help.siteimprove.com Open in urlscan Pro
3.124.82.53  Public Scan

Submitted URL: https://help.siteimprove.com/helpdesk/tickets/2323877
Effective URL: https://help.siteimprove.com/support/login
Submission: On October 10 via api from NL — Scanned from NL

Form analysis 2 forms found in the DOM

POST /support/login

<form class="new_user_session" id="new_user_session" action="/support/login" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden" value="✓"><input type="hidden" name="authenticity_token"
    value="J+WlZ5bj/LQA6Q0ZAAJTZAaNqqitQ8whrkA9fSEwk/Io2JG2dowDtch4stVMiL1q4St9cyVGzOtWSxGvYjXH5Q==">
  <fieldset>
    <section class="freshid_login">
      <div class="agent-login-link">
        <i class="ficon-helpdesk_new agent-login-icon"></i>
        <div class="link-content">
          <span>Are you an agent? </span>
          <a href="https://help.siteimprove.com/agent/login">Login here</a>
        </div>
      </div>
      <div class="customer-login-link">
        <i class="ficon-helpdesk_new customer-login-icon"></i>
        <div class="link-content">
          <span> Are you a customer? </span>
          <a href="https://siteimprove-org.myfreshworks.com/login/auth/1626073660796?client_id=78368727158800390&amp;redirect_uri=https%3A%2F%2Fhelp.siteimprove.com%2Ffreshid%2Fcustomer_authorize_callback">Login here</a>
        </div>
      </div>
    </section>
  </fieldset>
  <input type="hidden" name="meta[enterprise_enabled]" id="meta_enterprise_enabled" value="false">
</form>

POST /password_resets

<form rel="validate" action="/password_resets" accept-charset="UTF-8" method="post" novalidate="novalidate"><input name="utf8" type="hidden" value="✓"><input type="hidden" name="authenticity_token"
    value="MFsqO7/PsQwQmd1jvxahdLSRrbVXG5OBBKHl9SYxIUk/Zh7qX6BODdgIYq/znE96Uzd6bt8ek0v8qsknZTR1Xg==">
  <fieldset>
    <br>
  </fieldset>
</form>

Text Content

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Necessary (22)

NameProviderPurposeExpiryTypedebug [x2]Siteimprove
GoogleThis cookie is used to detect errors on the website - this information is
sent to the website's support staff in order to optimize the visitor's
experience on the website.PersistentHTMLAI_buffer [x2]MicrosoftUsed in context
with the "AI_sentBuffer" in order to limit the number of data-server-updates
(Azure). This synergy also allows the website to detect any duplicate
data-server-updates. SessionHTMLAI_sentBuffer [x2]MicrosoftUsed in context with
the "AI_buffer" in order to limit the number of data-server-updates (Azure).
This synergy also allows the website to detect any duplicate
data-server-updates.
SessionHTMLobject(quot;#-#-#T#:#:#.#Zquot;)MicrosoftRegisters statistical data
on users' behavior on the website. Used for internal analytics by the website
operator. SessionHTMLalgoliasearch-client-jscdn.jsdelivr.netNecessary in order
to optimize the website's search-bar function. The cookie ensures accurate and
fast search
results.PersistentHTML_zg#FreshworksPendingSessionHTTPai_sessionMicrosoftPreserves
users states across page requests.1 dayHTTPai_userMicrosoftUsed by Microsoft
Application Insights software to collect statistical usage and telemetry
information. The cookie stores a unique identifier to recognize users on
returning visits over time.1 yearHTTPARRAffinitySiteimproveUsed to distribute
traffic to the website on several servers in order to optimize response
times.SessionHTTPARRAffinitySameSiteSiteimproveUsed to distribute traffic to the
website on several servers in order to optimize response
times.SessionHTTPASP.NET_SessionIdSiteimprovePreserves the visitor's session
state across page requests.SessionHTTPCloudFront-PolicySiteimproveImproves
website speed and implements content through a Content Delivery Network (CDN).
SessionHTTPCookieConsentSiteimproveStores the user's cookie consent state for
the current domain1 yearHTTPcookietestSiteimproveThis cookie is used to
determine if the visitor has accepted the cookie consent
box.SessionHTTPTiPMixSiteimproveRegisters which server-cluster is serving the
visitor. This is used in context with load balancing, in order to optimize user
experience. 1 dayHTTPx-ms-routing-nameSiteimproveRegisters which server-cluster
is serving the visitor. This is used in context with load balancing, in order to
optimize user experience. 1
dayHTTPlocalforage#local-forage-detect-blob-supportFreshworksDetects whether the
visitor’s browser allows for
blob-format-storage.PersistentIDBbscookie [x2]LinkedInThis cookie is used to
identify the visitor through an application. This allows the visitor to login to
a website through their LinkedIn application for example.1 yearHTTP

