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Dockers®

 * End of Season Sale: 50% off
   
   + 10% extra with code SUMMER10!

 * 20% Off + Free Shipping on all orders!
   
   Join the Dockers® Crew!

 * New Season, New Look!
   
   Enjoy 10% Off Our New Collection!

 * FREE SHIPPING on orders over £49.9 & extended free returns
   
   Details


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END OF SEASON SALE: 50% OFF + 10% EXTRA WITH CODE SUMMER10!

Enjoy an extra 10% off this selection of cool End of Season Sale pieces, perfect
for summer.*

Shop your favourite summer pieces now with the code SUMMER10!

Offer ends on August 15th!

Shop now





*Exclusive online offer valid from August 11th to August 15th. Enjoy an
additional 10% discount on a selection of items from our End of Season Sale. The
selection is accessible here. Apply promo code SUMMER10 at checkout for the
offer to apply. Levi Strauss & Co. reserves the right to modify or cancel this
offer at any time without further notice.

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JOIN THE DOCKERS® CREW!

Create an account to receive 20% off your first order and get FREE shipping on
ALL orders.

Get excluisve access to deals and new launches + EARLY ACCESS TO OUR PROMO



Suscribe now

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ENJOY 10% OFF OUR NEW COLLECTION!

Get 10% off our new collection on any orders above £120. The promotion is valid
from August1st to August 21st 2022 on full priced-items only.

Sho the new collection





Exclusive online offer valid from from 1st of August to 21st of August. For any
purchase over £120, enjoy 10% off your order. This promotion applies to
full-priced items only and is not valid on items on sale. This offer will apply
automatically at checkout. Levi Strauss & Co. reserves the right to modify or
cancel this offer at any time without further notice.





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FREE SHIPPING ON ORDERS OVER £49.99 & EXTENDED FREE RETURNS

Free shipping on orders from £49.99 and free returns on all orders. We have now
extended our returns period to 90 days. The offer is valid on all orders, with
no product restrictions and will be redeemed at the check-out automatically when
standard shipping is selected. LS&Co. reserves the right to change or end the
offer without notice.

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 * New Arrivals
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    * Made Sustainably
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   Shop our Big & Tall Collection

 * SALE
   FOR HIM
    * Trousers & Chinos
    * Tees & Polos
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    * Shop All
   
   FOR HER
    * Trousers & Chinos
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 * SALE
   * FOR HIM
     * Trousers & Chinos
     * Shorts
     * Tees & Polos
     * Shirts
     * Sweatshirts & Hoodies
     * Jackets
     * Shop all
     * 
   * FOR HER
     * Trousers & Chinos
     * Shorts
     * Tees
     * Shirts
     * Shop all
     * 
   * DISCOUNT
     * -30%
     * -40%
     * -50%
     * 
 * New Arrivals
   * CLOTHING
     * Men's Trousers
     * Men's Tops
     * Shop All Men's
     * Women's Bottoms
     * Women's Tops
     * Shop All Women's
     * 
   * COLLECTIONS
     * Summer Shop
     * Office Looks
     * Go Outside Collection
     * Matthias Dandois x Dockers®
     * Dockers® Sports
     * 
 * Men
   * BOTTOMS
     * Trousers
     * Chinos
     * Cargos
     * Joggers & Sweatpants
     * Shorts
     * Accessories
     * Big & Tall
     * Skinny Fit
     * Slim Fit
     * Tapered Fit
     * Straight Fit
     * Shop All Bottoms
     * 
   * TOPS
     * Shirts
     * T-Shirts & Polos
     * Sweaters & Hoodies
     * Jackets & Coats
     * Big & Tall
     * Shop All Tops
     * 
   * FEATURED
     * Bestsellers
     * Smart 360 Flex™
     * Supreme Flex™
     * Alpha Original Chinos
     * Big & Tall
     * Office Styles
     * Go Outside: utility/rec
     * Dockers® Sports
     * Made Sustainably
     * 
 * Women
   * CLOTHING
     * Trousers & Chinos
     * Shorts
     * T-Shirts
     * Shirts
     * Sweaters
     * Shop All
 * Big & Tall
   * Trousers & Shorts
   * T-shirts & Polos
   * Shirts

