unifi.com.my Open in urlscan Pro
45.60.243.95 Public Scan

Back to summary

Submitted URL:
http://unifi.com.my/
Effective URL:
https://unifi.com.my/
Submission: On September 22 via manual (September 22nd 2022, 3:26:37 am UTC) from MY — Scanned from DE

Form analysis
4 forms found in the DOM

GET /search-results

<form action="/search-results" method="get">
  <!-- <form action="/support/faq"> -->
  <div class="input-group input-search-outline mt-3">
    <input name="question" type="text" class="form-control idle-question" placeholder="Search">
    <button type="submit" class="icon-append query-submit">
      <i class="icon-search"></i>
    </button>
  </div>
</form>

POST https://shop.unifi.com.my/personal/home/fibre-broadband/start-here

<form action="https://shop.unifi.com.my/personal/home/fibre-broadband/start-here" id="ijoin" method="post">&nbsp; </form>

<form id="msform1" onsubmit="return false;">
  <fieldset id="first-step">
    <div class="row">
      <div class="col-12 col-lg-3">
        <img src="/sites/default/files/2021-07/bulb.png" class="bulb-img" alt="Nees a plan?">
        <h4 class="text-primary mb-2 mt-2"> First, let us know where do you want your unifi installed </h4>
        <p class="text-grey666 pb-4 pb-lg-0"> Enter your street name or building name. </p>
      </div>
      <div class="col-12 col-lg-9">
        <div class="fs-flex">
          <div class="bg-white overlappingbar-cover">
            <div class="row justify-content-center">
              <div class="col-12 col-md px-md-1 mb-1 mb-md-0">
                <div class="form-label-group mt-0">
                  <input type="text" id="current" class="form-control quiz-address" placeholder="Address (eg. 1 Jalan Pantai Baharu, Bangsar, K.L)">
                  <label for="current">Address <span>(e.g. 1 Jalan Pantai Baharu, Bangsar, K.L)</span></label>
                </div>
              </div>
              <div class="col-12 col-lg-auto mt-2 mt-lg-0 px-lg-1">
                <button class="btn-primary w-100 quiz-checknow"> Clear </button>
              </div>
            </div>
          </div>
        </div>
        <div id="map_canvas"></div>
      </div>
    </div>
    <div class="button-progress">
      <div class="bar-container mt-4 mb-4">
        <div class="loader">
          <span class="loader-bar"></span>
        </div>
      </div>
      <input type="button" name="next" class="btn-primary next action-button address-next" value="Next" id="zipbtn">
    </div>
  </fieldset>
  <fieldset id="second-step">
    <div class="pop-box-height">
      <img src="/sites/default/files/2021-07/bulb.png" class="bulb-img" alt="Nees a plan?">
      <h4 class="text-primary mb-2 mt-2"> Now let’s get started! Are you… </h4>
      <p class="text-grey666 pb-4 pb-lg-0 mb-3"> Select one only. </p>
      <div class="flexme">
        <div class="form-radio">
          <input id="customer1" type="radio" name="customertype" value="An existing customer? " data-option="1a" checked="checked">
          <label for="customer1">
            <i class="icon-solid-check"></i> An existing customer? </label>
        </div>
        <div class="form-radio">
          <input id="customer2" type="radio" name="customertype" data-option="1b" value="A new customer?">
          <label for="customer2">
            <i class="icon-solid-check"></i> A new customer? </label>
        </div>
      </div>
    </div>
    <div class="button-progress">
      <div class="bar-container mt-4 mb-4">
        <div class="loader">
          <span class="loader-bar loader-bar1"></span>
        </div>
      </div>
      <input type="button" name="prev" class="prev action-button btn-primary" value="Back">
      <input type="button" name="next" class="next action-button btn-primary" value="Next">
    </div>
  </fieldset>
  <fieldset id="third-step">
    <div class="pop-box-height">
      <img src="/sites/default/files/2021-07/bulb.png" class="bulb-img" alt="Nees a plan?">
      <h4 class="text-primary mb-2 mt-2"> Will it be… </h4>
      <p class="text-grey666 pb-4 pb-lg-0 mb-3"> Select one only. </p>
      <div class="flexme">
        <div class="form-radio-box">
          <input id="customerbe1" type="radio" name="customerbe" value="For your personal use?" data-option="2a" checked="checked">
          <label for="customerbe1">
            <i class="icon-solid-check"></i>
            <div class="text-center">
              <i class="icon-hmd-personal radio-icon"></i>
              <div class="mt-2">For your personal use?</div>
            </div>
          </label>
        </div>
        <div class="form-radio-box" style="display: none;">
          <input id="customerbe2" type="radio" name="customerbe" data-option="2b" value="For your business?">
          <label for="customerbe2">
            <i class="icon-solid-check"></i>
            <div class="text-center">
              <i class="icon-hmd-business radio-icon"></i>
              <div class="mt-2">For your business?</div>
            </div>
          </label>
        </div>
      </div>
    </div>
    <div class="button-progress">
      <div class="bar-container mt-4 mb-4">
        <div class="loader">
          <span class="loader-bar loader-bar2"></span>
        </div>
      </div>
      <input type="button" name="prev" class="prev action-button btn-primary" value="Back">
      <input type="button" name="next" class="next action-button btn-primary" value="Next">
    </div>
  </fieldset>
  <fieldset id="forth-step">
    <div class="pop-box-height">
      <img src="/sites/default/files/2021-07/bulb.png" class="bulb-img" alt="Nees a plan?">
      <h4 class="text-primary mb-2 mt-2"> How many users will be utilising the internet? </h4>
      <p class="text-grey666 pb-4 pb-lg-0 mb-3"> Select one only. </p>
      <div class="flexme">
        <div class="form-radio">
          <input id="users1" type="radio" name="users" value="1-2" data-option="3a" checked="checked">
          <label for="users1">
            <i class="icon-solid-check"></i> 1-2 </label>
        </div>
        <div class="form-radio">
          <input id="users2" type="radio" name="users" data-option="3b" value="3-4">
          <label for="users2">
            <i class="icon-solid-check"></i> 3-4 </label>
        </div>
        <div class="form-radio">
          <input id="users3" type="radio" name="users" data-option="3c" value="More than 4">
          <label for="users3">
            <i class="icon-solid-check"></i> More than 4 </label>
        </div>
      </div>
    </div>
    <div class="button-progress">
      <div class="bar-container mt-4 mb-4">
        <div class="loader">
          <span class="loader-bar loader-bar3"></span>
        </div>
