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Overview

TERMS

POLICIES

Privacy NoticeIntroductionApplicabilityInformation We CollectInformation You
ProvideInformation Collected Automatically From YouThird-Party ToolsHow We Use
Your InformationWith Whom We May Share Your InformationYour Rights and
ChoicesSecurity and Storage of Information.Users Outside the USAEU-U.S. Data
Privacy Framework NoticeAdditional California Resident Privacy
DisclosuresChanges to this Privacy NoticeContacting UsCCPA Notice at Collection
for California ResidentsFERPA and COPPA Privacy Notice and Privacy Notice for
ChildrenAcceptable Use PolicyDigital Millennium Copyright Act (DMCA) and
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Table of contents



PRIVACY NOTICE

Effective March 8, 2024

Calendly’s mission is to help you schedule better. To do so, we need personal
information from you and the people scheduling time with you – there’s no way
around it. But we don’t take this responsibility lightly. We recognize the
importance of privacy and your rights, and we want you to feel confident about
using our services and in your interactions with us. We want you to love
Calendly as much as we do, but if you do not agree with this policy then please
do not access or use the Website.

The sections below contain the information you may want to know about this
topic. We’ve tried to make them as straightforward as possible, but we realize
it’s a lot of information. If you still have any questions, please reach out to
privacy@calendly.com.


INTRODUCTION

This privacy notice (“Privacy Notice”) describes how Calendly, LLC and its
affiliate Interview Schedule, Inc. d/b/a Prelude (“Calendly”, “we”, or “us”)
collect, use, and disclose your Personal Data. Throughout this document, we will
use a few defined terms “Personal Data” when used in this Privacy Notice means
any data relating to an identified or identifiable natural person that is
processed by Calendly as described in this Privacy Notice when such information
is protected as “personal data” or “personal information” or a similar term
under applicable data protection laws. All other defined terms used in this
Privacy Notice will have the meanings associated with them in our Terms.


APPLICABILITY

This Privacy Notice applies to Personal Data Calendly collects when you visit or
use our Website and Services as described in the “Information We Collect”
section of this Privacy Notice below. Calendly is the controller of that
Personal Data. This Privacy Notice does not apply to personal data within
Customer Data (as that term is defined in your agreement with Calendly), such as
information a User collects about an Invitee when an Invitee books a meeting or
interview using our Services. We process Personal Data within Customer Data on
our customers’ behalf as a processor or service provider. If you are an Invitee
and have questions about how your data is processed by our customers or wish to
exercise your rights with respect to that data, you must reach out to the User
who collected your information. If you contact us about Personal Data within
Customer Data and are able to identify the Entity or User with whom you have
interacted, we will promptly notify the relevant Customer who collected your
data of your inquiry.


INFORMATION WE COLLECT

We collect information about you directly from you and automatically through
your use of our Website. To help you protect yourself and your information, we
encourage you to provide and collect only that information that is necessary for
your use of our Website or Services. For example, to schedule a meeting, the
only information that may be necessary is names, email addresses, date, and
time. Please note that if you choose not to share certain Personal Data with us,
or refuse certain contact permissions, we might not be able to provide certain
parts of the Services.

Calendly is not directed to children under eighteen (18) years of age, and we do
not knowingly collect personal Data from children under 18. If we discover that
a child under 18 has provided us with Personal Data, we will promptly delete
such Personal Data from our systems. For educational service providers and
schools, please see our FERPA and COPPA Privacy Policy and Notice.


INFORMATION YOU PROVIDE

Calendly collects the following information, either directly from Users,
Invitees, or Visitors, or through third parties regarding Users, Invitees, or
Visitors.

 * Appointment Information. A User may voluntarily give us certain information
   when scheduling and setting up appointments. This can include name, email
   address, phone number; email addresses of other people and/or Invitees; the
   subject of the meeting; and any other information a User provides or collects
   upon scheduling, pursuant to the Calendly Terms or an executed agreement with
   Calendly. Calendly processes the information an Invitee provides to a User
   when scheduling with the User on the User’s behalf as a processor or service
   provider.  

