emplifi.io Open in urlscan Pro
13.32.121.94 Public Scan

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Submitted URL:
http://photos.pixlee.co/
Effective URL:
https://emplifi.io/?utm_source=pixlee.com
Submission: On March 21 via manual (March 21st 2024, 6:02:59 pm UTC) from US — Scanned from DE

Form analysis
2 forms found in the DOM

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WELCOME TO EMPLIFI!

Pixlee TurnTo is now Emplifi — Access your content below, and be sure to check
out the rest of our website to learn more about our marketing, commerce, and
care offerings.

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 * Solutions
   Solutions
   
   Emplifi is there to help you take on any marketing, commerce, or care
   challenge with confidence.
   
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   Solutions
   
   
   FOR SOCIAL MARKETING LEADERS
   
    * Emplifi Social
    * Content velocity and visibility
    * Influencer marketing optimization
    * Brand reputation management
    * Customer intelligence
    * Competitive benchmarking
   
   
   FOR COMMERCE LEADERS
   
    * Shoppable UGC
    * Ratings and reviews syndication
    * One-to-one livestream video
    * One-to-many livestream shopping
    * Dark store optimization
   
   
   FOR CUSTOMER CARE LEADERS
   
    * Digital customer self-service
    * Case management efficiency
    * Crisis management
    * Voice of Customer collection
    * Advanced CX analytics

 * Products
   Emplifi CX Cloud
   
   Emplifi gives you everything a modern enterprise needs to close the CX gap.
   
   Learn More
   Emplifi CX Cloud
   
   
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    * Plans
   
   
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 * Customer Stories
   Customer success stories
   
   Emplifi is helping global brands and agencies transform marketing, commerce,
   and care experiences, and achieve business results.
   
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   Customer success stories
   
   
   DELTA AIR LINES
   
   $2 million+ saved in support and operations costs
   
   
   HARDEE'S
   
   8M+ impressions and 8,000 new followers with just one Tweet, thanks to social
   listening and spike alerts
   
   
   STANLEY
   
   100% increase in the amount of customer reviews collected

 * Resources
   Resource center
   
   Your resource center for everything social marketing, commerce, and customer
   care
   
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   Get the latest insights on social media marketing, social commerce, live
   commerce, and CX, straight from the experts.
   
   
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   Get up to speed on the latest trends, tips, and best practices to power your
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MAKE THE MOST OF YOUR AUDIENCE ON SOCIAL.



AI-powered software solutions for social media marketing, eCommerce, and
customer care teams including best in class social scheduling, analytics,
listening, UGC, influencer marketing, and more.

Book a demo Watch video



20,000+ BRANDS TRUST EMPLIFI



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THE ALL-IN-ONE PLATFORM EMPOWERING TEAMS ACROSS THE ORGANIZATION TO DRIVE REAL
RESULTS ON ANY DIGITAL OR SOCIAL CHANNEL



Social Marketing Leaders

Commerce Leaders
Customer Care Leaders
Social Marketing Leaders



EMPLIFI SOCIAL MARKETING CLOUD



Replaces: Hootsuite, Sprinklr, Sprout Social

Research, schedule, and publish engaging content on all popular social media
platforms from one intuitive, industry-leading interface.

 * Boost publishing efficiency with AI-fueled automation (including GPT-3
   support)

 * Make quicker decisions with real-time insights

 * Elevate brand authenticity with best-in-class UGC tools

 * Unify your teams using streamlined workflows



Learn more Free trial
Commerce Leaders


EMPLIFI SOCIAL COMMERCE CLOUD



Replaces: Bambuser, Bazaarvoice, Whisbi

Connect and convert today’s shoppers with the personalized experiences they
crave — where they want, how they want.



 * Boost revenue and CSAT with one-to-one live video shopping and live customer
   care

 * Maximize your reach with one-to-many livestream events

 * Elevate brand authenticity with best-in-class UGC tools

 * Accelerate the buying process with strategically-placed ratings and reviews



Learn more Book a demo
Customer Care Leaders


EMPLIFI SERVICE CLOUD



Provide exceptional customer service, care, and support across your social and
digital channels.

