Submitted URL: http://ngen-eu11.rgiseu.com/
Effective URL: https://ngen-eu11.rgiseu.com/
Submission: On March 08 via api from US — Scanned from GB

Summary

This website contacted 3 IPs in 2 countries across 3 domains to perform 15 HTTP transactions. The main IP is 89.21.0.13, located in Manchester, United Kingdom and belongs to EQUINIX, NL. The main domain is ngen-eu11.rgiseu.com.
TLS certificate: Issued by Sectigo RSA Domain Validation Secure ... on March 9th 2023. Valid for: a year.
This is the only time ngen-eu11.rgiseu.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 8 89.21.0.13 15830 (EQUINIX)
7 104.18.72.113 13335 (CLOUDFLAR...)
1 104.16.51.111 13335 (CLOUDFLAR...)
15 3
Apex Domain
Subdomains
Transfer
8 rgiseu.com
ngen-eu11.rgiseu.com
api-ngen-eu11.rgiseu.com
5 MB
7 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2184
ekr.zdassets.com — Cisco Umbrella Rank: 2517
361 KB
1 zendesk.com
rgisngen.zendesk.com
1 KB
15 3
Domain Requested by
6 static.zdassets.com ngen-eu11.rgiseu.com
static.zdassets.com
4 api-ngen-eu11.rgiseu.com ngen-eu11.rgiseu.com
4 ngen-eu11.rgiseu.com 1 redirects ngen-eu11.rgiseu.com
1 rgisngen.zendesk.com static.zdassets.com
1 ekr.zdassets.com static.zdassets.com
15 5

This site contains no links.

Subject Issuer Validity Valid
*.rgiseu.com
Sectigo RSA Domain Validation Secure Server CA
2023-03-09 -
2024-03-27
a year crt.sh
zdassets.com
E1
2024-03-03 -
2024-06-01
3 months crt.sh
rgisngen.zendesk.com
Cloudflare Inc ECC CA-3
2024-02-28 -
2024-12-31
10 months crt.sh

This page contains 2 frames:

Primary Page: https://ngen-eu11.rgiseu.com/
Frame ID: 7E6E33E03E328F0DA5B25FAAE6A8C900
Requests: 7 HTTP requests in this frame

Frame: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-a8e2471.js
Frame ID: 930C561EAB0A4451980216016F255EE2
Requests: 6 HTTP requests in this frame

Screenshot

Page Title

NGEN

Page URL History Show full URLs

  1. http://ngen-eu11.rgiseu.com/ HTTP 302
    https://ngen-eu11.rgiseu.com/ Page URL

Page Statistics

15
Requests

100 %
HTTPS

0 %
IPv6

3
Domains

5
Subdomains

3
IPs

2
Countries

5480 kB
Transfer

6320 kB
Size

2
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://ngen-eu11.rgiseu.com/ HTTP 302
    https://ngen-eu11.rgiseu.com/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

15 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
ngen-eu11.rgiseu.com/
Redirect Chain
  • http://ngen-eu11.rgiseu.com/
  • https://ngen-eu11.rgiseu.com/
527 B
774 B
Document
General
Full URL
https://ngen-eu11.rgiseu.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
89.21.0.13 Manchester, United Kingdom, ASN15830 (EQUINIX, NL),
Reverse DNS
fe1-26.spilsby.tcw.man.ip.ukgrid.net
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
ca247de813ea9a834ad7558ccb5e464473e62c6fd19ffb0f8ed0111a3ad452c3

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.111 Safari/537.36
accept-language
en-GB,en;q=0.9

Response headers

Accept-Ranges
bytes
Content-Length
527
Content-Type
text/html
Date
Fri, 08 Mar 2024 10:57:15 GMT
ETag
"0279360a568da1:0"
Last-Modified
Mon, 26 Feb 2024 11:17:26 GMT
Server
Microsoft-IIS/10.0
X-Powered-By
ASP.NET

Redirect headers

Connection
close
Content-Length
169
Content-Type
text/html
Location
https://ngen-eu11.rgiseu.com/
X-Content-Type-Options
nosniff
X-Frame-Options
SAMEORIGIN
X-XSS-Protection
1; mode=block
main.8a30ecdcceba85184a17.js
ngen-eu11.rgiseu.com/
5 MB
5 MB
Script
General
Full URL
https://ngen-eu11.rgiseu.com/main.8a30ecdcceba85184a17.js
Requested by
Host: ngen-eu11.rgiseu.com
URL: https://ngen-eu11.rgiseu.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
89.21.0.13 Manchester, United Kingdom, ASN15830 (EQUINIX, NL),
Reverse DNS
fe1-26.spilsby.tcw.man.ip.ukgrid.net
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
beda301448d6f6c76de00819529ffe6046ebcb8a977c4be565c5f9ae01b59a65