 * Calendar Information. A User may connect their calendar with Calendly. In
   most instances, our calendar integration only uses and displays the duration
   and free/busy status of the events in your calendar so that we don’t book you
   when you’re busy. A few of our features also use and display the meeting
   titles in your calendar (these are currently our one-off meeting feature, or
   if you are booking with another Calendly user). In all cases, however, no
   details about the appointments in your connected calendar are stored in
   Calendly, such as who you are meeting with, their email address, or the
   meeting title. Although connecting your calendar to our Services makes the
   scheduling process much more efficient, you are not required to connect your
   calendar to use our Services. More information about access to the Calendly
   app and extensions to have to your calendar connected is available here.
   Calendly processes the calendar information on the User’s behalf as a
   processor or service provider.  (For Prelude service Users only, the Prelude
   service works a bit differently. Calendly will have access to the duration,
   free/busy status of the events in your calendar, attendees, start time, and
   the title of these events. We need this information in order to understand
   which events are movable on a User’s calendar so interviews may be scheduled
   more seamlessly.)  

 * Meeting Information. If you participate in a recorded virtual meeting where
   we use meeting assistant functionality, we will collect a recording of the
   meeting. We use third party partners to assist us with recording and creating
   a transcription of the meeting. You may opt out of recording at any time.
   When recording a virtual meeting you attend, we will gather audio and visual
   information of you as applicable and as you appear in the meeting (for
   example, if you do not turn on your video at a meeting, we will not record
   visuals of you). We will also gather any of your personal information shared
   on screen during the meeting (for example, by using a “screen share” feature
   to present materials).

 * Information Received from Third Parties. If you choose to connect your
   account to your account with a third-party service, we may receive or be
   granted access to information from such third-party service, including
   Personal Data. For example, if you use the Prelude service and enable
   applicant tracking systems integrations for the recruiting use case within
   Prelude, your ATS may send to Prelude certain Personal Data as determined by
   you.  You can stop sharing your information from a third-party service with
   us by removing our access to that service. Calendly processes that
   information on the User’s behalf as a processor or service provider

 * Account and Billing Information. Users provide Calendly with certain
   information, including name, email address, username, and password, when you
   set up your account. If you purchase a premium version of Calendly, our third
   party payment processors will collect and store your billing address and
   credit card information. We store the last four digits of your credit card
   number, card type, and the expiration date. (For Prelude service Users only,
   the payment and billing information will be processed as established in the
   services agreement between Calendly and your organization.) 

 * Chatbot Data. If you engage with our virtual chatbots, we will collect the
   information you provide during the chat, including transcripts of your
   conversation with the chatbot.

 * Marketing Information. Users, Invitees, or Visitors interested in Calendly’s
   Services may contact us through forms made available on the Website and
   voluntarily give information such as name, work email, phone number, company,
   and role. Users, Invitees, or Visitors interested in our newsletter may also
   submit their name and email addresses to join our mailing list. We also
   receive other similar information provided by you if you participate in an
   event hosted by or attended by Calendly or its partners (such as webinars,
   conferences, and trade shows) and in your interactions with our social media
   accounts. 

 * Additional Information. We may also receive certain Personal Data as you
   interact with Calendly through activities such as surveys, focus groups,
   customer support tickets, or any other product education initiatives aimed at
   receiving User, Invitee or Viewer feedback.


INFORMATION COLLECTED AUTOMATICALLY FROM YOU

We and our authorized third parties use Cookies, pixels, web beacons, and other
technologies to receive and store certain types of information when you interact
with us through your computer or mobile device (subject to your consent, opt-out
preferences or other appropriate legal basis where legally required). Using
these technologies helps us customize your experience with our Website and
Services, improve your experience, tailor marketing messages, and help us detect
and prevent fraud and security risks. Here is more specific information about
the types of information we collect:

 * Log & Device Data. When you access the Website or the Services, we and our
   authorized third parties may automatically record certain information (“log
   data”), including information that your browser sends whenever you visit our
   Website. This log data may include the web address you came from or are going
   to, your device model, operating system, browser type, unique device
   identifier, IP address, mobile network carrier, and time zone or approximate
   location. Whether we collect some or all of this information often depends on
   what type of device you’re using and its settings. For example, different
   types of information are available depending on whether you’re using a Mac or
   PC, or an iPhone or an Android phone. To learn more about what information
   your device makes available to us, please check the policies of your device
   manufacturer or software provider.

