Submitted URL: http://help.timewell.io/
Effective URL: https://help.timewell.io/
Submission: On November 01 via api from US — Scanned from DE

Summary

This website contacted 5 IPs in 1 countries across 3 domains to perform 10 HTTP transactions. The main IP is 3.211.41.38, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is help.timewell.io.
TLS certificate: Issued by R10 on September 24th 2024. Valid for: 3 months.
This is the only time help.timewell.io was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 3.211.41.38 14618 (AMAZON-AES)
2 2600:9000:264... 16509 (AMAZON-02)
2 18.244.20.117 16509 (AMAZON-02)
3 143.204.215.6 16509 (AMAZON-02)
2 18.66.137.169 16509 (AMAZON-02)
10 5
Domain Requested by
3 beacon-v2.helpscout.net help.timewell.io
beacon-v2.helpscout.net
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
2 d33v4339jhl8k0.cloudfront.net help.timewell.io
2 d3eto7onm69fcz.cloudfront.net help.timewell.io
1 help.timewell.io
10 5

This site contains links to these domains. Also see Links.

Domain
www.helpscout.com
Subject Issuer Validity Valid
help.timewell.io
R10
2024-09-24 -
2024-12-23
3 months crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2024-07-30 -
2025-07-03
a year crt.sh
*.helpscout.net
Amazon RSA 2048 M03
2024-03-18 -
2025-04-15
a year crt.sh

This page contains 1 frames:

Primary Page: https://help.timewell.io/
Frame ID: 8B32A404F8DFFC6D634A90B6B90F9E0B
Requests: 9 HTTP requests in this frame

Screenshot

Page Title

Timewell Help Center

Page URL History Show full URLs

  1. http://help.timewell.io/ HTTP 307
    https://help.timewell.io/ Page URL

Page Statistics

10
Requests

100 %
HTTPS

20 %
IPv6

3
Domains

5
Subdomains

5
IPs

1
Countries

283 kB
Transfer

344 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://help.timewell.io/ HTTP 307
    https://help.timewell.io/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

10 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
help.timewell.io/
Redirect Chain
  • http://help.timewell.io/
  • https://help.timewell.io/
10 KB
4 KB
Document
General
Full URL
https://help.timewell.io/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
3.211.41.38 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-211-41-38.compute-1.amazonaws.com
Software
openresty /
Resource Hash
fec2c644626153a21a32dccf1d41a5e51dfedcd9cc2099b7beac3a3f71eb1853

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Fri, 01 Nov 2024 04:39:11 GMT
Server
openresty
Transfer-Encoding
chunked

Redirect headers

Location
https://help.timewell.io/
Non-Authoritative-Reason
HttpsUpgrades
launch-1727093464133.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/
114 KB
115 KB
Stylesheet
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1727093464133.css
Requested by
Host: help.timewell.io
URL: https://help.timewell.io/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:ae00:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://help.timewell.io/

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
cache-control
public, max-age=3600
etag
"469d2c897b93fd48cf1823bfaaded48c99ddbcfc"
age
691
via
1.1 5b17764336ffdab7d2a3e7707394867a.cloudfront.net (CloudFront)
x-cache
Hit from cloudfront
content-length
117042
x-amz-cf-id
FLoEqFMlpuOwyx941ATIyhDR0nSZTYBy4En8ds98DsDIa5Px6Ht8Ew==
date
Fri, 01 Nov 2024 04:27:40 GMT
content-type
text/css; charset=utf-8
last-modified
Thu, 05 Sep 2024 12:56:26 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
Timewell-2023-Avatar.png
d33v4339jhl8k0.cloudfront.net/docs/assets/615e210db28e5462c534b590/images/64759d264d8ddf3f8c35832d/
2 KB
2 KB
Image
General
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/615e210db28e5462c534b590/images/64759d264d8ddf3f8c35832d/Timewell-2023-Avatar.png
Requested by
Host: help.timewell.io
URL: https://help.timewell.io/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.20.117 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-20-117.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
286ad9521af05e9d901fde5b628d0f15f39e22523bb97b4e513a741c3e7991e4

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://help.timewell.io/

Response headers

etag
"693b2399c71cc3e17b5566251bb56ca7"
via
1.1 39cfa117a3536e9c0afd90708900b558.cloudfront.net (CloudFront)
accept-ranges
bytes
x-cache
RefreshHit from cloudfront
content-length
1654
x-amz-cf-id
k00441o5MjSuJnSrYEo2WSP4gqJ1UTKHn_5SmhqCaJJUMpGoN1sD1w==
date
Fri, 01 Nov 2024 04:39:13 GMT
content-type
image/png
last-modified
Tue, 30 May 2023 06:52:23 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P11
x-amz-server-side-encryption
AES256
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/
116 KB
116 KB
Script
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: help.timewell.io
URL: https://help.timewell.io/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:ae00:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://help.timewell.io/