 * Support your agents with easy-to-use tools and next best actions

 * Help customers to help themselves with omni-channel chatbots

 * Make customer-centric decisions with voice of customer surveys

 * Measure and manage CX KPIs with advanced analytics



Learn more Book a demo


SOLUTIONS TO SUPPORT YOUR SPECIFIC NEEDS


INDUSTRIES



We help top brands across all industries take their social marketing, commerce,
and care to the next level.

Learn more



USE CASES



Emplifi's solutions are designed to empower you and your team to tackle any
number of use cases and surpass your KPIs.

Learn more



DON’T JUST TAKE OUR WORD FOR IT




VOICE OF THE CUSTOMER (VOC)



"Within hours of having a hypothesis about a problem, we’re able to identify the
issue quickly and get the information into the right hands to fix the
problem—instead of taking much longer to form a focus group."

Craig Chaplick

Supervisor of Digital Marketing and Customer Relationship Management,
Mercedes-Benz

Read more More customer stories


COMMUNITY MANAGEMENT



"Emplifi allows us to hear the social media concerns and intervene quickly to
make things right, even on nights and weekends. That has a big impact on
long-term customer loyalty."

Terri Haffey

Manager of Customer Care, Domino's

Read more More customer stories


POWERFUL ANALYTICS



"By connecting all of our platforms in a single solution, we can compare between
accounts and our own performance over time, notice our competitors’ strategy
shifts, and bring in our reporting partners into the solution so we can focus on
strategy."

Ana Marín

Head of Content Marketing, Coppel

Read more More customer stories


INFLUENCER MARKETING



"Working with multiple partners, it was key to keep track of every part of the
campaign. Using labels to group and analyze their content within Emplifi was
integral. It helped us to track our performance and showcase the success of the
campaign across all social channels."

Franceska Hunt

Social Media and Digital Campaign Manager, Organix

Read more More customer stories


CUSTOMER RATINGS AND REVIEWS



"Emplifi provides everything that our team needs to collect more customer proof,
especially with sampling campaigns."

Lynna Kim

Ecommerce Manager, Stanley

Read more More customer stories


USER-GENERATED CONTENT (UGC)



"We saw a direct impact on our DTC business because of Emplifi and it made for a
much more frictionless experience and majorly upgraded our galleries."

Maisie Antoniello

VP of Marketing, Jones Soda Co.

Read more More customer stories


LIVE VIDEO SHOPPING AND CARE



"By leveraging the Live Advisor technology for RepairLive, we’re able to provide
our customers with access to fast, efficient support without them or their tech
having to leave the house."

Gillian Geraghty

Ecommerce and Omnichannel Director, Currys

Read more More customer stories


CASE MANAGEMENT



"We’ve moved from a manual environment where we had to do everything twice... to
an automated, completely integrated platform that has decreased our handling
time from three to four days to same-day resolution."

Kenna Hess

Manager of Consumer Relations, Bush Brothers & Company

Read more More customer stories




EMPLIFI BY THE NUMBERS



180%

increase in engagement rate on Instagram

20%

increase in online average order value (AOV)

40%

reduction in call center volumes


EVEN MORE SOCIAL PROOF ABOUT THE EMPLIFI PLATFORM

Source: TrustRadius.com



OUTPACE YOUR COMPETITION WITH EASY-TO-USE, INNOVATIVE SOLUTIONS



We’re recognized as a market leader in innovation and for our drive to give
brands all the tools they need to better connect with their audiences across the
customer journey.





BOOK A PERSONALIZED DEMO

See how Emplifi can help you drive more results on your social and digital
channels.
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IslandsAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and
BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire,
Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish
Indian Ocean TerritoryBritish Virgin IslandsBruneiBulgariaBurkina
FasoBurundiCambodiaCameroonCape VerdeCayman IslandsCentral African
RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCook
IslandsCosta RicaCroatiaCubaCuracaoCyprusCzech RepublicDemocratic Republic of
the CongoDenmarkDjiboutiDominicaDominican RepublicEast TimorEcuadorEgyptEl
SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland IslandsFaroe
IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern
TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard
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KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyIvory
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IslandsMartiniqueMauritaniaMauritiusMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew
CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth
KoreaNorwayOmanPakistanPalauPalestinian TerritoryPanamaPapua New
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the CongoReunionRomaniaRussiaRwandaSaint BarthelemySaint HelenaSaint Kitts and
NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the
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ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint
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and Jan
MayenSwazilandSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTogoTokelauTongaTrinidad
and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluU.S. Virgin
IslandsUgandaUkraineUnited Arab EmiratesUnited States Minor Outlying
IslandsUruguayUzbekistanVanuatuVaticanVenezuelaVietnamWestern
SaharaYemenZambiaZimbabwe