 * Explore
   * Explore
     * Fit Guide
     * Love Water More
     * Chino Care
     * Our Values
     * Golden State of Mind
     * Shop All
 * Stores
 * Sign Up
 * Track Order

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CUSTOMERS’ TERMS AND CONDITIONS

These Terms and Conditions apply to your purchase on our Website with Levi
Strauss & Co. Europe CommVA/SCA, a company organized and existing under the laws
of Belgium, with offices at Airport Plaza – Rio Building, Leonardo Da Vincilaan
19, 1831 DIEGEM, BELGIUM registered at the Commercial Registry under number BE
0424.656.991.

ACCEPTANCE OF THE TERMS AND CONDITIONS AND OTHER TERMS

These Terms and Conditions apply to your purchase on the Website. We also have a
Privacy Policy, a Cookies Policy, Website Terms of Use and may have other terms,
legal notices and conditions applicable to your purchase on the Website,
incorporated herein by reference, and shall, together with the Consumers’ Terms
and Conditions be a contractual agreement (“the Terms and Conditions”) between
Levi Strauss & Co. Europe ("us", "we", "our" and any similar expression thereto)
and you.

You must accept the Terms and Conditions, in full, before purchasing on this
Website. You can accept them in two ways:

(1)if you are Guest by clicking to “accept” or “agree” to the Terms and
Conditions, where this option is presented or made available to you, and

(2) If you are a registered customer, by actually using the Website.

BY VISITING OR BY ANY OTHER USE OF THE WEBSITE, YOU AGREE TO HAVE READ,
UNDERSTOOD AND ACCEPTED THE TERMS IN FULL.

Except as otherwise provided, the Terms and Conditions are subject to change at
any time and your continued visit on the Website after any change(s) have been
implemented constitutes acceptance by you of such change(s).

If you experience any difficulty in understanding these Terms and Conditions, or
if you do not agree with the contents thereof, we request that you contact our
Customer Services.



SHIPPING

We deliver to your country of residence or the countries with an ecommerce
address providing that you have a delivery address in such country.

We have order amount threshold to get free shipping that you can find on
the Help section and also always on the top of the screen page. We use an
insured delivery service and aim to have your order with you within an average
of five working days, depending on the country and chosen delivery option.

Click here for more information on Shipping.



RETURNS

Returning an item is easy: In your parcel, you will find outlined instructions
on how to return the product free of charge. We will replace or refund any item
returned within 28 calendar days of the delivery date. You can also use the
return form included in your order but this is not mandatory.

If you lose your return form and or label, you can go to the Help section and
download it.

Click here for more information on Returns.


RULES & RESTRICTIONS

 * To receive credit, make sure to return items within 28 days of receipt.
 * You must include the return portion of the original packing slip. Please
   retain the original copy of your delivery note for your records. If you have
   lost such packing slip, you can go on the Help section and download it.
 * If there is extensive damage to an item upon delivery, contact Customer
   Service on 00800 53847 501.
 * You can expect a refund in the same form of payment originally used for the
   purchase within five working days of receipt of the item(s) to the warehouse.
 * If an item is returned that does not comply with this Return Policy, we will
   send the item back to you and not refund you. This includes any items that
   are returned outside the 28 calendar day returns period.

In-store: purchases and returns

 * Right now items purchased from a Dockers® retail or outlet store, or
   department store cannot be returned by mail to our online store. Items
   purchased from on-line here may not be returned to a Dockers® retail or
   outlet store or to a department store. We’re working on this and hope to be
   able to offer you more flexibility with returns soon.


