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Contact
 * Features
   * Detailed features
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   * 10 reasons to choose us
   * Example response rates
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   * The Ultimate Guide To Net Promoter Score® (NPS)
   * Ultimate Guide to Customer Retention
   * Survey tips and techniques
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 * GET 10 FREE SURVEYS
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GET REAL-TIME FEEDBACK FROM YOUR CUSTOMERS

Immediate customer feedback at your fingertips

Engaging one-click surveys everyone loves

Get set up for FREE in seconds – No development required

Get Started Or Send yourself an example

No credit card required - Fully functional account





WHY OVER 10,000 TEAMS TRUST US WITH THEIR CUSTOMER FEEDBACK

 * Our customers regularly get a 80%+ response rate.

 * Reduce customer churn by addressing customer issues in real-time.

 * Increase positive reviews and word-of-mouth across multiple platforms.

 * We meet or exceed all GDPR requirements and work with many Fortune 500
   companies.

 * Start sending surveys in as little as 2 minutes–no development required.

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READY TO SEE FOR YOURSELF?
GET A FULLY-FUNCTIONING FREE ACCOUNT!

Get 10 Free Surveys

OR SEND YOURSELF AN EXAMPLE

NO CREDIT CARD
REQUIRED

No payment information required to create your completely free account

FULLY FUNCTIONAL
ACCOUNT

Start sending surveys which get results, in the next 2 minutes.

BE PREPARED FOR YOUR RESPONSE RATE

Take action on all your feedback – you might be surprised just how much you will
get.

> “Our 80% response rate is unheard of.
> The really cool thing is, 66% leave us a comment too”

–Jon D.

“Our community is at the very core of what we do at Glossier, so providing the
highest level of customer service is a must for our team. CT gives us important
insights that we use to constantly improve our processes and ensure that our
standards of excellence are being upheld.”

“We have been completely blown away by the results of using CT. In the first 3
months, we had x6 the number of responses we hoped for. It’s easy to share
internally, enabling teams to see live data on their own personal ‘thermometers’
so that they can see the effect they are having and strive to improve even
further.”

“After firing up Customer Thermometer, the comparison with our previous results
was unrecognizable. If we ever received more than 100 completed questionnaires
in a year I’d be stunned. Today, we get around 5,000 feedback responses per
month!”


READY TO SEE FOR YOURSELF?
GET A FULLY-FUNCTIONING FREE ACCOUNT!

Get 10 Free Surveys

OR SEND YOURSELF AN EXAMPLE


HELPFUL LINKS

 * Watch our demo
 * Reasons to choose us
 * Apps, integrations and API
 * Latest news & blog
 * User Guide
 * The Ultimate Guide To Net Promoter Score® (NPS)
 * Ultimate Guide to Customer Retention
 * Our monthly newsletter
 * Our reseller program
 * Security & privacy
 * About us
 * Awards & recognition
 * FAQ


SURVEY TYPES

 * Outlook signature surveys
 * Salesforce satisfaction surveys
 * Net Promoter Score surveys
 * Gmail signature surveys
 * ServiceNow satisfaction surveys
 * Connectwise satisfaction surveys
 * Zendesk satisfaction surveys
 * Slack survey integration
 * Employee satisfaction surveys
 * Guest satisfaction surveys
 * Tablet surveys


RECENT THINKING

 * 51 survey question examples6th September 2023 - 9:03 am
 * How to get fewer negative reviews for your product1st September 2023 - 11:42
   am
 * How to improve customer service through feedback28th June 2023 - 10:37 am


TEST A THERMOMETER


© 2010 - 2024 Customer Thermometer Ltd - THE customer satisfaction survey

 * Jobs
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 * Privacy Policy
 * Terms of use
 * Cookie Policy
 * Contact us

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COOKIE AND PRIVACY SETTINGS





How we use cookies
Essential Website Cookies
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Privacy Policy
How we use cookies

We may request cookies to be set on your device. We use cookies to let us know
when you visit our websites, how you interact with us, to enrich your user
experience, and to customize your relationship with our website.

Click on the different category headings to find out more. You can also change
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your experience on our websites and the services we are able to offer.

Essential Website Cookies

These cookies are strictly necessary to provide you with services available
through our website and to use some of its features.

Because these cookies are strictly necessary to deliver the website, refuseing
them will have impact how our site functions. You always can block or delete
cookies by changing your browser settings and force blocking all cookies on this
website. But this will always prompt you to accept/refuse cookies when
revisiting our site.

We fully respect if you want to refuse cookies but to avoid asking you again and
again kindly allow us to store a cookie for that. You are free to opt out any
time or opt in for other cookies to get a better experience. If you refuse
cookies we will remove all set cookies in our domain.

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You can read about our cookies and privacy settings in detail on our Privacy
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Privacy Policy



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