Preferences (11)

NameProviderPurposeExpiryTypeloglevelSiteimproveMaintains settings and outputs
when using the Developer Tools Console on current
session.PersistentHTMLvidyardSettingsVidyardUsed to determine the optimal video
quality based on the visitor's device and network settings.
PersistentHTMLCookieConsentBulkSetting-#CookiebotEnables cookie consent across
multiple websitesPersistentHTMLAWSALBSiteimproveRegisters which server-cluster
is serving the visitor. This is used in context with load balancing, in order to
optimize user experience. 7 daysHTTPAWSALBCORSSiteimproveRegisters which
server-cluster is serving the visitor. This is used in context with load
balancing, in order to optimize user experience. 7 daysHTTP_x_wSiteimproveAllows
the website to recoqnise the visitor, in order to optimize the chat-box
functionality. SessionHTTPlocalforage#keyvaluepairsFreshworksUsed to maintain
filter settings on the website.PersistentIDBvisitorIdws.zoominfo.comPreserves
users states across page requests.1 yearHTTP__cf_bm [x2]zoominfo.com
G2CrowdThis cookie is used to distinguish between humans and bots. This is
beneficial for the website, in order to make valid reports on the use of their
website.1 dayHTTP_cfuvidzoominfo.comThis cookie is a part of the services
provided by Cloudflare - Including load-balancing, deliverance of website
content and serving DNS connection for website operators. SessionHTTP

Statistics (46)

