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TO STEM THE GREAT RESIGNATION EMPLOYERS NEED TO BOLSTER MENTAL HEALTH OFFERINGS


4 WAYS LEADERS CAN CREATE CULTURES OF WELLNESS THAT WILL HELP EMPLOYEES AND
STRENGTHEN THE WORKPLACE.

[Source photos: youssef naddam/Unsplash; Julien Chatelain/Unsplash]
 * 
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More Like This
It’s not just money. This is what’s still driving the Great Resignation
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By Keith Ferrazzi and CeCe Morken 5 minute Read

In the post-pandemic world, mental well-being in the workplace should be more
than a safety net or medical benefit. It is a driver of shareholder value and
productivity, and critical in the war for talent. Organizations that crack the
code of well-being in this new paradigm of hybrid work—banishing the outdated
stigma around mental health and enabling everyone to show up as their best
selves—will have a competitive edge in this season of the Great Resignation, as
workers quit their jobs in record numbers.




The mental health crisis among workers is real and growing: In mid-March 2020,
when most U.S. companies sent employees home, three out of four prescriptions
for anti-anxiety, antidepressant, and anti-insomnia medications were new rather
than refills. Supporting employee mental wellness is good for company culture
and for productivity; for every $1 we invest in supporting mental health in the
workplace, there is a $4 payback. As leaders who have been studying this topic
for years, we strongly believe that workplace mental health needs to become a
management and board-level priority in the same way executives have embraced
environmental, social, and governance (ESG) issues. We know that physically
healthier associates make for stronger businesses. The same is true for
associates who have mental wellness resources.

We have convened a faculty of business leaders to help us crowdsource the best
actionable ideas for workplace well-being. The Go Forward to Work Initiative, a
major research project launched in 2020 in partnership with Dell Technologies
and in conjunction with Harvard Business School, has created a framework of four
core themes and begun to crowdsource best practices and tools for mental health
and well-being.


RESET TEAM POLICIES AND PRACTICES

The way our teams are working has a direct effect on their well-being and
resilience. This article with associates from LHH describes seven
strategies—including candor breaks, energy checks, and story sharing—as ways to
boost resilience. High performing teams have also begun to question a bedrock of
corporate productivity: Why is calling a meeting the universal solution to
whatever needs to be accomplished? They have started to prioritize asynchronous
collaboration—taking pressure out of people’s overcrowded schedules. Nutanix, a
cloud platform company, has adopted a policy of “calendar cleansing,” setting
rules about when meetings can be set, most notably avoiding scheduling sessions
during lunch.




ENCOURAGE NEW ROUTINES

To support its employees’ well-being, Headspace launched MINDays: Every other
Friday is a company-wide day off, and on alternate Fridays, meetings are
discouraged. The company also provides group daily morning guided meditations
and mindful breaks twice a day to encourage self-care and community building.
They also start off each global all-hands meeting with a meditation led by one
of their popular meditation and mindfulness teachers. Tech giant Salesforce
starts off meetings with grounding exercises, to “bring people into the present,
make them mindful of our objectives and what we want to achieve and act as a
signal to leave things outside the room that we don’t need.” Gary Foster, chief
scientific officer at WW, formerly known as Weight Watchers, suggested that
wider lessons can be drawn from the behavioral science that underpins the WW
program: food, activity, mindset, and sleep. “Mindset—the way that you think
about the journey and yourself—is the foundation for developing healthy
behaviors that can become healthy habits,” he said.


DEVELOP NEW LEADERSHIP COMPETENCIES

Data show employers must overcome two root issues in their quest to create
cultures where employees can seek assistance on mental health challenges: stigma
and awareness. Pre-pandemic research by Unum Group showed: Only one in four U.S.
managers were trained how to refer employees to mental health resources. That’s
not training to deal with mental health issues—that’s just training to signpost
to the right resources. More than half of employees said their employer did not
have, or they were unsure if their employer had, a specific program, initiative,
or policy in place to address mental health. And 61% of employees felt there was
a social stigma in the workplace towards colleagues with mental health issues.