 * Cookie Data. Depending on how you’re accessing our Services and subject to
   your consent, opt-out preferences, or other appropriate legal basis where
   legally required, we and our authorized third parties may use “Cookies” (a
   small text file sent by your computer each time you visit our Website, unique
   to your Calendly account or your browser) or similar technologies such as
   pixels or web beacons to record log data. When we use Cookies, we may use
   ‘session’ Cookies (that last until you close your browser) or ‘persistent’
   Cookies (that last until you or your browser deletes them). For example, we
   may use Cookies to keep you logged into Calendly. Some of the Cookies we use
   are associated with your Calendly account (including Personal Data about you,
   such as the email address you gave us), and other Cookies are not. Calendly
   provides a centralized cookie management service across the entire Calendly
   Website. When visiting the Calendly Website or a booking page for the first
   time, Users, Invitees and Visitors will see a cookie banner in accordance
   with their region. Cookie preferences can be adjusted at any time. Users can
   find the link to manage their cookie preferences by accessing “Cookie
   Settings” under “Account Settings” within their Calendly account. Invitees
   can click on “Cookie Settings” within any booking page they receive. Users,
   Invitees and Visitors can also navigate to the footer of the Calendly Website
   at any time and change their Cookie preferences under “Cookie Settings” or
   “Your Privacy Choices.” (For Prelude service Invitees only, you can opt out
   through the “Cookie Preferences” link made available to you on the booking
   page you receive from a Prelude User.)

 * Usage Data. When you use our Services either as a User or an Invitee, we and
   our authorized third parties collect certain information about how you use
   the Services.  For example, we collect information on the meeting types our
   Users use most often, and how many meetings are scheduled each day. We
   aggregate this information and use it to help us monitor and improve the
   Services, such as to determine which features are most popular amongst our
   Users, and which features could be added or improved.


THIRD-PARTY TOOLS

We may disclose information to third parties or allow third parties to directly
collect information using these technologies on our Website, such as social
media companies, advertising networks, companies that provide analytics
including ad tracking and reporting, security providers, and others that help us
operate our Services and Website.  We use such third-party tools subject to your
consent, opt-out preferences, or other appropriate legal basis where legally
required. For example, we use third-party providers such as Google Analytics to
provide certain analytics and Visitor interactions services to Calendly in
connection with our operation of our Website, including the collection and
tracking of certain data and information regarding the characteristics and
activities of Visitors to the Calendly Website. To learn how Google Analytics
collects and processes data, please visit: “How Google uses data when you use
our partners’ sites or apps” located at
www.google.com/policies/privacy/partners. We also use session replay, session
recording, and similar tools provided by third party Service Providers (as
defined below) to record your interactions with our Website, such as how you
move throughout our Website and engage with our webforms. In addition to
analytics, this information helps us improve our Website and Services, our
marketing activities, and identify and fix technical issues visitors may be
having with our Website. 

Certain third-party tools may not be opted out of and are essential to our
service. For example, Calendly has implemented Google reCAPTCHA Enterprise to
help prevent spam and abuse. reCAPTCHA Enterprise collects hardware and software
information, such as device and application data, and sends it to Google for
purposes of providing, maintaining, and improving reCAPTCHA Enterprise and for
general security purposes. This information is not used by Google for
personalized advertising. Your use of reCAPTCHA Enterprise is subject to
Google’s Privacy Policy and Terms of Use.


HOW WE USE YOUR INFORMATION

We may use information that we collect about you, including Personal Data, to:

 * Provide the Calendly  Services. We will use your information to provide our 
   Services to you, including to facilitate scheduling; create and manage your
   account; respond to your inquiries; prevent or address service errors,
   security, or technical issues; analyze and monitor usage; prevent spam, fraud
   and abuse on the Services; investigate potential violations of our Terms,
   verify your identity;  and for other customer service and support purposes.
   We use the payment information you provide to us in order to alert you of
   past, current, and upcoming charges, to allow us to present the billing
   history to you on your billing page in your account, and to perform internal
   financial processes, such as looking at the status of a credit card charge.
   In the event of a credit card dispute, we also share account information with
   your bank to verify the legitimacy of a charge. For EU / UK purposes, our
   legal bases for processing are performance of a contract and legitimate
   interests. 

 * Understand and improve our products. We will perform research and analysis
   about your use of, or interest in, our products, Services, or content, or
   products, services or content offered by others. We do this to help make our
   products better and to develop new products. For EU /UK purposes, our legal
   basis for processing is legitimate interests.