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Solution of InterestSocial MarketingSocial & Live CommerceService & Customer
CareNot Sure




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ConsultantAssistant & OtherStudent



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IndustryAgencyAutoBankingBeauty/CosmeticsConsumer GoodsEcommerceEducationEnergy
and UtilitiesFashionFinanceGamingGovernmentGroceryHealthcareHome &
LivingInsuranceMedia/EntertainmentNon ProfitOtherRetailRetail
Food/RestaurantsServicesSportsTechnologyTelecomTransportationTravel/Hospitality



By submitting this form, I consent to Emplifi Group companies listed in its
Privacy Policy processing my information in accordance with its Privacy Policy.



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companies about its products and services, promotions, news, and events. I
understand that I may opt out of these messages at any time.
























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EMPLIFI REVEALS INSTAGRAM AND TIKTOK GENERATED HIGHEST LEVEL OF ORGANIC
INTERACTIONS FOR BRANDS IN LATEST SOCIAL MEDIA BENCHMARKS REPORT



Emplifi analyzed both organic and paid activity across Instagram, Facebook,
TikTok, and X (formerly Twitter) for thousands of global brands during Q4 2023
for its latest Social Media Benchmarks report.

Read press release


EMPLIFI HELPS DINE BRANDS GLOBAL REDUCE DIRECT MESSAGE RESPONSE TIMES AND
INTEGRATE GOOGLE REVIEWS



By partnering with Emplifi, Dine Brands cut the amount of time it took to manage
guest inquiries on social channels from five minutes to sixty seconds or less.

Read press release


EMPLIFI APPOINTS OHAD HECHT TO CEO ROLE AS COMPANY MOVES INTO ACCELERATED GROWTH
MODE



As a veteran leader in the customer engagement space, Hecht brings
cross-industry experience in marketing, sales, and operations combined with a
deep understanding of digital marketing and eCommerce.

Read press release


EMPLIFI RECOGNIZED AMONG NOTABLE VENDORS IN SOCIAL SUITE LANDSCAPE REPORT BY
INDEPENDENT RESEARCH FIRM



Emplifi was selected because of its extended use cases of social commerce,
rating and review management, and influencer marketing – also the top reasons
why clients work with them.

Read press release


EMPLIFI SOCIAL MARKETING CLOUD RECOGNIZED BY TRUSTRADIUS ‘BEST OF’ AWARDS 2023



TrustRadius, the B2B technology decisioning platform, awarded Emplifi Social
Marketing Cloud across all three awards categories; Best Value for Price, Best
Feature Set, and Best Relationship.

Read press release


EMPLIFI RELEASES PRODUCT INNOVATIONS FOR THE HOLIDAY SEASON; AHEAD OF 2024
COMMERCE TECHNOLOGY ASSESSMENTS



Brands are well equipped to close out the year and prepare for 2024, with
technology advancements that connect them with the modern consumer across
digital and social channels.

Read press release


EMPLIFI SOCIAL COMMERCE CLOUD HELPS BRANDS MAKE SOCIAL MORE SHOPPABLE, COMBINING
SOCIAL AND ECOMMERCE STRATEGIES TO DRIVE REVENUE



Emplifi Social Commerce Cloud gains traction with brands looking to optimize
UGC, ratings and reviews, influencer marketing content and live commerce to
drive year-end sales.

Read press release


EMPLIFI RECEIVES TWO 2023 CONTACT CENTER TECHNOLOGY AWARDS FROM CUSTOMER
MAGAZINE



Emplifi CX Cloud and Emplifi AI Composer honored for improving customer service
technology and customer experience.

Read press release


EMPLIFI AI COMPOSER WINS TOP HONORS AS "BEST TEXT GENERATIVE AI SOLUTION" IN
2023 ARTIFICIAL INTELLIGENCE BREAKTHROUGH AWARDS



Prestigious Annual Awards Program Recognizes Emplifi's Unparalleled Excellence
in Text Generation, Cementing its Leadership in the Field of Artificial
Intelligence and Machine Learning.

