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YOU'RE SO GIFTED

Take the QuizChoose Your Own


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HOW IT WORKS

Take our quiz and get wine recommendations OR choose your own!

Enter your code at checkout to redeem your gift card credits.

Your wine will be delivered in no time, so sip back, relax, and enjoy!


HOW THE FAQ DO GIFT CARDS WORK?


ANSWERS TO OUR MOST FREQUENTLY ASKED GIFTING QUESTIONS ARE JUST ONE CLICK AWAY

I received a Winc Gift Card, now what?

As a recipient, you can redeem the gift card to enjoy either a taste of the full
Winc Membership (including getting to take the Palate Profile quiz for the first
time, getting to see what our wine experts recommend specifically to your
tastes, and the flexibility to choose your own wines) or simply add our wine to
your cart and pay the non-member prices.

When completing a gift card purchase, please note that you'll be asked to create
an account in order to receive an email confirmation. You will not automatically
be enrolled in the Winc Membership after purchase.

Please feel free to contact us if we can assist you any further.

How do I redeem my gift card?

We're excited to hear you were given a Winc gift card as a gift! To redeem, just
click here to enter your gift card's code. You're welcome to enjoy your Winc
gift card through the Winc Membership.

Once the gift code you were sent is redeemed in your account, you will no longer
need to use it to access your account. You can go directly to the Login page and
enter in the email address and password you used to create the account.

Please note that if you'd like to purchase wines through the Winc Membership,
and the cost is greater than the amount of your gift, you will need to enter
your billing information to pay that difference. But no worries, you can select
to opt in or out of the full Winc Membership if you wish.

Keep in mind as well that those redeeming a gift card for the Winc Membership
are not eligible to use promotions at checkout.

Can I return an order that I received as a gift?

If you are dissatisfied with the quality or taste of your product, please
contact us immediately by texting us or live chatting us using the Support
button below. We will gladly credit gift recipients the full value of your
bottle towards another wine of your choosing in a future shipment.

Please note, however, that all gift cards are final sale and non-refundable.
Restrictions apply. Please ask a Winc Concierge for more details.

We reserve the right to deny Satisfaction Guarantee to customers who abuse the
policy.

Do gift card purchases automatically result in the creation of a subscription?

Nope, gift card purchases are one-off transactions. You will not be setting up a
subscription for the sender or the recipient, and no further charges will apply
unless you choose to make additional purchases or start a subscription with us.
Shipping fees may apply in certain cases and are state-dependent.

What states is Winc unable to ship wine to?

We are not able to ship wine to PO Boxes, or the following states: AK, AL, AR,
DE, HI, KY, MI, MS, RI, SD, UT

Void where prohibited. Winc. Buellton, CA

Can more than one voucher, promo code, gift card, and/or credits be applied to
the same order?

Nope, only one promo code, discount, or credit can apply to an order at a time
except a case discount (10%) since this does not require a specific code. With
that, if you are interested in signing up and would like to get the intro offer,
you can reach out to our Customer Experience team and we manually add credits
for it.

Am I redeeming a free box or gift card? Why do I need to enter a payment method?

When signing up for Winc, you are enrolling in a monthly, auto-renewing
subscription service.

Coupons or vouchers may discount all or part of your initial delivery, but your
subscription will automatically continue (with monthly charges to your account)
unless you choose to skip or cancel deliveries.

Just remember to let us know at least 48 hours aka (2 days) prior to your next
scheduled delivery if you wish to skip or cancel - no minimum commitment
required.

If you are redeeming an e-gift card purchased from our website, you will not be
enrolled in a subscription unless you opted in.

We simply ask for a valid payment method so that you can easily convert your
account to a subscription if you wish to continue after receiving your initial
order or have used all of your gift card credits.

Rest assured, however, that we will not enroll or charge you for additional
deliveries unless you choose to convert your gift card account to a
subscription.

Which wine can I choose from if I have a gift card?

All of them! As long as the value is covered by your gift card you will not be
charged. If you select wines that exceed the value of your gift, you will be
charged the difference. The value of each wine as well as the member pricing is
indicated on the wine selection page.

See all FAQs

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 * Our Story
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 * How It Works
 * Help

 * Member Credits
 * Gifts
 * Blog
 * Recipes
 * CCPA
 * Accessibility

 * Investors
 * Press
 * Jobs
 * Affiliate Program

Also of Interest:
 * Semi Sweet Wine
 * Organic Wine
 * Full Bodied Wine

 * Terms & Conditions  |  Privacy
 * © 2021 — Winc® All rights reserved

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