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 * Is This You?
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 * Is This You?
 * Services
   * Managed IT Services
   * VoIP Services
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   * IT Support in Wilmington NC
   * IT Support in Jacksonville NC
 * Our Clients
 * About Us
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   * Our Leadership and Account Management Team
   * Careers
   * Referral Program
 * FAQ
 * Contact Us


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 * Is This You?
 * Services
   * Managed IT Services
   * VoIP Services
   * Data Backup and Recovery
   * Network Security
   * IT Support in Wilmington NC
   * IT Support in Jacksonville NC
 * Our Clients
 * About Us
   * About Us - Media Focus
   * Our Leadership and Account Management Team
   * Careers
   * Referral Program
 * FAQ
 * Contact Us




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MANAGED IT SERVICES

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VOIP SERVICES

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DATA BACKUP & RECOVERY

Be able to access your data quickly.


NETWORK SECURITY

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CALL US TODAY AT (910) 726-1595


7 REASONS TO CHOOSE CW IT SUPPORT
TO SUPPORT YOUR COMPUTER NETWORK

1

97% of Our Calls are Answered Live.
Less than 3% of all calls during business hours go to voicemail, and 100% of
voicemails are returned within 30 minutes!

2

15 Minute Guaranteed Response Time.
Available for Emergencies to keep your organization running with access to
critical applications and systems at all times.

3

Frustration-Free Billing.
No nickel and dime nonsense through packages with unlimited remote and/or
on-site support available. Monthly Financing options available for any
significant project you need, including hardware-as-a-service, to keep your cash
in the bank to handle the ebbs and flows business.

4

Complete Peace of Mind.
All-inclusive support and security plans to keep your practice running
efficiently and securely. Forward-thinking IT for your practice as we meet with
you every quarter to review your goals and how we can help you meet them with
technology.

5

Grueling Hiring Standards.
To ensure the highest-quality, ethical, and most competent techs are on your
team. We hire less than 1% of candidates that apply and put them through a
rigorous hiring process comprising of technical written tests, group interviews,
1 on 1 interviews, and hands-on lab tests. Background checks and drug screenings
are mandatory for employment.

6

A Large, Skilled Team.
Our roster includes 23 full-time employees to keep you from an expensive
downtime that prevents you from focusing on your organization.

7

Experience With Weather Events.
Originating in a coastal area, we are well versed in preparing systems before
weather events and returning those systems to full operation quickly after the
event passes. This protects your investment in your hardware infrastructure and
gets you back operating without the frustration of worrying about your
organization.


SEE WHAT OTHER BUSINESS OWNERS ARE SAYING ABOUT US…

> Using Computer Warriors is a “NO BRAINER” because they “GET IT”
> 
> Our company is small, but our computer issues can be large problems for us.
> Computer Warriors fulfills every request promptly, professionally, and
> personally.
> 
> Working on-site or remotely, the techs at Computer Warriors are our reliable
> go-to guys for our IT needs. Rather than navigating a complex and time-wasting
> phone system, we easily reach Computer Warriors and get the help we need
> quickly.
> 
> I will never forget when Brian Satz, the owner of Computer Warriors, met me at
> our company’s office at 6:30 AM to get our server working as soon as the roads
> became passable after Hurricane Florence hit us.

Mike Gawinski President
Rulmeca Corporation
Wilmington, NC


> Personalized Attention!
> 
> The best thing about Computer Warriors IT Support is they are there whenever
> we need them. The staff is always knowledgeable, reliable, and consistent in
> their delivery of service.
> 
> I am not a techy person, but Computer Warriors IT Support has always taken the
> time to explain how things work and why they make certain recommendations. I
> fully trust and rely on their technical knowledge and expertise.

Randall Siegel President
Signature Plumbing
Wilmington, NC


> Excellent Protection, Affordable Prices
> 
> The biggest benefit to our town in choosing Computer Warriors IT support is
> their increasing level of service, lifting the burden from our staff.
> 
> We have the same needs for protection and efficient systems that bigger towns
> and cities have. However, as a small town, we do not have a dedicated IT
> staff. Computer Warriors affords us greater protection and solutions to all of
> our computer needs. Their affordable solutions enable us to serve our
> residents quicker, safer, and more effectively.
> 
> I strongly recommend Computer Warriors IT Support for all towns that do not
> have an in-house IT team. Being a coastal town, they have given us the peace
> of mind to know that we will also be functional, even in the event of storms.
> For a reliable, forward-thinking team, look no farther than Computer Warriors
> IT Support.