Read press release


TOP 35+ CUSTOMER EXPERIENCE STATISTICS TO KNOW IN 2024



See the impact of CX on your bottom line, understand customer expectations and
how other brands approach CX, and guide your CX efforts in the year ahead.

Read more


THE STATE OF INFLUENCER MARKETING 2023



We dug deep into our own data to give you a full understanding of where the
market is and where it's headed to give you the edge with your influencer
marketing strategy this year and beyond.

Download


[INFOGRAPHIC] HOW CUSTOMERS PURSUE AUTHENTICITY ON THE PATH TO PURCHASE AND
LOYALTY



We take a closer look at the integral role — and impact — of authentic customer
reviews, ratings, and customer care across the customer journey, based on
findings from a recent survey.

Read more


HOW TO USE AI MARKETING TOOLS TO INCREASE EFFICIENCY AND BOOST RESULTS



AI marketing will reframe processes and people with the rise of platforms like
ChatGPT. Explore how breakthroughs like generative AI can integrate and augment
your marketing teams.



Read more


[REPORT] MEETING THE DEMANDS OF THE MODERN CUSTOMER: A DEEP DIVE INTO THE
IMPORTANCE OF SOCIAL INFLUENCE



Based on a survey of over 2,000 US and UK consumers, explore the impact of
authentic content (reviews, ratings, UGC) on modern purchase behaviors.

Download



Emplifi CX Cloud

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 * Social Marketing Cloud

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 * Service Cloud

Knowledge

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Company

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registered trademarks of their respective owners.









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your device for the purposes presented to you.

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PERSONALISED ADS AND CONTENT, AD AND CONTENT MEASUREMENT, AUDIENCE INSIGHTS AND
PRODUCT DEVELOPMENT

Personalised ads and content, ad and content measurement, audience insights and
product development

 * SELECT BASIC ADS
   
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   Ads can be shown to you based on the content you’re viewing, the app you’re
   using, your approximate location, or your device type.

 * CREATE A PERSONALISED ADS PROFILE
   
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   A profile can be built about you and your interests to show you personalised
   ads that are relevant to you.

 * SELECT PERSONALISED ADS
   
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   Personalised ads can be shown to you based on a profile about you.

 * CREATE A PERSONALISED CONTENT PROFILE
   
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   A profile can be built about you and your interests to show you personalised
   content that is relevant to you.

 * SELECT PERSONALISED CONTENT
   
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   Personalised content can be shown to you based on a profile about you.

 * MEASURE AD PERFORMANCE
   
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   The performance and effectiveness of ads that you see or interact with can be
   measured.

 * MEASURE CONTENT PERFORMANCE
   
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   The performance and effectiveness of content that you see or interact with
   can be measured.

 * APPLY MARKET RESEARCH TO GENERATE AUDIENCE INSIGHTS
   
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   Market research can be used to learn more about the audiences who visit
   sites/apps and view ads.

 * DEVELOP AND IMPROVE PRODUCTS
   
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   Your data can be used to improve existing systems and software, and to
   develop new products

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USE PRECISE GEOLOCATION DATA

Use precise geolocation data

Your precise geolocation data can be used in support of one or more purposes.
This means your location can be accurate to within several meters.

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ACTIVELY SCAN DEVICE CHARACTERISTICS FOR IDENTIFICATION

Actively scan device characteristics for identification

Your device can be identified based on a scan of your device's unique
combination of characteristics.

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ENSURE SECURITY, PREVENT FRAUD, AND DEBUG

Always Active

Your data can be used to monitor for and prevent fraudulent activity, and ensure
systems and processes work properly and securely.

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TECHNICALLY DELIVER ADS OR CONTENT

Always Active

Your device can receive and send information that allows you to see and interact
with ads and content.

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MATCH AND COMBINE OFFLINE DATA SOURCES

Always Active

Data from offline data sources can be combined with your online activity in
support of one or more purposes

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LINK DIFFERENT DEVICES

Always Active

Different devices can be determined as belonging to you or your household in
support of one or more of purposes.

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RECEIVE AND USE AUTOMATICALLY-SENT DEVICE CHARACTERISTICS FOR IDENTIFICATION

Always Active

Your device might be distinguished from other devices based on information it
automatically sends, such as IP address or browser type.

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PERFORMANCE COOKIES



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