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://ngen-eu11.rgiseu.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.111 Safari/537.36

Response headers

Date
Fri, 08 Mar 2024 10:57:15 GMT
Last-Modified
Mon, 26 Feb 2024 11:17:26 GMT
Server
Microsoft-IIS/10.0
ETag
"0279360a568da1:0"
X-Powered-By
ASP.NET
Content-Type
application/javascript
Accept-Ranges
bytes
Content-Length
4903229
main.8a30ecdcceba85184a17.css
ngen-eu11.rgiseu.com/
328 KB
328 KB
Stylesheet
General
Full URL
https://ngen-eu11.rgiseu.com/main.8a30ecdcceba85184a17.css
Requested by
Host: ngen-eu11.rgiseu.com
URL: https://ngen-eu11.rgiseu.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
89.21.0.13 Manchester, United Kingdom, ASN15830 (EQUINIX, NL),
Reverse DNS
fe1-26.spilsby.tcw.man.ip.ukgrid.net
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
8329feee939d6cf832568be6399cfb04a37fb6d5d3d21cd8d97cefb47f4ee89b

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://ngen-eu11.rgiseu.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.111 Safari/537.36

Response headers

Date
Fri, 08 Mar 2024 10:57:15 GMT
Last-Modified
Mon, 26 Feb 2024 11:17:26 GMT
Server
Microsoft-IIS/10.0
ETag
"0279360a568da1:0"
X-Powered-By
ASP.NET
Content-Type
text/css
Accept-Ranges
bytes
Content-Length
336035
secret
api-ngen-eu11.rgiseu.com/api/
0
322 B
XHR
General
Full URL
https://api-ngen-eu11.rgiseu.com/api/secret
Requested by
Host: ngen-eu11.rgiseu.com
URL: https://ngen-eu11.rgiseu.com/main.8a30ecdcceba85184a17.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
89.21.0.13 Manchester, United Kingdom, ASN15830 (EQUINIX, NL),
Reverse DNS
fe1-26.spilsby.tcw.man.ip.ukgrid.net
Software
Kestrel / ASP.NET
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept
application/json
Referer
https://ngen-eu11.rgiseu.com/
accept-language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.111 Safari/537.36
Content-Type
application/json; charset=UTF-8

Response headers

Date
Fri, 08 Mar 2024 10:57:18 GMT
WWW-Authenticate
Bearer, Basic realm="api-ngen-eu11.rgiseu.com"
Server
Kestrel
X-Powered-By
ASP.NET
Vary
Origin
Access-Control-Allow-Origin
https://ngen-eu11.rgiseu.com
Access-Control-Allow-Credentials
true
Content-Length
0
secret
api-ngen-eu11.rgiseu.com/api/ Frame
0
0
Preflight
General
Full URL
https://api-ngen-eu11.rgiseu.com/api/secret
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
89.21.0.13 Manchester, United Kingdom, ASN15830 (EQUINIX, NL),
Reverse DNS
fe1-26.spilsby.tcw.man.ip.ukgrid.net
Software
Kestrel / ASP.NET
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type
Access-Control-Request-Method
GET
Origin
https://ngen-eu11.rgiseu.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.111 Safari/537.36

Response headers

Access-Control-Allow-Credentials
true
Access-Control-Allow-Headers
content-type
Access-Control-Allow-Origin
https://ngen-eu11.rgiseu.com
Date
Fri, 08 Mar 2024 10:57:18 GMT
Server
Kestrel
Vary
Origin
X-Powered-By
ASP.NET
version
api-ngen-eu11.rgiseu.com/api/ Frame
0
0
Preflight
General
Full URL
https://api-ngen-eu11.rgiseu.com/api/version
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
89.21.0.13 Manchester, United Kingdom, ASN15830 (EQUINIX, NL),
Reverse DNS
fe1-26.spilsby.tcw.man.ip.ukgrid.net
Software
Kestrel / ASP.NET
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
authorization
Access-Control-Request-Method
GET
Origin
https://ngen-eu11.rgiseu.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.111 Safari/537.36

Response headers

Access-Control-Allow-Credentials
true
Access-Control-Allow-Headers
authorization
Access-Control-Allow-Origin
https://ngen-eu11.rgiseu.com
Date
Fri, 08 Mar 2024 10:57:18 GMT
Server
Kestrel
Vary
Origin
X-Powered-By
ASP.NET
version
api-ngen-eu11.rgiseu.com/api/
82 B
456 B
XHR
General
Full URL
https://api-ngen-eu11.rgiseu.com/api/version
Requested by
Host: ngen-eu11.rgiseu.com
URL: https://ngen-eu11.rgiseu.com/main.8a30ecdcceba85184a17.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
89.21.0.13 Manchester, United Kingdom, ASN15830 (EQUINIX, NL),
Reverse DNS
fe1-26.spilsby.tcw.man.ip.ukgrid.net
Software
Kestrel / ASP.NET
Resource Hash
2e7dda18fc77a3c43cbec489fd6399297473ac96352b86df3e18bfda18400a6d

