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PoliticsBiden administration The Fix The 202s Polling Democracy in America
Election 2024
PoliticsBiden administration The Fix The 202s Polling Democracy in America
Election 2024
How Biden Leads


THAT ONE LAST PHONE CALL JOE BIDEN ALWAYS NEEDS TO MAKE


WHEN HE HAS TO DECIDE A HIGH-STAKES ISSUE, THE PRESIDENT HEARS OUT HIS TOP AIDES
— THEN PICKS UP THE PHONE AND CALLS A POLITICIAN

By Tyler Pager
March 8, 2024 at 6:00 a.m. EST
(Illustration by Chloe Cushman for The Washington Post)

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Two of President Biden’s top advisers this past December were seeking his
sign-off on a potentially explosive deal with Venezuelan President Nicolàs
Maduro: Biden would grant clemency to a Maduro ally in exchange for Venezuela’s
release of 30 prisoners, including 10 Americans.

In the Oval Office, Biden intently grilled Jeff Zients, his chief of staff, and
Jon Finer, his deputy national security adviser. Were they sure Maduro would
honor the deal? Were Venezuelan opposition leaders on board? Did Secretary of
State Antony Blinken back the plan? Zients and Finer repeatedly sought to
reassure Biden, but the president wanted more.



“Before I make a final decision here, I want to get a read from the Hill,” he
told his aides.

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White House staffers got Sen. Chris Coons (D-Del.), a friend of Biden’s and
graduate of Yale Divinity School, on the phone. “Chris, it’s Joe,” the president
said. “I need you to put your divinity school hat on for a minute and just tell
me — do you think this is the right thing? Should we go ahead?”

After being briefed on the plan by Finer, Coons said, “As I understand it, Mr.
President, I would proceed.”

Six days later, Biden announced the deal.

Skip to end of carousel


HOW BIDEN LEADS

arrow leftarrow right
This story is part of a three-part series scrutinizing Biden’s leadership style,
and how he has run the most complex government in the world, as he asks voters
to return him to the White House for a second term.
 * Part 1: Absorbing information
 * Part 2: Making decisions
 * Part 3: Speaking to America (coming soon)

1/2

End of carousel

That moment, as detailed by two people familiar with the meeting who spoke on
the condition of anonymity to discuss a private conversation, illustrates a
crucial truth at the heart of Biden’s decision-making: There is no one he trusts
like a fellow politician. Biden’s staffers have immense experience and
expertise, but when he is faced with a complex or volatile decision, Biden is
unwilling to take the final leap until he has talked to someone who intimately
knows, and is accountable to, the American voter.

And so, Biden will often interject during policy conversations with a simple
question, “What about the political support for this?”

Biden’s life has been shaped by campaigning. He first ran for office in 1970 at
age 27, winning a seat on Delaware’s New Castle County Council by a few thousand
votes. Since then, he has mounted more than 10 races over 50 years. That gives
him an instinctive trust in others who, like him, have had to convince voters,
placate crowds, debate opponents and face the consequences of bad decisions.

“He understands and respects that one of the most fundamental principles of a
democracy is that you have to stand up in front of your constituents, explain
your votes, explain your actions — and then be held accountable at the ballot
box,” Coons said. “So he listens to people who have stood for election and who
understand the difference between abstract policy and what happens in the real
world.”



As Biden prepares to ask voters for a second term, The Washington Post is
exploring three pillars of his presidential leadership. An earlier article
scrutinized how Biden absorbs information, and a forthcoming piece will look at
how he communicates with Americans.

Between the two is the responsibility at the core of the presidency: making some
of the hardest, highest-impact decisions in the world.

This series is based on interviews with more than 100 current and former White
House staffers, political allies and adversaries, and close friends of the
president. The result is a rare portrait of a very private president based on
details and incidents that have not been previously reported. The White House
declined to make Biden available for an interview.

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‘YOU’VE NEVER RUN FOR OFFICE’

Faced with a decision, Biden first presses his staffers for information at a
granular level, probing for specific costs and timelines — seemingly driven,
associates say, by a suspicion that aides are hiding something from him, or not
giving him all of his options. Biden, aides say, often behaves like the senator
he once was, wading into small matters they fear are not worth his time. He will
insist on reviewing routine statements released in his name, for example, or
demand a personal sign-off on mid-level campaign hires.