Michael Rose Town Manager
Topsail Beach, NC


> Honest Professional IT Company
> 
> Since switching to Computer Warriors IT Support, we have an extremely reliable
> provider there to help us. Their technical expertise is on a level that few
> other IT providers can match.
> 
> If you are looking for an honest IT provider, look no further than Computer
> Warriors IT Support. They offer a professional service at a fair price. Every
> time we need them, they are there without delay.

Rick Cox


> Part Of Our Team!
> 
> Computer Warriors IT Support isn’t like any IT company that we have worked in
> the past. They are indeed a part of our team, helping us to grow and prosper.
> The biggest benefit to our business is the ability of basically having someone
> on staff that I can contact at any moment.
> 
> Everyone on their staff is extremely friendly and helpful when we need them. I
> enjoy knowing that they have certain guys that I can ask for help, and aren’t
> just some other voice on the other side of the phone.
> 
> I recommend Computer Warriors IT Support, who wants a partner in their
> business. They really care about their clients, and each time I call, it’s a
> personal encounter, not a standard tech support call.

Rhonda Reuter President
RJS Heating & Air
Wilmington, NC


> Quick Resolution
> 
> Since switching to Computer Warriors IT Support, we are continued to be
> impressed by their ability to resolve issues quickly and thoroughly. Whenever
> we need them, they also come up with a solution, all the while considering our
> budgets.
> 
> They have enabled us to minimize the hidden costs that other IT providers
> charge without cutting corners. We highly recommend Computer Warriors IT
> Support to any growing firm with a need for a reliable IT team.

Debbie Caldwell Lewis Farms and Nursery
Rocky Point, NC


> High-Level Customer Service
> 
> I have relied on Computer Warriors IT Support for over ten years. As a
> long-term client, the biggest benefit I have realized from their service is a
> VERY HIGH level of technical competence and customer service.
> 
> The team’s level of technical competence is on a level far above other IT
> providers I used in the past. They have a can-do attitude when approaching any
> technical problem and tackle it with excellent support. The hallmark of
> Computer Warriors IT Support is that they will solve any problem, no matter
> how big or small.
> 
> I’ve made this recommendation several times and will make it again: If you
> have an IT problem that needs to be fixed and you want the problem fixed
> right, call Computer Warriors IT Support!

Ed Wilkinson


> Instant Response
> 
> Computer Warriors IT Support delivers instant, on the spot responses when
> dealing with any issue that arises. The team is diligent and consistent with
> their follow through with projects and solutions.
> 
> As a growing company, we need the job done right the first time. If you need
> the same out of an IT provider, then go with Computer Warriors IT Support. We
> have enjoyed several years of professionalism and a solid business/working
> relationship throughout the entire company.

Elizabeth Shippey CFO/ Controller
Wilmington Air
Wilmington, NC


> One-Stop-Shop For IT Needs
> 
> With Computer Warriors IT Support, we know that our needs will are listened
> to, and any job will be handled efficiently.
> 
> They meticulously documented all of our devices and codes to develop solutions
> swiftly for any problem. We entrust them with hundreds of devices and are
> confident that our operations will not fail during business hours.
> 
> I am a strong advocate for Computer Warriors and their team. The team is
> engaged, competent, and helpful whenever we need them.

Dennie Underwood Practice Administrator
Johnston Pain Management
Jacksonville, NC


> True peace-of-mind!
> 
> Since Computer Warriors IT Support took over our account from another provider
> in 2011, the security, protection, and support is a true blessing! Our staff
> is not very computer savvy, so we must rely on professionals to help us with
> our virus protection, firewall, and other security services. They give us true
> peace-of-mind, as we are extremely happy with our relationship with them.
> Their techs are wonderful people and really know their stuff! Call any of
> their clients, myself included, and you will get similar positive feedback. I
> highly recommend them over anyone else in the area.

Scott Wheeler Vice President
SFI Insurance Group
Surf City, NC


> We Are Heard
> 
> Computer Warriors IT Support has enabled our business to fully delegate the
> workload of maintaining a start of the art information technology system. They
> listen to us whenever we have issues with our systems, hardware, software, or
> user problems. They are never dismissive with our concerns and acts quickly to
> resolve anything we have.  After thorough evaluation of their capabilities, we
> feel as if Computer Warriors is our IT department.