      </div>
      <input type="button" name="prev" class="prev action-button btn-primary" value="Back">
      <input type="button" name="next" class="next action-button btn-primary" value="Next">
    </div>
  </fieldset>
  <fieldset id="fifth-step">
    <div class="pop-box-height">
      <img src="/sites/default/files/2021-07/bulb.png" class="bulb-img" alt="Nees a plan?">
      <h4 class="text-primary mb-2 mt-2"> What is the size of your residence? </h4>
      <p class="text-grey666 pb-4 pb-lg-0 mb-3"> Select one only. </p>
      <div class="form-size">
        <div class="form-radio">
          <input id="size1" type="radio" name="size" value="Under 1,000 sqft" data-option="4a" checked="checked">
          <label for="size1">
            <i class="icon-solid-check"></i>
            <div> Under 1,000 sqft <span>(SoHo, Condominium, Apartment, Flat)</span>
            </div>
          </label>
        </div>
        <div class="form-radio">
          <input id="size2" type="radio" name="size" data-option="4b" value="Between 1,000 &amp; 1,500 sqft">
          <label for="size2">
            <i class="icon-solid-check"></i>
            <div> Between 1,000 &amp; 1,500 sqft <span>(Duplex, Terrace, Link, Semi-Detached)</span>
            </div>
          </label>
        </div>
        <div class="form-radio">
          <input id="size3" type="radio" name="size" data-option="4c" value="Over 1,500 sqft">
          <label for="size3">
            <i class="icon-solid-check"></i>
            <div> Over 1,500 sqft <span>(Penthouse, Townhouse, Bungalow, Dual-Key)</span>
            </div>
          </label>
        </div>
      </div>
    </div>
    <div class="button-progress">
      <div class="bar-container mt-4 mb-4">
        <div class="loader">
          <span class="loader-bar loader-bar4"></span>
        </div>
      </div>
      <input type="button" name="prev" class="prev action-button btn-primary" value="Back">
      <input type="button" name="next" class="next action-button btn-primary" value="Next">
    </div>
  </fieldset>
  <fieldset id="sixth-step">
    <div class="pop-box-height">
      <img src="/sites/default/files/2021-07/bulb.png" class="bulb-img" alt="Nees a plan?">
      <h4 class="text-primary mb-2 mt-2"> How would you describe your usual internet usage? </h4>
      <p class="text-grey666 pb-4 pb-lg-0 mb-3"> Select one only. </p>
      <div class="flexme grey-flex">
        <div class="form-radio-box">
          <input id="usage1" type="radio" name="usage" value="Light Usage" data-option="5a" checked="checked">
          <label for="usage1">
            <i class="icon-solid-check"></i>
            <div class="text-center">
              <i class="icon-hmd-lightsurfer radio-icon"></i>
              <div class="mt-2">Light Usage</div>
              <span>Occasional streaming, casual browsing, emailing and social media</span>
            </div>
          </label>
        </div>
        <div class="form-radio-box">
          <input id="usage2" type="radio" name="usage" data-option="5b" value="Medium Usage">
          <label for="usage2">
            <i class="icon-solid-check"></i>
            <div class="text-center">
              <i class="icon-hmd-midweighthitter radio-icon"></i>
              <div class="mt-2">Medium Usage</div>
              <span>Moderate streaming, online meetings and classes</span>
            </div>
          </label>
        </div>
        <div class="form-radio-box">
          <input id="usage3" type="radio" name="usage" data-option="5c" value="Heavy Usage">
          <label for="usage3">
            <i class="icon-solid-check"></i>
            <div class="text-center">
              <i class="icon-hmd-turbomastermind radio-icon"></i>
              <div class="mt-2">Heavy Usage</div>
              <span>Frequent streaming, online gaming, live streaming and downloading/ uploading large files</span>
            </div>
          </label>
        </div>
      </div>
    </div>
    <div class="button-progress">
      <div class="bar-container mt-4 mb-4">
        <div class="loader">
          <span class="loader-bar loader-bar5"></span>
        </div>
      </div>
      <input type="button" name="prev" class="prev action-button btn-primary" value="Back">
      <input type="button" name="next" class="next action-button btn-primary last" value="Next">
    </div>
  </fieldset>
  <fieldset id="seven-step">
    <div class="pop-box-height">
      <h4 class="text-primary mb-5 mt-2"> Please confirm your selection and click 'Next' to proceed. </h4>
      <div class="loading-box">
        <i class="icon-solid-check"></i>
        <div class="usage-type"> You’re looking for a <span>broadband plan</span> for <span></span>
        </div>
      </div>
      <div class="loading-box">
        <i class="icon-solid-check"></i>
        <div class="total-users"> For <span></span>
        </div>
      </div>
      <div class="loading-box">
        <i class="icon-solid-check"></i>
        <div class="residence-size"> Size of your place is <span></span>
        </div>
      </div>
      <div class="loading-box">
        <i class="icon-solid-check"></i>
        <div class="internet-usage">
          <span></span> internet usage
        </div>
      </div>
    </div>
    <div class="button-progress">
      <div class="bar-container mt-4 mb-4" style="opacity: 0">
        <div class="loader">
          <span class="loader-bar loader-bar5"></span>
        </div>
      </div>
      <input type="button" name="prev" class="prev action-button btn-primary" value="Back">
      <input type="button" name="next" class="next action-button btn-primary" value="Next">
    </div>
  </fieldset>
  <fieldset id="pop-match">
    <h4 class="text-grey666 text-primary mb-2 mt-2 result-title"> We’ve found a perfect match! </h4>
    <a href="javascript:void(0)" id="showpreference" class="text-grey666 pop-sub-title mb-3" style="cursor: pointer">
                  View the preferences you've selected                </a>
    <div class="row">
      <div class="col-12 col-lg-8">
        <div class="startquiz-slick slick-initialized slick-slider slick-dotted">
          <div class="slick-list draggable">
            <div class="slick-track" style="opacity: 1; width: 0px; transform: translate3d(0px, 0px, 0px);"></div>
          </div>
          <ul class="slick-dots" role="tablist">
            <li class="slick-active" role="presentation"><button type="button" role="tab" id="slick-slide-control70" aria-controls="slick-slide7undefined" aria-label="1 of 0" tabindex="0" aria-selected="true">1</button></li>
          </ul>
        </div>
        <div class="add-ons-box" style="display:none;">