RETURNS INSTRUCTIONS

 * For convenient return processing, you will find in your parcel a pre-paid,
   pre-addressed label for your return package.
 * Pack the item(s) securely in the original product packaging, if possible.
   Please include all return paperwork, parts, and accessories. All promotional
   offers must be returned in their entirety. All returned items are inspected
   before a refund is made and must be returned in original condition, to ensure
   applicable credit.
 * Complete the return reason questionnaire (please note that a justification is
   not mandatory) on the packing slip and include the slip in the return package
   and follow the instructions on the parcel.
 * In case of questions, call our Customer Service on 00800 53847 501. Remember
   to retain your Order invoice with your Order number.

As soon as we have received your return, we will notify you by email and proceed
with the return check and validation. Once it has been approved, you can expect
your refund to be credited within the next 5 working days. Please note that
refund times are dictated by the issuing bank, credit card company or payment
provider (e.g. Paypal) and are outside our control. Note that refund process
will only start when the product is received at the warehouse; we cannot process
a refund if at the same time you have requested a charge back from your credit
card company, your bank or your payment provider. This is required to avoid any
fraud.

Please use your return slip. If you have misplaced your return slip, did not
receive one, or would like to send in your package without the pre-paid label,
please send return items to the following address:

Levi’s® eShop Returns Department
Schleefstr. 560
D-44287 Dortmund
Germany

If you do not use our preferred carrier to return our products, you can choose
to return the goods at your own expense. In this case, we advise that you obtain
a proof of postage certificate. Please make sure to include all items in the
original packaging. We do not accept any responsibility for returned orders
until they are received at our warehouse.


DAMAGES OR FAULTY PRODUCTS

If you received an item which is damaged or defective upon arrival, please
fill-in the return form and follow the return process; in case of questions,
call Customer Service immediately on 00800 53847 501. You have the right to a
replacement (or a full or partial refund where replacement is not available)
provided you inform us reasonably quickly and within 28 days.

Before you call, please have your order number available. If you do not know
your order number, please visit Your Account page to find the number in ‘My
Orders‘ or previous e-mail communication. In addition, please be prepared with a
detailed description of the damage or defect before contacting us.


CREDIT INQUIRIES

You can expect a refund in the same form of payment originally used for
purchase. As soon as we proceed with the refund, we will notify you by email.
Your refund should appear on your bank statement within 5-10 working days from
receipt of the item(s) to the warehouse. Refund times are dictated by the
issuing bank, credit card or payment provider and are outside our control.
Please consult your bank for more information.

If an item is returned that does not comply with this Return Policy, we will
send the item back to you and not refund you or if returning to one of our
Levi’s® retail stores, the return will not be accepted. This includes any items
that are returned outside the Return Period 28 calendar day returns period.



DELIVERY


DELIVERY SERVICE & CHARGES

Our delivery options and charges vary by country and will be detailed on the
Help or Shipping sections or your Order recap. We use an insured delivery
service and aim to have your order with you within five working days.

Rules and restrictions:

 * Orders are shipped Monday to Friday, excluding bank holidays.
 * All expedited orders require a correct street address, and ZIP code if
   applicable.
 * All orders will also require a signature upon receipt. This process has been
   put in place to ensure you receive the goods that you have ordered.


WHERE WE DELIVER

We deliver to the majority of the European countries and we constantly expand to
more. Please refer to the levi.com page for more details.


ORDER PROCESSING TIME

Most orders begin the order process as soon as your online purchase is
completed. Your order will be shipped once your payment is approved and your
products are in stock, , and the receiving address is verified. As soon as your
order is dispatched, you will be notified by email. Please note that business
days are Monday to Friday, excluding bank holidays.

 

After your order leaves our warehouse, delivery times vary according to the
chosen shipping option or the location of your shipping address.To track your
order, log into Your Account or refer to your order shipping confirmation e-mail
containing your tracking number.


DELIVERY TO A DIFFERENT ADDRESS

When you enter your billing address details during the checkout process, you
will be given the option to enter a different delivery address in the same
country. If you intend to purchase product for delivery to an address outside of
your country of residence, you should visit that country specific website.
Please note that we reserve the right to contact you for further information, if
you give a different delivery address to the billing address.Contact with the
parcel delivery company will be directly performed with you in local language
and outside our control.


