.6 in January 2022. This quick snapshot
in time is helpful as agencies consider how their employees perceive reentry
guidance.

The Federal Government can only realize our vision of being a model employer by
continuously evaluating how we support our workforce and improving our
engagement. The pulse survey continues to provide an opportunity to learn from
our remarkable Federal public servants.

Learn More

We look forward to sharing more about this pilot. The third and final pulse
survey in this pilot will be sent out this Spring, with more data available
after the conclusion of the pilot. Please continue to check back at
Performance.gov for further updates on the pulse survey effort.



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