The decisions that reach the Oval Office are, by design, the most complicated
facing the country. Biden has said as much, telling aides, “Look, all these
decisions are hard.” Former president Barack Obama concurred, writing in 2020:
“No decision that landed on my desk had an easy, tidy answer. The
black-and-white questions never made it to me — somebody else on my staff would
have already answered them.”

For all the memos and briefings, presidents are profoundly alone in making these
decisions, and in that moment of truth, they rely on those whom life has taught
them to trust. For Biden, that means people who have braved the campaign trail.

He brought several into the White House — including former Rep. Cedric L.
Richmond (D-La.) and former New Orleans mayor Mitch Landrieu — and appointed
many to his cabinet. He has often relied on them for matters outside their
official portfolios, calling them into meetings they might otherwise not attend.




When nonpolitical aides offer political advice, in contrast, Biden is quick to
remind them, “Hold on, you’ve never run for office.” Then he will often turn to
someone who has or pick up the phone to find someone — Democrat or Republican,
incumbent or retired, urban or rural. Most times, the president catches
lawmakers unexpectedly, sometimes leaving them scrambling to find a quiet place
to talk.

One afternoon in January, former senator Chuck Hagel (R-Neb.), who served as
Obama’s secretary of defense, saw a call coming into his cellphone with no
caller ID. When he answered, he heard the president’s voice, “Chuck, this is
Joe.” After asking his former colleague about his Christmas, Biden launched into
a 30-minute conversation seeking counsel about the conflicts in Ukraine and the
Middle East.

“Well, you and I haven’t always agreed on everything,” Hagel said. Biden, in
Hagel’s account, laughed and said, “Well, you’ve never been bashful about that.”

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The two then had a “pretty direct conversation” about the foreign policy
decisions confronting Biden, Hagel said, declining to share more detail from the
private talk. “I’m a Republican, he’s a Democrat,” Hagel said. “But that never
made any difference.”

Hagel’s impromptu conversation came after an unexpected visit to the White House
a month earlier. Hagel had lunch plans with John Kirby, a White House spokesman
who had worked with Hagel at the Pentagon. When Kirby casually mentioned the
lunch plans to Biden, the president told Hagel to stop by the White House after
the meal at the Hay-Adams hotel.

Hagel ended up spending two hours in an impromptu meeting with Biden, during
which they discussed a range of foreign policy issues. They were only briefly
interrupted when an aide pulled Biden out to pose for a photo with the White
House interns.

“He likes to take the pulse,” Hagel said. “It’s now more important than ever for
him, because he’s a captive. He’s a prisoner of the White House. He can’t do
what he used to do. He doesn’t have the same freedoms that he once had. I think
it’s more important for him today as president to understand what’s going on out
there.”



After serving in Washington for nearly five decades, Biden has repeatedly seen
presidents embrace an idea crafted meticulously by some of the smartest experts
in the country, only to see it blow up when it meets political reality.

Bill Clinton’s complex health reform looked good to scholars, but it withered
under Republican attacks. George W. Bush sought to revamp Social Security along
lines recommended by conservative think tanks, but voters rebelled. Donald
Trump’s immigration plans met a fierce backlash from the public. And Obama, when
Biden was vice president, backed a sweeping energy bill to cap carbon emissions
that died a quick and ignominious death in the Senate.

“He likes to take the pulse. It’s now more important than ever for him,

because he’s a captive.

He’s a prisoner of the

White House. He can’t

do what he used to do.

He doesn’t have the same freedoms that he once had. I think it’s more important
for him today as president to understand what’s

going on out there.”

Former senator Chuck Hagel (R-Neb.)

“He likes to take the pulse.

It’s now more important than ever

for him, because he’s a captive.

He’s a prisoner of the White House.

He can’t do what he used to do.

He doesn’t have the same freedoms

that he once had. I think it’s

more important for him today

as president to understand

what’s going on out there.”

Former senator Chuck Hagel (R-Neb.)

“He likes to take the pulse. It’s now more important

than ever for him, because he’s a captive. He’s a prisoner

of the White House. He can’t do what he used to do.

He doesn’t have the same freedoms that he once had.

I think it’s more important for him today as president

to understand what’s going on out there.”

Former senator Chuck Hagel (R-Neb.)

