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MAKING EFFECTIVE CONTRIBUTIONS IN MEETINGS

Following two years of disruption, much of the UK work force has now returned to
the office in some way, whether full-time or on a hybrid basis. After working
from home for so long and acclimatising to a virtual environment, how can we get
back into the swing of things and make meaningful contributions in face-to-face
meetings?

Preparation plays a key role in the success of any meeting. If you have been
asked to attend a meeting and you are unsure of where your role lies, you may
wish to speak to the organiser and ask why they invited you and what they feel
you can provide. Knowing exactly what you can contribute helps to provide focus
on where you can participate and allows you to be clear and concise with your
input. If you have any specialist information, data, or questions you’d like to
discuss, making notes on how these apply to the meeting agenda can ensure your
points are relevant and timely.

It is also important to recognise that not every contribution has to be
ground-breaking. Many of us frequently dismiss raising discussion points or
queries as we believe them to be too obvious. Often, this assumption is made as
the subject relates to your area of work. Remember, not everyone in the meeting
will have the same knowledge or area of expertise and other participants may
welcome additional details or further clarification on a topic.

Summarising the discussion or reiterating the main points may be a useful tool
to refocus conversation and promote decision-making. This could include
reminding the group of key goals or performance indicators which can promote the
finalisation of actions and allow for a conclusion, progressing the meeting to
the next item on the agenda and ensuring it stays on track. This will certainly
be appreciated as no one wants to be stuck in a meeting that revisits the same
points and runs over its scheduled time.

Effective input to a meeting can also be made by helping others to communicate
their position. Asking individuals for their opinion can foster an inclusive
environment and encourage a wider range of contributions. If a colleague is
ignored or interrupted, you may wish to ask them to repeat their point to ensure
they are heard. Additionally, if you agree with what someone is saying,
crediting their contribution, whilst potentially expanding on their point, can
help build their stance and create a compelling argument.

Conversely, whilst it may be easier to simply agree, don’t be afraid to
highlight any issues you see. Project meetings are often the first opportunity
for problems to be raised and highlighting them allows for discussion and the
proposal of solutions, resulting in stronger outcomes. However, when raising
issues, ensure you remain open and polite and invite constructive debate, not
conflict.

Being aware of non-verbal cues, such as facial expressions or body language, can
be hugely advantageous when communicating, particularly if dealing with
difficult conversations. Displaying open and engaged body language e.g., leaning
forward and uncrossing your arms, can demonstrate you are interested in
listening to someone’s opinion, open to discussion, and not overly defensive of
your position.

Lastly, when starting out, it may be difficult to feel confident in speaking up
at all. This doesn’t mean you are unable to contribute in any meaningful way.
Although organisations will sometimes have certain official meeting roles
already assigned, you could offer to assist by taking notes. Adopting this role
will show you are a confident, active listener who can effectively connect
topics of discussion. It will also place you in the position of shaping the
record and result in you being the go-to contact following the meeting.

For more guidance on participating in meetings, such as how to prepare or taking
minutes, there are modules available on the Aviva Development Zone. Visit
mydevelopment.zone to find out more or contact the Development Zone team at:
devzone@rwagroup.co.uk.

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Posted by Chloe Morris on 26 May 2022
Business Solutions , Consultancy Services

About the author

Chloe Morris

Chloe joined us in 2020, having graduated with a 2:1 in Graphic Communication
from the University of South Wales. 

Chloe started with the team working as a Design and Content Assistant, creating
engaging e-learning materials and marketing content, before moving into her
current role. Currently, she works across all elements of the client experience
and utilises her knowledge of the Development Zone platform, to ensure users can
get the most out of their e-learning journey.



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