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
cache-control
public, max-age=3600
etag
"198ae8e7c61f0cdd6db91bf676916aa4fc973bf3"
age
3016
via
1.1 5b17764336ffdab7d2a3e7707394867a.cloudfront.net (CloudFront)
x-cache
Hit from cloudfront
content-length
118353
x-amz-cf-id
T34R7X_qcOxfbo6oCQ07D56EB-yLHsPuFto-e8qihLP9NX-YWnaUpA==
date
Fri, 01 Nov 2024 03:49:00 GMT
content-type
application/javascript; charset=utf-8
last-modified
Thu, 05 Sep 2024 12:56:26 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
/
beacon-v2.helpscout.net/
372 B
862 B
Script
General
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: help.timewell.io
URL: https://help.timewell.io/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-6.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
00214df9fe81199161ace17d49cdfa0377914d8a501835a0605d7b3831720ffc
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://help.timewell.io/

Response headers

content-encoding
gzip
etag
"5f1a5b710ff0a80de04d402d2024efe8"
age
62
x-content-type-options
nosniff
x-cache
Hit from cloudfront
x-amz-cf-id
ZBJzpj9zZuX9sheBJUg52FmUKaU5Z20MqiHNecfKjuLRhzXVUb0XDw==
date
Fri, 01 Nov 2024 04:38:38 GMT
content-type
application/javascript
vary
accept-encoding, Origin
last-modified
Wed, 30 Oct 2024 13:51:02 GMT
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=31536000
cache-control
max-age=120, s-maxage=120, public
referrer-policy
strict-origin-when-cross-origin
via
1.1 c5c25772c7f14e267596e0f8ce51d9bc.cloudfront.net (CloudFront)
accept-ranges
bytes
content-length
286
x-xss-protection
1; mode=block
x-amz-cf-pop
FRA53-C1
server
AmazonS3
x-amz-server-side-encryption
AES256
Timewell-icon.png
d33v4339jhl8k0.cloudfront.net/docs/assets/615e210db28e5462c534b590/images/64759d2667106052aab4ccbb/
877 B
1 KB
Other
General
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/615e210db28e5462c534b590/images/64759d2667106052aab4ccbb/Timewell-icon.png
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.20.117 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-20-117.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c597068d38db7e97af893eea66ea8e8a5297b0916b399784571e6b9ba312df57

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://help.timewell.io/

Response headers

etag
"f8952eabeba83232977602069d2c166f"
age
20694
via
1.1 39cfa117a3536e9c0afd90708900b558.cloudfront.net (CloudFront)
accept-ranges
bytes
x-cache
Hit from cloudfront
content-length
877
x-amz-cf-id
xE-XRUIXQr3ZN2ArexhbtMrp1J_ge_PtWyb-OiHfPpIQmptPlSgJkw==
date
Thu, 31 Oct 2024 22:54:19 GMT
content-type
image/png
last-modified
Tue, 30 May 2023 06:52:23 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P11
x-amz-server-side-encryption
AES256
vendor.5fe8f3bc.js
beacon-v2.helpscout.net/static/js/
62 KB
23 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-6.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c615d03cee52e9673053fd8588d0e124a318245eb3e831e8f3a9204c6d3c99f2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://help.timewell.io/

Response headers

content-encoding
gzip
etag
"a3d10a46a82feffc1fa974df28b56f57"
age
6591
x-content-type-options
nosniff
x-cache
Hit from cloudfront
x-amz-cf-id
Vm_ELYZbmhB5IIhPdzCDtxD6ukzU0jthbNXNkAPkcBgKg87FmeT0UQ==
date
Fri, 01 Nov 2024 02:49:22 GMT
content-type
application/javascript
vary
Accept-Encoding, Origin
last-modified
Thu, 24 Oct 2024 12:23:37 GMT
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=31536000
cache-control
max-age=315360000, s-maxage=7200, public
referrer-policy
strict-origin-when-cross-origin
via
1.1 c5c25772c7f14e267596e0f8ce51d9bc.cloudfront.net (CloudFront)
accept-ranges
bytes
content-length
22572
x-xss-protection
1; mode=block
x-amz-cf-pop
FRA53-C1
server
AmazonS3
x-amz-server-side-encryption
AES256
main.110f5232.js
beacon-v2.helpscout.net/static/js/
31 KB
13 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/main.110f5232.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-6.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
aeb62610556b1ab09296b0a508bb123a11164b8928994955437e589aafdd978e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://help.timewell.io/