WHAT HAPPENS IF YOU DELIVER WHEN I'M OUT?

Please refer to the Help section on the website of your country, and follow the
link of your parcel delivery company.



PAYMENT


PRICING POLICY

All prices shown are inclusive of VAT and exclusive of delivery costs. Products
which are offered in-store might not be offered online and vice-versa. From time
to time, we may offer prices or additional discounts for purchases made online
that are different from in-store.


METHODS OF PAYMENT

We accept most major debit and credit cards and also local payment methods. We
also accept PayPal and other payment service providers, depending on the country
of residence. We don't accept cash, cheques, store gift vouchers, or telephone
orders.

If you are concerned about whether your purchase in our online shop is secure,
please be assured that we use systems and software to protect your purchase (as
detailed in the Payment Security Section).

Important Information about Payment:

 * Credit Cards are not charged until order items are shipped.
 * All card holders are subject to validation by both us and the card issuer, to
   ensure payment security and prevent fraud.

Please note that we reserve the right to contact you for further information, if
there is an issue with your payment.


PAYMENT SECURITY

We take security very seriously, so your personal details will be protected. We
use the industry standard encryption protocol known as Secure Socket layer (SSL)
and other reasonable measures to protect your information from unauthorized use
or disclosure. All the confidential data like payment information is encrypted
and transmitted through a secure channel using SSL encryption.

Should any unauthorized charges appear on your credit card or payment provider
as a result of shopping with us, you must notify your credit card provider in
accordance with its reporting rules and procedures.

Please note that we never ask a customer to confirm any account or credit card
details via email. If you receive an email claiming to be from Levi's® asking
you to do so, do not respond and send us an e-mail.


APPLEPAY

ApplePay is a secure wallet that works with many participating national credit
and debit card issuing banks and with specific supported Apple devices. Simply,
add supported bank cards to your Apple wallet and depending on your Apple device
and features activated, you can make a purchase by entering your chosen pass
code, touch ID or face recognition. When choosing ApplePay it is not possible to
select a 'collection point or parcel stations'.


PAYPAL

PayPal is an alternate method for purchasing product on our site. It enables any
individual or business with an e-mail address to securely send payments online.
With a PayPal account, you can choose to pay with your credit card, debit card,
bank account, or PayPal account balance for any purchase you make. Note that if
you use Checkout with PayPal, your delivery address should be updated according
to shipping address information you detailed on levi.com. Your credit card and
bank numbers are never
seen by the seller or merchant.



YOUR ORDER


ORDER STATUS

After clicking on “Place an order”, you will receive an email from us confirming
that we have received your order. Please note that this does not mean that your
order has been accepted. All orders are subject to acceptance by us, and we will
confirm such acceptance to you by sending you an email that confirms that the
item is on its way (the "Order Shipping Confirmation"). The acceptance will only
relate to those items whose dispatch we have confirmed in the Order Shipping
Confirmation.


CHANGES OR ORDER CANCELLATION

We will show you an order preview screen before you finalize your transaction
and place the order; you should review the information carefully and may correct
any errors at that time by clicking the "Edit" button.

After you have clicked ‘Submit Order,’ your order begins to process and you
cannot change your order. 

If you change your mind, you will need to wait until you receive it, and then
return the items that you want to change or return. Please refer to our Returns
Section for more information.

Occasionally, orders or parts of an order may be cancelled by our system for
various reasons. Possible reasons are:

 * Item(s) not available.
 * Difficulty in processing your payment information.
 * Cannot ship to address provided.
 * Duplicate order was placed.
 * Technical issues out of our control.

If your order is cancelled, you will receive an email with cancellation
explanation. You will not be billed for any cancelled items and we will not be
liable for any cancellations.