Request headers

Accept
application/json, text/plain, */*
Referer
https://ngen-eu11.rgiseu.com/
accept-language
en-GB,en;q=0.9
Authorization
Bearer null
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.111 Safari/537.36

Response headers

Date
Fri, 08 Mar 2024 10:57:18 GMT
Content-Encoding
gzip
Server
Kestrel
api-supported-versions
1.0
X-Powered-By
ASP.NET
Transfer-Encoding
chunked
Vary
Accept-Encoding
Content-Type
application/json; charset=utf-8
Access-Control-Allow-Origin
https://ngen-eu11.rgiseu.com
Access-Control-Allow-Credentials
true
snippet.js
static.zdassets.com/ekr/
10 KB
5 KB
Script
General
Full URL
https://static.zdassets.com/ekr/snippet.js?key=854fb6dc-55f4-4aef-8b5d-7104f0b2f887
Requested by
Host: ngen-eu11.rgiseu.com
URL: https://ngen-eu11.rgiseu.com/main.8a30ecdcceba85184a17.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
ce337ec7dda4b3a741363a2673c7edce5c736f1660e2aa908131ecfd9dd1343f
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://ngen-eu11.rgiseu.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.111 Safari/537.36

Response headers

date
Fri, 08 Mar 2024 10:57:20 GMT
x-amz-version-id
sR7NItkX1i3nKckB5vEat7T2DUmPnRiJ
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
9X4B0G1GWNB25PJG
age
55
x-amz-server-side-encryption
AES256
x-amz-replication-status
PENDING
x-amz-id-2
4OYei3DkpSYkS6dKBDFbZjtSdVexoHjQ1eS9Mf3MCmEOCurZC/+Isbd1AVVpsiKAmJ7FWWviPJSrjy0q3mZxeg==
last-modified
Mon, 15 Jan 2024 02:56:11 GMT
server
cloudflare
etag
W/"c0053b411b753138af468db1bd3b19f3"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=Flum7vAu6vxqVBIFSa3%2F6zPDBrAwwAKR8sgwT7L%2BvEbDOcxNCUrYoO9oX5KSqNXkWSDNIQDlHzMMZjUVX5fyHkr7E9VdpAvyVhqe8oLHmjB7hZwc70xLLQ1Q%2Bgyd7Gsh8IsF62A%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript
access-control-allow-origin
*
access-control-allow-methods
GET, HEAD
cache-control
public, max-age=3600, s-maxage=60
access-control-max-age
0
cf-ray
86124dc4ac094883-LHR
access-control-allow-headers
*
854fb6dc-55f4-4aef-8b5d-7104f0b2f887
ekr.zdassets.com/compose/
819 B
1 KB
Fetch
General
Full URL
https://ekr.zdassets.com/compose/854fb6dc-55f4-4aef-8b5d-7104f0b2f887
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/ekr/snippet.js?key=854fb6dc-55f4-4aef-8b5d-7104f0b2f887
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
4b3b3b89b1240af6456d466e470882a335f9ac1d1b4f711d324906b550f60784
Security Headers
Name Value
Strict-Transport-Security max-age=0
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://ngen-eu11.rgiseu.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.111 Safari/537.36

Response headers

date
Fri, 08 Mar 2024 10:57:20 GMT
strict-transport-security
max-age=0
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
x-permitted-cross-domain-policies
none
content-encoding
br
cdn-cache-control
max-age=60
x-xss-protection
1; mode=block
x-request-id
8601a3016bb47dfa-SEA, 8601a3016bb47dfa-SEA
x-runtime
0.009291
referrer-policy
strict-origin-when-cross-origin
server
cloudflare
etag
W/"4b3b3b89b1240af6456d466e470882a3"
x-download-options
noopen
x-frame-options
SAMEORIGIN
access-control-max-age
7200
access-control-allow-methods
GET, POST, OPTIONS
access-control-allow-origin
*
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=sMfILD6Bq3jUDSoWOvgrlUXCH2Ekkdcz6QFF%2FtGjE9lox6RSIiVH%2BZs9g8tg2BHtmwrkzTqvGzk4wYQEvgpgBOdDXGuqsJzhpTSpPTAYz3Ku%2FifHs5mPbiRMsmLUDta9VpY%3D"}],"group":"cf-nel","max_age":604800}
access-control-expose-headers
vary
Accept, Origin, Accept-Encoding
cache-control
max-age=300, public, stale-while-revalidate=300, stale-if-error=21600
content-type
application/json; charset=utf-8
x-zendesk-zorg
yes
cf-ray
86124dc5a92e24da-LHR
web-widget-main-a8e2471.js
static.zdassets.com/web_widget/classic/latest/ Frame 930C
945 KB
277 KB
Script
General
Full URL
https://static.zdassets.com/web_widget/classic/latest/web-widget-main-a8e2471.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/ekr/snippet.js?key=854fb6dc-55f4-4aef-8b5d-7104f0b2f887
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
2c0a75d7e84a90aba9d68dc5b54e7afedf58b4bbf7221aa78dcb9c4f26f87364
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
en-GB,en;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.111 Safari/537.36

