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Remote Reps
 * About Us
 * Services
   Why Remote Reps?
   Blog
   Join Our Team

Schedule a call


REALIZING THE POSSIBILITIES,
WITH THE
RIGHT RESOURCES

Boutique Service Excellence with a Human Touch

Learn more about us
When businesses like yours have an opportunity to grow, the demands of scaling
service excellence can derail your momentum. Our skilled workforce and service
excellence processes are a winning combination, dedicated to advancing your
brand. Whether you’re a large, enterprise business, small- to medium-sized
private business, or a start-up, we’re the right choice. We have highly
customized service delivery with proactive performance that sets you apart from
the competition.


OUR SERVICES


CUSTOMER ENGAGEMENT

Our customer service excellence is demonstrated in how we engage with customers,
members, providers and subscribers. Our meaningful customer experience leverages
a proactive focus on professional first call resolution.

Explore more


BACK-OFFICE

We provide professional support in financial services, bookkeeping, accounts
payable, expense reporting, revenue cycle management, and research.

Explore more


SALES

Increase market share with winning inbound and outbound calls/texts/chat sales
teams, to deliver impressive conversion rates in both product and open
enrollment sales.

Explore more


TECHNOLOGY AND DESIGN

Future proof your business with staff augmentation and project management. Our
app development, dev ops, and digital solutions deliver improved experience and
cost savings.

Explore more


INDUSTRIES

Our global talent, tech enablement, and process ingenuity span a number of
industries, including:


HEALTHCARE

Our expertise includes front-office contact support for members and providers,
with back-office support and remote patient monitoring. We drive outcomes
excellence with our end-to-end capabilities.


FINANCIAL

We optimize operations for financial services organizations pressed by today’s
labor and fiscal challenges.


TECHNOLOGY

With our own in-house engineers, designers, and developers, we know how to
provide the end-to-end support to enable our technology customers to focus on
their core business.


HOSPITALITY

In today's hyperconnected world, we help you provide in-demand stellar service
to your customers.


EDUCATION

Our team comprises the resources and expertise to enable the mission focus
required of our clients in the education field.


REAL ESTATE

We help our real estate clients turn fiscal and service challenges into
opportunities.


MEET YOUR
NEW TEAM MEMBERS

We’ve taken care of the daunting task of cultivating a pool of valuable,
high-demand professionals. That includes the search, interview, set-up, ramp-up,
ongoing motivation and retention. Our Remote Reps team comprises:


RIGHT-SHORING

Our multilingual, experienced, and articulate professionals are strategically
located in quiet, tech-enabled home offices, or at one of our select
brick-and-mortar sites, spanning 20+ countries, for significant cost advantages
for our clients.


RIGHT-SKILLING

Remote Reps team members bring critical skillsets and the engaged, empathetic,
and customer-centric problem-solving focus we are known for at Remote Reps.




REMOTE REPS,
BY THE
NUMBERS


30% +

Account Growth


98%

Quality Score


90% +

Client Retention Rate


TESTIMONIALS

VAPE CRAFT

”Remote Reps drives 50% of our revenue stream. They are in charge of my
wholesale side, and it’s one of the easiest parts of my business now.”


BEN OSMANSON

CEO Vape Craft

SWIM RIGHT ACADEMY

“What Remote Reps has helped us to do is elevate our customer service with our
existing clients, as well as bringing new clients into our Academy. A lot of
times they are the first point of contact, so customers know that we are caring
and passionate.”


LENNY KRAYZELBURG

Founder and CEO, Swim Right Academy

DOODLEBUGGERS

“We have been working with Remote Reps for many years now, and we could not be
happier. They have provided such excellent service—the team is there for you to
help any way they can. They respond quickly and help with quality control and
recruitment.”


TONIA LAMONTAGNE

Co-owner

THE ERASER COMPANY

“Remote Reps is a pleasure to work with and they are very good at what they do.
We keep in constant communication with biweekly calls—we get to listen and
discuss the calls. RR is doing a great job and I would recommend them.”


TINA MIKELS

Financial Analyst

SCALABLE COMMERCE

“Remote Reps has been an amazing partner over the years. I believe their biggest
strength is the people who work for them. I would encourage anyone looking for
contact center support to utilize the Remote Reps team.”


JASON O’NEILL

Senior Member Support

GLASWELL MANUFACTURING

“My experience with Remote Reps has been overwhelmingly great. The reps are a
great fit. We have used them for both lead generation and administrative help,
and, in both areas, it has been a huge benefit to our company.”


DEREK JONES

Director of Sales


Let's Build Something
Great Together.
Click to schedule an appointment
Schedule a call to discuss how we can support you.


By executing with a commitment to transparency and accountability, we’ve earned
the trust of more than 350 U.S. brands in 40 different industries, powering
their dedicated reps in our global network.



120 Birmingham Dr STE 201 Cardiff, CA 92007

+1 (855) 311 REPS (7377)


ABOUT US

 * Our story
 * Mission and Values
 * Our team
 * Blog


SERVICES

 * Sales
 * Technology and Design
 * Customer engagement
 * Back-office


GET INVOLVED

 * Book a meeting
 * Hire Talents
 * Join our team


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