www.nosto.com Open in urlscan Pro
141.193.213.11  Public Scan

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Submission: On January 31 via api from US — Scanned from DE

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PRIVACY POLICY

1. CONTROLLER

Nosto solutions Oy
Bulevardi 21, 00180 Helsinki
+358 20 735 4880
legal@nosto.com

(hereafter ”we” or ”Nosto”)

2. CONTACT PERSON FOR REGISTER MATTERS

Legal Department
Bulevardi 21, 00180 Helsinki
legal@nosto.com

3. NAME OF REGISTER

Customer and marketing register




4. WHAT IS THE LEGAL BASIS FOR AND PURPOSE OF THE PROCESSING OF PERSONAL DATA?

The basis for processing personal data is the legitimate interest of the company
based on customer relationship or other appropriate connection.

The purpose of the processing of personal data is:

 * delivery and development of our products and services (to offer the user more
   relevant content better experience with our product)
 * fulfilment of contractual obligations and other undertakings of the company,
 * management of customer relations,
 * organizing events,
 * analyzing and profiling of customer or other data subject,
 * electronic direct marketing,
 * targeting marketing within the networks of the company and other parties.

We use profiling to identify the data subjects’ personal profiles, online
behaviour, age, consumer habits. We use this information to target marketing and
to develop services. For more information please see our separate Cookie Policy.


5. WHAT DATA DO WE PROCESS?

We process the following personal data of the customer or other data subject in
connection with the customer register:

 * basic information of the data subject such as name*, customer number,
   username and/or other identifier, password, gender, mother tongue;
 * contact information of the data subject such as email address, phone number,
   home address;
 * information regarding the company and its contact persons, such as business
   ID and names and contact information of the contact persons;
 * possible direct marketing prohibitions and consents
 * event participation details and possible information regarding the ecent,
   such as food limitations
 * information regarding the customership and contract, such as information of
   past and excisting contracts and orders, other transaction information (job
   title/role, location and language);
 * other possible information collected based on the consent of the data

Providing the information marked with a star is a prerequisite for our
contractual relationship and/or customer relationship. We cannor deliver the
product and/or service without the necessary information.




6. FROM WHERE DO WE RECEIVE INFORMATION?

We receive data primarily from the following sources from the data subject
himself (from events), from the population register, from our partners, from the
authorities, from credit information agencies, from contact information
serviceproviders and from other similar reliable sources.

For the purposes described in this privacy policy, personal data may also be
collected and updated from publicly available sources and based on information
received from authorities or other third parties within the limits of the
applicable laws and regulations. Data updating of this kind is performed
manually or by automated means.

7. TO WHOM DO WE DISCLOSE DATA AND DO WE TRANSFER DATA OUTSIDE OF EU OR EEA?

We do not disclose data from the register to external parties.

We use subcontractors that process personal data on behalf of and for us. We
have outsourced the IT- and marketing management to an external service
provider, to whose server the data is stored. The server is protected and
managed by the external service provider

We transfer personal data outside of EU/EEA (the United States of America,
Australia, Germany, Ireland, Israel, Japan, and the UK). We have taken care of
suitable safeguards for the transfer. We use standard contractual clauses
accepted by EU or  Privacy Shield -framework where applicable.



8. HOW DO WE PROTECT THE DATA AND HOW LONG DO WE STORE THEM?

Only those of our employees, who on behalf of their work are entitled to process
customer data, are entitled to use a system containing personal data. Each user
has a personal username and password to the system. The information is collected
into databases that are protected by firewalls, passwords and other technical
measures. The databases and the backup copies of them are in locked premises and
can be accessed only by certain pre-designated persons.

We store the personal data for as long as is necessary considering the purpose
of the processing. Max. 2 years from the date when data subject has last time
showed activity.

We regularly assess the need for data retention in light of the applicable
legislation. In addition, we take reasonable measures to ensure that the
personal data in the register is not incompatible, obsolete or inaccurate
considering the purpose of the processing. We rectify or delete such information
without delay.



9. WHAT ARE YOUR RIGHTS AS A DATA SUBJECT?

As a data subject you have a right to inspect the personal data concerning
yourself, which is stored in the register, and a right to require rectification
or erasure of the data, provided that the request has a legal basis. You also
have a right to withdraw or change your consent.

As a data subject, you have a right, according to EU’s General Data Protection
Regulation (applied from 25.5.2018) to object processing or request restricting
the processing and lodge a complaint with a supervisory authority responsible
for processing personal data.

For specific personal reasons, you also have the right to object to profiling
and other processing operations, when the processing of your data is based on
our customer relationship with you. In connection with your request, you will
need to identify the specific situation, based on which you object to the
processing. We can refuse the request of objection only on legal grounds.

As a data subject you have the right to object to processing at any time free of
charge, including profiling in so far as it relates to direct marketing.



10. WHO CAN YOU BE IN CONTACT WITH?

All contacts and requests concerning this privacy policy must be submitted in
writing or in person to the person mentioned in section two (2).



11. CHANGES IN THE PRIVACY POLICY

Should we make amendments to this privacy policy we will place the amended
statement on our website, with an indication of the amendment date. If the
amendments are significant, we may also inform you about this by other means,
for example by sending an email or placing a bulletin on our homepage. We
recommend that you regularly visit out webpage and notice possible amendments to
this privacy policy. review these privacy protection principles from time to
time to ensure you are aware of any amendments made.


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 * Catalog Explorer
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 * Personalization & Merchandising
 * Category Merchandising
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 * Content Personalization
 * Dynamic Bundles
 * Personalized Emails
 * Pop-ups
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THANKS

Your privacy is safe with us. Take a look at our Privacy Policy to learn how we
use the information you provide.


Copyright © 2023 Nosto Solutions Oy Contact Privacy Terms of Use


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