NameProviderPurposeExpiryTypeziwsSessionSiteimproveCollects statistics on the
user's visits to the website, such as the number of visits, average time spent
on the website and what pages have been
read.SessionHTMLziwsSessionId [x2]Siteimprove
js.zi-scripts.comCollects statistics on the user's visits to the website, such
as the number of visits, average time spent on the website and what pages have
been read.SessionHTMLvisitorIdVidyardRegisters statistical data on users'
behavior on the website. Used for internal analytics by the website operator.
PersistentHTMLajs_anonymous_id [x2]cdn.dreamdata.cloudThis cookie is used to
count how many times a website has been visited by different visitors - this is
done by assigning the visitor an ID, so the visitor does not get registered
twice.PersistentHTMLevent.aspxSiteimprovePendingSessionPixelheat.aspxSiteimproveCollects
data on the user’s navigation and behavior on the website. This is used to
compile statistical reports and heatmaps for the website
owner.SessionPixelimage.aspxSiteimproveRegisters statistical data on users'
behavior on the website. Used for internal analytics by the website operator.
SessionPixelcollectGoogleUsed to send data to Google Analytics about the
visitor's device and behavior. Tracks the visitor across devices and marketing
channels.SessionPixelNRBA_SESSIONNew RelicCollects data on the user’s navigation
and behavior on the website. This is used to compile statistical reports and
heatmaps for the website owner.PersistentHTMLAnalyticsSyncHistoryLinkedInUsed in
connection with data-synchronization with third-party analysis service. 30
daysHTTP#.#-#-#-#-#.ack [x2]cdn.dreamdata.cloudUsed to contain user’s survey and
quiz answers in Local
Storage.PersistentHTML#.#-#-#-#-#.inProgress [x2]cdn.dreamdata.cloudUsed to
contain user’s survey and quiz answers in Local
Storage.PersistentHTML#.#-#-#-#-#.queue [x2]cdn.dreamdata.cloudUsed to contain
user’s survey and quiz answers in Local
Storage.PersistentHTML#.#-#-#-#-#.reclaimEnd [x2]cdn.dreamdata.cloudUsed to
contain user’s survey and quiz answers in Local
Storage.PersistentHTML#.#-#-#-#-#.reclaimStart [x2]cdn.dreamdata.cloudUsed to
contain user’s survey and quiz answers in Local
Storage.PersistentHTML__q_domainTestjs.qualified.comUsed in context with
Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses,
time spent on the website and page requests for the visit. This is used for
retargeting of multiple users rooting from the same IP-addresses. ABM usually
facilitates B2B marketing
purposes.SessionHTTP__q_state_86yvA5d8pDbj3WpPjs.qualified.comPending1
yearHTTP_gaGoogleRegisters a unique ID that is used to generate statistical data
on how the visitor uses the website.2 yearsHTTP_ga_#GoogleUsed by Google
Analytics to collect data on the number of times a user has visited the website
as well as dates for the first and most recent visit. 2 yearsHTTP_gatGoogleUsed
by Google Analytics to throttle request rate1 dayHTTP_gidGoogleRegisters a
unique ID that is used to generate statistical data on how the visitor uses the
website.1 dayHTTP_helpkit_sessionSiteimproveUsed to implement and maintain form
settings on the website. SessionHTTP_zitokjs.zi-scripts.comPending2
yearsHTTPajs_anonymous_idcdn.dreamdata.cloudThis cookie is used to identify a
specific visitor - this information is used to identify the number of specific
visitors on a website.1
yearHTTPauth_content_wpSiteimprovePendingSessionHTTPCloudFront-Key-Pair-IdSiteimprovePendingSessionHTTPCloudFront-SignatureSiteimprovePendingSessionHTTPln_orLinkedInRegisters
statistical data on users' behavior on the website. Used for internal analytics
by the website operator. 1 dayHTTPnmstatSiteimproveThis cookie contains an ID
string on the current session. This contains non-personal information on what
subpages the visitor enters – this information is used to optimize the visitor's
experience.1000 daysHTTPsa-user-id [x2]StackAdaptUsed to track visitors on
multiple websites, in order to present relevant advertisement based on the
visitor's preferences. 1 yearHTTPsa-user-idStackAdaptUsed to track visitors on
multiple websites, in order to present relevant advertisement based on the
visitor's preferences. PersistentHTMLsa-user-id-v2StackAdaptUsed to track
visitors on multiple websites, in order to present relevant advertisement based
on the visitor's preferences. PersistentHTMLsa-user-id-v2 [x2]StackAdaptUsed to
track visitors on multiple websites, in order to present relevant advertisement
based on the visitor's preferences. 1 yearHTTPsj_csrftokenSiteimprovePending1
yearHTTPunifiedScriptVerified [x2]js.zi-scripts.com
SiteimprovePendingSessionHTMLtdGoogleRegisters statistical data on users'
behavior on the website. Used for internal analytics by the website operator.
SessionPixel

Marketing (74)