Leadership training can help organizations overcome outdated attitudes. Human
resources experts such as Mercer, Mind Share Partners and ID360 can coach teams
or individuals to cultivate open and honest cultures that can take the stigma
out of talking about mental health at work. Of course, all the training in the
world won’t help if senior leadership isn’t walking the walk. As managers and
executives, how do you handle stress and pressure? Do you speak openly about
your stressors with your team?




MAKE NEW RESOURCES AVAILABLE

Current mental health solutions depend heavily on clinically trained mental
health professionals, and there just aren’t enough to meet the demand. But the
rise of digital technologies has helped to put employee assistance programs
(EAP) in associates’ pockets through apps, self-care tools, on-demand coaching
and personalized services. A survey by Mercer suggests that a third of
organizations are looking to expand virtual or telehealth as part of their
employee assistance offerings in 2021 and beyond.

JPMorgan Chase  already offers “mHealth” services through its meQuilibrium
program which is focused on educating its teams on healthy lifestyle choices.
Adobe, WW, Unilever, and Starbucks are among the organizations to offer
Headspace to its members as a part of its effort to offer a more holistic
approach to health. As part of its employee assistance program, Starbucks also
offers its associates Lyra Health, with a range of in-person and digital mental
health solutions, including 20 free in-person or video sessions a year. (The
proliferation of well-being apps has prompted some organizations, like the
American Psychiatric Association, to issue guidance to help distinguish between
app-store star reviews and more credible evidence of effectiveness.)

Major digital platforms like Arianna Huffington’s Thrive Global—used by
companies as varied as Walmart, Microsoft, and Bank of America—can point to
peer-reviewed international academic research to support their model of
habit-forming “micro-steps.” (Disclosure: to date, in some of the leading
mindfulness peer-reviewed journals, more than 25 published studies have looked
at the effectiveness of Headspace.)



Our aim is to create a resource site of bold ideas and best practices—and invite
leaders to share their stories via the Go Forward to Work website. These tips
may not only help employees who are hurting, they may help create an enduring
culture that inspires all employees.

--------------------------------------------------------------------------------

Keith Ferrazzi is chairman and founder of Ferrazzi Greenlight.  CeCe Morken is
the CEO of Headspace.





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FAST COMPANY

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 * Innovation Festival 360IF360
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    * AWS
    * Deloitte
    * Genpact


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Help Center
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 * BOSTON SCIENTIFIC


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 * VERIZON AWS


 * VISA


 * FASTCO WORKS
   
   An award-winning team of journalists, designers, and videographers who tell
   brand stories through Fast Company's distinctive lens

FC Executive Board
collections


 * FAST GOVERNMENT
   
   The future of innovation and technology in government for the greater good


 * MOST INNOVATIVE COMPANIES
   
   Our annual guide to the businesses that matter the most


 * MOST CREATIVE PEOPLE
   
   Leaders who are shaping the future of business in creative ways


 * WORLD CHANGING IDEAS
   
   New workplaces, new food sources, new medicine--even an entirely new economic
   system


 * INNOVATION BY DESIGN
   
   Celebrating the best ideas in business

Newsletter
Events


 * INNOVATION FESTIVAL

Courses and LearningAdvertiseCurrent Issue
Current Issue
SUBSCRIBE
Follow us:

advertisement

advertisement

 * 11-01-21
 * pov


TO STEM THE GREAT RESIGNATION EMPLOYERS NEED TO BOLSTER MENTAL HEALTH OFFERINGS


4 WAYS LEADERS CAN CREATE CULTURES OF WELLNESS THAT WILL HELP EMPLOYEES AND
STRENGTHEN THE WORKPLACE.

[Source photos: youssef naddam/Unsplash; Julien Chatelain/Unsplash]
 * 
 * 
 * 
 * 