 * Communicate with you.
   
   * Service-related communications. We may send you service and administrative
     emails to ensure the service is working properly. We will also email you
     regarding your calendar appointments. These messages are considered part of
     the Services and you may not opt out of these messages. For EU/UK purposes,
     our legal basis for processing is performance of a contract.
   
   * Promotional. Subject to your opt-out preference and subscription, we may
     send you emails about new product features or other news about Calendly or
     on topics we think would be relevant to you. You may opt out of receiving
     these communications at any time. Visit the ‘Your Rights and Choices’
     section below. For Calendly Invitees, please be assured that we do not use
     the email addresses that you enter to schedule a meeting with a Calendly
     User to send any type of direct marketing. However, you may receive
     marketing communications if you have used the same email address to sign up
     for them previously or to manage your account as a Calendly User. For EU/UK
     purposes, our legal basis for processing is consent or legitimate
     interests. 
   
   * Responding to your requests. We will also use your information to respond
     to your questions or comments. For EU/UK purposes, our legal bases for
     processing are performance of a contract, legitimate interests and/or
     compliance with a legal obligation.
   
   * Administrative. We may contact you to inform you about changes to your
     account, our Services and other important service-related notices, such as
     changes to the Terms or Privacy Notice or about security or fraud notices.
     For EU/UK purposes, our legal bases for processing are performance of a
     contract, legitimate interests, and/or compliance with a legal obligation. 

 * Protecting Rights and Interests. We will use your information to protect our
   rights and interests as well as the rights and interests of our Users and any
   other person, as well as to enforce this Privacy Notice or our Terms. For
   EU/UK purposes, our legal basis for processing is legitimate interests.

 * Legal Compliance. We may use your information to comply with applicable legal
   or regulatory obligations, including complying with requests from law
   enforcement or other governmental authorities, or in legal proceedings
   involving Calendly. For EU/UK purposes, our legal basis for processing is
   compliance with a legal obligation.

 * Other. We also may use your information to manage our business or perform
   functions as otherwise described to you at the time of collection subject to
   your consent where legally required. For EU/UK purposes, our legal basis for
   processing is consent or legitimate interests.


WITH WHOM WE MAY SHARE YOUR INFORMATION

We may share information we collect about you, including Personal Data, in the
following ways:

 * With third-party Service Providers, agents, contractors, or government
   entities. We use other companies, agents, or contractors (“Service
   Providers”) to perform services on our behalf or to assist us with providing
   services and communicating with you. We may engage Service Providers to
   process credit card transactions or other payment methods. We may also engage
   Service Providers to provide services such as monitoring and developing
   Calendly services; aiding in communications, infrastructure, and IT services;
   customer service; debt collection; analyzing and enhancing data. These
   Service Providers may have access to your Personal Data or other information
   to provide these functions. In addition, some of the above-listed types of
   information that we request may be collected by third-party Service Providers
   on our behalf. Microsoft is one of Calendly’s Service Providers. You may
   review Microsoft’s Privacy statement here. 
   
   We may share information with Service Providers and government entities for
   legal, security, and safety purposes. This includes sharing information to
   enforce policies or contracts, address security breaches, and assist in the
   investigation of fraud, security issues, or other concerns. 
   
   We require Service Providers to agree to take reasonable steps to keep the
   Personal Data that we provide to them secure. We do not authorize them to use
   or disclose your Personal Data except in connection with providing their
   services. You may find the list of Calendly’s Service Providers who are also
   platform subprocessors here. 

 * Affiliates. We may disclose information to current or future affiliates or
   subsidiaries for purposes consistent with this Privacy Notice. 

 * Government entities. We may share your data if we believe that disclosure is
   reasonably necessary to comply with a law, regulation, legal, or governmental
   request; to respond to a subpoena, court order, warrant, or other legal
   process; to enforce applicable Terms  or this Privacy Notice, including
   investigation of potential violations thereof; to protect the safety, rights,
   or property of the public, any person, or Calendly; to detect, prevent, or
   otherwise address, security or technical issues, illegal, or suspected
   illegal activities (including fraud); or as evidence in litigation in which
   we are involved, as part of a judicial or regulatory proceeding. In this
   process, Calendly is committed to maintaining individuals’ privacy, and all
   such disclosures are carefully reviewed to ensure their legitimacy, and if
   disclosure is required, that only the necessary information is provided or
   that the request is challenged accordingly. Unless prohibited by law,
   Calendly will inform you of a government request it has received.

