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Text Content

AfterShip Intelligence Delivers a Connected and Personalized Customer
Experience. Learn more

Products

Post-purchase

 * Tracking
   
   Shipment tracking software

 * Returns
   
   Returns & exchanges management software

 * EDD
   
   Estimated delivery prediction software

 * Warranty
   
   Warranty management software

 * Parser
   
   Order email parsing software

 * Protection
   
   Shipping protection software

 * Shipping
   
   Multi-carrier shipping software

 * Green
   
   Carbon footprint accounting software

Lifecycle Order Tracking

Integrate your backend operations for omnichannel retail--bridging
online/offline channels and spanning from fulfillment to returns.

Learn More

Marketing

 * Personalization
   
   eCommerce personalization software

 * Feed
   
   TikTok Shop management software

 * Email
   
   Email marketing software

 * SMS
   
   SMS marketing software

 * Popups & Forms
   
   Form and popup builder software

 * Reviews
   
   Product reviews software

 * Affiliates
   
   Affiliate marketing software

 * Page Builder
   
   Landing page builder software

Lifecycle Order Tracking

Integrate your backend operations for omnichannel retail--bridging
online/offline channels and spanning from fulfillment to returns.

Learn More

Integrations

eCommerce platforms

 * Shopify

 * Salesforce Cloud

 * Magento 2

 * BigCommerce

 * Amazon Seller Central

 * All eCommerce platforms

Technology partners

 * Klaviyo

 * Attentive

 * Gorgias

 * Yotpo

 * ShipBob

 * All technology partners

Carriers

 * FedEx

 * DHL

 * UPS

 * China EMS

 * China Post

 * All carriers

Solutions

Industries

 * Branded Retail

 * Marketplace

 * Logistics & 3PL

Platforms

 * Shopify

 * Salesforce Commerce Cloud (SFCC)

Seamless Order Tracking in Apple Wallet

Your shoppers can now add order details and view order tracking information in
Apple Wallet. Plus, you can notify shoppers about order changes and provide easy
access to customer service and order management options all in one place.

Learn more

Resources

Free tools

 * Top online stores

 * eCommerce statistics

 * eCommerce marketing calendar

 * Order lookup widget

 * Shipping calculator

 * All free tools

Developers

 * Integrations

 * API docs

 * Tracking API

 * Returns API

 * Shipping API

 * Order API

Education

 * ROI calculator

 * Case studies

 * Blogs

 * eBooks

 * Events

 * Changelog & Roadmap

Partners

 * Become a partner

 * Carriers

 * Perks

Pricing
Log in
Install on Shopify
Book demo
Log in
Install on Shopify
Book demo
Book a demo



POST-PURCHASE RETENTION IS THE NEW ACQUISITION

Recapture 25% of lost revenue


Book a demo
Get started free

G2

4.6

Capterra

4.9




TRUSTED BY THE WORLD’S BIGGEST BRANDS




THE COMPLETE POST-PURCHASE SOLUTION

Choose from a suite of tools that enhance the journey from shipment tracking to
returns—and all touch points in between.

Book a demo
Get started free


TRACKING

Proactive shipment tracking that delights your customers, reduces WISMO tickets,
and optimizes your delivery performance.


POPULAR FEATURES

 * Branded tracking page
 * Shipment visibility dashboard
 * Exception report

Get Started


RETURNS

Returns automation that delivers a positive returns and exchange experience,
optimizes return costs, and retains more revenue.


POPULAR FEATURES

 * Branded returns page
 * Exchange for other items
 * Rule-based automation

Get Started


WARRANTY

Warranty automation that eliminates manual processes, enhances the experience,
and unlocks product insights.


POPULAR FEATURES

 * Branded warranty page
 * Product recall
 * Omnichannel warranty claims

Get Started


PROTECTION

World-class shipping protection that captures lost revenue, drives customer
satisfaction, and optimizes claims operations.


POPULAR FEATURES

 * High claim-success rate
 * Protection at cart or checkout
 * Claim management portal

Get Started


EDD

AI-powered delivery date estimates that drive conversion, set customers’
expectations, and offer peace of mind.


POPULAR FEATURES

 * Street-level prediction
 * On-time performance dashboard
 * EDD on checkout page

Get Started


SHIPPING

Shipping management platform that facilitates fulfillment, reduces costs, and
simplifies shipment management for all your carriers.


POPULAR FEATURES

 * Label generation
 * Real-time rate calculation
 * Automated shipping workflow

Get Started


GREEN

Carbon emissions reports that provide accurate calculation, uncover contributing
factors, and improve brand perception.