“He likes to take the pulse. It’s now more important

than ever for him, because he’s a captive. He’s a prisoner

of the White House. He can’t do what he used to do.

He doesn’t have the same freedoms that he once had.

I think it’s more important for him today as president

to understand what’s going on out there.”

Former senator Chuck Hagel (R-Neb.)

Biden reacted by leaning heavily on members of Congress in pushing through his
own legislative agenda.

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During negotiations over the Inflation Reduction Act, a sweeping bill to address
health costs and climate change, White House officials were struggling to cut
the overall price tag. In an Oval Office meeting, an aide promised Biden that
liberal lawmakers would remain supportive as long as funding for the bill’s
“green bank” for clean energy projects stayed above $20 billion, even though
that was less than they wanted.

A skeptical Biden immediately halted the meeting and called Sen. Edward J.
Markey (D-Mass.), a leading climate advocate. “Ed, I’m here with my team. We’re
just talking about this and wanted to get your read on it,” Biden said. Markey
reassured him that the aide was right that he and other liberals would settle
for $20 billion: “Get the deal that you can, Mr. President.”

Politicians have a unique feel for how ordinary Americans will react to big
events, Hagel said. “If you’ve run for office before, you have that sense,” he
said. “You wouldn’t have been elected and reelected if you didn’t try to
understand what the people are thinking, what do the people want, what are the
people’s attitudes.”



Some of Biden’s critics say the president goes too far in relying on longtime
politicians, especially because the ones he tends to consult are, like him,
older White men who have spent years in the Senate and are likely to reinforce
his worldview. Liberal activists in particular complain that Biden is so focused
on what seems politically possible that he fails to take the bold steps they say
are necessary to confront urgent crises such as racial inequity and climate
change.

That criticism has been especially notable recently on the Israel-Gaza war, as
Biden has declined to call for a permanent cease-fire despite a growing push
among Democrats and younger voters. Biden has consulted individuals such as
Hagel about the conflict, but he has spoken far more rarely, if at all, with
younger lawmakers who are sharply critical of Israel.

“I’ve always been told by my family that Democrats take a stand for the poor,
that we uplift diversity and inclusion, that we listen to young voices and those
that are most marginalized,” Rep. Delia C. Ramirez (D-Ill.) said.
“Unfortunately, it’s very difficult for me to defend that when the president and
the administration seems to leave key constituents out of decision-making that
will directly impact their everyday life. And when I say that, as it pertains to
immigration, as it pertains to a cease-fire, it’s difficult.”

PRESIDENT-SENATOR

As these practices suggest, Biden’s presidency is notable for how much he
retains the habits of the Senate, his political home for more than three
decades. Of the 17 presidents who spent time in the Senate, Biden holds the
record with 36 years, far outpacing Lyndon B. Johnson, who spent 12 years as a
senator — the second most behind Biden.

Biden has conceded that the transition has not always been easy.

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“I do think that has been made clear to me — speaking of polling — is the public
doesn’t want me to be the president-senator,” Biden said at a news conference in
January 2022. “They want me to be the president, and let senators be senators.
And so, if I’ve made — and I’ve made many mistakes, I’m sure. If I made a
mistake, I’m used to negotiating to get things done, and I’ve been, in the past,
relatively successful at it in the United States Senate, even as vice president.
But I think that role as president is — is a different role.”

Despite that declaration, Biden clearly is much more attentive to members of
Congress and other elected officials than his recent predecessors. Obama
famously had frosty relationships with Congress, often dispatching Biden, his
vice president, to Capitol Hill during tense negotiations.

Indeed, a gap has often yawned between the White House and the Capitol. Trump,
the political newcomer; Bush, whose sole previous office was Texas governor;
Clinton, the young Arkansan; Ronald Reagan, the actor turned politician; Jimmy
Carter, the post-Watergate reformer — all had testy relations with Congress and
sought wisdom elsewhere.




Biden does not. He ignited an uproar during the 2020 campaign by wistfully
recalling how he got along with segregationist senators in the 1970s, even
though they “didn’t agree on much of anything.”

The president also regularly lavishes praise on mayors and other local or state
officeholders in ways that go beyond ordinary pleasantries.

