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HOW DO I ADD OR REMOVE AN END USER ON MY LICENSE?




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MathWorks Support Team on 6 Mar 2013
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Edited: MathWorks Support Team on 26 Dec 2022
Accepted Answer: MathWorks Support Team

How do I add or remove an end user on my License?

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MathWorks Support Team on 26 Dec 2022
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Edited: MathWorks Support Team on 26 Dec 2022
If you are an Administrator, you can change the User associated to a license in
the License Center of your MathWorks Account.
 1. Log in to your MathWorks Account
 2. Navigate to the License Center
 3. Click on the License Number
 4. Switch to the 'Manage Users' tab
     * To add a User, click on the button that reads 'Add User'
     * To remove a User, click on the 'X' icon under Remove User

If you're unable to remove a License End User please refer to the following
solution: 
Why am I unable to modify the end user on my license?
https://www.mathworks.com/matlabcentral/answers/102857-why-am-i-unable-to-modify-the-end-user-on-my-license
If you require further assistance, please contact Customer Support.

Tip: For Administrators, the “User” tab located at the top of the License Center
may be helpful if you need to find all the Licenses or Activations associated
with a specific End User:
https://www.mathworks.com/licensecenter/users

  1 COMMENT
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Abhishek Pandey on 18 Apr 2016
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Hi Jen,
If you are running into any issues with this, you can contact MathWorks
Technical Support and raise a help ticket saying that you did not get an email
from MathWorks. I am sure our team will be very happy to help you.
- Abhishek

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