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You will be redirected to USFamily.Net in 30 seconds or you can click on the
logo below.

IMPORTANT NOTIFICATION: Metro Provider is Now USFamily.Net

As of 12/16/2009, Metro Provider has joined forces with USFamily.Net to provide
you with more reliable, higher quality service and new features. This e-mail
should give you more information about your account during any transition that
may occur.

Who is USFamily.Net?

 * Local, privately owned Minnesota Company since 1997.
 * Providing Internet Services as USFamily.Net.
 * Providing Voice and Data Services as Velocity Telephone since 2000.
 * Dedicated to providing the highest quality services at the best possible
   price and performance.



What may change?
 * Your services will become more reliable, as we will now have redundant
   Internet backbones using multiple upstream providers.
 * We will be providing your service using multiple facilities and a larger
   support and customer service staff.
 * Your customer service and support team will be 100% local, headquartered in
   our offices in Golden Valley, MN.
 * You will have the opportunity to upgrade to the best service offerings
   around, like our phone and High Speed Internet bundles.
 * You will join the tens of thousands of other USFamily.Net and Velocity
   Telephone customers who have been enjoying our services, prices and support
   over the past 12 years.
 * Your billing statement will look different, as it will be generated through
   our unified system. The pricing, statement method, payment method and
   subscription type for your account will NOT change.
 * We will provide you with detailed instructions if anything has to change on
   your end.



What won't change?
 * Your pricing. We will incorporate your existing Metro Provider pricing into
   our systems.
 * Your e-mail address, usernames, passwords will stay the same, but a more
   advanced SPAM filtering system will help screen your email and give you
   access to a bulk mail folder for review.



What services are available?
 * Internet services (dial-up, accelerated dial-up, DSL)
 * Telephone services (residential and business, including VoIP and Hosted PBX
   solutions)
 * Bundled Phone and Internet Services
 * Web Hosting
 * E-mail Hosting
 * Business class services (T-1, VoIP, Ethernet, Wireless, Colocation)



Useful Links:
USFamily.Net Home Page: http://www.usfamily.net
Access to new webmail: http://webmail.usfamily.net
MetroProvider's old webmail is no longer accessible. If you have questions or
need help please contact support. Support:
763-235-3060
7am - 8pm Monday - Friday
10am - 6pm Saturday
Email: support@metroprovider.com