          <h4 class="mb-2">Add-ons just for you</h4>
          <div class="row">
            <div class="col-12 col-lg-6">
              <div class="add-on-item myres-aoi">
                <div class="row">
                  <div class="col-7"> unifi Plus Box +<br> Ultimate Pack </div>
                  <div class="col-5">
                    <img src="/sites/default/files/2021-07/add-on1.png" alt="Mesh WiFi-Deco M4" class="img-responsive myopa" style="opacity: 0">
                  </div>
                </div>
              </div>
              <div class="add-on-item-white">
                <div class="add-on-flex-box">
                  <div class="flexme mb-3">
                    <i class="icon-check-round"></i>
                    <div> Enjoy unlimited entertainment from the latest movies to the hottest TV show </div>
                  </div>
                  <div class="flexme mb-3">
                    <i class="icon-check-round"></i>
                    <div> Ultimate Pack comes with 70+ premium channels </div>
                  </div>
                  <div class="flexme mb-3">
                    <i class="icon-check-round"></i>
                    <div> Complimentary Viu and YuppFlix for 6 months </div>
                  </div>
                </div>
                <div class="pop-mbps">
                  <div class="pricing">
                    <div>RM60<span>/mth</span></div>
                    <b>24-month contract</b>
                  </div>
                </div>
                <a class="btn-primary not-added mt-3">Add</a>
              </div>
            </div>
            <div class="col-12 col-lg-6">
              <div class="add-on-item">
                <div class="row">
                  <div class="col-7"> Mesh WiFi <br> Deco M4 </div>
                  <div class="col-5">
                    <img src="/sites/default/files/2021-07/add-on1.png" alt="Mesh WiFi-Deco M4" class="img-responsive">
                  </div>
                </div>
              </div>
              <div class="add-on-item-white">
                <div class="add-on-flex-box">
                  <div class="flexme mb-3">
                    <i class="icon-check-round"></i>
                    <div> Expand Wi-Fi coverage up to 3,800 sqft </div>
                  </div>
                  <div class="flexme mb-3">
                    <i class="icon-check-round"></i>
                    <div> Fast and stable connections for multiple devices </div>
                  </div>
                  <div class="flexme mb-3">
                    <i class="icon-check-round"></i>
                    <div> Block inappropriate content and restrict time spent online </div>
                  </div>
                </div>
                <div class="pop-mbps">
                  <div class="pricing">
                    <div>RM15<span>/mth</span></div>
                    <b>24-month contract</b>
                  </div>
                </div>
                <a class="btn-primary not-added mt-3">Add</a>
              </div>
            </div>
          </div>
          <div class="row mt-4">
            <div class="col-12 col-lg-6">
              <div class="add-on-item">
                <div class="row">
                  <div class="col-7"> Mesh WiFi<br> Deco M9 Plus </div>
                  <div class="col-5">
                    <img src="/sites/default/files/2021-07/add-on2.png" alt="Mesh WiFi-Deco M4" class="img-responsive">
                  </div>
                </div>
              </div>
              <div class="add-on-item-white">
                <div class="add-on-flex-box1">
                  <div class="flexme mb-3">
                    <i class="icon-check-round"></i>
                    <div> Expand Wi-Fi coverage up to 4,500 sqft </div>
                  </div>
                  <div class="flexme mb-3">
                    <i class="icon-check-round"></i>
                    <div> Faster and reliable connection for up to 100 devices </div>
                  </div>
                  <div class="flexme mb-3">
                    <i class="icon-check-round"></i>
                    <div>3 years antivirus license</div>
                  </div>
                </div>
                <hr>
                <div class="panel-group accordion mb-3" id="accordion" role="tablist" aria-multiselectable="true">
                  <div class="panel panel-default">
                    <div class="panel-heading" role="tab" id="headingOne">
                      <div class="panel-title">
                        <a role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseOne" aria-expanded="false" aria-controls="collapseOne">
                                      Show More <i class="icon-arowdown"></i>
                                    </a>
                      </div>
                    </div>
                    <div id="collapseOne" class="panel-collapse collapse mt-3" role="tabpanel" aria-labelledby="headingOne">
                      <div class="panel-body">
                        <div class="flexme mb-3">
                          <i class="icon-check-round"></i>
                          <div> Expand Wi-Fi coverage up to 4,500 sqft </div>
                        </div>
                        <div class="flexme mb-3">
                          <i class="icon-check-round"></i>
                          <div> Faster and reliable connection for up to 100 devices </div>
                        </div>
                      </div>
                    </div>
                  </div>
                </div>
                <div class="pop-mbps">
                  <div class="pricing">
                    <div>RM35<span>/mth</span></div>
                    <b>24-month contract</b>
                  </div>
                </div>
                <a class="btn-primary not-added mt-3">Add</a>
              </div>
            </div>
            <div class="col-12 col-lg-6">
              <div class="add-on-item">
                <div class="row">
                  <div class="col-7"> Mesh Wifi <br> Deco X60 </div>
                  <div class="col-5">
                    <img src="/sites/default/files/2021-07/add-on3.png" alt="Mesh WiFi-Deco X60" class="img-responsive">
                  </div>
                </div>
              </div>
              <div class="add-on-item-white">
                <div class="add-on-flex-box1">
                  <div class="flexme mb-3">
                    <i class="icon-check-round"></i>
                    <div> Expand Wi-Fi coverage up to 5,000 sqft </div>
                  </div>
                  <div class="flexme mb-3">
                    <i class="icon-check-round"></i>
