www.hpe.com
Open in
urlscan Pro
2a02:26f0:3500:893::1463
Public Scan
URL:
https://www.hpe.com/us/en/services/proactive-care-central.html
Submission: On December 03 via api from CO — Scanned from DE
Submission: On December 03 via api from CO — Scanned from DE
Form analysis
2 forms found in the DOM<form class="centered-content gn-search-form" data-di-form-track=""> <label for="gn-search-input" class="sr-only">Search</label> <input id="gn-search-input" type="text" class="js-search-input" placeholder="Search hpe.com" autocomplete="off"
spellcheck="false" name="s-query" data-di-id="#gn-search-input"> <button type="submit" class="gn-search-submit" title="Search" aria-label="Search" data-p13n-analytics-initialized="true"
data-p13n-analytics-initialized-value="P13NAnalyticsCommon|Global_Nav_Header|Search|Submit_Button" data-di-id="di-id-de97f7aa-7da2d298"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" aria-hidden="true"
class="gn-icon" data-path="/content/dam/hpe/shared-publishing/SVG-Icons/search.svg" focusable="false" height="24px" role="presentation" viewBox="0 0 24 24" width="24px" data-di-res-id="fce4549c-e43ccb04" data-di-rand="1670034857791">
<path d="M22.3,23.9l-7.2-7.2c-1.6,1.3-3.6,2-5.8,2c-5.1,0-9.3-4.2-9.3-9.3c0-5.1,4.2-9.3,9.3-9.3c5.1,0,9.3,4.2,9.3,9.3 c0,2.2-0.7,4.2-2,5.8l7.2,7.2L22.3,23.9z M9.4,2.3c-3.9,0-7.1,3.2-7.1,7.1s3.2,7.1,7.1,7.1s7.1-3.2,7.1-7.1S13.3,2.3,9.4,2.3z">
</path>
</svg> </button> <button type="button" class="gn-search-close" title="Close" aria-label="Close" data-p13n-analytics-initialized="true" data-p13n-analytics-initialized-value="P13NAnalyticsCommon|Global_Nav_Header|Search|Close_Button"
data-di-id="di-id-1aa15d0c-37bf4ccd"> <span class="close-icon"></span> <span class="close-text">Close</span> </button> </form>
<form class="inputs-group" data-di-form-track=""> <label class="search-label" for="search-form-text">Search hpe.com</label> <input type="text" id="search-form-text" class="search-input js-search-input" name="q" placeholder="Help me find something"
autocomplete="off" value="" dir="ltr" spellcheck="false" data-di-id="#search-form-text"> <button type="submit" class="submit-btn" data-analytics-action="footer" data-analytics-value="footer|search" data-p13n-analytics-initialized="true"
data-p13n-analytics-initialized-value="P13NAnalyticsCommon|Global_Nav_Footer|Section(How_can_we_help)|Search" data-di-id="di-id-e0875dbe-37bda71b"> <span class="text-hide">Search hpe.com</span> <span class="button-text">Search hpe.com</span> <em
class="icon icon-nav-glass-search" aria-hidden="true"></em> </button> </form>
Text Content
Skip to main content Hewlett Packard Enterprise Hewlett Packard Enterprise * HPE GreenLake * Products * Support * Contact * More... * * * * * Sign In * * Search Close * HPE GreenLake * Products * Support * Contact * More... * United States (EN) HPE MyAccount HPE MYACCOUNT -------------------------------------------------------------------------------- HPE MyAccount HPE MyAccount My Bookmarks My Bookmarks Manage Account Manage Account Sign Out Sign Out MY CART YOUR CART IS CURRENTLY EMPTY Head to the HPE store to browse, configure and order. Shop now SOMETHING WENT WRONG Try viewing your cart in the HPE Store or check back later. View cart View cart Checkout HPE Ecosystem * HPE GreenLake * -------------------------------------------------------------------------------- * Cloud Consoles * Cloud Services * Data Services * Compute Ops Management * Aruba Central * -------------------------------------------------------------------------------- * HPE GreenLake Administration * Manage Account * Manage Devices * -------------------------------------------------------------------------------- * HPE Resources * Support Center * Financial Services * Developer * Communities * Back to main menu HPE GreenLake EDGE TO CLOUD -------------------------------------------------------------------------------- HPE GREENLAKE Accelerate your data-first modernization with the HPE GreenLake edge-to-cloud platform, which brings the cloud to wherever your apps and data live. HPE GreenLake Accelerate your data-first modernization with the HPE GreenLake edge-to-cloud platform, which brings the cloud to wherever your apps and data live. Learn more about HPE GreenLake platform TEST DRIVE -------------------------------------------------------------------------------- EXPERIENCE HPE GREENLAKE CLOUD SERVICES This guided, hands-on experience allows you to explore cloud services in a live production environment. Experience HPE GreenLake cloud services This guided, hands-on experience allows you to explore cloud services in a live production environment. Get started CLOUD SERVICES -------------------------------------------------------------------------------- * AI, ML, and analytics * Business applications * Compute * Containers * Data protection * Database * Edge * HPC * Hybrid and multicloud * Hyperconverged * Migration * Networking * Private cloud * SAP * Security, risk, and compliance * Storage * VDI * Virtualization INDUSTRY -------------------------------------------------------------------------------- * Financial Services * Healthcare * Manufacturing * Public Sector * Telco PARTNERS -------------------------------------------------------------------------------- * Marketplace * HPE GreenLake for partners Back to main menu Products See all products and solutions EDGE TO CLOUD -------------------------------------------------------------------------------- EDGE TO CLOUD PLATFORM SOLUTIONS HPE GreenLake is the open and secure edge-to-cloud platform that you've been waiting for. Edge to cloud platform solutions HPE GreenLake is the open and secure edge-to-cloud platform that you've been waiting for. * Platform * Edge * Data * Cloud * Security SOLUTIONS BY CATEGORY -------------------------------------------------------------------------------- * Data Storage * High Performance Computing (HPC) * Compute * Networking * Software * Services See all products