“Now, some of you know I started my career as a county councilman. I ran for the
United States Senate because serving as a local official was too hard,” Biden
joked in February at the National Association of Counties Legislative
Conference. He added, “That’s almost true. When folks have a problem, they know
where you live, they come knocking on your door.”

Biden often tells the story of a constituent calling him when he was on the
county council to insist that a dead animal be removed from her street, and how
he had to do it himself. “You know, there’s no way to walk into the corner
drugstore without being accosted immediately as to what’s going on. Right?” he
said to laughter when addressing a group of mayors early in his presidency.
“Well, so you know what it means to solve real problems, to be held accountable
for the people you serve.”

Former House speaker Nancy Pelosi (D-Calif.) said Biden still has that itch to
ensure his legislation is solving problems.

“These elected officials are very valuable resources — intellectually and
emotionally — to him,” she said. “He knows why we’re passing legislation, and he
wants to know it’s hitting home, that it is doing what it is intended to do.”

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At one point early in his presidency, Biden contemplated sending funds to
Central American countries where natural disasters, poverty and corruption had
spurred migration to the United States. The idea carried political risk, since
the regimes in some of those nations were hardly admirable.

The president picked up the phone and called then-Sen. Patrick J. Leahy (D-Vt.),
who chaired the Senate Appropriations Committee, asking for his thoughts. Leahy
expressed concern about some of the countries’ leaders, and he encouraged Biden
to carefully read the intelligence on the region before making a decision.

Leahy said Biden took that advice seriously. “I’ve been there with every
president from Gerald Ford to Joe Biden, and some presidents would make the
flattering calls, and that’s always nice, but others made real calls and were
asking your opinion and thoughts,” Leahy said. “I always felt that anytime
President Biden called, he really wanted your opinion.”

As a manager, Biden has earned fierce loyalty from his aides, and most of his
closest advisers have worked for him for decades. That loyalty often extends
both ways, with the president averse to firing staffers, even when he threatens
to do so or allies think he should. But that does not mean he trusts them fully
when it comes to making decisions.

“I’ve been there with every

president from Gerald Ford

to Joe Biden, and some

presidents would make the

flattering calls, and that’s

always nice, but others made

real calls and were asking

your opinion and thoughts.

I always felt that anytime

President Biden called, he

really wanted your opinion.”

Former senator Patrick J. Leahy (D-Vt.)

“I’ve been there with every

president from Gerald Ford to

Joe Biden, and some presidents

would make the flattering calls,

and that’s always nice, but others

made real calls and were asking

your opinion and thoughts.

I always felt that anytime

President Biden called,

he really wanted your opinion.”

Former senator Patrick J. Leahy (D-Vt.)

“I’ve been there with every president from Gerald Ford

to Joe Biden, and some presidents would make the

flattering calls, and that’s always nice, but others made

real calls and were asking your opinion and thoughts.

I always felt that anytime President Biden called,

he really wanted your opinion.”

Former senator Patrick J. Leahy (D-Vt.)

“I’ve been there with every president from Gerald Ford

to Joe Biden, and some presidents would make the

flattering calls, and that’s always nice, but others made

real calls and were asking your opinion and thoughts.

I always felt that anytime President Biden called,

he really wanted your opinion.”

Former senator Patrick J. Leahy (D-Vt.)

In late 2022, ahead of the first anniversary of the passage of Biden’s signature
infrastructure law, he started to grow frustrated with his team implementing the
$1.2 trillion program. He was hearing from governors and mayors about problems
and delays, but in meetings in the Oval Office, staffers were assuring him the
program was running well, talking in broad strokes about how much money was
being disbursed.

Biden demanded detailed information on specifically which projects were being
funded and which faced delays. He wanted names and places. His staffers did not
have the answers, but they promised to get them.

Biden snapped at the aides, “I want this by the end of the week, or I’m going to
fire somebody.”

He did not fire anyone. But the episode was another reminder of his distrust of
broad assurances, sometimes even when they come from his closest advisers.

Former senator Christopher J. Dodd (D-Conn.), a longtime Biden friend who served
with him in the Senate, said the president’s reliance on fellow politicians
comes in part from his long experience representing a tiny state, where
political blowback is never far away.

“You can’t be removed from the opinions of everyday people,” said Dodd, whose
home state, like Delaware, is one of the smallest in the union. “They think that
he knows them. And they’re very sure they know him.”

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