 * Authorized Agents. If you are using Calendly as a member of an organization
   or with your organization’s email domain (thereby representing yourself as a
   member of the organization), we may share your email address, plan
   information, and data within your account with an authorized agent of your
   company upon your company’s request for them to administer the account for
   the company.

 * Reorganization Event. We may, as a result of a sale, merger, consolidation,
   change in control, transfer of assets, reorganization, or liquidation of our
   company (a "Reorganization Event"), transfer or assign your Personal Data to
   parties involved in the Reorganization Event. You acknowledge that such
   transfers may occur and are permitted by and subject to this Privacy Notice.


YOUR RIGHTS AND CHOICES

Depending on your relationship with Calendly, you may exercise your rights and
choices in the following ways:

 * Account. If you are a User, you may keep your Personal Data accurate and
   complete by logging into the Services to review and update your account
   information, including contact and billing information, via your account
   settings page. 

 * E-mail. As described above, if you do not wish to receive promotional emails
   from us, you may opt out at any time by following the opt-out link contained
   in the email itself. Please note that it may take up to ten (10) days to
   process your request. Please also note that if you opt out of receiving
   marketing communications from us, we may continue to send to you
   service-related emails which are not available for opt-out. If you do not
   wish to receive any service-related emails from us, you have the option to
   delete your account.

 * Cookies. You may also refrain from providing or may withdraw your consent for
   nonessential Cookies via your browser settings. Your browser’s help function
   should contain instructions on how to set your computer to accept all
   Cookies, to notify you when a Cookie is issued, or to not receive Cookies at
   any time. Please keep in mind that certain Cookies are required to
   authenticate Users as well as perform some actions within Calendly (such as
   to pay for an event as an Invitee via Calendly), so to use the Website, some
   strictly necessary Cookies are required. You may also manage the use of
   targeting, performance, and functional cookies on this website by clicking
   the “Cookie Settings” or “Your Privacy Choices” link located on the footer of
   this page.

 * Third-party analytics and advertising services. Some of the Service Providers
   we use provide the ability to opt-out.
   
   * Google Analytics. You may opt out of Google Analytics’ services using the
     Opt-Out feature on their website. The Google Analytics service is provided
     by Google Inc. You can opt-out from Google Analytics service from using
     your information by installing the Google Analytics Opt-out Browser tool:
     https://tools.google.com/dlpage/gaoptout. For more information on the
     privacy practices of Google, please visit the Google Privacy & Terms web
     page: https://policies.google.com/privacy.
   
   * Clearbit. You may opt out of Clearbit’s services using their opt-out
     feature: https://claim.clearbit.com/claim. For more information on the
     privacy practices of Clearbit, please visit their privacy policy:
     https://clearbit.com/privacy.
   
   * Facebook Pixel. You may opt out of Facebook Pixel’s services using their
     opt-out feature: https://facebook.com/help/568137493302217. For more
     information on the privacy practices of Facebook, please visit their Data
     Policy: https://facebook.com/about/privacy
   
   * MNTN. You may opt out of TV advertising using their opt-out feature:
     https://mountain.com/opt-out/. For more information on the privacy
     practices of MNTN, please visit their privacy policy:
     https://mountain.com/privacy-policy/ 

 * Additional Rights. Depending on where you live, you may have the following
   rights, subject to any applicable exemptions or limitations:
   
   * The right to know and access your Personal Data, such as the categories of
     Personal Data we have collected, the sources of Personal Data, the purposes
     of collection, and how we used, disclosed, sold, or shared Personal Data; 
   
   * The right to correct inaccurate Personal Data that we maintain about you;
   
   * The right to delete your Personal Data under specific circumstances;
   
   * The right to opt out of the sale or sharing of your Personal Data, as such
     terms are defined by applicable laws;
   
   * The right to object or opt out of certain types of processing, such as
     targeted advertising, direct marketing, and certain types of profiling and
     automated decision-making;
   
   * The right to request the restriction of processing of your Personal Data; 
   
   * The right to data portability, which means requesting a copy of your
     Personal Data in an accessible format; 
   
   * The right to withdraw your consent under certain circumstances; and
   
   * The right to lodge a complaint with the relevant data protection
     supervisory authority. Where applicable, you can find contact information
     for your data protection supervisory authority on the European Data
     Protection Board’s website,
     https://edpb.europa.eu/about-edpb/about-edpb/members_en, or through other
     publicly available sources. 

