www.ups.com Open in urlscan Pro
2a02:26f0:3500:885::353a  Public Scan

URL: https://www.ups.com/ch/en/support/contact-us.page
Submission: On January 09 via manual from IN — Scanned from DE

Form analysis 1 forms found in the DOM

POST /ch/en/SearchResults.page

<form id="ups-header_search" class="header-search" role="search" method="post" action="/ch/en/SearchResults.page">
  <div class="input-group dropdown"><label id="search-label" for="ups-mainNav-search" class="sr-only">Track a package or search</label><span class="icon ups-icon-search" aria-hidden="true"></span><input id="ups-mainNav-search" type="search"
      class="search-field" name="q" autocomplete="off" placeholder="Track a package or search" data-toggle="dropdown">
    <div class="dropdown-menu suggestion-menu" aria-labelledby="popular-searches">
      <div class="dropdown-header" id="popular-searches">Popular Links and Searches</div>
      <a aria-label="Popular Term claim" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/ch/en/support/file-a-claim.page" data-utg-internal-search="Y">claim</a><a aria-label="Popular Term billing" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/ch/en/business-solutions/ups-billing.page" data-utg-internal-search="Y">billing</a><a aria-label="Popular Term customer service" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/ch/en/support/contact-us.page" data-utg-internal-search="Y">customer service</a><a aria-label="Popular Term pickup" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/ch/en/business-solutions/pickup-dropoff-options.page" data-utg-internal-search="Y">pickup</a><a aria-label="Popular Term tracking" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/ch/en/support/tracking-support.page?" data-utg-internal-search="Y">tracking</a><a aria-label="Popular Term commercial invoice" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/ch/en/shipping/how-to-ship-internationally/business.page" data-utg-internal-search="Y">commercial invoice</a><a aria-label="Popular Term supplies" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/ch/en/shipping/order-supplies.page" data-utg-internal-search="Y">supplies</a><a aria-label="Popular Term fuel" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/ch/en/support/shipping-support/shipping-costs-rates/fuel-surcharges.page" data-utg-internal-search="Y">fuel</a><a aria-label="Popular Term return" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/ch/en/support/shipping-support/print-shipping-labels/how-to-write-address/how-to-return-a-package.page" data-utg-internal-search="Y">return</a><a aria-label="Popular Term change delivery" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/ch/en/support/tracking-support/change-delivery-options.page" data-utg-internal-search="Y">change delivery</a>
    </div>
  </div><button class="ups-cta ups-cta-primary search-submit-btn" type="submit">Search<span class="icon ups-icon-right-arrow" aria-hidden="true"></span></button><button id="ups-header_search-close" class="ups-header_search_close" type="button"><span
      class="icon ups-icon-close" aria-hidden="true"></span><span class="sr-only">Close</span></button>
</form>

Text Content

 * Locations

 * Alerts (1)
 * Switzerland - English
    * Schweiz - Deutsch
    * Suisse - Français
    * Switzerland - English
   
   Select Another Country or Territory
 * About UPSOpen the link in a new window

Skip To Main Content
 * About UPSOpen the link in a new window
 * Switzerland - English
    * Schweiz - Deutsch
    * Suisse - Français
    * Switzerland - English
   
   Select Another Country or Territory

 * Shipping
   
   
   SHIPPING
   
    * Create a Shipment
    * Calculate Shipping Cost
    * Schedule a Collection
    * Find a Location
    * View Shipping History
    * Batch File Shipping
    * Packaging and Shipping Supplies
    * Manage Customer Orders
   
    * How To Ship a Parcel
    * International Shipping
    * How to Return a Parcel
    * Shipping Services
    * Go to Shipping Support

 * Tracking
   
   
   TRACKING
   
    * Track a Package
    * View All Shipments
    * Manage with Quantum View
   
    * Change a Delivery
    * Go to Tracking Support

 * Business Solutions
   
   
   BUSINESS SOLUTIONS
   
    * Open an Account and Save
    * Business Shipping Tools
    * View and Control Your Shipments
    * Manage Shipments for Large Enterprises
    * Understand and Pay Bills
    * File or View a Claim
   
    * Start or Grow Your Business
    * Expand Your Online Business
    * Collection and Drop-off Options
    * Simplify Returns

 * Support
   
   
   SUPPORT
   
    * Understand and Pay Bills
    * Manage Your Profile
    * File or View a Claim
    * Contact Us
   
    * Tracking Support
    * Shipping Support
    * International Tools and Resources

Track a package or search
Popular Links and Searches
claimbillingcustomer servicepickuptrackingcommercial
invoicesuppliesfuelreturnchange delivery
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 1. Home
 2. Contact Us


CONTACT US




ONLINE SUPPORT RESOURCES

You’ve got questions, we’ve got answers.


WHERE’S MY PARCEL?

Visit our tracking support page to answer any questions you have about your
shipment’s whereabouts or changing a delivery.

Visit Tracking Solutions


HELPFUL SHIPPING TOOLS

From deciding which shipping service to use for your shipment to creating and
printing a label, find out everything you’ll need on our shipping solutions
page.

Explore Shipping Solutions


HAVE A PROBLEM WITH YOUR DELIVERY?

We can help out when you file a claim. Send us the details of your issue and
we’ll do the rest to find the best solution to make things right as quickly as
possible.

File a Claim


SUPPORT WHEN YOU NEED IT

Use the phone numbers below to access the help centre that best fits your need.


CUSTOMER SUPPORT

M - F, 8:00 to 18:30 CET

+41 (0) 44 200 41 00

Or by email: custsvcchen@ups.com




BILLING QUESTIONS

M - F, 9:00 to 12:00 CET

+41 (0) 44 211 32 05

Or by email: chfcr@ups.com


TECHNICAL SUPPORT

M-F, 8:00 - 18:00 CET   

+41 (0) 44 211 57 00

Or by email: custsvcchen@ups.com

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CONTACT INFORMATION

 * Local UPS Address
   UPS United Parcel Service (Suisse) SA
   Binningerstrasse 2
   CH - 4142 Münchenstein, Switzerland  
 * Regional UPS Address
   UPS Europe SRL/BV
   Avenue Ariane 5 
   1200 Brussels, Belgium 
 * Country Manager
   Markus Kessler
 * E-Mail: custsvcchen@ups.com

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UPS Supply ChainOpen the link in a new windowEmail UPS


LOCAL COMPANY REGISTRIES

Trade Registry: Kanton Basel-Land
Trade Registry Number: CHE-101.459.732
VAT Number: CHE-101.459.732 MWST

This Site
 * Tracking
 * Shipping
 * Help & Support
 * Communication Preferences

Other UPS Sites
 * About UPSOpen the link in a new window
 * Supply Chain SolutionsOpen the link in a new window
 * UPS JobsOpen the link in a new window

Connect with Us
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 * TwitterOpen the link in a new window
 * LinkedInOpen the link in a new window
 * YouTubeOpen the link in a new window

Legal
 * Global Home
 * Protect Against Fraud
 * Terms and Conditions
 * Website Terms of Use
 * Privacy Notice
 * Cookie Settings


Copyright ©1994- 2024  United Parcel Service of America, Inc. All rights
reserved.

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