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Track another parcel


YOUR PARCEL FROM OLIVER BONAS

T00IPA0009046801


WE'VE GOT IT

We're processing your parcel at our hub



DELIVERING TO

Your selected ParcelShop

COLLECTION INFORMATION

Your Photo ID is required to collect your parcel

View ParcelShop information

FOLLOW MY PARCEL

Find out where your parcel has been on its journey to you

Barcode number: T00IPA0009046801

We're expecting it




We've got it




On its way



Ready for Collection



Collected


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GOT A PARCEL TO SEND?

We deliver to the UK and 200+ global destinations. Send parcels from only £2.62.

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ACCESSIBILITY

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BECOME A COURIER

You’ll get competitive pay and flexible hours, working in your local area.

Join us



GOT A PARCEL TO SEND?

We deliver to the UK and 200+ global destinations. Send parcels from only £2.62.

Find out more



DOWNLOAD THE EVRI APP

Manage your delivery preferences and track, send and return parcels easily.





ACCESSIBILITY

Set accessibility preferences for all your future deliveries using My Places.

Set your instructions




FREQUENTLY ASKED QUESTIONS

How can I change my delivery address?


Most retailers like to manage any changes to the delivery address of your
parcel, so you'll need to contact your sender or retailer to do this. Otherwise,
you can choose a neighbour's house or other safe place to divert your parcel.

What can I do if I haven't received my parcel?


If you're still waiting on your parcel and it's been with us for over 7 days,
please let the sender know so that they can get in touch with us, and we can
look into it.

Expected delivery time


Expected delivery times, or ETAs as we call them, are set by the courier on the
morning of delivery and are worked out by the route they'll take to deliver
their parcels. Although an ETA can't be changed you can divert your parcel to a
neighbour or safe place.

If you've ordered a parcel from a retailer and they've requested that we get a
signature from the address we're unable to offer an option to divert to a
neighbour or safe place but don't worry, the courier will attempt delivery on 3
separate days.

Can I collect my parcel?


If your parcel is being delivered by your local courier you won't be able to
collect it from your local ParcelShop or delivery depot, but your courier will
make three attempts to deliver your parcel.

If you don't think you'll be in for the next attempt you can ask your courier to
deliver your parcel to a neighbour, or another safe place. Go to divert your
parcel.


See all tracking FAQs
Download our app
Track & divert your parcels more easily and set delivery preferences with My
places.

Do you need help?
Find answers to your questions and get access to our customer service team in
our Help Centre.
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© Evri 2023 | Evri Limited. Registered in England and Wales No. 03900782.
Registered office: Capitol House, 1 Capitol Close, Morley, Leeds, LS27 0WH


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