YOUR ACCOUNT


CREATE AN ACCOUNT

An account offers you a safe, easy and fast way to order. You can save several
addresses to make it easier to find and buy your favorite items. It also serves
as a way to track your orders. To receive e-mail updates on special promotions,
new product announcements, gift ideas and more, don’t forget to sign up to the
newsletter!

To open an account, click on Create an Account, or when you place an order, you
will be prompted to log in with your e-mail address and password.

Any details you give us are completely confidential, in accordance with our
Privacy Policy, Cookie Policy and Website Terms of Use.


FORGOTTEN PASSWORD

If you have forgotten your password, click on Log in now and then on the
‘Forgotten password’ link and we'll email you a new one straight away.


CHANGE INFORMATION

It's easy to change your account information online, at any time. Simply click
on Log in now to access your account. If you have forgotten your password, click
on the ‘Forgotten password’ link and we'll email you a new one straight away.

Any details you give us are completely confidential, in accordance with our
Privacy Policy and Cookie Policy.



CONTACT US


BY PHONE

Questions or comments?

Please call us at 00800 53847 501

We’re here to help Monday to Friday 9am until 6pm and on Saturday from 9am until
5pm, Central European time zone, subject to availability during bank holidays.


BY EMAIL

You can send an e-mail any day and we will answer as soon as possible: Dockers
Help.


SHARE FEEDBACK

Dockers Help.

Ws you are not fully satisfied with our Services?

In first instance, please contact us via e-mail or phone and we will try to find
a solution for you in the most efficient way.

If you are not completely happy, please
consult: https://webgate.ec.europa.eu/odr/main/?event=main.home.show


CONFORMITY OF PRODUCTS

In addition to our LS&Co. promise, please note that under European laws you as a
consumer are provided with a mandatory guarantee on the goods we sell.


OUT OF STOCK

While we make every effort to maintain an ample supply of our stock, some of our
most popular products run out very quickly.

If you have more than one item in your order, we will ship you the available
products and reimburse you for the non-available ones.


PRODUCT INFORMATION

Authenticity of Levi’s® products

Levi Strauss & Co. is committed to enforcing its trademark and property rights
and to prevent the sale of counterfeit products bearing its trademarks or
designs. However, we are aware of counterfeit Levi's® product being sold online
or in unauthorised stores.

Characteristics of counterfeit products vary from case to case. Two of the most
recognizable trademarks on our Levi's® jeans are:

 * The Tab Device® trademark on the back pocket.
 * The Arcuate Stitching Design® trademark on the back pockets. The Arcuate
   Stitching Design® trademark is easily recognized as the ‘double arcs’
   displayed on each side of the back pocket.

In order to avoid the possibility of purchasing counterfeit jeans, we suggest
you purchase our products from an authorised Levi's®
dealers https://www.levi.com/store-finder or at eu.levi.com and eu.dockers.com.


CHANGES TO THESE TERMS AND CONDITIONS

We have the right to change the terms of these Terms and Conditions. If you
order with us please always make sure to review the most updated version.


WEBSITE TERMS OF USE

The Website Terms of Use apply to your use of this website. To consult
the Website Terms of Use, click here.


THIRD PARTY LINKS

Creating or maintaining any link from another website to any page of this
website without our prior written permission is prohibited. Running or
displaying this website or any information or material displayed on this website
in frames or through similar means on another website without our prior written
permission is prohibited. Any permitted links to the website must comply will
all applicable laws, statutes, rules and regulations.

From time to time, you may find on our website a link to other websites that are
not owned, operated or controlled by us our trusted business partners. All such
links are provided solely as a convenience to you.


PRIVACY POLICY

Levi Strauss & Co. (LS&CO) and our affiliated companies are deeply committed to
the relationship of trust we have with you - our consumers. For more than 155
years we have been creating authentic products by leading with our values. As we
continue to innovate in how we bring our products to life online, we'll match
cutting-edge technology with your privacy interests.

To view Levi Strauss & Co.’s Privacy Policy click here.

For more information about our policies and practices with respect to use of
cookies and browsing information, click here to visit our Cookie Policy.

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