                    <div>Ideal for 3-5 bedroom house</div>
                  </div>
                  <div class="flexme mb-3">
                    <i class="icon-check-round"></i>
                    <div>WiFi 6 speeds up to 3,000Mbps</div>
                  </div>
                </div>
                <hr>
                <div class="panel-group accordion mb-3" id="accordion1" role="tablist" aria-multiselectable="true">
                  <div class="panel panel-default">
                    <div class="panel-heading" role="tab" id="headingOne">
                      <div class="panel-title">
                        <a role="button" data-toggle="collapse" data-parent="#accordion1" href="#collapsetwo" aria-expanded="false" aria-controls="collapsetwo">
                                      Show More <i class="icon-arowdown"></i>
                                    </a>
                      </div>
                    </div>
                    <div id="collapsetwo" class="panel-collapse collapse mt-3" role="tabpanel" aria-labelledby="headingOne">
                      <div class="panel-body">
                        <div class="flexme mb-3">
                          <i class="icon-check-round"></i>
                          <div> Expand Wi-Fi coverage up to 5,000 sqft </div>
                        </div>
                        <div class="flexme mb-3">
                          <i class="icon-check-round"></i>
                          <div>Ideal for 3-5 bedroom house</div>
                        </div>
                      </div>
                    </div>
                  </div>
                </div>
                <div class="pop-mbps">
                  <div class="pricing">
                    <div>RM35<span>/mth</span></div>
                    <b>24-month contract</b>
                  </div>
                </div>
                <a class="btn-primary not-added mt-3">Add</a>
              </div>
            </div>
          </div>
          <div class="row mt-4">
            <div class="col-12 col-lg-6">
              <div class="add-on-item">
                <div class="row">
                  <div class="col-7"> Acer TravelMate<br> P214 Laptop </div>
                  <div class="col-5">
                    <img src="/sites/default/files/2021-07/add-on4.png" alt="Mesh WiFi-Deco M4" class="img-responsive">
                  </div>
                </div>
              </div>
              <div class="add-on-item-white">
                <div class="add-on-flex-box2">
                  <div class="flexme mb-3">
                    <i class="icon-check-round"></i>
                    <div>Windows 10/14”/8GB RAM/ 256 GB SSD</div>
                  </div>
                </div>
                <div class="pop-mbps">
                  <div class="pricing">
                    <div>RM99<span>/mth</span></div>
                    <b>24-month contract</b>
                  </div>
                </div>
                <a class="btn-primary not-added mt-3">Add</a>
              </div>
            </div>
            <div class="col-12 col-lg-6">
              <div class="add-on-item">
                <div class="row">
                  <div class="col-7"> LG 55”<br> 4K UHD TV </div>
                  <div class="col-5">
                    <img src="/sites/default/files/2021-07/add-on5.png" alt="Mesh WiFi-Deco X60" class="img-responsive">
                  </div>
                </div>
              </div>
              <div class="add-on-item-white">
                <div class="add-on-flex-box2">
                  <div class="flexme mb-3">
                    <i class="icon-check-round"></i>
                    <div>Model 55UN731C</div>
                  </div>
                </div>
                <div class="pop-mbps">
                  <div class="pricing">
                    <div>RM99<span>/mth</span></div>
                    <b>24-month contract</b>
                  </div>
                </div>
                <a class="btn-primary not-added mt-3">Add</a>
              </div>
            </div>
          </div>
        </div>
        <div class="mt-4" style="display:none;">
          <b>Note:</b> 24-month contract for device add-ons.
        </div>
      </div>
      <div class="col-12 col-lg-4">
        <div>
          <div class="pop-summary">
            <h4>Summary</h4>
            <hr>
            <div class="flexme">
              <div class="pop-sm-title">
                <span>Plan</span><br>
                <span class="product-title"></span>
              </div>
              <div class="pop-sm-price product-price"></div>
            </div>
            <hr class="summary-addon">
            <div class="flexme summary-addon"></div>
            <div class="flexme mt-4 summary-addon"></div>
            <div class="flexme mt-4 pop-sm-total summary-total">
              <div class="pop-sm-title">
                <span>Total</span>
              </div>
              <div class="pop-sm-b-price price-total"></div>
            </div>
            <p class="mt-2 mb-3"> *Price shown is exclusive of 6% service tax. </p>
            <a class="btn-primary sum-next">Continue</a>
          </div>
        </div>
      </div>
    </div>
    <div class="button-progress mt-5">
      <span class="prev action-button btn-primary try">Try Again <i class="icon-refresh"></i></span>
      <span class="hidden next action-button">next</span>
    </div>
  </fieldset>
  <fieldset id="last-step">
    <div class="pop-box-height">
      <div class="mb-5">
        <a class="myback"><i class="icon-arowprev"></i> Back</a>
      </div>
      <img src="/sites/default/files/2021-07/bulb.png" class="bulb-img" alt="Nees a plan?">
      <h4 class="text-primary mb-5 mt-2"> Your selected preferences </h4>
      <div class="loading-box">
        <i class="icon-solid-check"></i>
        <div class="usage-type"> You’re looking for a <span>broadband plan</span> for <span></span>
        </div>
      </div>
      <div class="loading-box">
        <i class="icon-solid-check"></i>
        <div class="total-users"> For <span></span>
        </div>
      </div>
      <div class="loading-box">
        <i class="icon-solid-check"></i>
        <div class="residence-size"> Size of your place is <span></span>
        </div>
      </div>
      <div class="loading-box">
        <i class="icon-solid-check"></i>
        <div class="internet-usage">
          <span></span> internet usage
        </div>
      </div>
    </div>
    <div class="button-progress mt-5">
      <span class="action-button btn-primary try">Try Again <i class="icon-refresh"></i></span>
      <span class="prev" style="display:none;"></span>
    </div>
  </fieldset>
</form>