POPULAR FEATURES

 * SGS certified methodology
 * Real miles traveled
 * Smart shipment-mapping

Get Started


PARSER

AI-powered email parser that offers smart data extraction, provides high
accuracy, and improves your customer experience.


POPULAR FEATURES

 * Brand-specific data
 * Supports most email services
 * Automatic data enrichment

Get Started
All Products


HOW AFTERSHIP CUSTOMERS BOOST REVENUE AND RETENTION

Book demo
Get started free

 * “AfterShip has allowed Gymshark to grow our carrier network and enabled
   Gymshark’s customer service team to have full visibility on all customer
   orders in one easy-to-use platform.”
   
   Chris Ormonde
   
   Operations Director
   
   Read their story

 * “AfterShip enables global marketplaces to launch and operate new markets by
   removing the complexity of localized logistics and carriers.”
   
   Christos Iosifidis
   
   VP of Product Management
   
   Read their story

 * “We use AfterShip data to find out where our customers are, which regions and
   routes we're missing, and to identify opportunities that have led to
   improvements in our service, month over month.”
   
   Jesse Lyddiatt
   
   Director of Global Logistics
   
   Read their story

 * “We wanted our new solution to be innovative. We needed to see a roadmap that
   would address our business needs. AfterShip Returns not only delivered but
   was more developed than the competitors. We’ve had no customer complaints.”
   
   Senior Director of eCommerce
   
   Read their story

 * “We’ve had a lot of customers reaching out to us saying, “Wow, what a great
   service!” rather than coming to us when that's a problem.”
   
   Rosie Jennings
   
   Head of Logistics
   
   Read their story

 * “AfterShip is the most advanced shipment tracking solution on the market. It
   took only 1-2 weeks for our engineers to implement.”
   
   Habib-Sylvain Gourguet
   
   Director of Customer Relationship
   
   Read their story

 * 
 * 
 * 
 * 
 * 
 * 


SEAMLESS INTEGRATION


SCALABLE APIS FOR DEVELOPERS

Whether it’s via API or webhook, AfterShip plugs right into various platforms,
apps, and carriers for seamless data and automation.


1,171 CARRIER INTEGRATIONS

Designed for easy engineering. Get the most robust APIs and webhooks to save
time on tracking, returns, and shipping integrations with 1,171 worldwide
carriers.


70 TECHNOLOGY PARTNERS

Easily plug into our native integrations with major eCommerce platforms and apps
without lengthy development.




CERTIFIED ENTERPRISE-GRADE SECURITY AND PRIVACY


SOC 2 COMPLIANCE

Certified to meet SOC 2 standards for worry-free data security.


ISO 27001 CERTIFICATION

Compliant with the world’s most rigorous standards for information security and
privacy.


GDPR COMPLIANCE

GDPR certified to protect data and privacy in Europe.


BUILT FOR GLOBAL BRANDS AND RETAILERS

AfterShip is a diverse team with customers, offices, and a carrier network that
reach around the world.


8

global offices


450

employees


66%

of employees are engineers


17K+

paid customers


4.4B

shipments tracked


133

countries with engaged consumers


372M

consumers engaged


986M

emails and SMS sent


GET STARTED IN ONLY 30 MINUTES

Connect with our post-purchase experts to see how AfterShip can transform your
customer journey.


Book a demo
Get started free


AfterShip for Shoppers

Get real-time delivery updates with the free AfterShip app.




Products

 * Tracking
 * Returns
 * Warranty
 * EDD
 * Shipping
 * Protection
 * Green
 * Parser
 * Email
 * SMS
 * Popups & Forms
 * Reviews
 * Personalization
 * Feed
 * Admin
 * Affiliates
 * Page Builder
 * Traffic
 * App Builder
 * Package Tracker App

Company

 * About us
 * Customers
 * Careers
 * News
 * Data Library
 * Compare
 * Carriers
 * Integrations
 * Developers
 * Site map
 * Changelog & Roadmap

Free tools

 * Top online stores
 * Online store directory
 * Order-lookup widget
 * Free tracking page
 * Free EDD widget
 * Popup templates
 * Email templates
 * Free shipping bar
 * USPS shipping calculator
 * eCommerce statistics
 * eCommerce Insight

Partners

 * Partner program
 * Affiliate program
 * Perks

Support

 * Help center
 * Tracking system status
 * Shipping system status
 * Contact sales
 * 24/7 support

English
Privacy
Terms
Security
Cookies

Copyright 2024 © AfterShip. All rights reserved. Various trademarks held by
their respective owners.





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