NameProviderPurposeExpiryType6suuid6sc.coRegisters user behavior and navigation
on the website, and any interaction with active campaigns. This is used for
optimizing advertisement and for efficient retargeting. 400
daysHTTPv1/beacon/img.gifb.6sc.coUsed in context with Account-Based-Marketing
(ABM). The cookie registers data such as IP-addresses, time spent on the website
and page requests for the visit. This is used for retargeting of multiple users
rooting from the same IP-addresses. ABM usually facilitates B2B marketing
purposes.SessionPixel_uetsid [x2]MicrosoftUsed to track visitors on multiple
websites, in order to present relevant advertisement based on the visitor's
preferences. PersistentHTML_uetsid_exp [x2]MicrosoftContains the expiry-date for
the cookie with corresponding name. PersistentHTML_uetvid [x2]MicrosoftUsed to
track visitors on multiple websites, in order to present relevant advertisement
based on the visitor's preferences.
PersistentHTML_uetvid_exp [x2]MicrosoftContains the expiry-date for the cookie
with corresponding name. PersistentHTMLMUIDMicrosoftUsed widely by Microsoft as
a unique user ID. The cookie enables user tracking by synchronising the ID
across many Microsoft domains.1
yearHTTPajs_group_id [x2]cdn.dreamdata.cloudCollects data on visitors. This
information is used to assign visitors into segments, making website
advertisement more efficient.
PersistentHTMLajs_group_properties [x2]cdn.dreamdata.cloudCollects data on
visitors. This information is used to assign visitors into segments, making
website advertisement more efficient.
PersistentHTMLajs_user_id [x2]cdn.dreamdata.cloudCollects data on visitors'
preferences and behavior on the website - This information is used make content
and advertisement more relevant to the specific visitor.
PersistentHTMLajs_user_traits [x2]cdn.dreamdata.cloudCollects data on visitors.
This information is used to assign visitors into segments, making website
advertisement more efficient. PersistentHTMLIDEGoogleUsed by Google DoubleClick
to register and report the website user's actions after viewing or clicking one
of the advertiser's ads with the purpose of measuring the efficacy of an ad and
to present targeted ads to the user.1 yearHTTPpagead/landing [x2]GoogleCollects
data on visitor behavior from multiple websites, in order to present more
relevant advertisement - This also allows the website to limit the number of
times that they are shown the same advertisement.
SessionPixeltest_cookieGoogleUsed to check if the user's browser supports
cookies.1
dayHTTPads/ga-audiencesGooglePendingSessionPixelpagead/1p-user-list/#GoogleTracks
if the user has shown interest in specific products or events across multiple
websites and detects how the user navigates between sites. This is used for
measurement of advertisement efforts and facilitates payment of referral-fees
between websites.SessionPixelbcookieLinkedInUsed by the social networking
service, LinkedIn, for tracking the use of embedded services.1
yearHTTPli_gcLinkedInStores the user's cookie consent state for the current
domain180 daysHTTPli_sugrLinkedInCollects data on user behavior and interaction
in order to optimize the website and make advertisement on the website more
relevant. 3 monthsHTTPlidcLinkedInUsed by the social networking service,
LinkedIn, for tracking the use of embedded services.1
dayHTTPUserMatchHistoryLinkedInUsed to track visitors on multiple websites, in
order to present relevant advertisement based on the visitor's preferences. 30
daysHTTPlpv#PardotUsed in context with behavioral tracking by the website. The
cookie registers the user’s behavior and navigation across multiple websites and
ensures that no tracking errors occur when the user has multiple browser-tabs
open. 1 dayHTTPpardot [x2]Pardot
SiteimproveUsed in context with Account-Based-Marketing (ABM). The cookie
registers data such as IP-addresses, time spent on the website and page requests
for the visit. This is used for retargeting of multiple users rooting from the
same IP-addresses. ABM usually facilitates B2B marketing
purposes.SessionHTTPvisitor_id# [x2]PardotUsed in context with
Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses,
time spent on the website and page requests for the visit. This is used for
retargeting of multiple users rooting from the same IP-addresses. ABM usually
facilitates B2B marketing purposes.1 yearHTTPvisitor_id#-hash [x2]PardotUsed to
encrypt and contain visitor data. This is necessary for the security of the user
data. 1 yearHTTP__tld__cdn.dreamdata.cloudUsed to track visitors on multiple
websites, in order to present relevant advertisement based on the visitor's
preferences. SessionHTTP_an_uidj.6sc.coPresents the user with relevant content
and advertisement. The service is provided by third-party advertisement hubs,
which facilitate real-time bidding for advertisers.7 daysHTTP_fbp Meta
Platforms, Inc.Used by Facebook to deliver a series of advertisement products
such as real time bidding from third party advertisers.3
monthsHTTP_fw_crm_vFreshworksCollects information on user preferences and/or
interaction with web-campaign content - This is used on CRM-campaign-platform