<form id="msform1" class="support-form-modalform">
  <fieldset id="support-zero-step">
    <div class="modal-title-box">
      <div class="thanks-mod mb-2">
        <img src="/sites/default/files/img/contact-us/user.png" alt="Are you a unifi customer?">
      </div>
      <h4 class="text-primary mb-4">Are you a unifi customer?</h4>
    </div>
    <div class="flexme">
      <a href="javascript:void(0)" class="btn-primary action-button digital-me">Login</a>
      <input type="button" name="back" class="action-button btn-primary skipme" value="skip">
    </div>
  </fieldset>
  <fieldset id="support-first-step">
    <div class="modal-title-box">
      <h4 class="text-primary">Login</h4>
    </div>
    <div class="modal-body-box">
      <div class="form-label-group mt-0">
        <input type="text" class="form-control" placeholder="Email (e.g. johndoe@gmail.com)">
        <label for="current">Email <span>(e.g. johndoe@gmail.com)</span></label>
      </div>
      <div class="form-label-group mt-2" id="show_hide_password">
        <input type="password" class="form-control" placeholder="Password (At least 6 characters and above)">
        <label for="current"> Password <span>(At least 6 characters and above)</span>
        </label>
        <a href=""><img src="/sites/default/files/img/contact-us/eye.png" class="ps-eye"></a>
      </div>
      <div class="mt-2 mb-3">
        <a href="#" class="forgotme">
                        <p class="font14"><u>Forgot Password</u></p>
                      </a>
      </div>
    </div>
    <div class="button-progress">
      <input type="button" name="next" class="btn-primary next action-button" value="Login" id="zipbtn">
    </div>
  </fieldset>
  <fieldset id="support-second-step">
    <div class="modal-title-box">
      <h4 class="text-primary">Support form</h4>
      <p class="text-grey666 mt-2">We’re here to help address any technical support you may encounter.</p>
    </div>
    <div class="modal-body-box">
      <h6 class="text-primary mb-2">Personal Information</h6>
      <div class="form-label-group">
        <input type="text" name="name" id="current_name" class="form-control" placeholder="Name (e.g. John Doe)">
        <label for="current">Name <span>(e.g. John Doe)</span></label>
      </div>
      <div class="form-label-group mt-2">
        <input type="text" name="ic_no" id="current_ic_no" class="form-control" placeholder="IC No (e.g. 12345-67-8910)" onkeypress="return onlyNumberKey(event)">
        <label for="current">IC No <span>(e.g. 12345-67-8910)</span></label>
      </div>
      <div class="form-label-group mt-2">
        <input type="text" name="service_id" id="current_service_id" class="form-control" placeholder="Service ID">
        <label for="current">Service ID</label>
      </div>
      <div class="form-label-group mt-2">
        <input type="text" name="mobile_no" id="current_mobile_no" class="form-control" placeholder="Mobile (e.g. 011-2345678)" onkeypress="return onlyNumberKey(event)">
        <label for="current">Mobile <span>(e.g. 011-2345678)</span></label>
      </div>
      <div class="form-label-group mt-2">
        <input type="text" name="email" id="current_email" class="form-control" placeholder="Email Address (e.g. johndoe@gmail.com)">
        <label for="current">Email Address <span>(e.g. johndoe@gmail.com)</span></label>
      </div>
      <h6 class="text-primary mb-2 mt-4">Product Of Interest</h6>
      <div class="support-radio">
        <div class="form-radio">
          <input id="support-customer1" type="radio" name="customer_type" value="unifi_fixed" checked="checked">
          <label for="support-customer1">
            <i class="icon-solid-check"></i> unifi Fixed only </label>
        </div>
        <div class="form-radio">
          <input id="support-customer2" type="radio" name="customer_type" value="unifi_mobile">
          <label for="support-customer2">
            <i class="icon-solid-check"></i> unifi Mobile only </label>
        </div>
        <div class="form-radio">
          <input id="support-customer3" type="radio" name="customer_type" value="fmc">
          <label for="support-customer3">
            <i class="icon-solid-check"></i> Fixed &amp; Mobile Convergence (FMC) </label>
        </div>
      </div>
      <div class="form-label-group form-label-select formgrey mt-0">
        <select id="label5" class="form-control withfilledvalue" name="enquiry_type">
          <option value="" class="disabled" disabled="disabled"></option>
          <option value="product_info">Product Info</option>
          <option value="complaint">Complaint</option>
          <option value="installation">Installation</option>
          <option value="tm_touchpoint_bill">TM Touchpoint Bill</option>
        </select>
        <label for="label5">Enquiry Type</label>
        <i class="icon-toolips msgicons"></i>
        <div class="errormsg">error msg</div>
      </div>
      <div class="form-label-group mt-2 mytextarea">
        <textarea id="current_description" class="form-control" name="description"></textarea>
        <label for="current">Description <span>(0/500 characters)</span></label>
      </div>
      <div class="form-label-group mt-2" id="show_hide_upload">
        <input type="file" id="current_file" class="form-control uploadme d-none" name="file">
        <a href="">
                        <div class="myplaceholder">
                          <span>Upload</span>
                          <div>
                            <img src="/sites/default/files/img/contact-us/upload.png" class="ps-eye">
                          </div>
                        </div>
                      </a>
      </div>
      <p class="font14 mt-2 mb-3">Max file size in pdf, png, jpeg or docx format is 5MB</p>
      <div class="form-radio">
        <input id="customer4" type="radio" name="agree" value="agree">
        <label for="customer4">
          <i class="icon-solid-check"></i>
          <p class="font14 font-w-normal">I agree to unifi <a href="/sites/default/files/page/assets/pdf/privacynotice.pdf" target="_blank"><u class="colororange">Privacy Policy</u></a> and
            <a href="/sites/default/files/page/assets/pdf/termsandconditions.pdf" target="_blank"><u class="colororange">Terms and Conditions.</u></a></p>
        </label>
      </div>
      <div class="button-progress support-form-footer">
        <p class="font14 clearme"><u>Clear Fills</u></p>
        <input type="button" name="next" class="btn-primary next action-button support-form" value="Submit" id="zipbtn">
      </div>
    </div>
  </fieldset>
  <fieldset id="support-third-step">
    <div class="modal-title-box">
      <div class="thanks-mod mb-2">
        <img src="/sites/default/files/img/contact-us/smile.png" alt="Thank you">
      </div>
      <h4 class="text-primary">Thank you!</h4>
      <p class="text-grey666 mt-2 mb-4">We’ve received your enquiry and our customer service representative will attend to you as soon as possible.</p>
      <a href="/" class="action-button btn-primary">Back To Home</a>
    </div>
  </fieldset>
</form>

