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Text Content

Back to Gainsight.com
 * Back to Gainsight.com


WEBINAR SERIES


COMMUNITY RE-CHARGE


Re-charge and reimagine customer communities with Gainsight! Join us for a
series of fireside chats with industry experts, customers and Gainsight SMEs on
how to manage and build communities that reignite customer engagement and
deliver on customer needs. 

Register Today



The series will cover topics on:

 * Avoiding surprises on customer churn risk and product adoption
 * Keeping the customer success outcomes in mind at all times
 * Tapping into the expansion potential of your customers to unlock new growth

 * Scaling your efforts through digital strategies and execution
 * Leveraging your product as a powerful tool for growth and scale
 * Embracing empathy and building connections on a human level with your
   customers


WEBINAR SCHEDULE

FEB 13

NOW ON DEMAND

FEBRUARY 13


11:30 EST


COMMUNITY DO'S AND DONT'S IN 2024


New year, new community needs. Join Gainsight's Global VP Demand and community
expert Remco de Vries as we dive into the latest in community trends to watch,
must-dos for success, and key takeaways from 2023.


You'll learn more about:

Read More
 * Where community is headed in 2024 (hint: it's broader than you might think)
 * What to learn from successful communities in 2023
 * Must-dos to future-proof your community

Speaker:

Remco De Vries, VP of Global Demand Generation, Gainsight

Speaker:

Tori Jeffcoat, GTM Strategy, Customer Communities, Gainsight

Watch Now
APR 16


NOW ON DEMAND

APR 16


11:30 EST



HOW TO REBUILD A SUCCESSFUL COMMUNITY


Communities are always evolving - but what if you need to merge, reinvent or
relaunch your community? Hear how Gainsight successfully merged our two distinct
communities (inSpired and GameChangers) into one, four product destination for
Gainsight customers. 


You'll learn:

Read More
 * What to consider when relaunching or merging a community
   
 * Learnings and successes from Gainsight's own efforts
 * Where to lean in across teams to make your efforts a success

Speaker:

Jessica Quazza, Go-To-Market Strategy Lead, Gainsight

Speaker:

Kenneth Refsgaard, Manager, Community Strategy & Programs, Gainsight

Register Today
JUNE 11


NOW ON DEMAND

JUN 11


11:30 EST


BUILDING AROUND YOUR CUSTOMER'S NEEDS


When it comes to your community strategy, we often think about our business
goals - increasing self-service, building advocacy, reducing support tickets,
and more - sometimes at the expense of our customers' needs. Join us to hear
real-world examples of how to balance and align your community objectives with
your customer's wants for ultimate community success. 

You'll hear:

Read More
 * How to keep the customer centered in your community strategy
   
 * Ways to position your community to solve both customer and business needs
 * How to focus your strategy on one or two key customer and business objectives
   for greater success

Speaker:

Jessica Quazza, Go-To-Market Strategy Lead, Gainsight

Register Today
JULY 12


NOW ON DEMAND

JULY 12


11:30 EST


POWERING CUSTOMER SUPPORT AT SCALE


Supporting your customers - no matter what department you work in - is key to
driving value and ROI from your product(s). But customers often have nuanced,
specific questions they need answers to in order to be successful - and with
fewer resources available, you may be struggling with how to still deliver an
optimal experience. The answer? Customer-driven communities. 


Join us to hear how:

Read More
 * Communities can massively scale the work of customer-facing teams to answer
   support queries
   
 * How to optimize customer answers that unlock new product value
 * Where to focus your efforts to spur peer-to-peer support conversations

Speaker:

Jessica Quazza, Go-To-Market Strategy Lead, Gainsight

Register Today
APR 30

NOW ON DEMAND

APR 30

11:30 EST


HUMAN-FIRST APPROACH TO ADVOCACY & COMMUNITY

We’ve reached a tipping point in advocacy and community causing many in customer
marketing and community management to ponder the future of their programs. Hear
how Gainsight and Champion can help you navigate these uncertain times, and
explore how you can evolve your advocacy and community programs to be
end-to-end, human-first experiences.

Read More
 * The impact of recent industry changes on your business and how to adapt
 * Best practices for advocacy and community in the current environment
 * Insights into Gainsight and Champion's partnership and how it can benefit
   your programs
 * Strategies for maintaining a human-centric approach in your community and
   advocacy efforts

Speaker:

Kelly Klein, Enterprise Account Executive, Gainsight

Watch On-Demand
JULY 03

NOW ON DEMAND

JULY 03

9:30 PST


LOREM IPSUM DOLOR SIT AMET ECTETUR ADIPISCING MOGIO

Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut
aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in
voluptate.

Read More
 * Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia
 * Laboris nisi ut aliquip ex ea commodo consequat
 * Occaecat cupidatat non proident, sint culpa sunt in culpa qui officia

Speaker:

First Lastname, Really Long Job Title, Company

Speaker:

First Lastname, Really Long Job Title, Company

Register Today


REGISTER TODAY

*
Register for all





*
How to Rebuild a Successful Community - April 16th at 11:30am ET





*
Human-First Approach to Advocacy & Community - April 30th at 11:30am ET





*
Building Around Your Customer's Needs - June 11th at 11:30am ET





*
Powering Customer Support at Scale - July 12th at 11:30am ET





 












*




*




*




*




*

Job Title*CEO/PresidentCommunityCSM - Individual ContributorCTO/CIOCustomer
EducationCustomer Success - Dir/VP/CCOCustomer Success - MgrMarketing -
GrowthOperations - Dir/VP/COOProduct Management - Dir/VP/CPOProduct Management -
Individual ContributorProduct Management - MgrProduct Marketing -
GrowthProfessional Services - Dir/VPSales - Dir/VP/CSOOtherJob Title




*
I would like to receive information from Gainsight. Visit our Privacy Policy to
learn more.





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browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
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STRICTLY NECESSARY COOKIES

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These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.

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FUNCTIONAL COOKIES

Functional Cookies


These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.

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PERFORMANCE COOKIES

Performance Cookies


These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.

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TARGETING COOKIES

Targeting Cookies


These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.

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