If you are located in California and access the Website, our use of certain
cookies could be considered a “sale” or “share” under the CCPA/CPRA. If you are
a California, Virginia, Colorado,Connecticut or Utah resident, you may opt out
of use of cookies and other technologies for targeted advertising purposes by
navigating to the “Your Privacy Choices” or  “Cookie Settings” link in the
footer of the Website or clicking through the option in the banner that appears
when you first visit our website to opt out of targeting cookies. In addition to
opting out with Calendly, there are other mechanisms generally available by
advertising groups for consumers to opt out of interest-based advertising from a
large number of advertising providers at once, including but not limited to,
using the following links: http://optout.networkadvertising.org/ and
http://www.aboutads.info/choices. Please note that these mechanisms are not
managed by Calendly and Calendly is not an advertising provider.

To the extent any of the above rights are applicable, you may exercise your
rights by contacting us at privacy@calendly.com. We will take steps to verify
your identity before processing certain requests. We will not fulfill your
request unless you have provided sufficient information for us to reasonably
verify you are the individual about whom we collected Personal Data. If you have
an Account with us, we will use our existing Account authentication practices to
verify your identity. If you do not have an Account with us, we may request
additional information about you to verify your identity. We will only use the
Personal Data provided in the verification process to verify your identity or
authority to make a request and to track and document request responses, unless
you initially provided the information for another purpose. Calendly will retain
the relevant records associated with your request to demonstrate our compliance
in accordance with reasonable retention periods.

Based on your jurisdiction, you may be able to use an authorized agent to submit
a rights request on your behalf. When we verify your agent’s request, we may
verify both your and your agent’s identity and request a signed document from
you that authorizes your agent to make the request on your behalf. To protect
your Personal Data, we reserve the right to deny a request from an agent that
does not submit proof that they have been authorized by you to act on their
behalf.

Certain laws may give you a right to appeal any denials of your request to
exercise your rights. If we deny your request and you would like to submit an
appeal, please contact us at privacy@calendly.com.

Note on Third-Party Links
Our Website may contain links to third-party websites and applications. Subject
to your opt-out or consent preferences, we may also use third-party advertisers,
ad networks, and other advertising, marketing, and promotional companies, to
serve advertisements on our Website. Any access to and use of such linked
websites and applications is not governed by this Privacy Notice but instead is
governed by the privacy policies of those third parties. We do not endorse these
parties, their content, or any products and services they offer, and we do not
endorse these parties, their content, or any products and services they offer,
and we are not responsible for the information practices of such third-party
websites or applications.


SECURITY AND STORAGE OF INFORMATION.

Given the nature of communications and information processing technology, there
is no guarantee that Personal Data will be absolutely safe from access,
alteration, or destruction by a breach of any of our physical, technical, and
managerial safeguards. However, Calendly takes the security of your Personal
Data very seriously. We work hard to protect the Personal Data that you provide
from loss, misuse, unauthorized access, or disclosure and we have taken
reasonable steps to help protect the Personal Data we collect. We have obtained
industry recognized certifications and audits such as the ISO/IEC 27001, which
affirm our commitment to our security program (certification not applicable to
the Prelude service). More information on Calendly security and storage
practices is available here.

You should also take steps to protect against unauthorized access to your device
and account by, among other things, choosing a unique and complex password that
nobody else knows or can easily guess and keeping your log-in and password
private. We are not responsible for any lost, stolen, or compromised passwords
or for any activity on your account via unauthorized password activity.

We retain the Personal Data we collect for so long as is reasonably necessary to
fulfill the purposes for which the data was collected, to perform our
contractual and legal obligations (including any exemptions or exceptions
contemplated by law), and for any applicable statute of limitations periods for
the purposes of bringing and defending claims.


USERS OUTSIDE THE USA

Our application and database servers are located here in the United States. 