and solutions Back to main menu More... LATEST NEWS & MEDIA -------------------------------------------------------------------------------- DISCOVER MORE NETWORK Our exclusive network featured original series, podcasts, news, resources, and events. Learn more. Discover More Network Our exclusive network featured original series, podcasts, news, resources, and events. Learn more. Learn more COMPANY -------------------------------------------------------------------------------- ABOUT HPE Learn about our company, our purpose, and read the latest news to see how we’re driving innovation to make it easier to reimagine tomorrow. About HPE Learn about our company, our purpose, and read the latest news to see how we’re driving innovation to make it easier to reimagine tomorrow. Learn more EVENT -------------------------------------------------------------------------------- DISCOVER 2023 Join HPE experts, leading companies, and industry luminaries and learn how to accelerate your data-first modernization across edge to cloud. Discover 2023 Join HPE experts, leading companies, and industry luminaries and learn how to accelerate your data-first modernization across edge to cloud. Learn more RESOURCES -------------------------------------------------------------------------------- * HPE Customer Centers * Communities * Customer Stories * All Blogs & Forums * How to buy Support * Overview * Portfolio * Advisory & Professional * Operational Support * Lifecycle Services * HPE Financial Services * Education Support * Overview * Portfolio * Advisory & Professional * Operational Support * Lifecycle Services * HPE Financial Services * Education PROACTIVE CARE CENTRAL Get started Manage service PURCHASED PROACTIVE CARE? YOU’RE IN THE RIGHT PLACE Use the information below to get started with Proactive Care Services personalized IT support. Establish access, connect your devices to HPE, and get your questions answered. -------------------------------------------------------------------------------- BENEFITS AND SUPPORT Attention All Customers, HPE Proactive Care Reports are getting even better. The current reports will be replaced with all new interactive dashboards. Starting in October 2022, your Proactive Care Report information will be accessible on demand at support.hpe.com. For more information about the dashboards, watch the Insight Dashboard video. This page will be updated with additional information about dashboards as it becomes available. ENHANCED CALL HANDLING Enhanced Call Handling gives access to technical experts. In the event of a service incident, Proactive Care provides you with access to advanced technical specialists who will manage your case from start to finish. These specialists, armed with advanced diagnostic information, can resolve critical issues faster than ever before. INSIGHT DASHBOARDS Proactive Care Service Reports have been replaced with the new Your Insights dashboard. Now, when your devices are added to your support profile, you can access your device data on-demand. Simply log onto HPE Support Center and select Your Insights tile to access your new dashboards. * Your Insights Dashboard * Incident Dashboard * Software Dashboard Learn more about "Your Insights Dashboard" PROACTIVE CARE SERVICE ENHANCEMENTS Customers who have Proactive Care or Proactive Care Advanced have access to additional service features including: * Expert forum response * General Technical Guidance * Tech tips videos * Visual Remote Guidance * Predictive alerts Refer to the datasheet, and addendums for more information. LEARN MORE Read the HPE Proactive Care data sheet Read the HPE Proactive Care Advanced data sheet Read the HPE Synergy addendum and FAQ Read the HPE 3PAR and HPE Primera Arrays addendum CONNECTIVITY INSTALLATION ASSISTANCE Connectivity Installation Assistance enables automatic problem notification to HPE. We can fix issues faster when your devices are connected to HPE. To get your devices connected, call HPE and say "Insight Remote Support." PCC Get Started HPE Get Connected DASHBOARD DATA REVIEW A Technical Account Manager or your HPE Authorized Service Partner can review Your Insights dashboard data with you. PROACTIVE CARE ADVANCED Proactive Care Advanced contains all the features of Proactive Care, plus: * An assigned account support manager * Technology services support credits * Critical event management How can we help? Search hpe.com Search hpe.com Search hpe.com Buy How to Buy Product Product Support Email Email Sales Chat Chat with Sales Call HPE Contact HPE FOLLOW HPE Linkedin Twitter Facebook Youtube RSS Company Company About HPE Accessibility Careers Contact Us Corporate Responsibility Global Diversity & Inclusion HPE Modern Slavery Transparency Statement (PDF) Hewlett Packard Labs Investor Relations Leadership Public Policy Learn About Learn About Artificial Intelligence Cloud Computing Containers Machine Learning Enterprise Glossary News and Events News and Events News and Insights Newsroom HPE Discover Events Webinars PARTNERS PARTNERS Partner Ready program Partner Ready Vantage program Find a Partner Certifications HPE GreenLake Marketplace support support Product Support Software & Drivers Warranty Check Enhanced Support Services Education and Training Product Return and Recycling OEM Solutions Validate Equipment Parts Communities Communities HPE Community Aruba Airheads HPE Tech Pro Community HPE Developer All Blogs and Forums Customer Resources Customer Resources Customer Stories How To Buy Financial Services HPE Customer Centers Email Signup HPE MyAccount Resource Library Video Gallery Voice of the Customer Signup FOLLOW HPE Linkedin Twitter Facebook Youtube RSS United States (en) © Copyright 2022 Hewlett Packard Enterprise Development LP * Privacy * Terms of Use * Ad Choices & Cookies * Do Not Sell My Personal Information * Sitemap Loading information, please wait Close Overlay Collapse Overlay - Back Link Loading information, please wait Close