By Keith Ferrazzi and CeCe Morken 5 minute Read

In the post-pandemic world, mental well-being in the workplace should be more
than a safety net or medical benefit. It is a driver of shareholder value and
productivity, and critical in the war for talent. Organizations that crack the
code of well-being in this new paradigm of hybrid work—banishing the outdated
stigma around mental health and enabling everyone to show up as their best
selves—will have a competitive edge in this season of the Great Resignation, as
workers quit their jobs in record numbers.

advertisement

advertisement



The mental health crisis among workers is real and growing: In mid-March 2020,
when most U.S. companies sent employees home, three out of four prescriptions
for anti-anxiety, antidepressant, and anti-insomnia medications were new rather
than refills. Supporting employee mental wellness is good for company culture
and for productivity; for every $1 we invest in supporting mental health in the
workplace, there is a $4 payback. As leaders who have been studying this topic
for years, we strongly believe that workplace mental health needs to become a
management and board-level priority in the same way executives have embraced
environmental, social, and governance (ESG) issues. We know that physically
healthier associates make for stronger businesses. The same is true for
associates who have mental wellness resources.

We have convened a faculty of business leaders to help us crowdsource the best
actionable ideas for workplace well-being. The Go Forward to Work Initiative, a
major research project launched in 2020 in partnership with Dell Technologies
and in conjunction with Harvard Business School, has created a framework of four
core themes and begun to crowdsource best practices and tools for mental health
and well-being.


RESET TEAM POLICIES AND PRACTICES

The way our teams are working has a direct effect on their well-being and
resilience. This article with associates from LHH describes seven
strategies—including candor breaks, energy checks, and story sharing—as ways to
boost resilience. High performing teams have also begun to question a bedrock of
corporate productivity: Why is calling a meeting the universal solution to
whatever needs to be accomplished? They have started to prioritize asynchronous
collaboration—taking pressure out of people’s overcrowded schedules. Nutanix, a
cloud platform company, has adopted a policy of “calendar cleansing,” setting
rules about when meetings can be set, most notably avoiding scheduling sessions
during lunch.

advertisement



ENCOURAGE NEW ROUTINES

To support its employees’ well-being, Headspace launched MINDays: Every other
Friday is a company-wide day off, and on alternate Fridays, meetings are
discouraged. The company also provides group daily morning guided meditations
and mindful breaks twice a day to encourage self-care and community building.
They also start off each global all-hands meeting with a meditation led by one
of their popular meditation and mindfulness teachers. Tech giant Salesforce
starts off meetings with grounding exercises, to “bring people into the present,
make them mindful of our objectives and what we want to achieve and act as a
signal to leave things outside the room that we don’t need.” Gary Foster, chief
scientific officer at WW, formerly known as Weight Watchers, suggested that
wider lessons can be drawn from the behavioral science that underpins the WW
program: food, activity, mindset, and sleep. “Mindset—the way that you think
about the journey and yourself—is the foundation for developing healthy
behaviors that can become healthy habits,” he said.


DEVELOP NEW LEADERSHIP COMPETENCIES

Data show employers must overcome two root issues in their quest to create
cultures where employees can seek assistance on mental health challenges: stigma
and awareness. Pre-pandemic research by Unum Group showed: Only one in four U.S.
managers were trained how to refer employees to mental health resources. That’s
not training to deal with mental health issues—that’s just training to signpost
to the right resources. More than half of employees said their employer did not
have, or they were unsure if their employer had, a specific program, initiative,
or policy in place to address mental health. And 61% of employees felt there was
a social stigma in the workplace towards colleagues with mental health issues.

Leadership training can help organizations overcome outdated attitudes. Human
resources experts such as Mercer, Mind Share Partners and ID360 can coach teams
or individuals to cultivate open and honest cultures that can take the stigma
out of talking about mental health at work. Of course, all the training in the
world won’t help if senior leadership isn’t walking the walk. As managers and
executives, how do you handle stress and pressure? Do you speak openly about
your stressors with your team?

advertisement



MAKE NEW RESOURCES AVAILABLE

Current mental health solutions depend heavily on clinically trained mental
health professionals, and there just aren’t enough to meet the demand. But the
rise of digital technologies has helped to put employee assistance programs
(EAP) in associates’ pockets through apps, self-care tools, on-demand coaching
and personalized services. A survey by Mercer suggests that a third of
organizations are looking to expand virtual or telehealth as part of their
employee assistance offerings in 2021 and beyond.