used by website owners for promoting events or products.1
yearHTTP_gcl_auGoogleUsed by Google AdSense for experimenting with advertisement
efficiency across websites using their services. 3
monthsHTTP_gd_sessionj.6sc.coCollects visitor data related to the user's visits
to the website, such as the number of visits, average time spent on the website
and what pages have been loaded, with the purpose of displaying targeted ads.1
dayHTTP_gd_svisitorj.6sc.coCollects visitor data related to the user's visits to
the website, such as the number of visits, average time spent on the website and
what pages have been loaded, with the purpose of displaying targeted ads.400
daysHTTP_gd_visitorj.6sc.coCollects visitor data related to the user's visits to
the website, such as the number of visits, average time spent on the website and
what pages have been loaded, with the purpose of displaying targeted ads.2
yearsHTTP_uetsidMicrosoftCollects data on visitor behavior from multiple
websites, in order to present more relevant advertisement - This also allows the
website to limit the number of times that they are shown the same advertisement.
1 dayHTTP_uetvidMicrosoftUsed to track visitors on multiple websites, in order
to present relevant advertisement based on the visitor's preferences. 1
yearHTTPajs%3Acookiescdn.dreamdata.cloudCollects data on visitors. This
information is used to assign visitors into segments, making website
advertisement more efficient. 1 yearHTTPajs%3Atestcdn.dreamdata.cloudCollects
data on visitors. This information is used to assign visitors into segments,
making website advertisement more efficient. 1
yearHTTPajs_group_idcdn.dreamdata.cloudThis cookie is used to assign specific
visitors into segments, this segmentation is based on visitor behavior on the
website - the segmentation can be used to target larger groups.1
yearHTTPajs_user_idcdn.dreamdata.cloudThis cookie is used to collect data on the
visitor's behavior on the website - this information can be used to assign the
visitor to a visitor segment, based on common preferences.1
yearHTTP_session_idG2CrowdStores visitors' navigation by registering landing
pages - This allows the website to present relevant products and/or measure
their advertisement efficiency on other websites. 14 daysHTTPi/jot/embedsTwitter
Inc.Sets a unique ID for the visitor, that allows third party advertisers to
target the visitor with relevant advertisement. This pairing service is provided
by third party advertisement hubs, which facilitates real-time bidding for
advertisers.SessionPixelCONSENTYouTubeUsed to detect if the visitor has accepted
the marketing category in the cookie banner. This cookie is necessary for
GDPR-compliance of the website. 2 yearsHTTPLAST_RESULT_ENTRY_KEYYouTubeUsed to
track user’s interaction with embedded
content.SessionHTTPLogsDatabaseV2:V#||LogsRequestsStoreYouTubePendingPersistentIDBnextIdYouTubeUsed
to track user’s interaction with embedded
content.SessionHTTPremote_sidYouTubeNecessary for the implementation and
functionality of YouTube video-content on the website.
SessionHTTPrequestsYouTubeUsed to track user’s interaction with embedded
content.SessionHTTPServiceWorkerLogsDatabase#SWHealthLogYouTubeNecessary for the
implementation and functionality of YouTube video-content on the website.
PersistentIDBTESTCOOKIESENABLEDYouTubeUsed to track user’s interaction with
embedded content.1 dayHTTPVISITOR_INFO1_LIVEYouTubeTries to estimate the users'
bandwidth on pages with integrated YouTube videos.180
daysHTTPVISITOR_PRIVACY_METADATAYouTubePending180 daysHTTPYSCYouTubeRegisters a
unique ID to keep statistics of what videos from YouTube the user has
seen.SessionHTTPyt.innertube::nextIdYouTubeRegisters a unique ID to keep
statistics of what videos from YouTube the user has
seen.PersistentHTMLytidb::LAST_RESULT_ENTRY_KEYYouTubeStores the user's video
player preferences using embedded YouTube
videoPersistentHTMLYtIdbMeta#databasesYouTubeUsed to track user’s interaction
with embedded content.PersistentIDByt-remote-cast-availableYouTubeStores the
user's video player preferences using embedded YouTube
videoSessionHTMLyt-remote-cast-installedYouTubeStores the user's video player
preferences using embedded YouTube
videoSessionHTMLyt-remote-connected-devicesYouTubeStores the user's video player
preferences using embedded YouTube
videoPersistentHTMLyt-remote-device-idYouTubeStores the user's video player
preferences using embedded YouTube
videoPersistentHTMLyt-remote-fast-check-periodYouTubeStores the user's video
player preferences using embedded YouTube
videoSessionHTMLyt-remote-session-appYouTubeStores the user's video player
preferences using embedded YouTube
videoSessionHTMLyt-remote-session-nameYouTubeStores the user's video player
preferences using embedded YouTube videoSessionHTML

Unclassified (5)

NameProviderPurposeExpiryType#-#-#-#-# [x2]Siteimprove
FreshworksPendingPersistentHTML{"words":[-583551354,-273424998,1544499617,686485080,610168569],"sigBytes":20}VidyardPendingPersistentHTMLhop-dfad7e73-e9cf-421e-b001-b9914257d772FreshworksPendingPersistentHTMLseenArticlesArrayFreshdeskPendingSessionHTML

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