President of Microsolv Technology Corporation


> Reliable & Professional
> 
> Since switching to Computer Warriors IT Support every person we have dealt
> with is knowledgeable and competent. We love that tickets are done right the
> first time, and don't require several follow up requests.
> 
> I would recommend Computer Warriors IT Support because of their integrity and
> their ability to always exceed our expectations. Any time we have questions
> they are answered with specific details and then some.

Beth Campbell Onslow United Transit
Jacksonville, NC


> Thorough, Headache Free Support
> 
> We opted to switch to Computer Warriors after our previous IT support person
> provided substandard service. They responded to our initial request quickly
> and completed a full IT system analysis which was very helpful. Brian came to
> our office with a system summary and help overhaul our systems with high risk
> items prioritized so we could address them first.
> 
> Computer Warriors handles all of our IT needs which has relieved me of the
> headaches with the ever changing world of IT. Computer Warriors brings a level
> of knowledge I expect from an IT company. They are the best choice, especially
> if other providers are grasping at straws to correct problems.

John Nichols Owner
John E. Nichols PLLC
Wilmington, NC


> Responsive & Competitively Priced
> 
> Having an agreement with Computer Warriors is like having an in-house IT group
> that is just as responsive. Over the years, Computer Warriors has been able to
> quickly source equipment as we have grown and our business needs have changed.
> 
> I feel very comfortable in the knowledge that we are in good hands. Computer
> Warriors provides competitively priced, fast, friendly, and professional
> services. They are extremely responsive and quick to provide the support we
> need when we need it.

Matt Timberlake General Manager
Timberlake Ventures
Wilmington, NC


> Rapid Response
> 
> The biggest benefit our business has gained since switching to Computer
> Warriors IT Support is their responsiveness when crisis issues arise.
> 
> We can't afford downtime, and Computer Warriors is always there. They keep us
> up to date whenever they work with us, and their communication is impeccable.
> 
> I like that they know our systems well, so whenever new tech is introduced,
> they can quickly integrate it with our current systems with little effort.

Chris Owens IT Manager
Jacksonville Heating Contractors Inc.
Jacksonville, NC


> Team Players & Regular Consults
> 
> The team at Computer Warriors is always fast in handling our needs. They are
> very knowledgeable in the areas that we need them.
> 
> Our solutions specialist, Brian, meets with us quarterly to ensure our
> solutions are working for us and to handle any new issues. Whenever we are
> looking to upgrade hardware or when we transitioned to remote work, Brian
> spent a great deal of time to develop options for us.
> 
> If you are looking for an IT company that is more like a partner and team
> player, then Computer Warriors is right for you!

Paula Web Assistant Town Manager
Town of Swansboro
Swansboro, NC


> Using Computer Warriors is a “NO BRAINER” because they “GET IT”
> 
> Our company is small, but our computer issues can be large problems for us.
> Computer Warriors fulfills every request promptly, professionally, and
> personally.
> 
> Working on-site or remotely, the techs at Computer Warriors are our reliable
> go-to guys for our IT needs. Rather than navigating a complex and time-wasting
> phone system, we easily reach Computer Warriors and get the help we need
> quickly.
> 
> I will never forget when Brian Satz, the owner of Computer Warriors, met me at
> our company’s office at 6:30 AM to get our server working as soon as the roads
> became passable after Hurricane Florence hit us.

Mike Gawinski President
Rulmeca Corporation
Wilmington, NC


> Personalized Attention!
> 
> The best thing about Computer Warriors IT Support is they are there whenever
> we need them. The staff is always knowledgeable, reliable, and consistent in
> their delivery of service.
> 
> I am not a techy person, but Computer Warriors IT Support has always taken the
> time to explain how things work and why they make certain recommendations. I
> fully trust and rely on their technical knowledge and expertise.

Randall Siegel President
Signature Plumbing
Wilmington, NC

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Even if you aren’t ready to make a change right now, this will give you the 3
most common ways IT services companies charge for their services, and the pros
and cons of each approach, 21 revealing questions to ask your IT support firm
BEFORE giving them access to your computer network, e-mail and data, and more.

Simply fill out the form here and download your copy today!




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CONTACT

CW IT Support

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NC 28405

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Jacksonville, NC Office

4000 Gum Branch Rd,
Jacksonville, NC 28540

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Phone: 910-507-7061

Email: support@cwitsupport.com

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