Response headers

content-encoding
gzip
etag
"ce2dd53d0e8d0bc739d9b001afd514fe"
age
6591
x-content-type-options
nosniff
x-cache
Hit from cloudfront
x-amz-cf-id
IYR7QIh0Vhkg4wIhn0ldMaKXSJahI_85TqrRuBui39eOQ96LnKBC2w==
date
Fri, 01 Nov 2024 02:49:22 GMT
content-type
application/javascript
vary
accept-encoding, Origin
last-modified
Wed, 30 Oct 2024 13:51:03 GMT
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=31536000
cache-control
max-age=315360000, s-maxage=7200, public
referrer-policy
strict-origin-when-cross-origin
via
1.1 c5c25772c7f14e267596e0f8ce51d9bc.cloudfront.net (CloudFront)
accept-ranges
bytes
content-length
12420
x-xss-protection
1; mode=block
x-amz-cf-pop
FRA53-C1
server
AmazonS3
x-amz-server-side-encryption
AES256
7ef60ed9-aae4-48c0-bda1-cb0a2c1540c0
d3hb14vkzrxvla.cloudfront.net/v1/
9 KB
9 KB
XHR
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/7ef60ed9-aae4-48c0-bda1-cb0a2c1540c0
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.137.169 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-137-169.fra60.r.cloudfront.net
Software
istio-envoy /
Resource Hash
6c751a18f80d45fd7edc0e881d5be48a9cc6624fee9c6b96c14ca5b460a1a881
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Beacon-Device-ID
c6edfebc-1f1b-4ae2-8e56-4d4bb369cbcb
correlationId
c3460e01-43d4-4262-93ea-f9a575bfcdbd
Referer
https://help.timewell.io/
Beacon-Device-Instance-ID
2cf986ca-318c-4088-bfe4-b4c6a9d014b3
Helpscout-Origin
Beacon-Embed
Helpscout-Release
2.2.221
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Accept
application/json, text/plain, */*

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
access-control-expose-headers
Resource-ID
cache-control
max-age=300
x-envoy-upstream-service-time
113
access-control-allow-credentials
true
via
1.1 b2ba97e9b6a83eff85433dad7f6e6288.cloudfront.net (CloudFront)
access-control-allow-origin
https://help.timewell.io
x-cache
Miss from cloudfront
x-amz-cf-id
7GMrmB3QWK-N0xQ2-r4lN3-RgTFLRlLvmJDQfE4YjsFCVB4ONurOGw==
date
Fri, 01 Nov 2024 04:39:12 GMT
content-type
application/json
vary
Origin,Access-Control-Request-Method
server
istio-envoy
x-amz-cf-pop
FRA60-P4
7ef60ed9-aae4-48c0-bda1-cb0a2c1540c0
d3hb14vkzrxvla.cloudfront.net/v1/
0
0
Preflight
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/7ef60ed9-aae4-48c0-bda1-cb0a2c1540c0
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.137.169 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-137-169.fra60.r.cloudfront.net
Software
istio-envoy /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,beacon-device-instance-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://help.timewell.io
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, beacon-device-instance-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://help.timewell.io
allow
GET, HEAD, POST, PUT, DELETE, OPTIONS, TRACE, PATCH
content-length
0
date
Fri, 01 Nov 2024 04:39:12 GMT
server
istio-envoy
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 b2ba97e9b6a83eff85433dad7f6e6288.cloudfront.net (CloudFront)
x-amz-cf-id
4SJAp4s9F6Rx4oCYygoiZ3WWgqmzLpDa3lmrKc7OvmAFOdK9_XvYHA==
x-amz-cf-pop
FRA60-P4
x-cache
Miss from cloudfront
x-envoy-upstream-service-time
3

Verdicts & Comments Add Verdict or Comment

12 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| Beacon function| hashChanged function| css_browser_selector string| url function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery string| c function| initArticleRatings function| initDocsWebSearch object| beaconJsonp

1 Cookies

Domain/Path Name / Value
help.timewell.io/ Name: PLAY_SESSION
Value: "e0862a72fffc4062266ea29712c87d10c1907e1c-siteId=615e210db28e5462c534b591&hs.session.id=aMa5DrMK6CH33fJKB1gMKfRSL04wFdyQfFrIJ5BJ1mi0yDPpn7rZgsHRgDmRc5CT&hs.session.exp=1730522351733"