www.ibm.com
Open in
urlscan Pro
2a02:26f0:6c00:1bb::1e89
Public Scan
Submitted URL: https://www-01.ibm.com/support/docview.wss?uid=isg1IV92284
Effective URL: https://www.ibm.com/support/pages/apar/IV92284
Submission: On May 02 via api from US — Scanned from DE
Effective URL: https://www.ibm.com/support/pages/apar/IV92284
Submission: On May 02 via api from US — Scanned from DE
Form analysis
3 forms found in the DOMPOST /support/pages/apar/IV92284
<form action="/support/pages/apar/IV92284" method="post" id="openid-connect-login-form" accept-charset="UTF-8">
<div><input data-drupal-selector="edit-openid-connect-client-generic-login" type="submit" id="edit-openid-connect-client-generic-login" name="generic" value="Log in with Generic" class="button js-form-submit form-submit">
</div><input autocomplete="off" data-drupal-selector="form-plrysfv8lu-39gajdjoqvvzmcxk4erwchb0sz5o0r1m" type="hidden" name="form_build_id" value="form-pLRYSFv8LU_39gAjdjoqVVZMcXK4ERWCHB0SZ5O0r1M">
<input data-drupal-selector="edit-openid-connect-login-form" type="hidden" name="form_id" value="openid_connect_login_form">
</form>
<form class="ibm-row-form ibm-home-search ibm" enctype="multipart/form-data" id="spng-search" ng-submit="omniType()">
<input id="spng-search-query" class="bx--search-input" name="text" size="40" type="search" autocomplete="off" placeholder="Search support or find a product">
<a title="Search" aria-label="Search" href="#" tabindex="-1" id="spng-search-button" ng-click="omniButton()" class="ibm-search-link common-search-link"></a>
<div id="spng-search-typeahead-wrapper" style="display:none" class="search-results-wrapper">
<div id="spng-search-typeahead" class="common-search-results">
<div id="spng-spinner" style="display:none">
<h2 class="ibm-h2 ibm-h4 ibm-bold"><span class="ibm-spinner"> </span></h2>
</div>
<div id="sp-no-results" style="display:none">
<div class="results">
<p>No results were found for your search query.</p>
<div class="ibm-rule">
<hr>
</div>
<h5 class="ibm-h5"><strong>Tips</strong></h5>
<p>To return expected results, you can:</p>
<ul>
<li><strong>Reduce the number of search terms.</strong> Each term you use focuses the search further.</li>
<li><strong>Check your spelling.</strong> A single misspelled or incorrectly typed term can change your result.</li>
<li><strong>Try substituting synonyms for your original terms.</strong> For example, instead of searching for "java classes", try "java training"</li>
<li><strong>Did you search for an IBM acquired or sold product ?</strong> If so, follow the appropriate link below to find the content you need.</li>
</ul>
</div>
</div>
<div id="sp-doc-failure" style="display:none">
<div class="category">Our apologies</div>
<div class="results">
<p>Search results are not available at this time. Please try again later or use one of the other support options on this page.</p>
</div>
</div>
<div id="sp-prev-products" class="result_section"></div>
<div id="sp-wd-results" class="result_section"></div>
<div id="sp-prod-results" class="result_section"></div>
<div id="sp-doc-results" class="result_section"></div>
</div>
</div>
</form>
Name: createForm — GET https://www.ibm.com/systems/support/myview/subscription/css.wss/subscriptions
<form name="createForm" method="GET" action="https://www.ibm.com/systems/support/myview/subscription/css.wss/subscriptions">
<input type="hidden" name="methodName" value="createNewSubscription">
<input type="hidden" name="css_key" value="apar">
<input type="hidden" name="categorytitle" id="categorytitle" value="COMPONENT ID - 5765CD200 - AIX V7.2">
<input type="hidden" name="categoryid" id="categoryid" value="5765CD200">
<input type="hidden" name="subname" id="subname" value="Component ID 5765CD200">
<input type="hidden" name="severity" id="severity" value="all">
<input type="hidden" name="returnurl" value="http://www.ibm.com/support/docview.wss?uid=isg1IV92284">
<input type="hidden" name="DOCTYPE" id="severity" value="component">
<div class="ibm-container">
<h2 class="ibm-first ibm-h4 ibm-bold">Subscribe</h2>
<div class="ibm-container-body">
<p>You can track all active APARs for this component.</p>
