support.viewber.co.uk Open in urlscan Pro
54.205.28.23  Public Scan

URL: https://support.viewber.co.uk/
Submission: On July 04 via automatic, source certstream-suspicious — Scanned from DE

Form analysis 1 forms found in the DOM

GET /search

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  <button type="submit" aria-label="Search"><i class="icon-search lp"></i><span>Search</span></button>
  <div id="serp-dd" style="display:none;">
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</form>

Text Content

Toggle Navigation
 * Support
 * Viewber Community Support
 * Live Bookings Support
 * Client FAQ & Support
 * Viewbers Application Support


VIEWBER SUPPORT

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CLIENT FAQ & SUPPORT

Support for New & Existing Clients

 * Where can I find your price list?
 * What is a Viewing Appointment and how much does it cost?
 * Can you view a property on my behalf that I can considering buying or
   renting?
 * How are your Viewbers vetted?
 * How much does it cost to supply and fit a Key Safe?
 * Can anyone use your Services?
 * What is an Open House Appointment and how much does it cost?
 * How are our Viewbers rated?
 * Do you offer EPCs?
 * What are your opening hours?

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LIVE BOOKINGS SUPPORT

Support for live bookings

 * Can you assist with a booking for today please?
 * The Viewber has not arrived for the appointment, what should we do?
 * What address should I send the property keys to?
 * How do I cancel an appointment?
 * How do I arrange for the keys to be returned?
 * How do I amend an appointment?
 * Has a Viewber been confirmed for my appointment yet?
 * Where can I find the feedback for the appointment undertaken today?
 * I have received an email saying that our key holder is going on holiday, how
   can I request a new key holder?
 * How can I add additional viewers on to my appointment booking?

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VIEWBER COMMUNITY SUPPORT

Support for existing Viewbers

 * How do I get more appointment bookings as a Viewber?
 * How much do I get paid for being a Key Holder?
 * Why haven't I received any, or many, Viewber appointments?
 * I went to an appointment and the viewer did not show up, will I still get
   paid?
 * I haven't received a Brochure Link URL to the property I have accepted an
   appointment on, can this be sent to me please?
 * Will I get paid more if there are more viewers than expected at an
   appointment?
 * Have you got an App I can use?
 * How do I personalise the email notification tone for Viewber emails?
 * I have arrived at a property and no one is answering the door to provide
   access, what should I do?
 * I have accepted an appointment but I can't work out where to get the keys
   from - can you help?

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VIEWBERS APPLICATION SUPPORT

Support for New Viewber Applications

 * How much will I be paid by Viewber?
 * How much does a Viewber Member earn?
 * How much work can I expect to get as a Viewber Member?
 * If a viewing is cancelled, will I still get paid?
 * Do I need to have Public Liability Insurance
 * Are you looking for Viewber Members in my area?
 * When will I get paid?
 * How do I apply to become a Viewber Member?
 * Are Viewber Members classed as self-employed?
 * What training will I receive as a Viewber Member?

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