Text Content

NEED ASSISTANCE?

You can use the search bar to find what you need.

Help Me Decide

Or



 


NEED A PLAN?
WE’LL FIND ONE FOR YOU.

Simply answer a few questions and we’ll recommend the perfect one for your
needs.

Start Quiz


FIRST, LET US KNOW WHERE DO YOU WANT YOUR UNIFI INSTALLED

Enter your street name or building name.

Address (e.g. 1 Jalan Pantai Baharu, Bangsar, K.L)
Clear



NOW LET’S GET STARTED! ARE YOU…

Select one only.

An existing customer?
A new customer?


WILL IT BE…

Select one only.

For your personal use?
For your business?


HOW MANY USERS WILL BE UTILISING THE INTERNET?

Select one only.

1-2
3-4
More than 4


WHAT IS THE SIZE OF YOUR RESIDENCE?

Select one only.

Under 1,000 sqft (SoHo, Condominium, Apartment, Flat)
Between 1,000 & 1,500 sqft (Duplex, Terrace, Link, Semi-Detached)
Over 1,500 sqft (Penthouse, Townhouse, Bungalow, Dual-Key)


HOW WOULD YOU DESCRIBE YOUR USUAL INTERNET USAGE?

Select one only.

Light Usage
Occasional streaming, casual browsing, emailing and social media
Medium Usage
Moderate streaming, online meetings and classes
Heavy Usage
Frequent streaming, online gaming, live streaming and downloading/ uploading
large files


PLEASE CONFIRM YOUR SELECTION AND CLICK 'NEXT' TO PROCEED.

You’re looking for a broadband plan for
For
Size of your place is
internet usage


WE’VE FOUND A PERFECT MATCH!

View the preferences you've selected
 * 1

ADD-ONS JUST FOR YOU

unifi Plus Box +
Ultimate Pack

Enjoy unlimited entertainment from the latest movies to the hottest TV show
Ultimate Pack comes with 70+ premium channels
Complimentary Viu and YuppFlix for 6 months
RM60/mth
24-month contract
Add
Mesh WiFi
Deco M4

Expand Wi-Fi coverage up to 3,800 sqft
Fast and stable connections for multiple devices
Block inappropriate content and restrict time spent online
RM15/mth
24-month contract
Add
Mesh WiFi
Deco M9 Plus

Expand Wi-Fi coverage up to 4,500 sqft
Faster and reliable connection for up to 100 devices
3 years antivirus license

--------------------------------------------------------------------------------

Show More
Expand Wi-Fi coverage up to 4,500 sqft
Faster and reliable connection for up to 100 devices
RM35/mth
24-month contract
Add
Mesh Wifi
Deco X60

Expand Wi-Fi coverage up to 5,000 sqft
Ideal for 3-5 bedroom house
WiFi 6 speeds up to 3,000Mbps

--------------------------------------------------------------------------------

Show More
Expand Wi-Fi coverage up to 5,000 sqft
Ideal for 3-5 bedroom house
RM35/mth
24-month contract
Add
Acer TravelMate
P214 Laptop

Windows 10/14”/8GB RAM/ 256 GB SSD
RM99/mth
24-month contract
Add
LG 55”
4K UHD TV

Model 55UN731C
RM99/mth
24-month contract
Add
Note: 24-month contract for device add-ons.