<p><input class="bx--btn bx--btn--secondary" type="submit" value="Notify me when an APAR for this component changes."></p>
</div>
</div>
</form>
Text Content
Support My IBM Log in IBM SUPPORT No results were found for your search query. -------------------------------------------------------------------------------- TIPS To return expected results, you can: * Reduce the number of search terms. Each term you use focuses the search further. * Check your spelling. A single misspelled or incorrectly typed term can change your result. * Try substituting synonyms for your original terms. For example, instead of searching for "java classes", try "java training" * Did you search for an IBM acquired or sold product ? If so, follow the appropriate link below to find the content you need. Our apologies Search results are not available at this time. Please try again later or use one of the other support options on this page. IV92284: POTENTIAL DATA LOSS USING VIRTUAL FC WITH NUM_CMD_ELEMS > 256 APPLIES TO AIX 7200-00 A FIX IS AVAILABLE Obtain the fix for this APAR. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * ************************************************************** * USERS AFFECTED: * Systems running the AIX 7200-00 Technology Level * with devices.vdevice.IBM.vfc-client.rte at the 7.2.0.0 or * 7.2.0.1 level. ************************************************************** * PROBLEM DESCRIPTION: * On AIX LPARs using Virtual Fibre Channel (NPIV) * adapters, if num_cmd_elems is increased higher * than 256, DMA errors may be seen in the error * report, and possible undetected data loss may occur, * with applications accessing disks through this * adapter. * * The num_cmd_elems attribute can be viewed * using lsattr, for example: * # lsattr -E -l fcs0 -a num_cmd_elems * * With the fix applied, it is safe to run with * num_cmd_elems > 256. * The fix will require a reboot. * * If the LPAR is configured with multiple Virtual FC * adapters and the disks use multipathing through * redundant adapters, then num_cmd_elems can be * lowered to 256 or below on the fly without rebooting * This is possible by bringing down and modifying * one adapter at a time, for example: * - First confirm the disks have multiple paths through * different Virtual FC adapters * # lspath * - Next, for each Virtual FC adapter that needs * modification, find the protocol device, and confirm * that any disks using it have a redundant path that * they can use while bringing this one down. * # lsdev -p fcs0 * - Once confirmed that it will be safe to do so, * move that device and it's children to defined state * # rmdev -Rl fscsi0 * - Modify the num_cmd_elems for the adapter * # chdev -l fcs0 -a num_cmd_elems=256 * - Restore the defined devices to active state * # cfgmgr * - Confirm all paths to the disks are Enabled * # lspath * - Repeat this process for the other Virtual FC adapter(s) ************************************************************** * RECOMMENDATION: * Install APAR IV92284. * Prior to fix availability, an interim fix is available from * either * ftp://aix.software.ibm.com/aix/ifixes/iv92284/ * https://aix.software.ibm.com/aix/ifixes/iv92284/ * The ifix can be installed using Live Update (LU). * If LU is not used, installation of the ifix requires a * reboot. ************************************************************** LOCAL FIX * Reduce num_cmd_elems less than or equal to 256. PROBLEM SUMMARY * The message queue used between VIOS and the client can hold up to 256 commands. When client adapter has num_cmd_elems higher than 256, it can send more than 256 commands to the target storage. When the queue becomes full, and before VIOS processes the queue, if the client tries to send the next command it gets H_DROPPED error and client unmaps the mapped memory and queues the command back to the pending queue to be sent sometime later. During that unmap it does not reset some fields related to DMA and hence when the command completes and while doing unmap we get error, or it may unmap some other address. PROBLEM CONCLUSION * Reset the metadata associated