If you are an individual located in the European Economic Area, the United
Kingdom, Canada or another jurisdiction outside of the United States with laws
and regulations governing Personal Data collection, use, and disclosure that
differ from United States laws, please be aware that information we collect
(including through the use of methods such as Cookies and other web
technologies) will be processed and stored in the United States or in other
countries where we or our third-party Service Providers have operations. By
submitting your Personal Data to Calendly and using Calendly, you expressly
consent to have your Personal Data transferred to, processed, and stored in the
United States or another jurisdiction which may not offer the same level of
privacy protection as those in the country where you reside or are a citizen.
(For a list of applicable jurisdictions, you may check our subprocessors list.) 

In connection with the operation of its Website, Calendly may transfer your
Personal Data to various locations, which may include locations both inside and
outside of the European Economic Area. We rely on the EU-U.S. Data Privacy
Framework and Standard Contractual Clauses and the UK Addendum to legally
transfer Personal Data submitted relating to individuals in the European
Economic Area, the United Kingdom and Switzerland. 

Calendly has designated representatives in the European Economic Area and in the
United Kingdom in accordance with the applicable requirements in the GDPR and UK
GDPR. If you are located in these jurisdictions, you can contact our
representatives at any time with any questions you may have about data
protection. Their contact details are found in the “Contacting Us” section
below.


EU-U.S. DATA PRIVACY FRAMEWORK NOTICE

 Calendly, LLC and its affiliate Interview Schedule, Inc. d/b/a Prelude
(collectively referred to in this section as “Calendly” or “we”) comply with the
EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S.
DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by
the U.S. Department of Commerce. Calendly has certified to the U.S. Department
of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles
(EU-U.S. DPF Principles) with regard to the processing of personal data received
from the European Union in reliance on the EU-U.S. DPF and from the United
Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. 
Calendly has certified to the U.S. Department of Commerce that it adheres to the
Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with
regard to the processing of personal data received from Switzerland in reliance
on the Swiss-U.S. DPF.  If there is any conflict between the terms in this
privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF
Principles, the Principles shall govern.  To learn more about the Data Privacy
Framework (DPF) program, and to view our certification, please visit
https://www.dataprivacyframework.gov/.

In compliance with the DPF principles, when we transfer Personal Data to a third
party acting as our agent, we will be liable under the Principles if our agent
processes such Personal Data in a manner inconsistent with the Principles unless
we prove we are not responsible for the event giving rise to the damage. We may
be required to disclose your Personal Data in response to a lawful request made
by public authorities, including to meet national security or law enforcement
requirements.

The Federal Trade Commission has jurisdiction over Calendly’s compliance with
the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the
EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF).

In compliance with the EU-U.S. DPF,  the UK Extension to the EU-U.S. DPF, and
the Swiss-U.S. DPF, Calendly commits to resolve DPF Principles-related
complaints about our collection and use of your Personal Data.  EU, UK, and
Swiss individuals with inquiries or complaints regarding our handling of
Personal Data received in reliance on the EU-U.S. DPF, the UK Extension to the
EU-U.S. DPF, and the Swiss-U.S. DPF should first contact Calendly at the contact
methods set out in the “Contacting Us” section at the end of this Privacy
Notice. Our goal is to address your complaint and make it right. However, if we
can’t resolve your complaint,  you may contact JAMS, our U.S.-based third-party
dispute resolution provider at https://www.jamsadr.com/file-a-dpf-claim (free of
charge). You may also contact your local data protection authority within the
European Economic Area, United Kingdom or Switzerland (as applicable) for
unresolved complaints.  It is also possible, under certain conditions, to invoke
binding arbitration for complaints regarding DPF compliance not resolved by any
of the other DPF mechanisms. Please see the Data Privacy Framework website for
more information on this option.


ADDITIONAL CALIFORNIA RESIDENT PRIVACY DISCLOSURES

Under the California Consumer Privacy Act of 2018 and any subsequent amendments
including the California Privacy Rights Act of 2020 (collectively, “CCPA”),
California residents are entitled to the following additional disclosures about
our data processing. These disclosures apply solely to Users, Visitors, and
Invitees who live in the State of California (“California Residents”). All terms
used in this section have the same meaning as when used in the CCPA. California
Residents may also review our Notice at Collection for our Website here. 

 * In the preceding 12 months, we have collected the categories of Personal
   Data: identifiers, personal information categories listed in the California
   Customer Records statute (Cal. Civ. Code § 1798.80(e)); commercial
   information; and internet or other similar network activity. The purposes for
   which we have collected Personal Data and the sources of that information are
   described above in the Information we Collect and the How We Use Your
   Information sections above.  