SUMMARY

--------------------------------------------------------------------------------

Plan



--------------------------------------------------------------------------------



Total


*Price shown is exclusive of 6% service tax.

Continue
Try Again next
Back

YOUR SELECTED PREFERENCES

You’re looking for a broadband plan for
For
Size of your place is
internet usage
Try Again

unifi Entertainment

Enjoy peace of mind with unifi Home 24 hours service restoration

unifi Home now comes with 24 hours service restoration. Get RM50 bill rebate if
your service is not restored within 24 hours. T&C apply.

unifi Promise

Unlimited fun at your fingertips

unifi Mobile 99 is now on promotion at RM59/mth. Sign up now and enjoy the best
Unlimited Postpaid plan from unifi.

Get unifi Mobile
BEST SELLER

Check out our best selling plan

Enjoy unlimited internet for RM129/month. T&C apply.

Buy Now

Get 5G smartphones at fantastic prices with unifi Mobile RM79



Find Out More

Pakej Remaja Keluarga Malaysia

Enjoy #Bebas Prepaid with 20GB LTE data for 90 days at RM30/month.

Find Out More
 * 1
 * 2
 * 3
 * 4
 * 5

Suggested search

 * unifi
 * Entertainment

AWESOME, UNIFI IS AVAILABLE
IN YOUR AREA

Subscribe Now


ARE YOU A UNIFI CUSTOMER?

Login

LOGIN

Email (e.g. johndoe@gmail.com)
Password (At least 6 characters and above)

Forgot Password



SUPPORT FORM

We’re here to help address any technical support you may encounter.

PERSONAL INFORMATION

Name (e.g. John Doe)
IC No (e.g. 12345-67-8910)
Service ID
Mobile (e.g. 011-2345678)
Email Address (e.g. johndoe@gmail.com)

PRODUCT OF INTEREST

unifi Fixed only
unifi Mobile only
Fixed & Mobile Convergence (FMC)
Product Info Complaint Installation TM Touchpoint Bill Enquiry Type
error msg
Description (0/500 characters)
Upload


Max file size in pdf, png, jpeg or docx format is 5MB

I agree to unifi Privacy Policy and Terms and Conditions.

Clear Fills

THANK YOU!

We’ve received your enquiry and our customer service representative will attend
to you as soon as possible.

Back To Home


Scheduled Payment System maintenance on 12 September 2022   Find out more

Important notice to unifi Mobile customers   Find out more

System upgrade activity may affect your September 2022 bill delivery   Find out
more

We have moved! unifi community portal is closed effective 22 July 2022   Find
out more

Life Made Easier with DigitalMe Passwordless Authentication   Find out more

 * 1
 * 2
 * 3
 * 4
 * 5

 * Personal
 * Business
 * Why unifi

 * Shop
   unifi Home unifi Air unifi Lite unifi Mobile unifi TV cari@unifi
   
   Enjoy peace of mind with unifi Home 24 hours service restoration
   
   unifi Home now comes with 24 hours service restoration. Get RM50 bill rebate
   if your service is not restored within 24 hours. T&C apply.
   
   unifi Promise
   
   Unlimited fun at your fingertips
   
   unifi Mobile 99 is now on promotion at RM59/mth. Sign up now and enjoy the
   best Unlimited Postpaid plan from unifi.
   
   Get unifi Mobile
   BEST SELLER
   
   Check out our best selling plan
   
   Enjoy unlimited internet for RM129/month. T&C apply.
   
   Buy Now
   
   Get 5G smartphones at fantastic prices with unifi Mobile RM79
   
   
   
   Find Out More
   
   Pakej Remaja Keluarga Malaysia
   
   Enjoy #Bebas Prepaid with 20GB LTE data for 90 days at RM30/month.
   
   Find Out More
    * 1
    * 2
    * 3
    * 4
    * 5

 * Promotions
 * Existing Customers
 * Support
   Bill Payment Find TMpoint Live Chat Contact Us EasyFix FAQ
   
   
   
   Enjoy peace of mind with unifi Home 24 hours service restoration
   
   unifi Home now comes with 24 hours service restoration. Get RM50 bill rebate
   if your service is not restored within 24 hours. T&C apply.
   
   unifi Promise
   
   Unlimited fun at your fingertips
   
   unifi Mobile 99 is now on promotion at RM59/mth. Sign up now and enjoy the
   best Unlimited Postpaid plan from unifi.
   
   Get unifi Mobile
   BEST SELLER
   
   Check out our best selling plan
   
   Enjoy unlimited internet for RM129/month. T&C apply.
   
   Buy Now
   
   Get 5G smartphones at fantastic prices with unifi Mobile RM79
   
   
   
   Find Out More
   
   Pakej Remaja Keluarga Malaysia
   
   Enjoy #Bebas Prepaid with 20GB LTE data for 90 days at RM30/month.
   
