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Submitted URL: https://www2.carepayment.com/e/482491/g-for-2025-compliance-changes-/35ldd5/458013457/h/byfV6vblrAnodlzI8Ery8Ej6YoaSgnbHLiZrP...
Effective URL: https://www.carepayment.com/preparing-for-2025-compliance-changes/
Submission: On October 03 via manual from US — Scanned from US

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CarePayment Named Top Performer in Patient Financing and Financial Engagement
Solutions by Black Book Research - Read Press Release



Featured | September 30, 2024


PREPARING FOR 2025 COMPLIANCE CHANGES

The U.S. healthcare system continues to face a significant financial challenge:
nearly half of American adults are unable to cover an unexpected $500 medical
bill. This issue has only deepened in recent years, with the Kaiser Family
Foundation revealing in 2022 that 41% of surveyed adults—more than 100 million
people—carry medical or dental debt. Of these individuals, 25% owe more than
$5,000, with many struggling under debts exceeding $10,000.


NAVIGATING THE PATIENT FINANCIAL CRISIS IN 2025

The impact of this financial strain continues to hit younger adults
disproportionately, contributing to care denial for approximately 1 in 7
individuals, worsening racial disparities, and increasing hardships for those
living with chronic illnesses. The burden of medical debt extends beyond unpaid
bills, affecting opportunities to save, invest in education, and even afford
necessities such as food and clothing.

In 2024, a study revealed that 34% of patients deferred healthcare due to
medical debt, an increase from 28% in 2023. As inflation persists, providers
should anticipate continued difficulties for patients in covering their medical
expenses—67% of patients surveyed indicated that inflation has made it harder to
manage medical debt this year.


WHAT DOES THIS MEAN FOR PROVIDERS IN 2025?


To regain financial stability and foster patient loyalty, providers must ensure
that patients are not only able but also confident in their ability to pay for
care. Heading into 2025, providers can empower patients by offering financial
solutions that are adaptable to today’s economic challenges. Implementing
flexible payment options, such as 0% APR, long-term payment plans, allows
patients to manage their healthcare expenses without immediate financial strain.
This approach benefits both patients and providers: patients can seek necessary
care without fear of overwhelming debt, and providers secure the payments they
need to maintain operations.

A CarePayment study showed that 91% of patients reported it was easier to pay
for medical expenses when offered at least 12 months to pay. Additionally,
offering upfront cost estimates and transparent pricing can build trust and
encourage patients to take the first steps toward payment. In fact, 65% of
patients said they would be more willing to make at least a partial payment if
provided with an estimate before receiving care.


PREPARING FOR A PATIENT-CENTRIC 2025


As the cost of living continues to rise, healthcare providers must recognize the
need for alternative payment solutions and financial support services that ease
the burden on patients. Offering such solutions is not only a compassionate
response to the financial pressures consumers face but a strategic imperative
for providers seeking to improve financial outcomes.

For healthcare providers, the key to success in 2025 lies in adapting to
evolving patient expectations. By prioritizing compliance and patient-centered
financial solutions, providers can navigate the challenges of the year ahead
while ensuring long-term stability and patient satisfaction.

 

MORE CAREPAYMENT COMPLIANCE RESOURCES

 * [WEBINAR] Zero-Interest Patient Financing under Changing Legislation:
   Boosting Financial Wellness for All
 * [GUIDE] How to Safeguard Your Patient Financing Strategy from Non-Compliance
 * [BLOG] Zero-Interest Patient Financing vs. Medical Credit Cards: What’s
   Really the Difference?



READ MORE ARTICLES




BREAKING DOWN TRADITIONAL VS. ALTERNATIVE PAYMENT MODELS IN HEALTHCARE


MEETING PATIENTS WHERE THEY ARE: EFFECTIVE HEALTHCARE FINANCIAL STRATEGIES FOR
PROVIDERS


WHAT THE CFPB AND WHITE HOUSE’S PROPOSED CHANGES TO MEDICAL DEBT REPORTING MEAN
FOR HOSPITALS AND HEALTH SYSTEMS






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