with DMA buffers so that it is safe to run with num_cmd_elems > 256. TEMPORARY FIX * ********* * HIPER * ********* COMMENTS * APAR INFORMATION * APAR NUMBER IV92284 * REPORTED COMPONENT NAME AIX V7.2 * REPORTED COMPONENT ID 5765CD200 * REPORTED RELEASE 720 * STATUS CLOSED PER * PE NoPE * HIPER YesHIPER * SUBMITTED DATE 2017-01-13 * CLOSED DATE 2017-01-13 * LAST MODIFIED DATE 2017-04-11 * APAR IS SYSROUTED FROM ONE OR MORE OF THE FOLLOWING: IV90915 * APAR IS SYSROUTED TO ONE OR MORE OF THE FOLLOWING: FIX INFORMATION * FIXED COMPONENT NAME AIX V7.2 * FIXED COMPONENT ID 5765CD200 APPLICABLE COMPONENT LEVELS * R720 PSY U873997 UP17/04/10 I 1000 Ž PTF TO FILESET MAPPING * U873997 DEVICES.VDEVICE.IBM.VFC-CLIENT.RTE 7.2.0.2 * U873997 DEVICES.VDEVICE.IBM.VFC-CLIENT.RTE 7.2.0.2 Cross-reference informationProductComponentPlatformVersionAIX 7.2 Enterprise EditionPlatform Independent720AIX 7.2 HIPERS, APARs and FixesPlatform Independent720 [{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSVEF8","label":"AIX 7.2 Enterprise Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"720","Edition":"","Line of Business":{"code":"LOB08","label":"Cognitive Systems"}},{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SG11S","label":"AIX 7.2 HIPERS, APARs and Fixes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"720","Edition":"","Line of Business":{"code":"","label":""}}] DOCUMENT INFORMATION More support for: AIX 7.2 Enterprise Edition Software version: 720 Document number: 2159841 Modified date: 11 April 2017 SUBSCRIBE You can track all active APARs for this component. Page Feedback Close SHARE YOUR FEEDBACK NEED SUPPORT? * Submit feedback to IBM Support * 1-800-IBM-7378 (USA) * Directory of worldwide contacts Top products & platforms Industries Artificial intelligence Blockchain Business operations Cloud computing Data & Analytics Hybrid cloud IT infrastructure Security Supply chain Financing What is Hybrid Cloud? What is Artificial intelligence? What is Cloud Computing? What is Kubernetes? What are Containers? What is DevOps? What is Machine Learning? IBM Consulting Communities Developer education Support - Download fixes, updates & drivers IBM Research Partner with us - Partner Plus Training - Courses Upcoming events & webinars Annual report Career opportunities Corporate social responsibility Diversity & inclusion Industry analyst reports Investor relations News & announcements Thought leadership Security, privacy & trust About IBM LinkedIn Twitter Instagram Subscription Center Contact IBM Privacy Terms of use Accessibility United States — English Share your feedback IBM web domains ibm.com, ibm.dev, ibm.org, ibm-zcouncil.com, insights-on-business.com, jazz.net, merge.com, micromedex.com, mobilebusinessinsights.com, promontory.com, proveit.com, ptech.org, resource.com, s81c.com, securityintelligence.com, skillsbuild.org, softlayer.com, storagecommunity.org, strongloop.com, teacheradvisor.org, think-exchange.com, thoughtsoncloud.com, trusteer.com, truven.com, truvenhealth.com, alphaevents.webcasts.com, betaevents.webcasts.com, ibm-cloud.github.io, ibmbigdatahub.com, bluemix.net, mybluemix.net, ibm.net, ibmcloud.com, redhat.com, galasa.dev, blueworkslive.com, swiss-quantum.ch, altoromutual.com, blueworkslive.cn, blueworkslive.com, cloudant.com, ibm.ie, ibm.fr, ibm.com.br, ibm.co, ibm.ca, silverpop.com, community.watsonanalytics.com, eclinicalos.com, datapower.com, ibmmarketingcloud.com, thinkblogdach.com, truqua.com, my-invenio.com, skills.yourlearning.ibm.com, bluewolf.com, asperasoft.com, instana.com, taos.com, envizi.com About cookies on this site Our websites require some cookies to function properly (required). In addition, other cookies may be used with your consent to analyze site usage, improve the user experience and for advertising. For more information, please review your cookie preferences options. By visiting our website, you agree to our processing of information as described in IBM’s privacy statement. To provide a smooth navigation, your cookie preferences will be shared across the IBM web domains listed here. Accept all Required only