JPMorgan Chase  already offers “mHealth” services through its meQuilibrium
program which is focused on educating its teams on healthy lifestyle choices.
Adobe, WW, Unilever, and Starbucks are among the organizations to offer
Headspace to its members as a part of its effort to offer a more holistic
approach to health. As part of its employee assistance program, Starbucks also
offers its associates Lyra Health, with a range of in-person and digital mental
health solutions, including 20 free in-person or video sessions a year. (The
proliferation of well-being apps has prompted some organizations, like the
American Psychiatric Association, to issue guidance to help distinguish between
app-store star reviews and more credible evidence of effectiveness.)

Major digital platforms like Arianna Huffington’s Thrive Global—used by
companies as varied as Walmart, Microsoft, and Bank of America—can point to
peer-reviewed international academic research to support their model of
habit-forming “micro-steps.” (Disclosure: to date, in some of the leading
mindfulness peer-reviewed journals, more than 25 published studies have looked
at the effectiveness of Headspace.)

advertisement


Our aim is to create a resource site of bold ideas and best practices—and invite
leaders to share their stories via the Go Forward to Work website. These tips
may not only help employees who are hurting, they may help create an enduring
culture that inspires all employees.

--------------------------------------------------------------------------------

Keith Ferrazzi is chairman and founder of Ferrazzi Greenlight.  CeCe Morken is
the CEO of Headspace.


advertisement

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How a Ukrainian ad agency is fighting back
Kyiv-based ad agency Banda is showing how creative advertising can be used to
raise awareness and support from within a war zone. This is Fast Company’s Brand
Hit and Miss of the Week.
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IMPACT

Impact


RICH COUNTRIES AREN’T DOING NEARLY ENOUGH TO HELP POOR COUNTRIES FACE CLIMATE
CHANGE

Impact


HOW TO ACTUALLY ADDRESS PLASTIC POLLUTION WITH A GLOBAL TREATY

Impact


WHERE UKRAINIAN REFUGEES ARE LIKELY TO FIND HELP AND SAFETY


NEWS

News


CONVOY TO D.C.: META WATCHES AND WAITS AS FACEBOOK GROUPS ORGANIZE MORE TRUCKER
PROTESTS

News


WILL THERE BE A DRAFT? WW3 TIKTOK VIDEOS SPEAK TO THE ANXIETY OF THE MOMENT

News


WHAT A RUSSIAN CYBERATTACK ON THE U.S. COULD LOOK LIKE AND HOW IT COULD AFFECT
YOU


CO.DESIGN

Co.Design


LOW-CARBON MATERIALS ARE GETTING A HUGE BOOST IN THIS FEDERAL $3.4 BILLION
BUILDING PLAN

Co.Design


HOW ‘SOLAR CANALS’ COULD HELP CALIFORNIA SURVIVE A MEGADROUGHT

Co.Design


HEMP CAN BE USED TO MAKE REBAR THAT’S JUST AS STRONG AS STEEL


WORK LIFE

Work Life


HOW TO LOVE YOUR JOB ACCORDING TO SCIENCE

Work Life


4 COUNTERINTUITIVE STRATEGIES TO FINALLY TACKLE THOSE NAGGING PROJECTS

Work Life


5 TIPS THAT WILL HELP YOU HANG ON TO YOUR TALENTED BLACK EMPLOYEES

 * Advertise
 * Privacy Policy
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 * Notice of Collection
 * Do Not Sell My Data
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 * About Us
 * Site Map
 * Fast Company & Inc © 2022 Mansueto Ventures, LLC
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