   Find Out More
    * 1
    * 2
    * 3
    * 4
    * 5

 * Business
   
 * Why unifi
   

My Account
Previous


5G SMARTPHONES WITH UNIFI MOBILE

Get a brand-new smartphone with unifi Mobile Unlimited plan for RM79/mth

Device Bundle plans


UNCOVER THE RIGHT PLAN TO #UNIFIYOURWORLD

Need help in finding a unifi plan? Watch our interactive video and find out
which offering is the right one for you.

Play Video


EXTRAORDINARY BROADBAND, EXTRAORDINARY ENTERTAINMENT!

Enjoy Disney+ Hotstar on us and win guaranteed prizes today

View unifi Home plans


UNLIMITED MOBILE EXPERIENCE

The best unifi Mobile Postpaid plan is only RM59/mth. Enjoy Unlimited Data,
Calls and Texts with no worries.

Get unifi Mobile


5G SMARTPHONES WITH UNIFI MOBILE

Get a brand-new smartphone with unifi Mobile Unlimited plan for RM79/mth

Device Bundle plans


UNCOVER THE RIGHT PLAN TO #UNIFIYOURWORLD

Need help in finding a unifi plan? Watch our interactive video and find out
which offering is the right one for you.

Play Video


EXTRAORDINARY BROADBAND, EXTRAORDINARY ENTERTAINMENT!

Enjoy Disney+ Hotstar on us and win guaranteed prizes today

View unifi Home plans


UNLIMITED MOBILE EXPERIENCE

The best unifi Mobile Postpaid plan is only RM59/mth. Enjoy Unlimited Data,
Calls and Texts with no worries.

Get unifi Mobile


5G SMARTPHONES WITH UNIFI MOBILE

Get a brand-new smartphone with unifi Mobile Unlimited plan for RM79/mth

Device Bundle plans


UNCOVER THE RIGHT PLAN TO #UNIFIYOURWORLD

Need help in finding a unifi plan? Watch our interactive video and find out
which offering is the right one for you.

Play Video
Next
 * 
 * 
 * 
 * 


NEED A PLAN?

unifi Home Broadband plan

High speed internet designed to meet your needs

View Plans

unifi Mobile plan

Stay connected even when you’re on-the-go

View Plans

all-in-one unifi plan

unifi your world with a plan that has it all - broadband, entertainment and
mobile

View Plans


NEED HELP DECIDING?

Try our unifi recommender and we’ll find the right plan for you.

Recommend A Plan


NEED A PLAN?

Try our unifi recommender and we’ll
find the right plan for you.

Recommend A plan


LATEST PROMOTIONS

Read all about our latest promotions and offers.

Enjoy peace of mind with unifi Home 24 hours service restoration

unifi Home now comes with 24 hours service restoration. Get RM50 bill rebate if
your service is not restored within 24 hours. T&C apply.

unifi Promise

Unlimited fun at your fingertips

unifi Mobile 99 is now on promotion at RM59/mth. Sign up now and enjoy the best
Unlimited Postpaid plan from unifi.

Get unifi Mobile
BEST SELLER

Check out our best selling plan

Enjoy unlimited internet for RM129/month. T&C apply.

Buy Now

Get 5G smartphones at fantastic prices with unifi Mobile RM79



Find Out More

Pakej Remaja Keluarga Malaysia

Enjoy #Bebas Prepaid with 20GB LTE data for 90 days at RM30/month.

Find Out More
View All 5 Offers


EVERYTHING UNIFI MADE EASIER IN MYUNIFI APP

The easiest way to get unifi, pay bills, manage unifi accounts and get support.
Enjoy exclusive app-only deals when you get unifi Home, unifi TV packs and
add-ons such as Mesh Wi-Fi via myunifi.

Download myunifi for FREE now!
Play video


NEED A REASON TO CHOOSE UNIFI?

Well, here are three awesome reasons why unifi is the one for you.

STAY CONNECTED, STAY ENTERTAINED 24/7

From faster internet speeds at home, the office or even on your mobile to
unlimited entertainment on-the go, unifi has all the services you need to live
life on the fast lane. Easy peasy.

What We Offer

FROM KUALA PERLIS TO PASIR GUDANG

You can enjoy our service all across Malaysia. And we’re continuously widening
our coverage to provide seamless digital connectivity to more Malaysians.

View Coverage

PUTTING THE ‘U’ IN VALUE

We all love a good deal. When you get unifi, you are getting more deals with
unifi Rewards points. Explore a world of rewards, made just for you.

unifi Rewards

 1. 
 2. Home

Pay Bills
Switch to unifi Mobile
Check Coverage
Find TMpoint
Contact Us
Recommend Suitable Plan


Home & Personal

unifi Home unifi Air unifi Mobile unifi TV Mesh Wi-Fi Existing Customer

Business

Fibre Broadband Wireless Broadband (unifi Air) Voice Mobile TV

Support

Live Chat Find TMpoint Contact Us EasyFix FAQ

Others

Apps from unifi unifi Rewards

cari@unifi

--------------------------------------------------------------------------------

Download myunifi app



Connect with us



Redress your complaints

The people's choice

Copyright © 2022 Telekom Malaysia Berhad.
All rights reserved.
About TM
About unifi
Terms and Conditions
Privacy Notice
Agreements

unifi.com.my Open in urlscan Pro 45.60.243.95 Public Scan

Form analysis 4 forms found in the DOM

GET /search-results

POST https://shop.unifi.com.my/personal/home/fibre-broadband/start-here

Text Content

unifi.com.my Open in urlscan Pro
45.60.243.95 Public Scan

Form analysis
4 forms found in the DOM