 * In the preceding 12 months, we have disclosed Personal Data for a business
   purpose as detailed in the With Whom We May Share Your Information section
   above.

 * We may also sell or share information to the extent our use of cookies and
   tracking technologies for targeted advertising constitutes a “sale” under the
   CCPA/CPRA. Your opt-out rights are described in the Your Rights and Choices
   section above. In the preceding 12 months, we have sold or shared the
   following categories of Personal Data with our targeted advertising service
   providers and partners: identifiers and internet or other similar network
   activity.

 * We do not knowingly sell the Personal Data of minors under age 18.

Response to Requests

For an explanation of the rights you may have as a California resident, please
see the Your Rights and Choices section above. We will attempt to respond to
California Resident requests in as timely a fashion as possible. In the event of
delays over 45 days, we will inform you of the reason and extension period in
writing. If you have an account with us, we may deliver our written response to
that account. Any disclosures we provide will only cover the 12-month period
preceding the verifiable receipt of a California Resident’s request unless you
request otherwise and that time period meets the regulatory requirements. The
response we provide will explain the reasons we cannot comply with a request, if
applicable.

We do not charge a fee to process or respond to your verifiable consumer request
unless it is excessive, repetitive, or manifestly unfounded. If we determine
that the request warrants a fee, we will tell you why we made that decision and
provide you with a cost estimate before fulfilling your request.

Shine the Light

This Privacy Notice describes how we may share your information, including for
marketing purposes. California residents are entitled to request and obtain from
us once per calendar year information about any of your Personal Data shared
with third parties for their own direct marketing purposes, including the
categories of information and the names and addresses of those businesses with
which we have shared such information. To request this information and for any
other questions about our privacy practices and compliance with California law,
please contact us at privacy@calendly.com.


CHANGES TO THIS PRIVACY NOTICE

This Privacy Notice is current as of the Effective Date set forth above. This
Privacy Notice may change if there is a material change to the way information
is handled at Calendly, or to clarify our Notice or adjust clerical errors. If
any changes are made, we’ll post them on this page, so please be sure to check
back periodically. If you continue to use Calendly after those changes are in
effect, you agree to the revised Privacy Notice.

This Privacy Notice was updated on:

 * January 2023 – to improve flow, include required information to comply with
   newer requirements (e.g., CPRA), add clarification on scope, correct mailing
   and email addresses and expand on GDPR-specific information (e.g., clarity on
   the legal bases Calendly uses to process information). 

 * March 2023 – to include EU and UK representative contact information.

 * May 2023 - to clarify terms, integrate processing details around the Prelude
   service in the notice, add reference to the ISO/IEC 27001 certification, and
   update Calendly’s entity information.

 * June 2023 - to add information about opting out of MNTN, add links to
   advertising organizations that allow consumers to opt out of targeted
   advertising, and adding reference to Colorado and Connecticut privacy laws

 * November 2023 - updates to comply with Calendly’s certification to the
   EU-U.S., UK, and Swiss Data Privacy Framework

 * March 2024 -  to clarify how Users, Invitees and Visitors can opt out of
   cookies, to clarify access request details on retention and timelines from
   California, to add reference to Utah privacy law, to align definitions with
   updated Terms, and to add information about Personal Data collected in
   virtual meetings.


CONTACTING US

If you have any questions or comments about this Privacy Notice or anything
related to privacy, please contact us via email at privacy@calendly.com. 

You may also write to us at: 

Attn: Privacy Department
Calendly, Inc.
115 E Main St., Ste A1B
Buford, GA 30518
USA

For EEA Residents - please contact our EU Representative at eurep@calendly.com.
Alternatively, they can be reached by post (DPO Centre Europe, BERLIN:
Friedrichstrabe 88, Excellent Business Centre, Berlin, 10117, Germany or (+49
304 0817 3000). https://www.dpocentre.com/contact-us/

For UK Residents: Please contact our UK Representative at ukrep@calendly.com.
Alternatively, they can be reached by post (The DPO Centre Ltd, 50 Liverpool
Street, London, EC2M 7PY) or (+44 (0) 203 797 6340).
https://www.dpocentre.com/contact-us/


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