Response headers

date
Fri, 08 Mar 2024 10:57:20 GMT
x-amz-version-id
Z2TyMhu0USmhlgy7zbQ76q.AzD1L6aZ1
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
B5VFJJN3BRVJ0FRW
age
174830
x-amz-server-side-encryption
AES256
x-amz-replication-status
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x-amz-id-2
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last-modified
Mon, 04 Mar 2024 13:52:16 GMT
server
cloudflare
etag
W/"d07da7b379d0bd38cb3b8930758e82b1"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=PJhEeWrfozz9TzRVc9CGLOpfCDxTCTlBoEaQ0LE%2BRMQltP%2BlG6EA8akfQ%2BSMyZh4TfnA37VpsTApc0eq%2BycXHd%2FC%2BuGlD%2Fraydm58JN1XbL9Q17S5Ln5ieIkkuRu0hRi4tZ58PA%3D"}],"group":"cf-nel","max_age":604800}
content-type
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access-control-allow-origin
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cache-control
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access-control-allow-headers
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Tue, 04 Mar 2025 13:52:15 GMT
en-us-json-a8e2471.js
static.zdassets.com/web_widget/classic/latest/web-widget-locales/classic/ Frame 930C
25 KB
6 KB
Script
General
Full URL
https://static.zdassets.com/web_widget/classic/latest/web-widget-locales/classic/en-us-json-a8e2471.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-a8e2471.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
a48fd35c61908d912b5ac9e1face12e0962a0d9ecc8679e87db4031697cec54e
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
en-GB,en;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.111 Safari/537.36

Response headers

date
Fri, 08 Mar 2024 10:57:21 GMT
x-amz-version-id
K6AM8OxoSO1OmWBpYrwye40k70ja8ul8
content-encoding
br
cf-cache-status
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strict-transport-security
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x-amz-request-id
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age
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x-amz-server-side-encryption
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x-amz-replication-status
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last-modified
Mon, 04 Mar 2024 13:52:18 GMT
server
cloudflare
etag
W/"6eb45e96a7cbb4b8ca10897f3cf09981"
vary
Accept-Encoding
report-to
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content-type
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access-control-allow-origin
*
access-control-allow-methods
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cache-control
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access-control-max-age
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cf-ray
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access-control-allow-headers
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expires
Tue, 04 Mar 2025 13:52:16 GMT
config
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202 KB
51 KB
Script
General
Full URL
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Requested by
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URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-a8e2471.js
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web-widget-chat-incoming-message-notification-a8e2471.js
static.zdassets.com/web_widget/classic/latest/ Frame 930C
236 B
615 B
Script
General
Full URL
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Requested by
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URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-a8e2471.js
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Software
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accept-language
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Referer
User-Agent
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fda6cd35495c75f83508d9d2e77ee33d.mp3
static.zdassets.com/web_widget/classic/latest/ Frame 930C
19 KB
20 KB
Media
General
Full URL
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Security
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Server
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Software
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Verdicts & Comments Add Verdict or Comment

11 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| regeneratorRuntime boolean| _pdfjsCompatibilityChecked function| JsBarcode object| Konva object| zEWebpackACJsonp function| zE function| zEmbed boolean| zEACLoaded function| $zopim

2 Cookies

Domain/Path Name / Value
widget-mediator.zopim.com/ Name: AWSALBCORS
Value: oRWAIZjxCFe6L5d0hP62nr7AkucQwvAMI/iBLAEtilJG5H66QfnDjWf4Xbjmp66X+UMDL++oWeHU2Q7UYa7nsYcCWQaobFroKX4FPjLMeibtwt/9mTGpJP0CWli9
.rgiseu.com/ Name: __zlcmid
Value: 1KgmYMk1hkZg5tZ

1 Console Messages

Source Level URL
Text
network error URL: https://api-ngen-eu11.rgiseu.com/api/secret
Message:
Failed to load resource: the server responded with a status of 401 (Unauthorized)